{"id":"https://openalex.org/W2122944865","doi":"https://doi.org/10.1109/icsmc.2004.1398431","title":"The design and implementation of a telecom management system based on workflow","display_name":"The design and implementation of a telecom management system based on workflow","publication_year":2005,"publication_date":"2005-04-06","ids":{"openalex":"https://openalex.org/W2122944865","doi":"https://doi.org/10.1109/icsmc.2004.1398431","mag":"2122944865"},"language":"en","primary_location":{"id":"doi:10.1109/icsmc.2004.1398431","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsmc.2004.1398431","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2004 IEEE International Conference on Systems, Man and Cybernetics (IEEE Cat. No.04CH37583)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100744755","display_name":"Jianxun Liu","orcid":"https://orcid.org/0000-0003-0722-152X"},"institutions":[{"id":"https://openalex.org/I121296143","display_name":"Hunan University of Science and Technology","ror":"https://ror.org/02m9vrb24","country_code":"CN","type":"education","lineage":["https://openalex.org/I121296143"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Jianxun Liu","raw_affiliation_strings":["School of Computer Science and Engineering, Hunan University of Science and Technology, Hunan, China"],"affiliations":[{"raw_affiliation_string":"School of Computer Science and Engineering, Hunan University of Science and Technology, Hunan, China","institution_ids":["https://openalex.org/I121296143"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000807861","display_name":"Min Xu","orcid":"https://orcid.org/0000-0002-0881-5891"},"institutions":[{"id":"https://openalex.org/I16609230","display_name":"Hunan University","ror":"https://ror.org/05htk5m33","country_code":"CN","type":"education","lineage":["https://openalex.org/I16609230"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Min Xu","raw_affiliation_strings":["School of Computer Science and Engineering, Hunan University, Hunan, China"],"affiliations":[{"raw_affiliation_string":"School of Computer Science and Engineering, Hunan University, Hunan, China","institution_ids":["https://openalex.org/I16609230"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5100744755"],"corresponding_institution_ids":["https://openalex.org/I121296143"],"apc_list":null,"apc_paid":null,"fwci":0.2595,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.65454297,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"1","issue":null,"first_page":"978","last_page":"983"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10317","display_name":"Advanced Database Systems and Queries","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10317","display_name":"Advanced Database Systems and Queries","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.988099992275238,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.7894679307937622},{"id":"https://openalex.org/keywords/enhanced-telecom-operations-map","display_name":"Enhanced Telecom Operations Map","score":0.7609730958938599},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.627038836479187},{"id":"https://openalex.org/keywords/workflow-technology","display_name":"Workflow technology","score":0.563635528087616},{"id":"https://openalex.org/keywords/telecom-infrastructure-sharing","display_name":"Telecom infrastructure sharing","score":0.5524783730506897},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.5174151659011841},{"id":"https://openalex.org/keywords/workflow-engine","display_name":"Workflow engine","score":0.5118011832237244},{"id":"https://openalex.org/keywords/workflow-management-system","display_name":"Workflow management system","score":0.49970221519470215},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4973457157611847},{"id":"https://openalex.org/keywords/scalability","display_name":"Scalability","score":0.4931935667991638},{"id":"https://openalex.org/keywords/process-automation-system","display_name":"Process automation system","score":0.4127282500267029},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.4066396951675415},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4066010117530823},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.37221282720565796},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.34902164340019226},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.33855360746383667},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.17549198865890503},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.17211994528770447},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.16978168487548828},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.16565951704978943},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.16140994429588318},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.10788318514823914},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.10711956024169922}],"concepts":[{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.7894679307937622},{"id":"https://openalex.org/C56961345","wikidata":"https://www.wikidata.org/wiki/Q122469","display_name":"Enhanced Telecom Operations Map","level":4,"score":0.7609730958938599},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.627038836479187},{"id":"https://openalex.org/C19612761","wikidata":"https://www.wikidata.org/wiki/Q8034836","display_name":"Workflow technology","level":3,"score":0.563635528087616},{"id":"https://openalex.org/C131357253","wikidata":"https://www.wikidata.org/wiki/Q4426574","display_name":"Telecom infrastructure sharing","level":2,"score":0.5524783730506897},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.5174151659011841},{"id":"https://openalex.org/C188220564","wikidata":"https://www.wikidata.org/wiki/Q3325097","display_name":"Workflow engine","level":3,"score":0.5118011832237244},{"id":"https://openalex.org/C140824633","wikidata":"https://www.wikidata.org/wiki/Q2808660","display_name":"Workflow management system","level":3,"score":0.49970221519470215},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4973457157611847},{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.4931935667991638},{"id":"https://openalex.org/C21457203","wikidata":"https://www.wikidata.org/wiki/Q4056293","display_name":"Process automation system","level":3,"score":0.4127282500267029},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.4066396951675415},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4066010117530823},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.37221282720565796},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.34902164340019226},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.33855360746383667},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17549198865890503},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.17211994528770447},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.16978168487548828},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.16565951704978943},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.16140994429588318},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.10788318514823914},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.10711956024169922},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icsmc.2004.1398431","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsmc.2004.1398431","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2004 IEEE International Conference on Systems, Man and Cybernetics (IEEE Cat. No.04CH37583)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5699999928474426,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W383757518","https://openalex.org/W2151678909","https://openalex.org/W2374207861"],"related_works":["https://openalex.org/W2091596831","https://openalex.org/W2376410910","https://openalex.org/W2365658322","https://openalex.org/W2374818432","https://openalex.org/W2379425324","https://openalex.org/W2373541195","https://openalex.org/W2352344200","https://openalex.org/W2166163080","https://openalex.org/W2028407054","https://openalex.org/W2382013428"],"abstract_inverted_index":{"The":[0,124],"rapid":[1],"development":[2,30,152],"of":[3,31,48,58,68,126,132,143,153],"telecom":[4,16,33,92,111],"services":[5],"and":[6,54,82,122],"the":[7,10,29,39,56,65,118,127,141,144,151],"competence":[8],"from":[9,130,139],"market":[11],"places":[12],"have":[13,55],"forced":[14],"most":[15],"company":[17],"to":[18,23,60,89,108,150],"change":[19],"their":[20],"business":[21,70],"processes":[22],"satisfy":[24,38],"customer":[25,41],"requirements":[26,42],"constantly.":[27],"Thus,":[28],"a":[32,69,91,110],"management":[34,93,112],"system":[35,49,73,94,119,128,145],"that":[36],"can":[37,78,105],"ever-changing":[40],"is":[43,64,86,120],"increasingly":[44],"needed.":[45],"This":[46,98],"kind":[47],"should":[50],"be":[51,79,106],"flexible,":[52,80],"scalable":[53],"ability":[57],"adapting":[59],"these":[61],"changes.":[62],"Workflow":[63],"computerized":[66],"automation":[67],"process.":[71],"Information":[72],"supported":[74],"by":[75],"workflow":[76,96,103,133],"technology":[77,104],"extensible":[81],"etc.":[83],"Therefore,":[84],"it":[85,115],"very":[87],"suitable":[88],"develop":[90,109],"with":[95],"technology.":[97],"work,":[99],"first,":[100],"analyzes":[101],"how":[102,117],"used":[107],"system.":[113],"Then":[114],"details":[116],"designed":[121],"implemented.":[123],"advantages":[125],"gained":[129],"using":[131],"are":[134],"also":[135],"summarized.":[136],"It's":[137],"shown":[138],"practice,":[140],"ideal":[142],"has":[146],"been":[147],"proven":[148],"valuable":[149],"likewise":[154],"systems.":[155]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}