{"id":"https://openalex.org/W2783725658","doi":"https://doi.org/10.1109/icsai.2017.8248393","title":"The influence of platform multiple collaboration on consumer trust","display_name":"The influence of platform multiple collaboration on consumer trust","publication_year":2017,"publication_date":"2017-11-01","ids":{"openalex":"https://openalex.org/W2783725658","doi":"https://doi.org/10.1109/icsai.2017.8248393","mag":"2783725658"},"language":"en","primary_location":{"id":"doi:10.1109/icsai.2017.8248393","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsai.2017.8248393","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2017 4th International Conference on Systems and Informatics (ICSAI)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091706189","display_name":"Baoqin Yu","orcid":"https://orcid.org/0000-0003-0158-7520"},"institutions":[{"id":"https://openalex.org/I4210108113","display_name":"Yango University","ror":"https://ror.org/01eqh1863","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210108113"]},{"id":"https://openalex.org/I193524592","display_name":"Tianjin University of Finance and Economics","ror":"https://ror.org/05ev1jb90","country_code":"CN","type":"education","lineage":["https://openalex.org/I193524592"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Baoqin Yu","raw_affiliation_strings":["Yango University &, Tianjin University of Finance and Economics, Fuzhou, China"],"affiliations":[{"raw_affiliation_string":"Yango University &, Tianjin University of Finance and Economics, Fuzhou, China","institution_ids":["https://openalex.org/I193524592","https://openalex.org/I4210108113"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101877832","display_name":"Linlin Cui","orcid":"https://orcid.org/0000-0002-5335-5185"},"institutions":[{"id":"https://openalex.org/I193524592","display_name":"Tianjin University of Finance and Economics","ror":"https://ror.org/05ev1jb90","country_code":"CN","type":"education","lineage":["https://openalex.org/I193524592"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Linlin Cui","raw_affiliation_strings":["Tianjin University of Finance and Economics, Tianjin, China"],"affiliations":[{"raw_affiliation_string":"Tianjin University of Finance and Economics, Tianjin, China","institution_ids":["https://openalex.org/I193524592"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008473455","display_name":"Manchao Cao","orcid":null},"institutions":[{"id":"https://openalex.org/I193524592","display_name":"Tianjin University of Finance and Economics","ror":"https://ror.org/05ev1jb90","country_code":"CN","type":"education","lineage":["https://openalex.org/I193524592"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Manchao Cao","raw_affiliation_strings":["Tianjin University of Finance and Economics, Tianjin, China"],"affiliations":[{"raw_affiliation_string":"Tianjin University of Finance and Economics, Tianjin, China","institution_ids":["https://openalex.org/I193524592"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5091706189"],"corresponding_institution_ids":["https://openalex.org/I193524592","https://openalex.org/I4210108113"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.28078417,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"23","issue":null,"first_page":"791","last_page":"797"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.9846000075340271,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.9846000075340271,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9599999785423279,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9296000003814697,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/honesty","display_name":"Honesty","score":0.7337065935134888},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5942820310592651},{"id":"https://openalex.org/keywords/good-faith","display_name":"Good faith","score":0.5588657259941101},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5447890758514404},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.544144332408905},{"id":"https://openalex.org/keywords/harmonization","display_name":"Harmonization","score":0.5090948939323425},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4300363063812256},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.42039254307746887},{"id":"https://openalex.org/keywords/service-orientation","display_name":"Service-orientation","score":0.4173491895198822},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2293696105480194}],"concepts":[{"id":"https://openalex.org/C2777293324","wikidata":"https://www.wikidata.org/wiki/Q337349","display_name":"Honesty","level":2,"score":0.7337065935134888},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5942820310592651},{"id":"https://openalex.org/C2993410462","wikidata":"https://www.wikidata.org/wiki/Q155736","display_name":"Good faith","level":2,"score":0.5588657259941101},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5447890758514404},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.544144332408905},{"id":"https://openalex.org/C2779962950","wikidata":"https://www.wikidata.org/wiki/Q5659376","display_name":"Harmonization","level":2,"score":0.5090948939323425},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4300363063812256},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.42039254307746887},{"id":"https://openalex.org/C2776098720","wikidata":"https://www.wikidata.org/wiki/Q7455633","display_name":"Service-orientation","level":3,"score":0.4173491895198822},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2293696105480194},{"id":"https://openalex.org/C24890656","wikidata":"https://www.wikidata.org/wiki/Q82811","display_name":"Acoustics","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icsai.2017.8248393","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icsai.2017.8248393","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2017 4th International Conference on Systems and Informatics (ICSAI)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5600000023841858,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W1995157711","https://openalex.org/W1996633429","https://openalex.org/W2127795653","https://openalex.org/W2136407476"],"related_works":["https://openalex.org/W2368490655","https://openalex.org/W2369889065","https://openalex.org/W2379032202","https://openalex.org/W2376101501","https://openalex.org/W2374095024","https://openalex.org/W2361112116","https://openalex.org/W2382363130","https://openalex.org/W2191663734","https://openalex.org/W2371575399","https://openalex.org/W2389296554"],"abstract_inverted_index":{"Based":[0],"on":[1,85],"the":[2,8,22,41,52,57,65,74],"third-party":[3],"platform":[4,9,37],"and":[5,13,31,46,73],"enterprise":[6],"platform,":[7],"vendors,":[10],"courier":[11],"dealers":[12],"network":[14],"operators":[15],"are":[16],"regarded":[17],"as":[18],"organic":[19],"whole,":[20],"using":[21],"structural":[23],"equation":[24],"from":[25],"thetechniquecoordination,":[26],"information":[27,60,63],"collaboration,":[28,64,72],"service":[29,68,71],"collaboration":[30,39],"management":[32],"synergy":[33],"research":[34],"influence":[35],"of":[36,59,67],"multiple":[38],"to":[40],"consumer":[42,86],"honesty,":[43],"good":[44],"faith":[45],"capability.":[47],"It":[48],"is":[49],"concluded":[50],"that":[51],"data":[53],"harmonization":[54],"in":[55,62,70,78],"techniquecoordination,":[56],"degree":[58],"sharing":[61],"implementation":[66],"standards":[69],"smooth":[75],"business":[76],"processflow":[77],"managementsynergy":[79],"will":[80],"have":[81],"a":[82],"significant":[83],"impact":[84],"trust.":[87]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}