{"id":"https://openalex.org/W2093070561","doi":"https://doi.org/10.1109/icmcs.2012.6320195","title":"Monitoring multimedia quality of service in public Cloud Service Level Agreements","display_name":"Monitoring multimedia quality of service in public Cloud Service Level Agreements","publication_year":2012,"publication_date":"2012-05-01","ids":{"openalex":"https://openalex.org/W2093070561","doi":"https://doi.org/10.1109/icmcs.2012.6320195","mag":"2093070561"},"language":"en","primary_location":{"id":"doi:10.1109/icmcs.2012.6320195","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icmcs.2012.6320195","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 International Conference on Multimedia Computing and Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076310631","display_name":"Laith A. Alsulaiman","orcid":"https://orcid.org/0000-0002-7483-664X"},"institutions":[{"id":"https://openalex.org/I240666556","display_name":"Imam Mohammad ibn Saud Islamic University","ror":"https://ror.org/05gxjyb39","country_code":"SA","type":"education","lineage":["https://openalex.org/I240666556"]}],"countries":["SA"],"is_corresponding":true,"raw_author_name":"Laith A. Alsulaiman","raw_affiliation_strings":["Department of Computer Science, Al Imam Muhammad Ibn Saud Islamic University, Riyadh, Saudi Arabia","[Department of Computer Science, Al Imam Mohammad Ibn Saud Islamic University (IMSIU), Riyadh, Saudi Arabia]"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Al Imam Muhammad Ibn Saud Islamic University, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I240666556"]},{"raw_affiliation_string":"[Department of Computer Science, Al Imam Mohammad Ibn Saud Islamic University (IMSIU), Riyadh, Saudi Arabia]","institution_ids":["https://openalex.org/I240666556"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008057519","display_name":"Raad Alturki","orcid":null},"institutions":[{"id":"https://openalex.org/I240666556","display_name":"Imam Mohammad ibn Saud Islamic University","ror":"https://ror.org/05gxjyb39","country_code":"SA","type":"education","lineage":["https://openalex.org/I240666556"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Raad Alturki","raw_affiliation_strings":["Department of Computer Science, Al Imam Muhammad Ibn Saud Islamic University, Riyadh, Saudi Arabia","[Department of Computer Science, Al Imam Mohammad Ibn Saud Islamic University (IMSIU), Riyadh, Saudi Arabia]"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Al Imam Muhammad Ibn Saud Islamic University, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I240666556"]},{"raw_affiliation_string":"[Department of Computer Science, Al Imam Mohammad Ibn Saud Islamic University (IMSIU), Riyadh, Saudi Arabia]","institution_ids":["https://openalex.org/I240666556"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5076310631"],"corresponding_institution_ids":["https://openalex.org/I240666556"],"apc_list":null,"apc_paid":null,"fwci":0.7105,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.81880283,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"2","issue":null,"first_page":"605","last_page":"609"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10273","display_name":"IoT and Edge/Fog Computing","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7297167778015137},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.7248645424842834},{"id":"https://openalex.org/keywords/quality-of-service","display_name":"Quality of service","score":0.6773378849029541},{"id":"https://openalex.org/keywords/service-level","display_name":"Service level","score":0.5684335827827454},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5684221386909485},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.5544313192367554},{"id":"https://openalex.org/keywords/service-level-objective","display_name":"Service level objective","score":0.4932951331138611},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.48009708523750305},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.47027236223220825},{"id":"https://openalex.org/keywords/cloud-service-provider","display_name":"Cloud service provider","score":0.44017738103866577},{"id":"https://openalex.org/keywords/mobile-qos","display_name":"Mobile QoS","score":0.4131626486778259},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.310139536857605},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.23412248492240906},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.21878314018249512},{"id":"https://openalex.org/keywords/cloud-computing-security","display_name":"Cloud computing security","score":0.10640022158622742},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.09529528021812439}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7297167778015137},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.7248645424842834},{"id":"https://openalex.org/C5119721","wikidata":"https://www.wikidata.org/wiki/Q220501","display_name":"Quality of service","level":2,"score":0.6773378849029541},{"id":"https://openalex.org/C181889124","wikidata":"https://www.wikidata.org/wiki/Q380204","display_name":"Service level","level":2,"score":0.5684335827827454},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5684221386909485},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.5544313192367554},{"id":"https://openalex.org/C16151460","wikidata":"https://www.wikidata.org/wiki/Q3480069","display_name":"Service level objective","level":5,"score":0.4932951331138611},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.48009708523750305},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.47027236223220825},{"id":"https://openalex.org/C2983819522","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud service provider","level":4,"score":0.44017738103866577},{"id":"https://openalex.org/C169761439","wikidata":"https://www.wikidata.org/wiki/Q6886951","display_name":"Mobile QoS","level":4,"score":0.4131626486778259},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.310139536857605},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.23412248492240906},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.21878314018249512},{"id":"https://openalex.org/C184842701","wikidata":"https://www.wikidata.org/wiki/Q370563","display_name":"Cloud computing security","level":3,"score":0.10640022158622742},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09529528021812439},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icmcs.2012.6320195","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icmcs.2012.6320195","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 International Conference on Multimedia Computing and Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6100000143051147}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W78967643","https://openalex.org/W270920696","https://openalex.org/W1492873744","https://openalex.org/W1630203023","https://openalex.org/W1797105837","https://openalex.org/W1981375595","https://openalex.org/W2000057886","https://openalex.org/W2000223570","https://openalex.org/W2030481825","https://openalex.org/W2033357226","https://openalex.org/W2122633358","https://openalex.org/W2131629857","https://openalex.org/W2162337725","https://openalex.org/W2275530856","https://openalex.org/W6658168504"],"related_works":["https://openalex.org/W2168158826","https://openalex.org/W2530755953","https://openalex.org/W2154017244","https://openalex.org/W928714965","https://openalex.org/W2060727697","https://openalex.org/W3037117122","https://openalex.org/W2182332995","https://openalex.org/W3145149329","https://openalex.org/W2543591478","https://openalex.org/W2148505942"],"abstract_inverted_index":{"In":[0],"this":[1,126],"paper":[2],"we":[3,87],"propose":[4],"a":[5,92,97],"model":[6],"for":[7],"monitoring":[8],"Service":[9,17],"Level":[10],"Agreements":[11],"(SLAs)":[12],"provided":[13],"by":[14,54,68],"public":[15,55],"Cloud":[16],"Providers":[18],"(CSPs),":[19],"such":[20,117],"as":[21,123],"Amazon":[22],"and":[23,38,83],"Rackspace,":[24],"to":[25,31,35,57,63,106],"customers":[26,110],"utilizing":[27],"the":[28,60,64,69,76,81,114],"cloud":[29],"infrastructure":[30],"deliver":[32],"multimedia":[33],"content":[34],"their":[36],"internal":[37],"external":[39],"users.":[40],"Our":[41],"approach":[42],"recommends":[43],"that":[44,59,89],"an":[45],"independent":[46],"neutral":[47],"third":[48],"party":[49],"entity":[50,73],"monitors":[51],"services":[52],"offered":[53,62],"CSPs":[56],"ensure":[58],"SLAs":[61],"clients":[65],"are":[66],"honored":[67],"provider.":[70],"The":[71],"proposed":[72],"can":[74],"reduce":[75],"likelihood":[77],"of":[78,94,102,116],"disputes":[79],"between":[80],"CSP":[82,99],"its":[84,107],"customers,":[85,108],"since":[86],"argue":[88],"there":[90],"is":[91],"conflict":[93],"interest":[95],"when":[96],"given":[98],"offers":[100],"quality":[101],"service":[103],"(QoS)":[104],"reporting":[105],"because":[109],"cannot":[111],"independently":[112],"verify":[113],"accuracy":[115],"QoS":[118],"reports":[119],"in":[120,125],"many":[121],"cases,":[122],"discussed":[124],"paper.":[127]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
