{"id":"https://openalex.org/W4283205324","doi":"https://doi.org/10.1109/icse-seis55304.2022.9793554","title":"Software Engineers\u2018 Response to Public Crisis: Lessons Learnt from Spontaneously Building an Informative COVID-19 Dashboard","display_name":"Software Engineers\u2018 Response to Public Crisis: Lessons Learnt from Spontaneously Building an Informative COVID-19 Dashboard","publication_year":2022,"publication_date":"2022-05-01","ids":{"openalex":"https://openalex.org/W4283205324","doi":"https://doi.org/10.1109/icse-seis55304.2022.9793554"},"language":"en","primary_location":{"id":"doi:10.1109/icse-seis55304.2022.9793554","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icse-seis55304.2022.9793554","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE/ACM 44th International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100452657","display_name":"Han Wang","orcid":"https://orcid.org/0000-0001-7560-5395"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Han Wang","raw_affiliation_strings":["Monash University,Faculty of Information Technology,Australia","Faculty of Information Technology, Monash University, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Monash University,Faculty of Information Technology,Australia","institution_ids":["https://openalex.org/I56590836"]},{"raw_affiliation_string":"Faculty of Information Technology, Monash University, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031518555","display_name":"Chao Wu","orcid":"https://orcid.org/0000-0001-8258-3227"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Chao Wu","raw_affiliation_strings":["Monash University,Faculty of Information Technology,Australia","Faculty of Information Technology, Monash University, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Monash University,Faculty of Information Technology,Australia","institution_ids":["https://openalex.org/I56590836"]},{"raw_affiliation_string":"Faculty of Information Technology, Monash University, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075639297","display_name":"Chunyang Chen","orcid":"https://orcid.org/0000-0003-2011-9618"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Chunyang Chen","raw_affiliation_strings":["Monash University,Faculty of Information Technology,Australia","Faculty of Information Technology, Monash University, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Monash University,Faculty of Information Technology,Australia","institution_ids":["https://openalex.org/I56590836"]},{"raw_affiliation_string":"Faculty of Information Technology, Monash University, Australia","institution_ids":["https://openalex.org/I56590836"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044710601","display_name":"Burak Turhan","orcid":"https://orcid.org/0000-0003-1511-2163"},"institutions":[{"id":"https://openalex.org/I98381234","display_name":"University of Oulu","ror":"https://ror.org/03yj89h83","country_code":"FI","type":"education","lineage":["https://openalex.org/I98381234"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Burak Turhan","raw_affiliation_strings":["University of Oulu,Faculty of Info. Tech. and Electrical Eng.,Finland","Faculty of Info. Tech. and Electrical Eng., University of Oulu, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Oulu,Faculty of Info. Tech. and Electrical Eng.,Finland","institution_ids":["https://openalex.org/I98381234"]},{"raw_affiliation_string":"Faculty of Info. Tech. and Electrical Eng., University of Oulu, Finland","institution_ids":["https://openalex.org/I98381234"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043470959","display_name":"Shiping Chen","orcid":"https://orcid.org/0000-0002-4603-0024"},"institutions":[{"id":"https://openalex.org/I1292875679","display_name":"Commonwealth Scientific and Industrial Research Organisation","ror":"https://ror.org/03qn8fb07","country_code":"AU","type":"government","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I4387156119"]},{"id":"https://openalex.org/I42894916","display_name":"Data61","ror":"https://ror.org/03q397159","country_code":"AU","type":"other","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I42894916","https://openalex.org/I4387156119"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Shiping Chen","raw_affiliation_strings":["Data61 CSIRO,Australia","Data61 CSIRO, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Data61 CSIRO,Australia","institution_ids":["https://openalex.org/I1292875679","https://openalex.org/I42894916"]},{"raw_affiliation_string":"Data61 CSIRO, Australia","institution_ids":["https://openalex.org/I1292875679","https://openalex.org/I42894916"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028391851","display_name":"Jon Whittle","orcid":"https://orcid.org/0000-0002-9342-7809"},"institutions":[{"id":"https://openalex.org/I1292875679","display_name":"Commonwealth Scientific and Industrial Research Organisation","ror":"https://ror.org/03qn8fb07","country_code":"AU","type":"government","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I4387156119"]},{"id":"https://openalex.org/I42894916","display_name":"Data61","ror":"https://ror.org/03q397159","country_code":"AU","type":"other","lineage":["https://openalex.org/I1292875679","https://openalex.org/I2801453606","https://openalex.org/I42894916","https://openalex.org/I4387156119"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Jon Whittle","raw_affiliation_strings":["Data61 CSIRO,Australia","Data61 CSIRO, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Data61 CSIRO,Australia","institution_ids":["https://openalex.org/I1292875679","https://openalex.org/I42894916"]},{"raw_affiliation_string":"Data61 CSIRO, Australia","institution_ids":["https://openalex.org/I1292875679","https://openalex.org/I42894916"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.9038,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.78113283,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"142","issue":null,"first_page":"149","last_page":"160"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9909999966621399,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9909999966621399,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12943","display_name":"COVID-19 Digital Contact Tracing","score":0.9794999957084656,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11819","display_name":"Data-Driven Disease Surveillance","score":0.9514999985694885,"subfield":{"id":"https://openalex.org/subfields/2713","display_name":"Epidemiology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5919542908668518},{"id":"https://openalex.org/keywords/globe","display_name":"Globe","score":0.5786932706832886},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.5464568734169006},{"id":"https://openalex.org/keywords/dashboard","display_name":"Dashboard","score":0.5207704901695251},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4853764772415161},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.46607303619384766},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4447416365146637},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.443270206451416},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.43647873401641846},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.39411693811416626},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3332866132259369},{"id":"https://openalex.org/keywords/infectious-disease","display_name":"Infectious disease (medical specialty)","score":0.22669684886932373},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.21729633212089539},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.21711063385009766},{"id":"https://openalex.org/keywords/disease","display_name":"Disease","score":0.2052198052406311}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5919542908668518},{"id":"https://openalex.org/C2775899829","wikidata":"https://www.wikidata.org/wiki/Q3109007","display_name":"Globe","level":2,"score":0.5786932706832886},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.5464568734169006},{"id":"https://openalex.org/C33499554","wikidata":"https://www.wikidata.org/wiki/Q1417134","display_name":"Dashboard","level":2,"score":0.5207704901695251},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4853764772415161},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.46607303619384766},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4447416365146637},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.443270206451416},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.43647873401641846},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.39411693811416626},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3332866132259369},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.22669684886932373},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21729633212089539},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.21711063385009766},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.2052198052406311},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C118487528","wikidata":"https://www.wikidata.org/wiki/Q161437","display_name":"Ophthalmology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icse-seis55304.2022.9793554","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icse-seis55304.2022.9793554","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE/ACM 44th International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","score":0.6200000047683716,"display_name":"Good health and well-being"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":57,"referenced_works":["https://openalex.org/W49800952","https://openalex.org/W1529465401","https://openalex.org/W1880262756","https://openalex.org/W2040396621","https://openalex.org/W2053272364","https://openalex.org/W2069844167","https://openalex.org/W2077992101","https://openalex.org/W2111975591","https://openalex.org/W2119204068","https://openalex.org/W2323175792","https://openalex.org/W2991486765","https://openalex.org/W3004280078","https://openalex.org/W3008401431","https://openalex.org/W3008443627","https://openalex.org/W3011345566","https://openalex.org/W3011821664","https://openalex.org/W3013204581","https://openalex.org/W3014820715","https://openalex.org/W3014936749","https://openalex.org/W3017439361","https://openalex.org/W3017623177","https://openalex.org/W3017796721","https://openalex.org/W3023368643","https://openalex.org/W3027449611","https://openalex.org/W3033241206","https://openalex.org/W3034148191","https://openalex.org/W3036225123","https://openalex.org/W3036253978","https://openalex.org/W3036348626","https://openalex.org/W3037795158","https://openalex.org/W3041330367","https://openalex.org/W3041777142","https://openalex.org/W3046855964","https://openalex.org/W3047747926","https://openalex.org/W3052122626","https://openalex.org/W3080676068","https://openalex.org/W3091740524","https://openalex.org/W3095866694","https://openalex.org/W3097181570","https://openalex.org/W3099082554","https://openalex.org/W3101739755","https://openalex.org/W3119310857","https://openalex.org/W3202734480","https://openalex.org/W3203691029","https://openalex.org/W4287591910","https://openalex.org/W4288079797","https://openalex.org/W6639619044","https://openalex.org/W6676744775","https://openalex.org/W6765381140","https://openalex.org/W6770970918","https://openalex.org/W6779691281","https://openalex.org/W6780372021","https://openalex.org/W6781633283","https://openalex.org/W6781646808","https://openalex.org/W6784509315","https://openalex.org/W6785169060","https://openalex.org/W6787204410"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W1539266347","https://openalex.org/W2267913355","https://openalex.org/W2788570199","https://openalex.org/W2000787479","https://openalex.org/W4248006302","https://openalex.org/W4401848524","https://openalex.org/W1488904332","https://openalex.org/W4256453413","https://openalex.org/W3045785873"],"abstract_inverted_index":{"The":[0,42,191,279],"Coronavirus":[1,193],"disease":[2],"2019":[3,192],"(COVID-19)":[4,195],"outbreak":[5,196],"quickly":[6],"spread":[7,198],"around":[8,39,200],"the":[9,25,40,46,97,104,113,136,173,189,201,219,224,229,256,263,271,302,328,334,352,356,386],"world,":[10],"resulting":[11],"in":[12,100,134,178,188,235,304,374,385],"over":[13],"240":[14,211],"million":[15,19,212,216,317],"infections":[16,213],"and":[17,56,67,75,167,176,214,237,262,298,313,338,342,350,364,377,388],"4":[18,215],"deaths":[20],"by":[21,103],"Oct":[22],"2021.":[23],"While":[24],"virus":[26],"is":[27,49,58,221],"spreading":[28,38],"from":[29,45,87],"person":[30,32],"to":[31,156,269,320,348,379,393],"silently,":[33],"fear":[34],"has":[35,197,207,231,281,307,314],"also":[36,240,282],"been":[37,233,308],"globe.":[41],"COVID-19":[43,79,108,251,260,267,276,285,335],"information":[44,60,80,84,93,227,252,392],"Australian":[47],"Government":[48],"convincing":[50],"but":[51],"not":[52,232],"timely":[53],"or":[54],"detailed,":[55],"there":[57,238],"much":[59],"on":[61,228,243,367],"social":[62,244],"networks":[63],"with":[64,122,148,184,273,381],"both":[65],"facts":[66],"rumors.":[68],"As":[69],"software":[70,179,247],"engineers,":[71],"we":[72,128,160],"have":[73,249],"spontaneously":[74],"rapidly":[76,199],"constructed":[77],"a":[78,130,284,344],"dashboard":[81,286,336],"aggregating":[82],"reliable":[83,275],"semi-automatically":[85],"checked":[86],"different":[88],"sources":[89],"for":[90,164,182,361],"providing":[91],"one-stop":[92,274],"sharing":[94],"site":[95],"about":[96],"latest":[98,120,296],"status":[99],"Australia.":[101,305],"Inspired":[102],"John":[105],"Hopkins":[106,258],"University":[107,259],"Map,":[109],"our":[110,157],"dash-board":[111],"contains":[112],"case":[114,116,290,292],"statistics,":[115,291],"distribution,":[117,293],"government":[118,294],"policy,":[119],"news,":[121,297],"interactive":[123,299],"visualization.":[124],"In":[125,325],"this":[126,326],"paper,":[127,327],"present":[129],"participant's":[131],"in-person":[132],"observations":[133],"which":[135],"authors":[137,329,357],"acted":[138],"as":[139,255],"founders":[140],"of":[141,346],"https://covid-19-au.com/":[142,287],"serving":[143],"more":[144,209,321,396],"than":[145,210,322],"830K":[146],"users":[147,395],"14M":[149],"page":[150,318],"views":[151,319],"since":[152,310],"March":[153,311],"2020.":[154],"According":[155],"first-hand":[158],"experience,":[159],"summarize":[161],"9":[162,359],"lessons":[163,170,360],"developers,":[165,362],"researchers":[166,363],"instructors.":[168],"These":[169,369],"may":[171,371],"inspire":[172,372],"development,":[174,375],"research":[175,376],"teaching":[177,378],"engineer":[180],"aspects":[181],"coping":[183],"similar":[185,382],"public":[186,272,383,394],"crises":[187,384],"future.":[190],"Disease":[194],"world.":[202],"By":[203],"October":[204],"2021,":[205],"it":[206],"caused":[208],"deaths.":[217],"Although":[218],"world":[220],"acting":[222],"against":[223],"virus,":[225],"some":[226],"Internet":[230],"updated":[234],"time,":[236],"are":[239],"many":[241],"rumors":[242],"media.":[245],"Therefore,":[246],"engineers":[248],"developed":[250,283],"dashboards":[253],"such":[254],"Johns":[257],"Map":[261],"World":[264],"Health":[265],"Organization":[266],"website":[268,337],"provide":[270],"related":[277],"information.":[278],"author":[280],"that":[288],"provides":[289],"policies,":[295],"visualization":[300],"during":[301],"pandemic":[303],"It":[306],"popular":[309],"2020":[312],"provided":[315],"14":[316],"830,000":[323],"users.":[324],"discussed":[330],"how":[331,339],"they":[332,340],"built":[333],"formed":[341],"managed":[343],"team":[345],"volunteers":[347],"help":[349],"maintain":[351],"project.":[353],"More":[354],"importantly,":[355],"summarized":[358],"instructors":[365],"based":[366],"experience.":[368],"courses":[370],"them":[373],"deal":[380],"future,":[387],"ultimately":[389],"bring":[390],"accurate":[391],"effectively.":[397]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}