{"id":"https://openalex.org/W3011127722","doi":"https://doi.org/10.1109/ice/itmc39735.2016.9025898","title":"Exploring Values of Mobile Phone Technology in SMEs A case of Tanzania Tourism Sector","display_name":"Exploring Values of Mobile Phone Technology in SMEs A case of Tanzania Tourism Sector","publication_year":2016,"publication_date":"2016-06-01","ids":{"openalex":"https://openalex.org/W3011127722","doi":"https://doi.org/10.1109/ice/itmc39735.2016.9025898","mag":"3011127722"},"language":"en","primary_location":{"id":"doi:10.1109/ice/itmc39735.2016.9025898","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ice/itmc39735.2016.9025898","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2016 International Conference on Engineering, Technology and Innovation/IEEE lnternational Technology Management Conference (ICE/ITMC)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044600539","display_name":"Renatus Michael Mushi","orcid":"https://orcid.org/0000-0001-6996-5458"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Renatus Michael Mushi","raw_affiliation_strings":["DIT, Ireland"],"affiliations":[{"raw_affiliation_string":"DIT, Ireland","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004886847","display_name":"Deirdre Lillis","orcid":"https://orcid.org/0000-0001-7911-4905"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Deirdre Lillis","raw_affiliation_strings":["DIT, Ireland"],"affiliations":[{"raw_affiliation_string":"DIT, Ireland","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5044600539"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.41196199,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"27","issue":null,"first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9865000247955322,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9817000031471252,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tanzania","display_name":"Tanzania","score":0.821397066116333},{"id":"https://openalex.org/keywords/mobile-phone","display_name":"Mobile phone","score":0.7788415551185608},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.7439292073249817},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6561034917831421},{"id":"https://openalex.org/keywords/mobile-technology","display_name":"Mobile technology","score":0.6024819016456604},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5137966275215149},{"id":"https://openalex.org/keywords/phone","display_name":"Phone","score":0.5116546750068665},{"id":"https://openalex.org/keywords/mobile-business-development","display_name":"Mobile business development","score":0.4281248450279236},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.38323524594306946},{"id":"https://openalex.org/keywords/mobile-computing","display_name":"Mobile computing","score":0.3386867046356201},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2998168468475342},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.2411283254623413},{"id":"https://openalex.org/keywords/mobile-web","display_name":"Mobile Web","score":0.23491892218589783},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.09132817387580872},{"id":"https://openalex.org/keywords/environmental-planning","display_name":"Environmental planning","score":0.08162751793861389}],"concepts":[{"id":"https://openalex.org/C2779357621","wikidata":"https://www.wikidata.org/wiki/Q655495","display_name":"Tanzania","level":2,"score":0.821397066116333},{"id":"https://openalex.org/C2777421447","wikidata":"https://www.wikidata.org/wiki/Q17517","display_name":"Mobile phone","level":2,"score":0.7788415551185608},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.7439292073249817},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6561034917831421},{"id":"https://openalex.org/C60952562","wikidata":"https://www.wikidata.org/wiki/Q6887246","display_name":"Mobile technology","level":3,"score":0.6024819016456604},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5137966275215149},{"id":"https://openalex.org/C2778707766","wikidata":"https://www.wikidata.org/wiki/Q202064","display_name":"Phone","level":2,"score":0.5116546750068665},{"id":"https://openalex.org/C97023534","wikidata":"https://www.wikidata.org/wiki/Q6887067","display_name":"Mobile business development","level":5,"score":0.4281248450279236},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.38323524594306946},{"id":"https://openalex.org/C144543869","wikidata":"https://www.wikidata.org/wiki/Q2738570","display_name":"Mobile computing","level":2,"score":0.3386867046356201},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2998168468475342},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.2411283254623413},{"id":"https://openalex.org/C516764902","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile Web","level":4,"score":0.23491892218589783},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.09132817387580872},{"id":"https://openalex.org/C91375879","wikidata":"https://www.wikidata.org/wiki/Q15473274","display_name":"Environmental planning","level":1,"score":0.08162751793861389},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ice/itmc39735.2016.9025898","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ice/itmc39735.2016.9025898","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2016 International Conference on Engineering, Technology and Innovation/IEEE lnternational Technology Management Conference (ICE/ITMC)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.7200000286102295,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W128637083","https://openalex.org/W151849551","https://openalex.org/W1263075847","https://openalex.org/W1589769968","https://openalex.org/W1591110366","https://openalex.org/W1708180599","https://openalex.org/W1807667952","https://openalex.org/W1863853631","https://openalex.org/W1939160577","https://openalex.org/W1991968238","https://openalex.org/W2006222843","https://openalex.org/W2029716829","https://openalex.org/W2038036916","https://openalex.org/W2062738172","https://openalex.org/W2070892024","https://openalex.org/W2071667105","https://openalex.org/W2072637925","https://openalex.org/W2083681462","https://openalex.org/W2087352369","https://openalex.org/W2100236021","https://openalex.org/W2106090893","https://openalex.org/W2113006276","https://openalex.org/W2129660502","https://openalex.org/W2135567333","https://openalex.org/W2142071532","https://openalex.org/W2143309592","https://openalex.org/W2150178667","https://openalex.org/W2153317876","https://openalex.org/W2171573028","https://openalex.org/W2185645293","https://openalex.org/W2263496111","https://openalex.org/W2316915708","https://openalex.org/W2317783989","https://openalex.org/W2498745960","https://openalex.org/W2897155054","https://openalex.org/W2969621123","https://openalex.org/W3018321379","https://openalex.org/W4313037970","https://openalex.org/W6635290707","https://openalex.org/W6635373324","https://openalex.org/W6637192076","https://openalex.org/W6640497946","https://openalex.org/W6679918585","https://openalex.org/W6684910766","https://openalex.org/W6693155611","https://openalex.org/W6699565702","https://openalex.org/W6767264914","https://openalex.org/W6775919015"],"related_works":["https://openalex.org/W2955911281","https://openalex.org/W2170180570","https://openalex.org/W2154498492","https://openalex.org/W197067357","https://openalex.org/W2047117180","https://openalex.org/W2231721668","https://openalex.org/W2498559926","https://openalex.org/W2794009187","https://openalex.org/W2483846221","https://openalex.org/W1536959725"],"abstract_inverted_index":{"SMEs":[0,127,170],"have":[1,15,66,83],"been":[2,17,67,85],"one":[3],"of":[4,8,23,57,100,120,126,133,147],"the":[5,54,98,115,124,138,145,167],"reliable":[6],"sources":[7],"income":[9],"and":[10,75,81],"employment":[11],"worldwide.":[12],"Mobile":[13,27],"technologies":[14],"widely":[16],"used":[18],"in":[19,62,69,103,136,151,168],"performing":[20],"a":[21,33,101],"number":[22],"activities":[24],"for":[25,130],"SMEs.":[26,154],"phone":[28,60,149],"technology":[29,61,102,122,150],"is":[30,90,93,128],"maintained":[31],"by":[32],"single":[34,96],"or":[35],"few":[36],"operators":[37],"which":[38,111,162,171],"leave":[39],"end-users":[40],"with":[41,49,165],"huge":[42],"relief":[43],"as":[44],"they":[45],"no":[46],"longer":[47],"deal":[48],"technical":[50],"issues.":[51],"However,":[52],"despite":[53],"notable":[55],"advantages":[56],"using":[58],"mobile":[59,121,148],"SMEs,":[63],"their":[64],"values":[65,99,119,146],"explained":[68],"generic":[70],"way.":[71],"Specifics":[72],"on":[73,78,123],"direct":[74],"indirect":[76],"benefits":[77],"particular":[79],"aspect":[80],"circumstances":[82],"not":[84],"explored.":[86],"The":[87,155],"main":[88],"challenge":[89],"that,":[91],"it":[92],"difficult":[94],"to":[95,114],"out":[97],"organisations":[104],"because":[105],"there":[106],"are":[107],"other":[108],"separate":[109],"factors":[110],"also":[112],"contribute":[113],"overall":[116],"performance.Identifying":[117],"specific":[118],"performance":[125,135],"vital":[129],"improving":[131],"utility":[132],"such":[134],"accomplishing":[137],"strategic":[139],"objectives.":[140],"This":[141],"study":[142],"will":[143,157],"explore":[144],"Tanzania":[152,169],"tourism":[153],"approach":[156],"use":[158],"Value":[159],"Focused":[160],"Thinking":[161],"uses":[163],"interviews":[164],"employee":[166],"performs":[172],"tourism-related":[173],"activities.":[174]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}