{"id":"https://openalex.org/W2967652047","doi":"https://doi.org/10.1109/ice.2019.8792642","title":"The process of customer/supplier collaboration in innovation projects \u2013 A literature review","display_name":"The process of customer/supplier collaboration in innovation projects \u2013 A literature review","publication_year":2019,"publication_date":"2019-06-01","ids":{"openalex":"https://openalex.org/W2967652047","doi":"https://doi.org/10.1109/ice.2019.8792642","mag":"2967652047"},"language":"en","primary_location":{"id":"doi:10.1109/ice.2019.8792642","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ice.2019.8792642","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)","raw_type":"proceedings-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055769401","display_name":"Carlos Abraham Moya","orcid":"https://orcid.org/0000-0003-2060-1877"},"institutions":[{"id":"https://openalex.org/I4387154775","display_name":"\u00c9quipe de Recherche sur les Processus Innovatifs","ror":"https://ror.org/01hntn815","country_code":null,"type":"facility","lineage":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]},{"id":"https://openalex.org/I90183372","display_name":"Universit\u00e9 de Lorraine","ror":"https://ror.org/04vfs2w97","country_code":"FR","type":"education","lineage":["https://openalex.org/I90183372"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Carlos Abraham Moya","raw_affiliation_strings":["Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","institution_ids":["https://openalex.org/I90183372","https://openalex.org/I4387154775"]},{"raw_affiliation_string":"ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)","institution_ids":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059089031","display_name":"Vincent Boly","orcid":"https://orcid.org/0000-0001-9749-119X"},"institutions":[{"id":"https://openalex.org/I4387154775","display_name":"\u00c9quipe de Recherche sur les Processus Innovatifs","ror":"https://ror.org/01hntn815","country_code":null,"type":"facility","lineage":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]},{"id":"https://openalex.org/I90183372","display_name":"Universit\u00e9 de Lorraine","ror":"https://ror.org/04vfs2w97","country_code":"FR","type":"education","lineage":["https://openalex.org/I90183372"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Vincent Boly","raw_affiliation_strings":["Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","institution_ids":["https://openalex.org/I90183372","https://openalex.org/I4387154775"]},{"raw_affiliation_string":"ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)","institution_ids":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007998626","display_name":"Daniel G\u00e1lvez","orcid":"https://orcid.org/0000-0001-6119-4310"},"institutions":[{"id":"https://openalex.org/I10457146","display_name":"Universidad de Santiago de Chile","ror":"https://ror.org/02ma57s91","country_code":"CL","type":"education","lineage":["https://openalex.org/I10457146"]}],"countries":["CL"],"is_corresponding":false,"raw_author_name":"Daniel Galvez","raw_affiliation_strings":["Departamento de Ingenier\u00eda Industrial, Universidad de Santiago, Santiago, Chile","DII - Departamento de Ingenieria Industrial [Santiago] (Republica 701, Departamento de Ingenieria Industrial, Santiago, Chile - Chile)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Departamento de Ingenier\u00eda Industrial, Universidad de Santiago, Santiago, Chile","institution_ids":["https://openalex.org/I10457146"]},{"raw_affiliation_string":"DII - Departamento de Ingenieria Industrial [Santiago] (Republica 701, Departamento de Ingenieria Industrial, Santiago, Chile - Chile)","institution_ids":["https://openalex.org/I10457146"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110533102","display_name":"Laure Morel","orcid":null},"institutions":[{"id":"https://openalex.org/I4387154775","display_name":"\u00c9quipe de Recherche sur les Processus Innovatifs","ror":"https://ror.org/01hntn815","country_code":null,"type":"facility","lineage":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]},{"id":"https://openalex.org/I90183372","display_name":"Universit\u00e9 de Lorraine","ror":"https://ror.org/04vfs2w97","country_code":"FR","type":"education","lineage":["https://openalex.org/I90183372"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Laure Morel","raw_affiliation_strings":["Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","institution_ids":["https://openalex.org/I90183372","https://openalex.org/I4387154775"]},{"raw_affiliation_string":"ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)","institution_ids":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5012020497","display_name":"Brunelle Marche","orcid":"https://orcid.org/0000-0001-9894-0284"},"institutions":[{"id":"https://openalex.org/I4387154775","display_name":"\u00c9quipe de Recherche sur les Processus Innovatifs","ror":"https://ror.org/01hntn815","country_code":null,"type":"facility","lineage":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]},{"id":"https://openalex.org/I90183372","display_name":"Universit\u00e9 de Lorraine","ror":"https://ror.org/04vfs2w97","country_code":"FR","type":"education","lineage":["https://openalex.org/I90183372"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Brunelle Marche","raw_affiliation_strings":["Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Equipe de Recherche sur les Processus Innovatifs, Universit\u00e9 de Lorraine, Nancy, France","institution_ids":["https://openalex.org/I90183372","https://openalex.org/I4387154775"]},{"raw_affiliation_string":"ERPI - Equipe de Recherche sur les Processus Innovatifs (Universit\u00e9 de Lorraine - ENSGSI, 8, rue Bastien Lepage, BP 90647, 54010, Nancy Cedex - France)","institution_ids":["https://openalex.org/I4387154775","https://openalex.org/I90183372"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.9101,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.79880685,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"30","issue":null,"first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9815000295639038,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9815000295639038,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9771999716758728,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9722999930381775,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6421430110931396},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6312911510467529},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6168005466461182},{"id":"https://openalex.org/keywords/dimension","display_name":"Dimension (graph theory)","score":0.5833649039268494},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5786453485488892},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.576871395111084},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.4614139795303345},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.36550581455230713},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2409166693687439}],"concepts":[{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6421430110931396},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6312911510467529},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6168005466461182},{"id":"https://openalex.org/C33676613","wikidata":"https://www.wikidata.org/wiki/Q13415176","display_name":"Dimension (graph theory)","level":2,"score":0.5833649039268494},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5786453485488892},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.576871395111084},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.4614139795303345},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.36550581455230713},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2409166693687439},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/ice.2019.8792642","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ice.2019.8792642","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)","raw_type":"proceedings-article"},{"id":"pmh:oai:HAL:hal-02321814v1","is_oa":false,"landing_page_url":"https://hal.univ-lorraine.fr/hal-02321814","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL (Le Centre pour la Communication Scientifique Directe)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1294671590","host_organization_name":"Centre National de la Recherche Scientifique","host_organization_lineage":["https://openalex.org/I1294671590"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC), Jun 2019, Valbonne Sophia-Antipolis, France. pp.1-8, &#x27E8;10.1109/ICE.2019.8792642&#x27E9;","raw_type":"Conference papers"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.6399999856948853,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":80,"referenced_works":["https://openalex.org/W73029369","https://openalex.org/W101128721","https://openalex.org/W1574230197","https://openalex.org/W1601592453","https://openalex.org/W1970764840","https://openalex.org/W1980744525","https://openalex.org/W1988369059","https://openalex.org/W1989442661","https://openalex.org/W1990586219","https://openalex.org/W2000300733","https://openalex.org/W2007689823","https://openalex.org/W2007918422","https://openalex.org/W2008797455","https://openalex.org/W2017001324","https://openalex.org/W2028507401","https://openalex.org/W2029969606","https://openalex.org/W2031184883","https://openalex.org/W2032340389","https://openalex.org/W2040458497","https://openalex.org/W2056125001","https://openalex.org/W2056150286","https://openalex.org/W2057117981","https://openalex.org/W2062254907","https://openalex.org/W2062603109","https://openalex.org/W2064679471","https://openalex.org/W2073675359","https://openalex.org/W2082298179","https://openalex.org/W2083867378","https://openalex.org/W2093719190","https://openalex.org/W2102224737","https://openalex.org/W2115304243","https://openalex.org/W2118047341","https://openalex.org/W2120183374","https://openalex.org/W2146422435","https://openalex.org/W2157663925","https://openalex.org/W2161755031","https://openalex.org/W2170566778","https://openalex.org/W2201802571","https://openalex.org/W2226194594","https://openalex.org/W2246991179","https://openalex.org/W2248813170","https://openalex.org/W2364058723","https://openalex.org/W2396429510","https://openalex.org/W2397562490","https://openalex.org/W2466459267","https://openalex.org/W2566648043","https://openalex.org/W2572107294","https://openalex.org/W2586347204","https://openalex.org/W2587777334","https://openalex.org/W2607312819","https://openalex.org/W2611698866","https://openalex.org/W2728355391","https://openalex.org/W2747205609","https://openalex.org/W2748757687","https://openalex.org/W2756618811","https://openalex.org/W2757296799","https://openalex.org/W2765904804","https://openalex.org/W2783376159","https://openalex.org/W2784937586","https://openalex.org/W2789598377","https://openalex.org/W2789769833","https://openalex.org/W2793987941","https://openalex.org/W2884775670","https://openalex.org/W2884919039","https://openalex.org/W2892336263","https://openalex.org/W2895814280","https://openalex.org/W2897137192","https://openalex.org/W2899854643","https://openalex.org/W2901810453","https://openalex.org/W3121374496","https://openalex.org/W3124799864","https://openalex.org/W3125769622","https://openalex.org/W4250057398","https://openalex.org/W4299853504","https://openalex.org/W6604080186","https://openalex.org/W6634193067","https://openalex.org/W6691197724","https://openalex.org/W6707544810","https://openalex.org/W6747129287","https://openalex.org/W6755962833"],"related_works":["https://openalex.org/W2478484903","https://openalex.org/W2075263824","https://openalex.org/W3010845120","https://openalex.org/W2373945955","https://openalex.org/W2362494555","https://openalex.org/W2371281775","https://openalex.org/W4281737987","https://openalex.org/W4386449603","https://openalex.org/W3124412501","https://openalex.org/W2048235121"],"abstract_inverted_index":{"The":[0,44],"economic":[1],"and":[2,37,52,90,107],"industrial":[3],"context":[4],"motivates":[5],"companies":[6],"to":[7,10,75,116],"develop":[8],"strategies":[9],"maintain":[11],"or":[12],"improve":[13],"their":[14],"competitive":[15],"advantage.":[16],"A":[17],"strategy":[18],"increasingly":[19],"used":[20],"is":[21,39,59,74],"collaboration":[22,86,112],"with":[23],"suppliers,":[24],"specifically":[25],"for":[26,42],"the":[27,68,72,77,85,118],"development":[28],"of":[29,67,80,84],"innovation":[30,93],"projects.":[31,94],"However,":[32],"mixing":[33],"different":[34],"organizational":[35],"structures":[36],"cultures":[38],"a":[40,64,81,96],"challenge":[41],"companies.":[43],"literature":[45,97],"presents":[46,63],"several":[47],"key":[48],"factors,":[49],"barriers,":[50],"skills":[51],"practices":[53],"about":[54],"customer/supplier":[55],"collaboration,":[56],"but":[57],"there":[58],"no":[60],"model":[61],"that":[62,114],"multidimensional":[65],"vision":[66],"collaborative":[69],"process.":[70,119],"Therefore,":[71],"aim":[73],"propose":[76],"theoretical":[78],"bases":[79],"descriptive":[82],"framework":[83],"process":[87],"between":[88],"customer":[89],"supplier":[91],"in":[92],"From":[95],"review,":[98],"five":[99],"dimensions":[100],"are":[101],"proposed:":[102],"ecosystem,":[103],"strategy,":[104],"organizational,":[105],"operational":[106],"competencies.":[108],"Each":[109],"dimension":[110],"groups":[111],"factors":[113],"allow":[115],"describe":[117]},"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
