{"id":"https://openalex.org/W1552689847","doi":"https://doi.org/10.1109/icsmc.2003.1245744","title":"Mass-customize service agreements for heavy industrial equipment","display_name":"Mass-customize service agreements for heavy industrial equipment","publication_year":2004,"publication_date":"2004-04-23","ids":{"openalex":"https://openalex.org/W1552689847","doi":"https://doi.org/10.1109/icsmc.2003.1245744","mag":"1552689847"},"language":"en","primary_location":{"id":"doi:10.1109/icsmc.2003.1245744","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsmc.2003.1245744","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SMC'03 Conference Proceedings. 2003 IEEE International Conference on Systems, Man and Cybernetics. Conference Theme - System Security and Assurance (Cat. No.03CH37483)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051590441","display_name":"Mark E. Dausch","orcid":null},"institutions":[{"id":"https://openalex.org/I4210134512","display_name":"GE Global Research (United States)","ror":"https://ror.org/03e06qt98","country_code":"US","type":"company","lineage":["https://openalex.org/I4210134512"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"M. Dausch","raw_affiliation_strings":["GE Global Research Center, Niskayuna, NY, USA"],"affiliations":[{"raw_affiliation_string":"GE Global Research Center, Niskayuna, NY, USA","institution_ids":["https://openalex.org/I4210134512"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5102198238","display_name":"Cheng Hsu","orcid":"https://orcid.org/0000-0003-3867-1240"},"institutions":[{"id":"https://openalex.org/I4210116219","display_name":"Engineering Systems (United States)","ror":"https://ror.org/02qg60849","country_code":"US","type":"company","lineage":["https://openalex.org/I4210116219"]},{"id":"https://openalex.org/I165799507","display_name":"Rensselaer Polytechnic Institute","ror":"https://ror.org/01rtyzb94","country_code":"US","type":"education","lineage":["https://openalex.org/I165799507"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Cheng Hsu","raw_affiliation_strings":["Decision Science and Engineering Systems Department, Rensselaer Polytechnic Institute, Troy, NY, USA"],"affiliations":[{"raw_affiliation_string":"Decision Science and Engineering Systems Department, Rensselaer Polytechnic Institute, Troy, NY, USA","institution_ids":["https://openalex.org/I165799507","https://openalex.org/I4210116219"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5051590441"],"corresponding_institution_ids":["https://openalex.org/I4210134512"],"apc_list":null,"apc_paid":null,"fwci":5.8736,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.9494824,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":"5","issue":null,"first_page":"4809","last_page":"4814"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11159","display_name":"Manufacturing Process and Optimization","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11159","display_name":"Manufacturing Process and Optimization","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11729","display_name":"Product Development and Customization","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11741","display_name":"Flexible and Reconfigurable Manufacturing Systems","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5242900252342224},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44047561287879944},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.32353475689888}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5242900252342224},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44047561287879944},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.32353475689888},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icsmc.2003.1245744","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsmc.2003.1245744","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SMC'03 Conference Proceedings. 2003 IEEE International Conference on Systems, Man and Cybernetics. Conference Theme - System Security and Assurance (Cat. No.03CH37483)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W1527311855","https://openalex.org/W2116190908","https://openalex.org/W2133766618","https://openalex.org/W2149901592","https://openalex.org/W2165979558","https://openalex.org/W6631705094","https://openalex.org/W6677608316"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2478288626","https://openalex.org/W4391913857","https://openalex.org/W2350741829","https://openalex.org/W2530322880"],"abstract_inverted_index":{"This":[0],"research":[1],"investigates":[2],"the":[3,15,22,28,39,54,77,80,88,92,99],"requirement":[4],"for":[5,9,21,56,66,96],"proactive":[6],"service":[7,25,60,81,89,100],"delivery":[8],"heavy":[10],"industrial":[11],"equipment":[12],"and":[13,37,48,59,62,91],"generalizes":[14],"results":[16],"into":[17],"a":[18],"reference":[19,51,72],"model":[20,40,52,73],"development":[23],"of":[24,43,69,79,98],"agreements":[26],"in":[27],"field.":[29],"The":[30,50,71],"observer-participant":[31],"method":[32],"was":[33],"used":[34],"to":[35],"develop":[36],"test":[38],"with":[41],"manufacturers":[42],"gas":[44],"turbines,":[45],"jet":[46],"engines,":[47],"locomotives.":[49],"organizes":[53],"requirements":[55],"information,":[57],"processes,":[58],"offerings":[61],"provides":[63],"multiple":[64],"views":[65],"different":[67],"types":[68],"users.":[70],"can":[74],"also":[75],"prescribe":[76],"contents":[78],"agreement":[82],"based":[83],"on":[84],"goals":[85],"dictated":[86],"by":[87],"provider":[90],"customer;":[93],"thus":[94],"providing":[95],"mass-customization":[97],"agreement.":[101]},"counts_by_year":[{"year":2014,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}