{"id":"https://openalex.org/W3142566747","doi":"https://doi.org/10.1109/icse.2012.6227112","title":"Characterizing and predicting which bugs get reopened","display_name":"Characterizing and predicting which bugs get reopened","publication_year":2012,"publication_date":"2012-06-01","ids":{"openalex":"https://openalex.org/W3142566747","doi":"https://doi.org/10.1109/icse.2012.6227112","mag":"3142566747"},"language":"en","primary_location":{"id":"doi:10.1109/icse.2012.6227112","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icse.2012.6227112","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 34th International Conference on Software Engineering (ICSE)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061605447","display_name":"Thomas Zimmermann","orcid":"https://orcid.org/0000-0003-4905-1469"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Thomas Zimmermann","raw_affiliation_strings":["Microsoft Research, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research, USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101612061","display_name":"Nachiappan Nagappan","orcid":"https://orcid.org/0000-0003-1358-4124"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nachiappan Nagappan","raw_affiliation_strings":["Microsoft Research, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research, USA","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060695800","display_name":"Philip J. Guo","orcid":"https://orcid.org/0000-0002-4579-5754"},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Philip J. Guo","raw_affiliation_strings":["University of Stanford, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Stanford, USA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5075932839","display_name":"Thomas Brendan Murphy","orcid":"https://orcid.org/0000-0002-5668-7046"},"institutions":[{"id":"https://openalex.org/I4210164937","display_name":"Microsoft Research (United Kingdom)","ror":"https://ror.org/05k87vq12","country_code":"GB","type":"company","lineage":["https://openalex.org/I1290206253","https://openalex.org/I4210164937"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Brendan Murphy","raw_affiliation_strings":["Microsoft Research, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Microsoft Research, UK","institution_ids":["https://openalex.org/I4210164937"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.2552,"has_fulltext":false,"cited_by_count":102,"citation_normalized_percentile":{"value":0.97232505,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1074","last_page":"1083"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12423","display_name":"Software Reliability and Analysis Research","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-bug","display_name":"Software bug","score":0.7303110957145691},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7277185320854187},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5232164859771729},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5196646451950073},{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.5102882385253906},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.49552929401397705},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.38839396834373474},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.3472396433353424},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.1878640353679657}],"concepts":[{"id":"https://openalex.org/C1009929","wikidata":"https://www.wikidata.org/wiki/Q179550","display_name":"Software bug","level":3,"score":0.7303110957145691},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7277185320854187},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5232164859771729},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5196646451950073},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.5102882385253906},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.49552929401397705},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.38839396834373474},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3472396433353424},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.1878640353679657},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icse.2012.6227112","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icse.2012.6227112","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 34th International Conference on Software Engineering (ICSE)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W1969308933","https://openalex.org/W1991973456","https://openalex.org/W2011459220","https://openalex.org/W2033472898","https://openalex.org/W2046434103","https://openalex.org/W2079317829","https://openalex.org/W2090094826","https://openalex.org/W2100196534","https://openalex.org/W2100406974","https://openalex.org/W2107294940","https://openalex.org/W2110229593","https://openalex.org/W2113351233","https://openalex.org/W2119731669","https://openalex.org/W2125587588","https://openalex.org/W2127577307","https://openalex.org/W2137267962","https://openalex.org/W2139410856","https://openalex.org/W2153216417","https://openalex.org/W2156833313","https://openalex.org/W2158133897","https://openalex.org/W2160517961","https://openalex.org/W2160610963","https://openalex.org/W2165022036","https://openalex.org/W2165946536","https://openalex.org/W2167514255","https://openalex.org/W2167926541","https://openalex.org/W2285056549","https://openalex.org/W3099937347","https://openalex.org/W3121143339"],"related_works":["https://openalex.org/W4392337488","https://openalex.org/W2102271161","https://openalex.org/W4313425421","https://openalex.org/W4388714791","https://openalex.org/W2361883455","https://openalex.org/W2952832228","https://openalex.org/W2909324362","https://openalex.org/W2372868951","https://openalex.org/W570712888","https://openalex.org/W2621101275"],"abstract_inverted_index":{"Fixing":[0],"bugs":[1,25,151],"is":[2,14,84],"an":[3,78],"important":[4],"part":[5],"of":[6,17,23,39,53,102,116,146,156],"the":[7,15,33,37,51,71,93,135,144,154,157,161],"software":[8,34],"development":[9],"process.":[10],"An":[11],"underlying":[12],"aspect":[13],"effectiveness":[16],"fixes:":[18],"if":[19],"a":[20,87,100,112],"fair":[21],"number":[22],"fixed":[24],"are":[26,67],"reopened,":[27],"it":[28],"could":[29],"indicate":[30],"instability":[31],"in":[32,59,133],"system.":[35],"To":[36],"best":[38],"our":[40],"knowledge":[41],"there":[42],"has":[43],"been":[44],"on":[45,49,86,99,121,149],"little":[46],"prior":[47],"work":[48],"understanding":[50],"dynamics":[52],"bug":[54,65,118,125,162],"reopens.":[55],"Towards":[56],"that":[57],"end,":[58],"this":[60],"paper,":[61],"we":[62,91,138],"characterize":[63],"when":[64],"reports":[66],"reopened":[68],"by":[69],"using":[70],"Microsoft":[72,104],"Windows":[73,117],"operating":[74],"system":[75],"project":[76],"as":[77],"empirical":[79],"case":[80],"study.":[81],"Our":[82],"analysis":[83],"based":[85,98],"mixed-methods":[88],"approach.":[89],"First,":[90],"categorize":[92],"primary":[94],"reasons":[95],"for":[96],"reopens":[97],"survey":[101],"358":[103],"employees.":[105],"We":[106],"then":[107],"reinforce":[108],"these":[109],"results":[110],"with":[111],"large-scale":[113],"quantitative":[114],"study":[115],"reports,":[119],"focusing":[120],"factors":[122],"related":[123],"to":[124,142,159],"report":[126],"edits":[127],"and":[128],"relationships":[129],"between":[130],"people":[131],"involved":[132],"handling":[134],"bug.":[136],"Finally,":[137],"build":[139],"statistical":[140],"models":[141],"describe":[143],"impact":[145],"various":[147],"metrics":[148],"reopening":[150],"ranging":[152],"from":[153],"reputation":[155],"opener":[158],"how":[160],"was":[163],"found.":[164]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":13},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":4}],"updated_date":"2026-08-11T07:18:39.950985","created_date":"2025-10-10T00:00:00"}