{"id":"https://openalex.org/W2742631515","doi":"https://doi.org/10.1109/hsi.2017.8005002","title":"Interacting with a conversational agent system for educational purposes in online courses","display_name":"Interacting with a conversational agent system for educational purposes in online courses","publication_year":2017,"publication_date":"2017-07-01","ids":{"openalex":"https://openalex.org/W2742631515","doi":"https://doi.org/10.1109/hsi.2017.8005002","mag":"2742631515"},"language":"en","primary_location":{"id":"doi:10.1109/hsi.2017.8005002","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hsi.2017.8005002","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2017 10th International Conference on Human System Interactions (HSI)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007552962","display_name":"Donggil Song","orcid":"https://orcid.org/0000-0002-0306-6721"},"institutions":[{"id":"https://openalex.org/I191429286","display_name":"Sam Houston State University","ror":"https://ror.org/00yh3cz06","country_code":"US","type":"education","lineage":["https://openalex.org/I191429286"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Donggil Song","raw_affiliation_strings":["Department of Computer Science, Sam Houston State University, Huntsville, TX, USA"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Sam Houston State University, Huntsville, TX, USA","institution_ids":["https://openalex.org/I191429286"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103166367","display_name":"Eun Young Oh","orcid":"https://orcid.org/0000-0002-4773-3098"},"institutions":[{"id":"https://openalex.org/I158743462","display_name":"Seoul National University of Education","ror":"https://ror.org/01xts9v65","country_code":"KR","type":"education","lineage":["https://openalex.org/I158743462"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Eun Young Oh","raw_affiliation_strings":["Department of Education, Seoul National University, Seoul, korean"],"affiliations":[{"raw_affiliation_string":"Department of Education, Seoul National University, Seoul, korean","institution_ids":["https://openalex.org/I158743462"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030713484","display_name":"Marilyn Rice","orcid":null},"institutions":[{"id":"https://openalex.org/I191429286","display_name":"Sam Houston State University","ror":"https://ror.org/00yh3cz06","country_code":"US","type":"education","lineage":["https://openalex.org/I191429286"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Marilyn Rice","raw_affiliation_strings":["Curriculum and Instruction, Sam Houston State University, Huntsville, TX, USA"],"affiliations":[{"raw_affiliation_string":"Curriculum and Instruction, Sam Houston State University, Huntsville, TX, USA","institution_ids":["https://openalex.org/I191429286"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5007552962"],"corresponding_institution_ids":["https://openalex.org/I191429286"],"apc_list":null,"apc_paid":null,"fwci":6.6519,"has_fulltext":false,"cited_by_count":95,"citation_normalized_percentile":{"value":0.9728173,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"78","last_page":"82"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.8035827875137329},{"id":"https://openalex.org/keywords/attrition","display_name":"Attrition","score":0.6865638494491577},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6842881441116333},{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.6475967168807983},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5836881995201111},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5130016207695007},{"id":"https://openalex.org/keywords/distance-education","display_name":"Distance education","score":0.4988999366760254},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.43041035532951355},{"id":"https://openalex.org/keywords/online-learning","display_name":"Online learning","score":0.41976943612098694},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.35569098591804504},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.26954352855682373},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.24726837873458862},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2306196093559265},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.09208250045776367}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8035827875137329},{"id":"https://openalex.org/C2780553607","wikidata":"https://www.wikidata.org/wiki/Q684868","display_name":"Attrition","level":2,"score":0.6865638494491577},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6842881441116333},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.6475967168807983},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5836881995201111},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5130016207695007},{"id":"https://openalex.org/C503872463","wikidata":"https://www.wikidata.org/wiki/Q159595","display_name":"Distance education","level":2,"score":0.4988999366760254},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.43041035532951355},{"id":"https://openalex.org/C2986087404","wikidata":"https://www.wikidata.org/wiki/Q15946010","display_name":"Online learning","level":2,"score":0.41976943612098694},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.35569098591804504},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.26954352855682373},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.24726837873458862},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2306196093559265},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.09208250045776367},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C199343813","wikidata":"https://www.wikidata.org/wiki/Q12128","display_name":"Dentistry","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/hsi.2017.8005002","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hsi.2017.8005002","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2017 10th International Conference on Human System Interactions (HSI)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8799999952316284,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W182756059","https://openalex.org/W1539979365","https://openalex.org/W1554414741","https://openalex.org/W1841352775","https://openalex.org/W1947132789","https://openalex.org/W1964054055","https://openalex.org/W1969641600","https://openalex.org/W1974253135","https://openalex.org/W1982247528","https://openalex.org/W2012149585","https://openalex.org/W2026276881","https://openalex.org/W2035312611","https://openalex.org/W2057187118","https://openalex.org/W2069227632","https://openalex.org/W2082806330","https://openalex.org/W2102882994","https://openalex.org/W2107863293","https://openalex.org/W2108835136","https://openalex.org/W2112731360","https://openalex.org/W2119158693","https://openalex.org/W2127941671","https://openalex.org/W2143495784","https://openalex.org/W2170486810","https://openalex.org/W2184584260","https://openalex.org/W2274811413","https://openalex.org/W2293341505","https://openalex.org/W3015321967","https://openalex.org/W6607446415","https://openalex.org/W6632202735","https://openalex.org/W6677131313","https://openalex.org/W6679155801","https://openalex.org/W6686533277"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4312591757","https://openalex.org/W2736131028","https://openalex.org/W4256710130","https://openalex.org/W4400390793","https://openalex.org/W4225097438","https://openalex.org/W4392547282","https://openalex.org/W2284847025"],"abstract_inverted_index":{"Since":[0],"distance":[1,81],"education":[2,82],"creates":[3],"new":[4],"opportunities":[5],"for":[6,56,91],"learners,":[7],"the":[8,21,28,80,117,127,133,159,162],"enrollment":[9],"in":[10,17,32,46,49,79,99,121,139,142],"online":[11,50,101,122,140,170],"courses":[12,141],"has":[13,76],"been":[14,89],"sharply":[15],"increasing":[16],"higher":[18,22,143],"education.":[19,144],"However,":[20],"attrition":[23],"rate":[24],"is":[25,54,166],"one":[26],"of":[27,68,129,148],"more":[29],"significant":[30,44],"concerns":[31],"this":[33,149],"field.":[34,83],"Educational":[35],"researchers":[36],"have":[37,88],"found":[38],"that":[39,152],"meaningful":[40,119],"interactions":[41,157],"play":[42],"a":[43,111],"role":[45],"learner":[47,160],"persistence":[48],"courses.":[51,171],"Still,":[52],"it":[53],"challenging":[55],"an":[57],"individual":[58],"instructor":[59],"to":[60,115,168],"promote":[61,116],"learners'":[62,70],"positive":[63],"interaction":[64,71,120,131],"experiences.":[65],"The":[66,145],"expectation":[67],"improved":[69],"with":[72,132],"conversational":[73,85,112,134,163],"agent":[74,86,113,135,164],"systems":[75,87,96],"received":[77],"attention":[78],"Few":[84],"developed":[90],"educational":[92],"purposes,":[93],"and":[94,109,124,155,161,173],"few":[95],"are":[97,176],"used":[98],"real":[100],"learning":[102],"settings.":[103],"This":[104],"study":[105,150],"aims":[106],"at":[107],"designing":[108],"developing":[110],"system":[114,165],"learner's":[118],"courses,":[123],"also":[125],"exploring":[126],"feasibility":[128],"human":[130],"system,":[136],"or":[137],"chatbot,":[138],"primary":[146],"findings":[147],"show":[151],"instant,":[153],"content-related,":[154],"quality":[156],"between":[158],"applicable":[167],"graduate-level":[169],"Implications":[172],"future":[174],"research":[175],"discussed.":[177]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":15},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":19},{"year":2019,"cited_by_count":10},{"year":2018,"cited_by_count":3}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}
