{"id":"https://openalex.org/W4391422344","doi":"https://doi.org/10.1109/ieem58616.2023.10406808","title":"Implementation and Transition to ISO 9001:2015 \u2013 Case of Beverage Company in South Africa","display_name":"Implementation and Transition to ISO 9001:2015 \u2013 Case of Beverage Company in South Africa","publication_year":2023,"publication_date":"2023-12-18","ids":{"openalex":"https://openalex.org/W4391422344","doi":"https://doi.org/10.1109/ieem58616.2023.10406808"},"language":"en","primary_location":{"id":"doi:10.1109/ieem58616.2023.10406808","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/ieem58616.2023.10406808","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5093836451","display_name":"H. Ndlovu","orcid":null},"institutions":[{"id":"https://openalex.org/I24027795","display_name":"University of Johannesburg","ror":"https://ror.org/04z6c2n17","country_code":"ZA","type":"education","lineage":["https://openalex.org/I24027795"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"H. Ndlovu","raw_affiliation_strings":["University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa"],"affiliations":[{"raw_affiliation_string":"University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","institution_ids":["https://openalex.org/I24027795"]},{"raw_affiliation_string":"Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa","institution_ids":["https://openalex.org/I24027795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062789368","display_name":"Nita Sukdeo","orcid":"https://orcid.org/0000-0003-4126-9682"},"institutions":[{"id":"https://openalex.org/I24027795","display_name":"University of Johannesburg","ror":"https://ror.org/04z6c2n17","country_code":"ZA","type":"education","lineage":["https://openalex.org/I24027795"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"N. Sukdeo","raw_affiliation_strings":["University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa"],"affiliations":[{"raw_affiliation_string":"University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","institution_ids":["https://openalex.org/I24027795"]},{"raw_affiliation_string":"Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa","institution_ids":["https://openalex.org/I24027795"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060573769","display_name":"Sambil Charles Mukwakungu","orcid":"https://orcid.org/0000-0003-3073-0410"},"institutions":[{"id":"https://openalex.org/I24027795","display_name":"University of Johannesburg","ror":"https://ror.org/04z6c2n17","country_code":"ZA","type":"education","lineage":["https://openalex.org/I24027795"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"S.C. Mukwakungu","raw_affiliation_strings":["University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa"],"affiliations":[{"raw_affiliation_string":"University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","institution_ids":["https://openalex.org/I24027795"]},{"raw_affiliation_string":"Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa","institution_ids":["https://openalex.org/I24027795"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5040045223","display_name":"Charles Mbohwa","orcid":"https://orcid.org/0000-0002-8268-5984"},"institutions":[{"id":"https://openalex.org/I24027795","display_name":"University of Johannesburg","ror":"https://ror.org/04z6c2n17","country_code":"ZA","type":"education","lineage":["https://openalex.org/I24027795"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"C. Mbohwa","raw_affiliation_strings":["University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa"],"affiliations":[{"raw_affiliation_string":"University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","institution_ids":["https://openalex.org/I24027795"]},{"raw_affiliation_string":"Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa","institution_ids":["https://openalex.org/I24027795"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5093836451"],"corresponding_institution_ids":["https://openalex.org/I24027795"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.30071468,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"39","issue":null,"first_page":"1702","last_page":"1707"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9199000000953674,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5052600502967834},{"id":"https://openalex.org/keywords/transition","display_name":"Transition (genetics)","score":0.47941869497299194},{"id":"https://openalex.org/keywords/chemistry","display_name":"Chemistry","score":0.07579010725021362}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5052600502967834},{"id":"https://openalex.org/C194232998","wikidata":"https://www.wikidata.org/wiki/Q1606712","display_name":"Transition (genetics)","level":3,"score":0.47941869497299194},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.07579010725021362},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ieem58616.2023.10406808","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/ieem58616.2023.10406808","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Zero hunger","score":0.7200000286102295,"id":"https://metadata.un.org/sdg/2"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W957206343","https://openalex.org/W1546887271","https://openalex.org/W1997294465","https://openalex.org/W2008028600","https://openalex.org/W2062989370","https://openalex.org/W2126192745","https://openalex.org/W2239306219","https://openalex.org/W2312295942","https://openalex.org/W2623815718","https://openalex.org/W2745087364","https://openalex.org/W2768712991","https://openalex.org/W2775255682","https://openalex.org/W2802945275","https://openalex.org/W2884023742","https://openalex.org/W2889914298","https://openalex.org/W2908635518","https://openalex.org/W2943874490","https://openalex.org/W2964563557","https://openalex.org/W2965780906","https://openalex.org/W2969639463","https://openalex.org/W3004112812","https://openalex.org/W4248821578","https://openalex.org/W4249771675","https://openalex.org/W4388993464","https://openalex.org/W6631057554"],"related_works":["https://openalex.org/W1727353606","https://openalex.org/W2292168444","https://openalex.org/W2360747494","https://openalex.org/W2277236374","https://openalex.org/W2392008502","https://openalex.org/W2126787609","https://openalex.org/W4280540706","https://openalex.org/W1527211675","https://openalex.org/W2975897150","https://openalex.org/W1566553516"],"abstract_inverted_index":{"This":[0],"study":[1,23,47],"examines":[2],"the":[3,6,27,46],"transition":[4],"to":[5],"ISO":[7,66],"9001:":[8,67],"2015":[9,68],"standard":[10,28],"at":[11],"AB":[12],"Breweries":[13],"using":[14],"interviews,":[15],"observations,":[16],"and":[17,33,42,45,58,75,78],"questionnaires":[18],"with":[19],"100":[20],"employees.":[21],"The":[22,37,62],"found":[24],"that":[25,65],"implementing":[26],"reduced":[29],"costs,":[30],"improved":[31],"efficiency,":[32],"strengthened":[34],"customer":[35,43,60],"relationships.":[36],"company's":[38],"policy":[39],"values":[40],"employee":[41],"satisfaction,":[44],"recommends":[48],"regular":[49],"staff":[50],"training,":[51],"top":[52],"management":[53],"engagement":[54],"in":[55],"risk":[56],"management,":[57],"ongoing":[59],"training.":[61],"conclusion":[63],"emphasizes":[64],"is":[69],"vital":[70],"for":[71],"maintaining":[72],"quality":[73],"standards":[74],"ensuring":[76],"safety":[77],"social":[79],"equality":[80],"within":[81],"organizations.":[82]},"counts_by_year":[],"updated_date":"2025-12-25T23:11:45.687758","created_date":"2025-10-10T00:00:00"}