{"id":"https://openalex.org/W4390044762","doi":"https://doi.org/10.1109/icast57874.2023.10359269","title":"Identifying Crucial Factors for E-students\u2019 Satisfaction in Vietnamese Emengency Remote Learning Using Machine Learning Methods","display_name":"Identifying Crucial Factors for E-students\u2019 Satisfaction in Vietnamese Emengency Remote Learning Using Machine Learning Methods","publication_year":2023,"publication_date":"2023-11-09","ids":{"openalex":"https://openalex.org/W4390044762","doi":"https://doi.org/10.1109/icast57874.2023.10359269"},"language":"en","primary_location":{"id":"doi:10.1109/icast57874.2023.10359269","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icast57874.2023.10359269","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 12th International Conference on Awareness Science and Technology (iCAST)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028682059","display_name":"Thao-Trang Huynh-Cam","orcid":"https://orcid.org/0009-0003-4852-2828"},"institutions":[{"id":"https://openalex.org/I4210160086","display_name":"Dong Thap University","ror":"https://ror.org/05h7nhz20","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210160086"]}],"countries":["VN"],"is_corresponding":true,"raw_author_name":"Thao-Trang Huynh-Cam","raw_affiliation_strings":["Chaoyang University of Technology,Dept. of Information Management,Taichung,Taiwan R.O.C","Dept. of Information Management, Chaoyang University of Technology, Taichung, Taiwan R.O.C","Foreign Lamguages and Informatics Center, Dong Thap University, Cao Lanh City, Vietnam"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chaoyang University of Technology,Dept. of Information Management,Taichung,Taiwan R.O.C","institution_ids":[]},{"raw_affiliation_string":"Dept. of Information Management, Chaoyang University of Technology, Taichung, Taiwan R.O.C","institution_ids":[]},{"raw_affiliation_string":"Foreign Lamguages and Informatics Center, Dong Thap University, Cao Lanh City, Vietnam","institution_ids":["https://openalex.org/I4210160086"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036428808","display_name":"Long\u2010Sheng Chen","orcid":"https://orcid.org/0000-0002-2967-9956"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Long-Sheng Chen","raw_affiliation_strings":["Chaoyang University of Technology,Dept. of Information Management,Taichung,Taiwan R.O.C","Dept. of Information Management, Chaoyang University of Technology, Taichung, Taiwan R.O.C"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chaoyang University of Technology,Dept. of Information Management,Taichung,Taiwan R.O.C","institution_ids":[]},{"raw_affiliation_string":"Dept. of Information Management, Chaoyang University of Technology, Taichung, Taiwan R.O.C","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101282609","display_name":"Thong Van Ho","orcid":null},"institutions":[{"id":"https://openalex.org/I4210160086","display_name":"Dong Thap University","ror":"https://ror.org/05h7nhz20","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210160086"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Thong Van Ho","raw_affiliation_strings":["University Principal Dong Thap University,Cao Lanh City,Vietnam","University Principal Dong Thap University, Cao Lanh City, Vietnam"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University Principal Dong Thap University,Cao Lanh City,Vietnam","institution_ids":["https://openalex.org/I4210160086"]},{"raw_affiliation_string":"University Principal Dong Thap University, Cao Lanh City, Vietnam","institution_ids":["https://openalex.org/I4210160086"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102595508","display_name":"De Van Nguyen","orcid":null},"institutions":[{"id":"https://openalex.org/I4210160086","display_name":"Dong Thap University","ror":"https://ror.org/05h7nhz20","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210160086"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"De Van Nguyen","raw_affiliation_strings":["Dong Thap University,Scientific and Training Council,Cao Lanh City,Vietnam","Scientific and Training Council, Dong Thap University, Cao Lanh City, Vietnam"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dong Thap University,Scientific and Training Council,Cao Lanh City,Vietnam","institution_ids":["https://openalex.org/I4210160086"]},{"raw_affiliation_string":"Scientific and Training Council, Dong Thap University, Cao Lanh City, Vietnam","institution_ids":["https://openalex.org/I4210160086"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084502043","display_name":"Tzu-Chuen Lu","orcid":"https://orcid.org/0000-0001-7305-4622"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tzu-Chuen Lu","raw_affiliation_strings":["Chaoyang University of Technology,Dept. of Information Management,Taichung,Taiwan R.O.C","Dept. of Information Management, Chaoyang University of Technology, Taichung, Taiwan R.O.C"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chaoyang University of Technology,Dept. of Information Management,Taichung,Taiwan R.O.C","institution_ids":[]},{"raw_affiliation_string":"Dept. of Information Management, Chaoyang University of Technology, Taichung, Taiwan R.O.C","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5028682059"],"corresponding_institution_ids":["https://openalex.org/I4210160086"],"apc_list":null,"apc_paid":null,"fwci":1.3172,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.86596177,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"16","last_page":"21"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9865999817848206,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9865999817848206,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14182","display_name":"Technology-Enhanced Education Studies","score":0.9711999893188477,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14240","display_name":"E-Learning and COVID-19","score":0.9265000224113464,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/vietnamese","display_name":"Vietnamese","score":0.7173341512680054},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6173208951950073},{"id":"https://openalex.org/keywords/ranking","display_name":"Ranking (information retrieval)","score":0.6131652593612671},{"id":"https://openalex.org/keywords/likert-scale","display_name":"Likert scale","score":0.5601252913475037},{"id":"https://openalex.org/keywords/mekong-delta","display_name":"Mekong delta","score":0.5468307733535767},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.500922679901123},{"id":"https://openalex.org/keywords/e-learning","display_name":"E learning","score":0.46704477071762085},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.4457220137119293},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.36059504747390747},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.33826005458831787},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32089486718177795},{"id":"https://openalex.org/keywords/educational-technology","display_name":"Educational technology","score":0.27841636538505554},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2615441679954529},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.16219297051429749},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.10014781355857849}],"concepts":[{"id":"https://openalex.org/C103621254","wikidata":"https://www.wikidata.org/wiki/Q9199","display_name":"Vietnamese","level":2,"score":0.7173341512680054},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6173208951950073},{"id":"https://openalex.org/C189430467","wikidata":"https://www.wikidata.org/wiki/Q7293293","display_name":"Ranking (information retrieval)","level":2,"score":0.6131652593612671},{"id":"https://openalex.org/C105776082","wikidata":"https://www.wikidata.org/wiki/Q617473","display_name":"Likert scale","level":2,"score":0.5601252913475037},{"id":"https://openalex.org/C3019367149","wikidata":"https://www.wikidata.org/wiki/Q1052867","display_name":"Mekong delta","level":2,"score":0.5468307733535767},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.500922679901123},{"id":"https://openalex.org/C2984567223","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"E learning","level":3,"score":0.46704477071762085},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.4457220137119293},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.36059504747390747},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.33826005458831787},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32089486718177795},{"id":"https://openalex.org/C16443162","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"Educational technology","level":2,"score":0.27841636538505554},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2615441679954529},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.16219297051429749},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.10014781355857849},{"id":"https://openalex.org/C39432304","wikidata":"https://www.wikidata.org/wiki/Q188847","display_name":"Environmental science","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C524765639","wikidata":"https://www.wikidata.org/wiki/Q1501619","display_name":"Water resource management","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icast57874.2023.10359269","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icast57874.2023.10359269","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 12th International Conference on Awareness Science and Technology (iCAST)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320309618","display_name":"Ministry of Science and Technology","ror":"https://ror.org/02b207r52"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W2003022288","https://openalex.org/W2017624521","https://openalex.org/W2912223217","https://openalex.org/W2914728668","https://openalex.org/W2940394683","https://openalex.org/W2970911339","https://openalex.org/W3083830235","https://openalex.org/W3090741237","https://openalex.org/W3094528960","https://openalex.org/W3110085837","https://openalex.org/W3111406997","https://openalex.org/W3134973945","https://openalex.org/W3139114426","https://openalex.org/W3144626303","https://openalex.org/W3173680321","https://openalex.org/W3186383247","https://openalex.org/W3209617373","https://openalex.org/W3217091513","https://openalex.org/W4206681182","https://openalex.org/W4241135027","https://openalex.org/W4243002586","https://openalex.org/W4283315935","https://openalex.org/W4311783145","https://openalex.org/W4360592027","https://openalex.org/W4362579030","https://openalex.org/W4377240060","https://openalex.org/W4378610355","https://openalex.org/W4384666139","https://openalex.org/W6784550375"],"related_works":["https://openalex.org/W2901286616","https://openalex.org/W2291461084","https://openalex.org/W2050882094","https://openalex.org/W3113733647","https://openalex.org/W4206924063","https://openalex.org/W3042674643","https://openalex.org/W1844055093","https://openalex.org/W61780229","https://openalex.org/W2077055222","https://openalex.org/W3132387701"],"abstract_inverted_index":{"E-students\u2019":[0,16],"satisfaction":[1,17,36,59,87],"significantly":[2],"affects":[3],"the":[4,156,160,164,204],"success":[5],"of":[6,14,97,149,155,163,197],"e-learning":[7,202,215],"adoption":[8],"and":[9,24,41,107,132,137,185,188,193,214,232],"leads":[10],"to":[11,81,124,140,183,228],"quality":[12],"improvement":[13],"e-courses.":[15,28],"also":[18],"highly":[19],"impacts":[20],"student":[21],"learning":[22,25,63,75],"performance":[23],"activities":[26],"in":[27,38,42,46,48,60,65,67,70,88,90,94,100,203,218,226],"However,":[29],"many":[30],"previous":[31],"studies":[32],"focused":[33],"on":[34],"e-student":[35,234],"factors":[37,56,84,179],"developed":[39],"countries":[40],"some":[43],"big":[44],"cities":[45],"Vietnam":[47,101],"normal":[49],"educational":[50,206],"contexts.":[51],"Limited":[52],"research":[53,142],"emphasized":[54],"top-ranking":[55],"for":[57],"e-students\u2019":[58,86],"emergency":[61],"remote":[62],"(ERL)":[64],"universities":[66],"rural":[68,95],"regions":[69],"Mekong":[71,98],"Delta":[72,99],"using":[73,103],"machine":[74],"methods.":[76],"Thus,":[77],"this":[78,198],"study":[79,114,199],"aimed":[80],"identify":[82],"crucial":[83,178],"affecting":[85],"ERL":[89],"a":[91,116,219],"public":[92],"university":[93,158],"areas":[96],"by":[102],"Random":[104],"Forests":[105],"(RF)":[106],"Support":[108],"Vector":[109],"Machine":[110],"(SVM)":[111],"algorithms.":[112],"This":[113],"used":[115],"5-point":[117],"Likert":[118],"e-survey":[119],"including":[120],"28":[121],"items":[122],"allocated":[123],"four":[125],"scales:":[126],"1)":[127],"Course":[128],"designs,":[129],"(2)":[130],"Infrastructure":[131],"technology,":[133,186],"(3)":[134],"Teacher-student":[135],"interaction;":[136],"(4)":[138],"Lecturers":[139],"collect":[141],"data.":[143],"The":[144,168,177,195,208],"employed":[145],"data":[146],"included":[147],"responses":[148],"916":[150],"e-students":[151,231],"from":[152],"multi":[153],"departments":[154],"target":[157],"during":[159],"second":[161],"semester":[162],"2021/2022":[165],"academic":[166],"year.":[167],"results":[169],"displayed":[170],"that":[171,222],"RF":[172],"(94.47%)":[173],"outperformed":[174],"SVM":[175],"(91.15%).":[176],"were":[180],"mainly":[181],"related":[182],"infrastructure":[184],"materials,":[187],"teacher-student":[189],"interaction,":[190],"especially":[191],"feedback":[192],"evaluation.":[194],"outcomes":[196],"provide":[200],"sustainable":[201],"post-pandemic":[205],"context.":[207],"proposed":[209],"prediction":[210],"models":[211],"inform":[212],"policy-makers":[213],"program":[216],"designers":[217],"long-term":[220],"strategy":[221],"meets":[223],"e-leaners\u2019":[224],"needs":[225],"order":[227],"attract":[229],"more":[230],"maintain":[233],"retention.":[235]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2024,"cited_by_count":3}],"updated_date":"2026-05-25T08:39:21.599409","created_date":"2025-10-10T00:00:00"}