{"id":"https://openalex.org/W4312198742","doi":"https://doi.org/10.1109/ieem55944.2022.9989788","title":"Prioritizing Customer Requirements for Science and Technology Service Platform Based on Improved TF-IDF and Sentiment Analysis","display_name":"Prioritizing Customer Requirements for Science and Technology Service Platform Based on Improved TF-IDF and Sentiment Analysis","publication_year":2022,"publication_date":"2022-12-07","ids":{"openalex":"https://openalex.org/W4312198742","doi":"https://doi.org/10.1109/ieem55944.2022.9989788"},"language":"en","primary_location":{"id":"doi:10.1109/ieem55944.2022.9989788","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ieem55944.2022.9989788","pdf_url":null,"source":{"id":"https://openalex.org/S4363607849","display_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085441528","display_name":"Yu-shan Xu","orcid":null},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yushan Xu","raw_affiliation_strings":["Beihang University,School of Economics and Management,Beijing,China","School of Economics and Management, Beihang University, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Beihang University,School of Economics and Management,Beijing,China","institution_ids":["https://openalex.org/I82880672"]},{"raw_affiliation_string":"School of Economics and Management, Beihang University, Beijing, China","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100734643","display_name":"Chu Zhang","orcid":"https://orcid.org/0000-0002-5469-906X"},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Chu Zhang","raw_affiliation_strings":["Beihang University,School of Economics and Management,Beijing,China","School of Economics and Management, Beihang University, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Beihang University,School of Economics and Management,Beijing,China","institution_ids":["https://openalex.org/I82880672"]},{"raw_affiliation_string":"School of Economics and Management, Beihang University, Beijing, China","institution_ids":["https://openalex.org/I82880672"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050554304","display_name":"Wenyan Song","orcid":"https://orcid.org/0000-0001-9889-6017"},"institutions":[{"id":"https://openalex.org/I82880672","display_name":"Beihang University","ror":"https://ror.org/00wk2mp56","country_code":"CN","type":"education","lineage":["https://openalex.org/I82880672"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wenyan Song","raw_affiliation_strings":["Beihang University,School of Economics and Management,Beijing,China","School of Economics and Management, Beihang University, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Beihang University,School of Economics and Management,Beijing,China","institution_ids":["https://openalex.org/I82880672"]},{"raw_affiliation_string":"School of Economics and Management, Beihang University, Beijing, China","institution_ids":["https://openalex.org/I82880672"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5085441528"],"corresponding_institution_ids":["https://openalex.org/I82880672"],"apc_list":null,"apc_paid":null,"fwci":0.4372,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.625,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"0210","last_page":"0214"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9837999939918518,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9837999939918518,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9718000292778015,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tf\u2013idf","display_name":"tf\u2013idf","score":0.781049907207489},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7508270740509033},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.6529974937438965},{"id":"https://openalex.org/keywords/word2vec","display_name":"Word2vec","score":0.6406936049461365},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5889124274253845},{"id":"https://openalex.org/keywords/semantics","display_name":"Semantics (computer science)","score":0.5238045454025269},{"id":"https://openalex.org/keywords/prosperity","display_name":"Prosperity","score":0.47090959548950195},{"id":"https://openalex.org/keywords/customer-service","display_name":"Customer service","score":0.4170764982700348},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3526949882507324},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.24778226017951965},{"id":"https://openalex.org/keywords/term","display_name":"Term (time)","score":0.08761119842529297}],"concepts":[{"id":"https://openalex.org/C81758059","wikidata":"https://www.wikidata.org/wiki/Q796584","display_name":"tf\u2013idf","level":3,"score":0.781049907207489},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7508270740509033},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.6529974937438965},{"id":"https://openalex.org/C2776461190","wikidata":"https://www.wikidata.org/wiki/Q22673982","display_name":"Word2vec","level":3,"score":0.6406936049461365},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5889124274253845},{"id":"https://openalex.org/C184337299","wikidata":"https://www.wikidata.org/wiki/Q1437428","display_name":"Semantics (computer science)","level":2,"score":0.5238045454025269},{"id":"https://openalex.org/C2776554220","wikidata":"https://www.wikidata.org/wiki/Q1760011","display_name":"Prosperity","level":2,"score":0.47090959548950195},{"id":"https://openalex.org/C2984334869","wikidata":"https://www.wikidata.org/wiki/Q1060653","display_name":"Customer service","level":3,"score":0.4170764982700348},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3526949882507324},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.24778226017951965},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.08761119842529297},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C41608201","wikidata":"https://www.wikidata.org/wiki/Q980509","display_name":"Embedding","level":2,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ieem55944.2022.9989788","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ieem55944.2022.9989788","pdf_url":null,"source":{"id":"https://openalex.org/S4363607849","display_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320335777","display_name":"National Key Research and Development Program of China","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W1614298861","https://openalex.org/W2014582883","https://openalex.org/W2115973703","https://openalex.org/W2149167588","https://openalex.org/W2163264097","https://openalex.org/W2202042777","https://openalex.org/W2558091319","https://openalex.org/W2574070988","https://openalex.org/W2626488555","https://openalex.org/W2745049536","https://openalex.org/W2766671363","https://openalex.org/W2898041880","https://openalex.org/W2926264417","https://openalex.org/W2970149936","https://openalex.org/W3163841364","https://openalex.org/W3186223381","https://openalex.org/W3189265444","https://openalex.org/W3199056573","https://openalex.org/W3212735217","https://openalex.org/W3216675860","https://openalex.org/W4235271607","https://openalex.org/W6636510571"],"related_works":["https://openalex.org/W2903145235","https://openalex.org/W4226211987","https://openalex.org/W3003606604","https://openalex.org/W3040974839","https://openalex.org/W2795129682","https://openalex.org/W2574070988","https://openalex.org/W2913738019","https://openalex.org/W2747336051","https://openalex.org/W2580878117","https://openalex.org/W3005912893"],"abstract_inverted_index":{"With":[0],"the":[1,4,21,82,87,100],"development":[2],"of":[3,25,43,84,89,102],"modern":[5],"service":[6,29],"industry,":[7],"some":[8],"problems":[9],"are":[10],"also":[11],"created":[12],"by":[13,60,69,94],"prosperity.":[14],"It":[15],"is":[16,92],"difficult":[17],"to":[18,33,76,80],"sufficiently":[19],"match":[20],"supply":[22],"and":[23,27,52],"demand":[24],"science":[26],"technology":[28],"platforms,":[30],"which":[31],"leads":[32],"poor":[34],"user":[35,58,66,90],"experience.":[36],"This":[37],"paper":[38],"puts":[39],"forward":[40],"a":[41],"method":[42],"extracting":[44],"users\u2019":[45],"STS":[46],"requirements":[47,91],"based":[48],"on":[49],"improved":[50],"TF-IDF":[51],"sentiment":[53,95],"analysis.":[54,96],"Firstly":[55],"we":[56,64,73],"identify":[57],"keywords":[59],"text":[61],"cutting,":[62],"then":[63],"calculate":[65],"requirement":[67],"weight":[68,88],"TF-IDF.":[70,85],"Considering":[71],"semantics,":[72],"use":[74],"Word2Vec":[75],"screen":[77],"synonyms":[78],"in":[79],"improve":[81],"accuracy":[83],"Finally,":[86],"modified":[93],"The":[97],"experiment":[98],"demonstrates":[99],"efficiency":[101],"our":[103],"method.":[104]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
