{"id":"https://openalex.org/W4398199965","doi":"https://doi.org/10.1109/iccr61006.2024.10532845","title":"Smart Banking Services and Their Impact on the Customers' Intentions to Use Mobile Banking in Commercial Banks: Evidence from UAE","display_name":"Smart Banking Services and Their Impact on the Customers' Intentions to Use Mobile Banking in Commercial Banks: Evidence from UAE","publication_year":2024,"publication_date":"2024-02-26","ids":{"openalex":"https://openalex.org/W4398199965","doi":"https://doi.org/10.1109/iccr61006.2024.10532845"},"language":"en","primary_location":{"id":"doi:10.1109/iccr61006.2024.10532845","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iccr61006.2024.10532845","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 2nd International Conference on Cyber Resilience (ICCR)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5098752468","display_name":"Hayat Fayez Mahmoud Banat","orcid":null},"institutions":[{"id":"https://openalex.org/I92449659","display_name":"Isra University","ror":"https://ror.org/04d4bt482","country_code":"JO","type":"education","lineage":["https://openalex.org/I92449659"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Hayat Fayez Mahmoud Banat","raw_affiliation_strings":["Isra University,Smart Business Dept,Amman,Jordan","Smart Business Dept, Isra University, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Isra University,Smart Business Dept,Amman,Jordan","institution_ids":["https://openalex.org/I92449659"]},{"raw_affiliation_string":"Smart Business Dept, Isra University, Amman, Jordan","institution_ids":["https://openalex.org/I92449659"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046763767","display_name":"Firas Jamil Alotoum","orcid":"https://orcid.org/0000-0001-7772-2376"},"institutions":[{"id":"https://openalex.org/I92449659","display_name":"Isra University","ror":"https://ror.org/04d4bt482","country_code":"JO","type":"education","lineage":["https://openalex.org/I92449659"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Firas Jamil Alotoum","raw_affiliation_strings":["Isra University,Smart Business Dept,Amman,Jordan","Smart Business Dept, Isra University, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Isra University,Smart Business Dept,Amman,Jordan","institution_ids":["https://openalex.org/I92449659"]},{"raw_affiliation_string":"Smart Business Dept, Isra University, Amman, Jordan","institution_ids":["https://openalex.org/I92449659"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084706202","display_name":"Tareq N. Hashem","orcid":"https://orcid.org/0000-0001-9564-931X"},"institutions":[{"id":"https://openalex.org/I146367977","display_name":"Applied Science Private University","ror":"https://ror.org/01ah6nb52","country_code":"JO","type":"education","lineage":["https://openalex.org/I146367977"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Tareq Nael Hashem","raw_affiliation_strings":["Applied Science Private University,Marketing Dep,Amman,Jordan","Marketing Dep, Applied Science Private University, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Applied Science Private University,Marketing Dep,Amman,Jordan","institution_ids":["https://openalex.org/I146367977"]},{"raw_affiliation_string":"Marketing Dep, Applied Science Private University, Amman, Jordan","institution_ids":["https://openalex.org/I146367977"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11365","display_name":"Islamic Finance and Banking Studies","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9740999937057495,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-banking","display_name":"Mobile banking","score":0.8436933755874634},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7613921165466309},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5952871441841125},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.5293757915496826},{"id":"https://openalex.org/keywords/sms-banking","display_name":"SMS banking","score":0.5162058472633362},{"id":"https://openalex.org/keywords/data-collection","display_name":"Data collection","score":0.48778682947158813},{"id":"https://openalex.org/keywords/retail-banking","display_name":"Retail banking","score":0.4696456789970398},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.43214601278305054},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.4212823212146759},{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.41590651869773865},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.28257495164871216},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.19134345650672913},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.12471193075180054}],"concepts":[{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.8436933755874634},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7613921165466309},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5952871441841125},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5293757915496826},{"id":"https://openalex.org/C37703655","wikidata":"https://www.wikidata.org/wiki/Q4048808","display_name":"SMS banking","level":3,"score":0.5162058472633362},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.48778682947158813},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.4696456789970398},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.43214601278305054},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.4212823212146759},{"id":"https://openalex.org/C81860439","wikidata":"https://www.wikidata.org/wiki/Q251212","display_name":"Internet of Things","level":2,"score":0.41590651869773865},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.28257495164871216},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19134345650672913},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.12471193075180054},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/iccr61006.2024.10532845","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iccr61006.2024.10532845","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 2nd International Conference on Cyber Resilience (ICCR)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1742813727","https://openalex.org/W2017200537","https://openalex.org/W2114060717","https://openalex.org/W2547822876","https://openalex.org/W2948646149","https://openalex.org/W2949297965","https://openalex.org/W2983620268","https://openalex.org/W3003471992","https://openalex.org/W3179892190","https://openalex.org/W4231275589","https://openalex.org/W4236558111","https://openalex.org/W4247474119","https://openalex.org/W4250883926","https://openalex.org/W4319780026","https://openalex.org/W6798835032"],"related_works":["https://openalex.org/W2947991810","https://openalex.org/W3204637160","https://openalex.org/W4247867383","https://openalex.org/W3193445507","https://openalex.org/W2253690064","https://openalex.org/W1123780558","https://openalex.org/W2883463119","https://openalex.org/W2784476391","https://openalex.org/W2181518171","https://openalex.org/W2290905990"],"abstract_inverted_index":{"This":[0],"study":[1,119],"aimed":[2],"to":[3,23,37,77,96,123,154],"determine":[4],"the":[5,62,91,109,112,118,141,147],"influence":[6],"of":[7,12,45,48,64,111,149],"smart":[8,130],"banking":[9,26,59,80,131],"services":[10,132],"(Internet":[11],"things,":[13],"data":[14,16,66,68],"collection,":[15,67],"analysis,":[17,69],"and":[18,70,100,103,136],"security)":[19],"on":[20],"customers'":[21,75,152],"intentions":[22,76,99,153],"utilize":[24],"mobile":[25,79],"in":[27,51,81,114,133,140,158],"UAE":[28,82,142],"commercial":[29,49,83,159],"banks.":[30,84,107,160],"A":[31],"descriptive":[32],"analytical":[33],"approach":[34],"was":[35,57],"used":[36],"reach":[38],"several":[39],"conclusions":[40],"from":[41],"a":[42],"convenience":[43],"sample":[44],"384":[46],"customers":[47,88,139],"banks":[50],"UAE.":[52],"The":[53],"most":[54],"important":[55],"finding":[56],"that":[58],"services,":[60],"including":[61],"Internet":[63,148],"Things,":[65,150],"security,":[71],"statistically":[72],"significantly":[73],"impact":[74],"use":[78,155],"That":[85],"means":[86],"all":[87,90,134],"have":[89],"accurate":[92],"information":[93,145],"they":[94],"need":[95],"form":[97],"positive":[98],"build":[101],"confidence":[102],"satisfaction":[104],"with":[105,143],"these":[106],"Given":[108],"importance":[110],"topic":[113],"our":[115],"current":[116],"era,":[117],"suggested":[120],"applying":[121],"it":[122],"other":[124],"sectors.":[125],"It":[126],"also":[127],"recommended":[128],"developing":[129],"aspects":[135],"providing":[137],"bank":[138],"more":[144],"about":[146],"improving":[151],"Mobile":[156],"Banking":[157]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
