{"id":"https://openalex.org/W4404030416","doi":"https://doi.org/10.1109/icccnt61001.2024.10726224","title":"Role of Drivers of Employee Service Innovative Behavior in the Hospitality and Tourism Sector Using Fuzzy AHP Approach","display_name":"Role of Drivers of Employee Service Innovative Behavior in the Hospitality and Tourism Sector Using Fuzzy AHP Approach","publication_year":2024,"publication_date":"2024-06-24","ids":{"openalex":"https://openalex.org/W4404030416","doi":"https://doi.org/10.1109/icccnt61001.2024.10726224"},"language":"en","primary_location":{"id":"doi:10.1109/icccnt61001.2024.10726224","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/icccnt61001.2024.10726224","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 15th International Conference on Computing Communication and Networking Technologies (ICCCNT)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5114515748","display_name":"Smita Bahuguna","orcid":null},"institutions":[{"id":"https://openalex.org/I60054993","display_name":"Graphic Era University","ror":"https://ror.org/03wqgqd89","country_code":"IN","type":"education","lineage":["https://openalex.org/I60054993"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Smita Bahuguna","raw_affiliation_strings":["Graphic Era Deemed to be University,Department of Management,Dehradun,Uttarakhand"],"affiliations":[{"raw_affiliation_string":"Graphic Era Deemed to be University,Department of Management,Dehradun,Uttarakhand","institution_ids":["https://openalex.org/I60054993"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5094067259","display_name":"Khyati Kapil","orcid":null},"institutions":[{"id":"https://openalex.org/I60054993","display_name":"Graphic Era University","ror":"https://ror.org/03wqgqd89","country_code":"IN","type":"education","lineage":["https://openalex.org/I60054993"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Khyati Kapil","raw_affiliation_strings":["Graphic Era Deemed to be University,Department of Management,Dehradun,Uttarakhand"],"affiliations":[{"raw_affiliation_string":"Graphic Era Deemed to be University,Department of Management,Dehradun,Uttarakhand","institution_ids":["https://openalex.org/I60054993"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060301295","display_name":"Shwetank Avikal","orcid":"https://orcid.org/0000-0001-9210-850X"},"institutions":[{"id":"https://openalex.org/I60054993","display_name":"Graphic Era University","ror":"https://ror.org/03wqgqd89","country_code":"IN","type":"education","lineage":["https://openalex.org/I60054993"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Shwetank Avikal","raw_affiliation_strings":["Graphic Era Deemed to be University,Department of Management,Dehradun,Uttarakhand"],"affiliations":[{"raw_affiliation_string":"Graphic Era Deemed to be University,Department of Management,Dehradun,Uttarakhand","institution_ids":["https://openalex.org/I60054993"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5114515748"],"corresponding_institution_ids":["https://openalex.org/I60054993"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.16934859,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9506000280380249,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9506000280380249,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/hospitality","display_name":"Hospitality","score":0.8360575437545776},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.73694908618927},{"id":"https://openalex.org/keywords/analytic-hierarchy-process","display_name":"Analytic hierarchy process","score":0.5865674614906311},{"id":"https://openalex.org/keywords/tertiary-sector-of-the-economy","display_name":"Tertiary sector of the economy","score":0.5691336989402771},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5601426959037781},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5349169373512268},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.5265054106712341},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4831671118736267},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"Hospitality industry","score":0.47445711493492126},{"id":"https://openalex.org/keywords/hospitality-management-studies","display_name":"Hospitality management studies","score":0.4602915048599243},{"id":"https://openalex.org/keywords/fuzzy-set","display_name":"Fuzzy set","score":0.45403218269348145},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.43785542249679565},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.40887248516082764},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.2933080196380615},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.22239521145820618},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.16104766726493835},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.07354474067687988}],"concepts":[{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.8360575437545776},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.73694908618927},{"id":"https://openalex.org/C87345402","wikidata":"https://www.wikidata.org/wiki/Q485202","display_name":"Analytic hierarchy process","level":2,"score":0.5865674614906311},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.5691336989402771},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5601426959037781},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5349169373512268},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.5265054106712341},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4831671118736267},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.47445711493492126},{"id":"https://openalex.org/C189705334","wikidata":"https://www.wikidata.org/wiki/Q15816013","display_name":"Hospitality management studies","level":3,"score":0.4602915048599243},{"id":"https://openalex.org/C42011625","wikidata":"https://www.wikidata.org/wiki/Q1055058","display_name":"Fuzzy set","level":3,"score":0.45403218269348145},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43785542249679565},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40887248516082764},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.2933080196380615},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.22239521145820618},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.16104766726493835},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.07354474067687988},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icccnt61001.2024.10726224","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/icccnt61001.2024.10726224","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 15th International Conference on Computing Communication and Networking Technologies (ICCCNT)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.7599999904632568}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":37,"referenced_works":["https://openalex.org/W1514184696","https://openalex.org/W1831850008","https://openalex.org/W1975774306","https://openalex.org/W1983218613","https://openalex.org/W2002131621","https://openalex.org/W2006746752","https://openalex.org/W2017532745","https://openalex.org/W2024551860","https://openalex.org/W2056749799","https://openalex.org/W2118450840","https://openalex.org/W2140434790","https://openalex.org/W2159589190","https://openalex.org/W2339952875","https://openalex.org/W2478974256","https://openalex.org/W2596030491","https://openalex.org/W2740686283","https://openalex.org/W2783791268","https://openalex.org/W2887395333","https://openalex.org/W2911069493","https://openalex.org/W2953851937","https://openalex.org/W2965295783","https://openalex.org/W3007090980","https://openalex.org/W3036818481","https://openalex.org/W3115518812","https://openalex.org/W3137976201","https://openalex.org/W3162432090","https://openalex.org/W3190180648","https://openalex.org/W4214647650","https://openalex.org/W4220697479","https://openalex.org/W4228998901","https://openalex.org/W4232874050","https://openalex.org/W4390777098","https://openalex.org/W4392728800","https://openalex.org/W6758280338","https://openalex.org/W6799533731","https://openalex.org/W6860698565","https://openalex.org/W7043301269"],"related_works":["https://openalex.org/W3167248615","https://openalex.org/W40154911","https://openalex.org/W2057290649","https://openalex.org/W250174581","https://openalex.org/W2373766366","https://openalex.org/W3171522609","https://openalex.org/W1983398261","https://openalex.org/W2095919374","https://openalex.org/W3195436559","https://openalex.org/W4400253744"],"abstract_inverted_index":{"Employee":[0],"Service":[1],"Innovative":[2],"Behaviour":[3],"(ESIB)":[4],"is":[5,47,116,128],"a":[6],"significant":[7],"contributor":[8],"to":[9,65,86],"the":[10,18,52,80,88,100,109,114,121,126],"economic":[11],"growth":[12],"of":[13,44],"many":[14],"developing":[15,97],"countries":[16],"in":[17,30,96,99],"hotel":[19],"and":[20,32,56,68,74,102,119],"tourism":[21],"industry.":[22],"Numerous":[23],"antecedents":[24,46,58],"influencing":[25,113],"ESIB":[26,55,115,127],"have":[27],"been":[28,60],"examined":[29],"hospitality":[31,101],"tourism-related":[33],"research;":[34],"nevertheless,":[35],"there":[36],"are":[37],"still":[38],"numerous":[39],"domains":[40],"where":[41],"our":[42],"knowledge":[43],"these":[45],"lacking.":[48],"The":[49,76,105],"evidence":[50],"supporting":[51],"relationships":[53],"between":[54],"its":[57],"has":[59],"inconsistent":[61,69],"among":[62,94],"studies,":[63],"leading":[64],"data":[66],"inaccuracies":[67],"findings":[70,106],"for":[71],"both":[72],"academics":[73],"practitioners.":[75],"present":[77],"study":[78],"used":[79],"Fuzzy":[81],"Analytic":[82],"Hierarchy":[83],"Process":[84],"(AHP)":[85],"determine":[87],"drivers":[89],"that":[90,108,120],"foster":[91],"innovative":[92],"behavior":[93],"employees":[95],"nations":[98],"tourist":[103],"sectors.":[104],"demonstrated":[107],"most":[110],"important":[111],"sub-factor":[112],"Work":[117,130],"Motivation":[118],"primary":[122],"crucial":[123],"factor":[124],"affecting":[125],"Individual":[129],"Attitude.":[131]},"counts_by_year":[],"updated_date":"2025-12-27T23:08:20.325037","created_date":"2025-10-10T00:00:00"}