{"id":"https://openalex.org/W4312198788","doi":"https://doi.org/10.1109/ieem55944.2022.9989974","title":"Impact of Customer Order Change Dimensions on Order Management","display_name":"Impact of Customer Order Change Dimensions on Order Management","publication_year":2022,"publication_date":"2022-12-07","ids":{"openalex":"https://openalex.org/W4312198788","doi":"https://doi.org/10.1109/ieem55944.2022.9989974"},"language":"en","primary_location":{"id":"doi:10.1109/ieem55944.2022.9989974","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ieem55944.2022.9989974","pdf_url":null,"source":{"id":"https://openalex.org/S4363607849","display_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043903330","display_name":"Christian Fries","orcid":"https://orcid.org/0000-0001-9607-8897"},"institutions":[{"id":"https://openalex.org/I100066346","display_name":"University of Stuttgart","ror":"https://ror.org/04vnq7t77","country_code":"DE","type":"education","lineage":["https://openalex.org/I100066346"]},{"id":"https://openalex.org/I3018473509","display_name":"Fraunhofer Institute for Manufacturing Engineering and Automation","ror":"https://ror.org/01rvqha10","country_code":"DE","type":"facility","lineage":["https://openalex.org/I3018473509","https://openalex.org/I4923324"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christian Fries","raw_affiliation_strings":["Fraunhofer Institute for Manufacturing Engineering and Automation IPA,Stuttgart,Germany,70569","University of Stuttgart, Institute of Industrial Manufacturing and Management IFF, Stuttgart, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fraunhofer Institute for Manufacturing Engineering and Automation IPA,Stuttgart,Germany,70569","institution_ids":["https://openalex.org/I3018473509"]},{"raw_affiliation_string":"University of Stuttgart, Institute of Industrial Manufacturing and Management IFF, Stuttgart, Germany","institution_ids":["https://openalex.org/I100066346"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009497574","display_name":"\u00c1d\u00e1m Szaller","orcid":"https://orcid.org/0000-0001-9555-4070"},"institutions":[{"id":"https://openalex.org/I110620307","display_name":"Budapest University of Economics and Business","ror":"https://ror.org/00r3jwh90","country_code":"HU","type":"education","lineage":["https://openalex.org/I110620307"]},{"id":"https://openalex.org/I4210117195","display_name":"HUN-REN Institute for Computer Science and Control","ror":"https://ror.org/0249v7n71","country_code":"HU","type":"facility","lineage":["https://openalex.org/I4210117195","https://openalex.org/I4387152226"]}],"countries":["HU"],"is_corresponding":false,"raw_author_name":"Adam Szaller","raw_affiliation_strings":["Institute for Computer Science and Control,Budapest,Hungary,1111","Department of Manufacturing Science and Engineering, BME, Budapest, Hungary"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Computer Science and Control,Budapest,Hungary,1111","institution_ids":["https://openalex.org/I4210117195"]},{"raw_affiliation_string":"Department of Manufacturing Science and Engineering, BME, Budapest, Hungary","institution_ids":["https://openalex.org/I110620307"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016197337","display_name":"Thomas Bauernhansl","orcid":"https://orcid.org/0000-0001-5768-2055"},"institutions":[{"id":"https://openalex.org/I100066346","display_name":"University of Stuttgart","ror":"https://ror.org/04vnq7t77","country_code":"DE","type":"education","lineage":["https://openalex.org/I100066346"]},{"id":"https://openalex.org/I3018473509","display_name":"Fraunhofer Institute for Manufacturing Engineering and Automation","ror":"https://ror.org/01rvqha10","country_code":"DE","type":"facility","lineage":["https://openalex.org/I3018473509","https://openalex.org/I4923324"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Thomas Bauernhansl","raw_affiliation_strings":["Fraunhofer Institute for Manufacturing Engineering and Automation IPA,Stuttgart,Germany,70569","University of Stuttgart, Institute of Industrial Manufacturing and Management IFF, Stuttgart, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fraunhofer Institute for Manufacturing Engineering and Automation IPA,Stuttgart,Germany,70569","institution_ids":["https://openalex.org/I3018473509"]},{"raw_affiliation_string":"University of Stuttgart, Institute of Industrial Manufacturing and Management IFF, Stuttgart, Germany","institution_ids":["https://openalex.org/I100066346"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071183955","display_name":"G\u00fcnther Schuh","orcid":"https://orcid.org/0000-0002-6076-0701"},"institutions":[{"id":"https://openalex.org/I887968799","display_name":"RWTH Aachen University","ror":"https://ror.org/04xfq0f34","country_code":"DE","type":"education","lineage":["https://openalex.org/I887968799"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Gunther Schuh","raw_affiliation_strings":["Laboratory for Machine Tools and Production Engineering (WZL) of RWTH Aachen University,Aachen,Germany","Laboratory for Machine Tools and Production Engineering (WZL) of RWTH Aachen University, Aachen, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Laboratory for Machine Tools and Production Engineering (WZL) of RWTH Aachen University,Aachen,Germany","institution_ids":["https://openalex.org/I887968799"]},{"raw_affiliation_string":"Laboratory for Machine Tools and Production Engineering (WZL) of RWTH Aachen University, Aachen, Germany","institution_ids":["https://openalex.org/I887968799"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3445,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.47162023,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"0757","last_page":"0761"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11741","display_name":"Flexible and Reconfigurable Manufacturing Systems","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11741","display_name":"Flexible and Reconfigurable Manufacturing Systems","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11729","display_name":"Product Development and Customization","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.9853000044822693,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.759341835975647},{"id":"https://openalex.org/keywords/profitability-index","display_name":"Profitability index","score":0.7196534276008606},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5354893803596497},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5247732996940613},{"id":"https://openalex.org/keywords/order-processing","display_name":"Order processing","score":0.4523889720439911},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.41467130184173584},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.4068711996078491},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3484935760498047},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2448754608631134},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1977415680885315},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.07826146483421326},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.07820993661880493}],"concepts":[{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.759341835975647},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.7196534276008606},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5354893803596497},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5247732996940613},{"id":"https://openalex.org/C156749511","wikidata":"https://www.wikidata.org/wiki/Q7100700","display_name":"Order processing","level":3,"score":0.4523889720439911},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41467130184173584},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4068711996078491},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3484935760498047},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2448754608631134},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1977415680885315},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.07826146483421326},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.07820993661880493},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1109/ieem55944.2022.9989974","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ieem55944.2022.9989974","pdf_url":null,"source":{"id":"https://openalex.org/S4363607849","display_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"},{"id":"pmh:oai:eprints.sztaki.hu:10439","is_oa":false,"landing_page_url":"https://eprints.sztaki.hu/10439/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401907","display_name":"SZTAKI Publication Repository (Hungarian Academy of Sciences)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I7597260","host_organization_name":"Hungarian Academy of Sciences","host_organization_lineage":["https://openalex.org/I7597260"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Book Section"},{"id":"pmh:oai:publica.fraunhofer.de:publica/443216","is_oa":false,"landing_page_url":"https://publica.fraunhofer.de/handle/publica/443216","pdf_url":null,"source":{"id":"https://openalex.org/S4306400318","display_name":"Fraunhofer-Publica (Fraunhofer-Gesellschaft)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4923324","host_organization_name":"Fraunhofer-Gesellschaft","host_organization_lineage":["https://openalex.org/I4923324"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"conference paper"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1506750655","https://openalex.org/W2043840449","https://openalex.org/W2484566404","https://openalex.org/W2492252333","https://openalex.org/W2498017335","https://openalex.org/W2584987834","https://openalex.org/W4226188527","https://openalex.org/W4232116214","https://openalex.org/W4285272125","https://openalex.org/W6807777876"],"related_works":["https://openalex.org/W1593624983","https://openalex.org/W2913382269","https://openalex.org/W2941243771","https://openalex.org/W1563127315","https://openalex.org/W2489047007","https://openalex.org/W2778873521","https://openalex.org/W4240196051","https://openalex.org/W1489587089","https://openalex.org/W1495681917","https://openalex.org/W2394032925"],"abstract_inverted_index":{"Today,":[0],"manufacturing":[1],"companies":[2],"are":[3,34,89,126,132,144],"surrounded":[4],"by":[5],"constantly":[6],"changing":[7],"external":[8],"influences.":[9],"These":[10],"entail":[11],"the":[12,17,44,47,50,78,100,108,119,136,141,150],"risk":[13],"of":[14,31,46,52,85,138,152],"inefficiencies":[15],"in":[16,61,135,149],"operational":[18],"process,":[19],"especially":[20],"when":[21],"existing":[22],"plans":[23],"have":[24],"to":[25,98,113],"be":[26],"adapted.":[27],"A":[28],"common":[29],"trigger":[30],"such":[32],"modifications":[33],"customer":[35,68,87,114],"order":[36,69,88,115],"changes.":[37],"They":[38],"cause":[39],"unplanned":[40],"costs,":[41],"which":[42],"endanger":[43],"profitability":[45],"company.":[48],"However,":[49],"estimation":[51],"these":[53],"additional":[54,109,142],"costs":[55,110,143],"is":[56,96],"complex":[57],"and":[58,72,91,123],"therefore":[59,66],"missing":[60],"today\u2019s":[62],"operation.":[63],"This":[64],"paper":[65],"defines":[67],"change":[70,102,125,130],"types":[71],"determines":[73],"their":[74],"effects":[75],"based":[76],"on":[77],"Aachener":[79],"PPS-Model.":[80],"The":[81],"individual":[82],"processing":[83],"areas":[84],"a":[86,145],"described":[90],"mathematically":[92],"formulated.":[93],"Agent-based":[94],"simulation":[95],"used":[97],"evaluate":[99],"critical":[101],"dimensions.":[103],"Simulation":[104],"experiments":[105],"showed":[106],"that":[107],"generated":[111],"due":[112],"changes":[116],"decrease":[117],"if":[118],"average":[120],"relative":[121],"date":[122,154],"quantity":[124],"reduced.":[127],"If":[128],"both":[129],"scopes":[131],"reduced":[133],"equally,":[134],"case":[137,151],"reducing":[139,153],"quantity,":[140],"slightly":[146],"higher":[147],"than":[148],"change.":[155]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}