{"id":"https://openalex.org/W2099853745","doi":"https://doi.org/10.1109/icsmc.2010.5641769","title":"Taking Knowledge Management on the ERP road: A two-dimensional analysis","display_name":"Taking Knowledge Management on the ERP road: A two-dimensional analysis","publication_year":2010,"publication_date":"2010-10-01","ids":{"openalex":"https://openalex.org/W2099853745","doi":"https://doi.org/10.1109/icsmc.2010.5641769","mag":"2099853745"},"language":"en","primary_location":{"id":"doi:10.1109/icsmc.2010.5641769","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsmc.2010.5641769","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2010 IEEE International Conference on Systems, Man and Cybernetics","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://doi.org/10.1109/ICSMC.2010.5641769","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111590670","display_name":"Kostas Metaxiotis","orcid":null},"institutions":[{"id":"https://openalex.org/I154757721","display_name":"University of Piraeus","ror":"https://ror.org/02qs84g94","country_code":"GR","type":"education","lineage":["https://openalex.org/I154757721"]}],"countries":["GR"],"is_corresponding":true,"raw_author_name":"Kostas Metaxiotis","raw_affiliation_strings":["Department of Informatics, University of Piraeus, Piraeus, Greece","Dept of Informatics, University of Piraeus, Greece#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Informatics, University of Piraeus, Piraeus, Greece","institution_ids":["https://openalex.org/I154757721"]},{"raw_affiliation_string":"Dept of Informatics, University of Piraeus, Greece#TAB#","institution_ids":["https://openalex.org/I154757721"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111435667","display_name":"Kostas Ergazakis","orcid":null},"institutions":[{"id":"https://openalex.org/I174458059","display_name":"National Technical University of Athens","ror":"https://ror.org/03cx6bg69","country_code":"GR","type":"education","lineage":["https://openalex.org/I174458059"]},{"id":"https://openalex.org/I4210144519","display_name":"Institute of Communication and Computer Systems","ror":"https://ror.org/0483fn738","country_code":"GR","type":"nonprofit","lineage":["https://openalex.org/I4210144519"]},{"id":"https://openalex.org/I200777214","display_name":"National and Kapodistrian University of Athens","ror":"https://ror.org/04gnjpq42","country_code":"GR","type":"education","lineage":["https://openalex.org/I200777214"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Kostas Ergazakis","raw_affiliation_strings":["Institute of Communications & Computer Systems, National and Technical University of Athens, Athens, Greece","Institute of Communications & Computer Systems, National Technical University of Athens, Greece"],"affiliations":[{"raw_affiliation_string":"Institute of Communications & Computer Systems, National and Technical University of Athens, Athens, Greece","institution_ids":["https://openalex.org/I4210144519","https://openalex.org/I200777214"]},{"raw_affiliation_string":"Institute of Communications & Computer Systems, National Technical University of Athens, Greece","institution_ids":["https://openalex.org/I174458059"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5111590670"],"corresponding_institution_ids":["https://openalex.org/I154757721"],"apc_list":null,"apc_paid":null,"fwci":0.5268,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.75656134,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"422","last_page":"427"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9383000135421753,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9210000038146973,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.739203691482544},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6486667394638062},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.5967861413955688},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.568122386932373},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.536218523979187},{"id":"https://openalex.org/keywords/face","display_name":"Face (sociological concept)","score":0.5231620073318481},{"id":"https://openalex.org/keywords/intellectual-capital","display_name":"Intellectual capital","score":0.4764561951160431},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.44851118326187134},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.38904455304145813},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.09897387027740479}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.739203691482544},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6486667394638062},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.5967861413955688},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.568122386932373},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.536218523979187},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.5231620073318481},{"id":"https://openalex.org/C2780838347","wikidata":"https://www.wikidata.org/wiki/Q1329252","display_name":"Intellectual capital","level":2,"score":0.4764561951160431},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.44851118326187134},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.38904455304145813},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.09897387027740479},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/icsmc.2010.5641769","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsmc.2010.5641769","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2010 IEEE International Conference on Systems, Man and Cybernetics","raw_type":"proceedings-article"},{"id":"pmh:oai:dspace.lib.ntua.gr:123456789/32993","is_oa":true,"landing_page_url":"http://doi.org/10.1109/ICSMC.2010.5641769","pdf_url":null,"source":{"id":"https://openalex.org/S4377196837","display_name":"DSpace - NTUA (National Technical University of Athens)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I174458059","host_organization_name":"National Technical University of Athens","host_organization_lineage":["https://openalex.org/I174458059"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Conference Proceedings - IEEE International Conference on Systems, Man and Cybernetics","raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"pmh:oai:dspace.lib.ntua.gr:123456789/32993","is_oa":true,"landing_page_url":"http://doi.org/10.1109/ICSMC.2010.5641769","pdf_url":null,"source":{"id":"https://openalex.org/S4377196837","display_name":"DSpace - NTUA (National Technical University of Athens)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I174458059","host_organization_name":"National Technical University of Athens","host_organization_lineage":["https://openalex.org/I174458059"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Conference Proceedings - IEEE International Conference on Systems, Man and Cybernetics","raw_type":"info:eu-repo/semantics/conferenceObject"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4099999964237213}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":46,"referenced_works":["https://openalex.org/W180100095","https://openalex.org/W624431619","https://openalex.org/W651144707","https://openalex.org/W1495419098","https://openalex.org/W1502687478","https://openalex.org/W1507940678","https://openalex.org/W1518612458","https://openalex.org/W1524237663","https://openalex.org/W1531479931","https://openalex.org/W1577288248","https://openalex.org/W1577919907","https://openalex.org/W1605701154","https://openalex.org/W1964899270","https://openalex.org/W1965099162","https://openalex.org/W1971120919","https://openalex.org/W1979716571","https://openalex.org/W1981741778","https://openalex.org/W2003120121","https://openalex.org/W2004727474","https://openalex.org/W2019335653","https://openalex.org/W2038941908","https://openalex.org/W2045993423","https://openalex.org/W2063823826","https://openalex.org/W2068244303","https://openalex.org/W2073912395","https://openalex.org/W2078716894","https://openalex.org/W2098925541","https://openalex.org/W2101068081","https://openalex.org/W2104198702","https://openalex.org/W2109791163","https://openalex.org/W2110567865","https://openalex.org/W2113222723","https://openalex.org/W2121875114","https://openalex.org/W2131253066","https://openalex.org/W2136974065","https://openalex.org/W2160728489","https://openalex.org/W2167847583","https://openalex.org/W2172214231","https://openalex.org/W2598338877","https://openalex.org/W3014715894","https://openalex.org/W4388147587","https://openalex.org/W6621466418","https://openalex.org/W6630297286","https://openalex.org/W6631327592","https://openalex.org/W6634431800","https://openalex.org/W6636150342"],"related_works":["https://openalex.org/W2089106348","https://openalex.org/W2313277421","https://openalex.org/W3125675742","https://openalex.org/W2041921180","https://openalex.org/W2895732205","https://openalex.org/W2124245533","https://openalex.org/W2520239205","https://openalex.org/W2058676396","https://openalex.org/W4390442084","https://openalex.org/W1553571047"],"abstract_inverted_index":{"In":[0,36],"today's":[1,101],"fierce":[2],"business":[3],"competition,":[4],"companies":[5,45],"face":[6],"the":[7,49,56,67,98,110,115,141,146],"tremendous":[8],"challenge":[9],"of":[10,28,87,100,112,128,143],"expanding":[11],"markets,":[12],"improving":[13],"their":[14,21,34,121],"products,":[15],"services":[16],"and":[17,19,32,43,70,78,119,130,136,154],"processes":[18],"exploiting":[20],"intellectual":[22],"capital":[23],"in":[24,66,97,114],"a":[25,94],"dynamic":[26],"network":[27],"knowledge-intensive":[29],"relations":[30],"inside":[31],"outside":[33],"borders.":[35],"order":[37],"to":[38,48,134,150],"accomplish":[39],"these":[40],"objectives,":[41],"more":[42,44],"are":[46,82],"turning":[47],"Enterprise":[50],"Resource":[51],"Planning":[52],"systems":[53],"(ERP).":[54],"On":[55,140],"other":[57],"hand,":[58],"Knowledge":[59],"Management":[60],"(KM)":[61],"has":[62],"received":[63],"considerable":[64],"attention":[65],"last":[68],"decade":[69],"is":[71,138],"continuously":[72],"gaining":[73],"interest":[74],"by":[75],"industry,":[76],"enterprises":[77],"academia.":[79],"As":[80],"we":[81],"moving":[83],"into":[84],"an":[85],"era":[86],"\u201cknowledge":[88],"capitalism\u201d,":[89],"knowledge":[90],"management":[91],"will":[92],"play":[93],"fundamental":[95],"role":[96,111],"success":[99,117],"businesses.":[102],"This":[103],"paper":[104,147],"aims":[105],"at":[106],"throwing":[107],"light":[108],"on":[109,120],"KM":[113,135],"ERP":[116,137],"first":[118],"possible":[122],"integration":[123],"second.":[124],"A":[125],"wide":[126],"range":[127],"academic":[129],"practitioner":[131],"literature":[132],"related":[133],"reviewed.":[139],"basis":[142],"this":[144],"review,":[145],"gives":[148],"answers":[149],"specific":[151],"research":[152,157],"questions":[153],"analyses":[155],"future":[156],"directions.":[158]},"counts_by_year":[{"year":2021,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}
