{"id":"https://openalex.org/W4312198946","doi":"https://doi.org/10.1109/ieem55944.2022.9989696","title":"The Application of Business Process Re-engineering at a Fashion Retailer: A Case Study","display_name":"The Application of Business Process Re-engineering at a Fashion Retailer: A Case Study","publication_year":2022,"publication_date":"2022-12-07","ids":{"openalex":"https://openalex.org/W4312198946","doi":"https://doi.org/10.1109/ieem55944.2022.9989696"},"language":"en","primary_location":{"id":"doi:10.1109/ieem55944.2022.9989696","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ieem55944.2022.9989696","pdf_url":null,"source":{"id":"https://openalex.org/S4363607849","display_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051952087","display_name":"Kemlall Ramdass","orcid":"https://orcid.org/0000-0001-5480-3368"},"institutions":[{"id":"https://openalex.org/I165390105","display_name":"University of South Africa","ror":"https://ror.org/048cwvf49","country_code":"ZA","type":"education","lineage":["https://openalex.org/I165390105"]}],"countries":["ZA"],"is_corresponding":true,"raw_author_name":"K.R. Ramdass","raw_affiliation_strings":["University of South Africa,Department of Industrial Engineering,Johannesburg,South Africa","Department of Industrial Engineering, University of South Africa, Johannesburg, South Africa"],"affiliations":[{"raw_affiliation_string":"University of South Africa,Department of Industrial Engineering,Johannesburg,South Africa","institution_ids":["https://openalex.org/I165390105"]},{"raw_affiliation_string":"Department of Industrial Engineering, University of South Africa, Johannesburg, South Africa","institution_ids":["https://openalex.org/I165390105"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062789368","display_name":"Nita Sukdeo","orcid":"https://orcid.org/0000-0003-4126-9682"},"institutions":[{"id":"https://openalex.org/I24027795","display_name":"University of Johannesburg","ror":"https://ror.org/04z6c2n17","country_code":"ZA","type":"education","lineage":["https://openalex.org/I24027795"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"N. Sukdeo","raw_affiliation_strings":["University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa"],"affiliations":[{"raw_affiliation_string":"University of Johannesburg,Department of Quality and Operations Management,Johannesburg,South Africa","institution_ids":["https://openalex.org/I24027795"]},{"raw_affiliation_string":"Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa","institution_ids":["https://openalex.org/I24027795"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5051952087"],"corresponding_institution_ids":["https://openalex.org/I165390105"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.28585961,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"2017","issue":null,"first_page":"1432","last_page":"1437"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13886","display_name":"Operations Management Techniques","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.8651101589202881},{"id":"https://openalex.org/keywords/inefficiency","display_name":"Inefficiency","score":0.7466937303543091},{"id":"https://openalex.org/keywords/clothing","display_name":"Clothing","score":0.6527396440505981},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.628170371055603},{"id":"https://openalex.org/keywords/production","display_name":"Production (economics)","score":0.6273775100708008},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.530996561050415},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4860237240791321},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.47393423318862915},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4536142647266388},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.36950480937957764},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2720496952533722},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.1581592559814453},{"id":"https://openalex.org/keywords/lean-manufacturing","display_name":"Lean manufacturing","score":0.08789634704589844}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.8651101589202881},{"id":"https://openalex.org/C2778869765","wikidata":"https://www.wikidata.org/wiki/Q6028363","display_name":"Inefficiency","level":2,"score":0.7466937303543091},{"id":"https://openalex.org/C530175646","wikidata":"https://www.wikidata.org/wiki/Q11460","display_name":"Clothing","level":2,"score":0.6527396440505981},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.628170371055603},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.6273775100708008},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.530996561050415},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4860237240791321},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.47393423318862915},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4536142647266388},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.36950480937957764},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2720496952533722},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.1581592559814453},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.08789634704589844},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ieem55944.2022.9989696","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ieem55944.2022.9989696","pdf_url":null,"source":{"id":"https://openalex.org/S4363607849","display_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W1892091338","https://openalex.org/W2086165257","https://openalex.org/W2169950385","https://openalex.org/W2788299786","https://openalex.org/W2804733331","https://openalex.org/W2949007592","https://openalex.org/W6623222530","https://openalex.org/W6630518257"],"related_works":["https://openalex.org/W1551170437","https://openalex.org/W1600872832","https://openalex.org/W3149242658","https://openalex.org/W3022810608","https://openalex.org/W2235470010","https://openalex.org/W1969499158","https://openalex.org/W2063917410","https://openalex.org/W2089732416","https://openalex.org/W3118996128","https://openalex.org/W2382527714"],"abstract_inverted_index":{"To":[0],"remain":[1],"competitive":[2],"in":[3,130],"a":[4,49,74,113,117],"highly":[5],"internationalised":[6],"market,":[7],"clothing":[8],"retailers":[9,42],"continuously":[10],"face":[11],"challenges":[12],"related":[13],"to":[14,31,45,77,88,102,121],"sales":[15],"output.":[16],"With":[17],"the":[18,25,34,67,79,85,90,125],"introduction":[19],"of":[20,36,53,69,84,92,128],"online":[21,99],"retailers,":[22],"especially":[23],"during":[24],"Covid":[26],"period,":[27],"consumers":[28],"are":[29,43],"able":[30],"shop":[32],"from":[33,96],"comfort":[35],"their":[37],"homes.":[38],"This":[39,62],"means":[40],"that":[41],"required":[44],"fulfil":[46],"orders":[47],"within":[48],"very":[50],"short":[51],"space":[52],"time,":[54],"which":[55],"has":[56],"cost,":[57],"quality":[58],"and":[59,94,98,101],"delivery":[60],"implications.":[61],"research":[63,86],"study":[64,119],"focuses":[65],"on":[66],"application":[68],"business":[70],"process":[71],"reengineering":[72],"at":[73],"manufacturing":[75],"facility,":[76],"determine":[78],"current":[80],"challenges.":[81],"The":[82],"objective":[83],"is":[87],"investigate":[89],"causes":[91,127],"defects":[93],"delays":[95],"pre-production":[97],"production,":[100],"make":[103],"recommendations":[104],"for":[105],"improving":[106],"customer":[107],"delivery.":[108],"Data":[109],"were":[110],"gathered":[111],"using":[112],"qualitative":[114],"approach":[115],"through":[116],"case":[118],"methodology,":[120],"gain":[122],"insight":[123],"into":[124],"fundamental":[126],"inefficiency":[129],"this":[131],"sector.":[132]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}