{"id":"https://openalex.org/W4312376788","doi":"https://doi.org/10.1109/hri53351.2022.9889656","title":"Can an Empathetic Teleoperated Robot Be a Working Mate that Supports Operator's Mentality?","display_name":"Can an Empathetic Teleoperated Robot Be a Working Mate that Supports Operator's Mentality?","publication_year":2022,"publication_date":"2022-03-07","ids":{"openalex":"https://openalex.org/W4312376788","doi":"https://doi.org/10.1109/hri53351.2022.9889656"},"language":"en","primary_location":{"id":"doi:10.1109/hri53351.2022.9889656","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hri53351.2022.9889656","pdf_url":null,"source":{"id":"https://openalex.org/S4363607950","display_name":"2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079048286","display_name":"Tomomi Takahashi","orcid":null},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Tomomi Takahashi","raw_affiliation_strings":["Kyoto Institute of Technology,Kyoto,Japan","Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology,Kyoto,Japan","institution_ids":["https://openalex.org/I27429435"]},{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034943497","display_name":"Sichao Song","orcid":"https://orcid.org/0000-0002-8408-4437"},"institutions":[{"id":"https://openalex.org/I4210089607","display_name":"CyberAgent (Japan)","ror":"https://ror.org/0060jg679","country_code":"JP","type":"company","lineage":["https://openalex.org/I4210089607"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Sichao Song","raw_affiliation_strings":["CyberAgent, Inc.,Tokyo,Japan","CyberAgent, Inc., Tokyo, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CyberAgent, Inc.,Tokyo,Japan","institution_ids":["https://openalex.org/I4210089607"]},{"raw_affiliation_string":"CyberAgent, Inc., Tokyo, Japan","institution_ids":["https://openalex.org/I4210089607"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001122947","display_name":"Jun Baba","orcid":"https://orcid.org/0000-0003-0680-5021"},"institutions":[{"id":"https://openalex.org/I4210089607","display_name":"CyberAgent (Japan)","ror":"https://ror.org/0060jg679","country_code":"JP","type":"company","lineage":["https://openalex.org/I4210089607"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Jun Baba","raw_affiliation_strings":["CyberAgent, Inc.,Tokyo,Japan","CyberAgent, Inc., Tokyo, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CyberAgent, Inc.,Tokyo,Japan","institution_ids":["https://openalex.org/I4210089607"]},{"raw_affiliation_string":"CyberAgent, Inc., Tokyo, Japan","institution_ids":["https://openalex.org/I4210089607"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080073211","display_name":"Junya Nakanishi","orcid":"https://orcid.org/0000-0001-5920-5527"},"institutions":[{"id":"https://openalex.org/I98285908","display_name":"The University of Osaka","ror":"https://ror.org/035t8zc32","country_code":"JP","type":"education","lineage":["https://openalex.org/I98285908"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Junya Nakanishi","raw_affiliation_strings":["Osaka University,Osaka,Japan","Osaka University, Osaka, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Osaka University,Osaka,Japan","institution_ids":["https://openalex.org/I98285908"]},{"raw_affiliation_string":"Osaka University, Osaka, Japan","institution_ids":["https://openalex.org/I98285908"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039236080","display_name":"Yuichiro Yoshikawa","orcid":"https://orcid.org/0000-0002-3484-0361"},"institutions":[{"id":"https://openalex.org/I98285908","display_name":"The University of Osaka","ror":"https://ror.org/035t8zc32","country_code":"JP","type":"education","lineage":["https://openalex.org/I98285908"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Yuichiro Yoshikawa","raw_affiliation_strings":["Osaka University,Osaka,Japan","Osaka University, Osaka, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Osaka University,Osaka,Japan","institution_ids":["https://openalex.org/I98285908"]},{"raw_affiliation_string":"Osaka University, Osaka, Japan","institution_ids":["https://openalex.org/I98285908"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101425832","display_name":"Hiroshi Ishiguro","orcid":"https://orcid.org/0000-0002-0805-7648"},"institutions":[{"id":"https://openalex.org/I98285908","display_name":"The University of Osaka","ror":"https://ror.org/035t8zc32","country_code":"JP","type":"education","lineage":["https://openalex.org/I98285908"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Hiroshi Ishiguro","raw_affiliation_strings":["Osaka University,Osaka,Japan","Osaka University, Osaka, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Osaka University,Osaka,Japan","institution_ids":["https://openalex.org/I98285908"]},{"raw_affiliation_string":"Osaka University, Osaka, Japan","institution_ids":["https://openalex.org/I98285908"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1059","last_page":"1063"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13841","display_name":"Psychology of Social Influence","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12313","display_name":"Emotions and Moral Behavior","score":0.9732000231742859,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/teleoperation","display_name":"Teleoperation","score":0.8764491081237793},{"id":"https://openalex.org/keywords/operator","display_name":"Operator (biology)","score":0.6577774286270142},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.6350560188293457},{"id":"https://openalex.org/keywords/service-robot","display_name":"Service robot","score":0.6004924178123474},{"id":"https://openalex.org/keywords/stress","display_name":"Stress (linguistics)","score":0.5905866622924805},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5143083333969116},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4978981018066406},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4698946475982666},{"id":"https://openalex.org/keywords/simulation","display_name":"Simulation","score":0.37229615449905396},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3473502993583679},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.336736261844635},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.26449525356292725},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.07424217462539673}],"concepts":[{"id":"https://openalex.org/C161759796","wikidata":"https://www.wikidata.org/wiki/Q3982902","display_name":"Teleoperation","level":3,"score":0.8764491081237793},{"id":"https://openalex.org/C17020691","wikidata":"https://www.wikidata.org/wiki/Q139677","display_name":"Operator (biology)","level":5,"score":0.6577774286270142},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.6350560188293457},{"id":"https://openalex.org/C2776228582","wikidata":"https://www.wikidata.org/wiki/Q7455797","display_name":"Service robot","level":3,"score":0.6004924178123474},{"id":"https://openalex.org/C21036866","wikidata":"https://www.wikidata.org/wiki/Q181767","display_name":"Stress (linguistics)","level":2,"score":0.5905866622924805},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5143083333969116},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4978981018066406},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4698946475982666},{"id":"https://openalex.org/C44154836","wikidata":"https://www.wikidata.org/wiki/Q45045","display_name":"Simulation","level":1,"score":0.37229615449905396},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3473502993583679},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.336736261844635},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.26449525356292725},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.07424217462539673},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C86339819","wikidata":"https://www.wikidata.org/wiki/Q407384","display_name":"Transcription factor","level":3,"score":0.0},{"id":"https://openalex.org/C158448853","wikidata":"https://www.wikidata.org/wiki/Q425218","display_name":"Repressor","level":4,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/hri53351.2022.9889656","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hri53351.2022.9889656","pdf_url":null,"source":{"id":"https://openalex.org/S4363607950","display_name":"2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.7799999713897705,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W1490676200","https://openalex.org/W2007708210","https://openalex.org/W2025603971","https://openalex.org/W2049852455","https://openalex.org/W2056766109","https://openalex.org/W2183144091","https://openalex.org/W2307456282","https://openalex.org/W2927741881","https://openalex.org/W3031640004","https://openalex.org/W3035368884","https://openalex.org/W3046098118","https://openalex.org/W3163024920","https://openalex.org/W6760805278","https://openalex.org/W6779432667"],"related_works":["https://openalex.org/W1923069992","https://openalex.org/W2160982102","https://openalex.org/W2048862765","https://openalex.org/W2770942502","https://openalex.org/W4281943815","https://openalex.org/W2364738582","https://openalex.org/W40488765","https://openalex.org/W2025208083","https://openalex.org/W2109596994","https://openalex.org/W4323870231"],"abstract_inverted_index":{"Customer":[0],"service":[1,25,71],"with":[2],"teleoperated":[3],"robots":[4],"is":[5,15,45],"suscep-tible":[6],"to":[7,12,32,73,118,129],"the":[8,42,46,62,65,81,88,91,94,101,111,116,119,123],"same":[9],"problems":[10],"related":[11],"stress":[13,35,104],"as":[14,21],"emotional":[16],"labor":[17],"in":[18],"general,":[19],"such":[20],"for":[22],"in-person":[23],"customer":[24,70],"representatives.":[26],"In":[27],"this":[28,54],"study,":[29],"we":[30,56],"aimed":[31],"reduce":[33],"that":[34,80,122],"by":[36],"constructing":[37],"a":[38,69],"buddy-like":[39],"rapport":[40,86],"between":[41,61,87],"robot,":[43],"which":[44],"target":[47],"of":[48,115],"teleoperation,":[49],"and":[50,64,67,90,93],"its":[51,75],"operator.":[52],"For":[53],"purpose,":[55],"designed":[57],"an":[58],"empathetic":[59],"interaction":[60,83,125],"robot":[63,89],"operator":[66,92,95],"conducted":[68],"experiment":[72],"verify":[74],"effectiveness.":[76],"Our":[77],"results":[78],"demonstrate":[79],"proposed":[82,124],"can":[84,96],"build":[85],"feel":[97],"more":[98],"reassured.":[99],"Although":[100],"effect":[102],"on":[103],"could":[105],"not":[106],"be":[107,127],"isolated":[108],"directly":[109],"from":[110],"data,":[112],"detailed":[113],"analyses":[114],"response":[117],"questionnaires":[120],"indicated":[121],"may":[126],"useful":[128],"relieve":[130],"stress.":[131]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}