{"id":"https://openalex.org/W1581366377","doi":"https://doi.org/10.1109/hicss.2004.1265440","title":"Assessment of today's mobile banking applications from the view of customer requirements","display_name":"Assessment of today's mobile banking applications from the view of customer requirements","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W1581366377","doi":"https://doi.org/10.1109/hicss.2004.1265440","mag":"1581366377"},"language":"en","primary_location":{"id":"doi:10.1109/hicss.2004.1265440","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2004.1265440","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the","raw_type":"proceedings-article"},"type":"preprint","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042244447","display_name":"Key Pousttchi","orcid":"https://orcid.org/0000-0002-3666-5448"},"institutions":[{"id":"https://openalex.org/I179225836","display_name":"University of Augsburg","ror":"https://ror.org/03p14d497","country_code":"DE","type":"education","lineage":["https://openalex.org/I179225836"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"K. Pousttchi","raw_affiliation_strings":["Informatics and Systems Engineering (WI2), University of Augsburg, Germany","Bus. Informatics & Syst. Eng., Augsburg Univ., Germany"],"affiliations":[{"raw_affiliation_string":"Informatics and Systems Engineering (WI2), University of Augsburg, Germany","institution_ids":["https://openalex.org/I179225836"]},{"raw_affiliation_string":"Bus. Informatics & Syst. Eng., Augsburg Univ., Germany","institution_ids":["https://openalex.org/I179225836"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5109803526","display_name":"Martin Schurig","orcid":null},"institutions":[{"id":"https://openalex.org/I4210099805","display_name":"TES Electronic Solutions (Germany)","ror":"https://ror.org/0109ptn93","country_code":"DE","type":"company","lineage":["https://openalex.org/I4210099805"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"M. Schurig","raw_affiliation_strings":["Tecways AG, Germany","Tecways AG"],"affiliations":[{"raw_affiliation_string":"Tecways AG, Germany","institution_ids":["https://openalex.org/I4210099805"]},{"raw_affiliation_string":"Tecways AG","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5042244447"],"corresponding_institution_ids":["https://openalex.org/I179225836"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.21683389,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"10 pp.","last_page":"10 pp."},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9725000262260437,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9725000262260437,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9061999917030334,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-banking","display_name":"Mobile banking","score":0.8564540147781372},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5824124217033386},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.5576340556144714},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.543330192565918},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.49621325731277466},{"id":"https://openalex.org/keywords/retail-banking","display_name":"Retail banking","score":0.43169882893562317},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.4211319088935852},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4169306457042694},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.3237144947052002},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2668488323688507},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.12116706371307373},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.07581838965415955}],"concepts":[{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.8564540147781372},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5824124217033386},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5576340556144714},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.543330192565918},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49621325731277466},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.43169882893562317},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.4211319088935852},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4169306457042694},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.3237144947052002},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2668488323688507},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.12116706371307373},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.07581838965415955},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1109/hicss.2004.1265440","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2004.1265440","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the","raw_type":"proceedings-article"},{"id":"pmh:oai::2913","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400553","display_name":"Munich Personal RePEc Archive (Ludwig Maximilian University of Munich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I8204097","host_organization_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","host_organization_lineage":["https://openalex.org/I8204097"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"MPRA Paper"},{"id":"mag:1581366377","is_oa":false,"landing_page_url":"http://econpapers.repec.org/paper/pramprapa/2913.htm","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"RePEc: Research Papers in Economics","raw_type":null},{"id":"mag:3143293048","is_oa":false,"landing_page_url":"https://ideas.repec.org/p/pra/mprapa/2913.html","pdf_url":null,"source":{"id":"https://openalex.org/S4306520297","display_name":"MPRA Paper","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"MPRA Paper","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W311052673","https://openalex.org/W2123137282","https://openalex.org/W6639157394","https://openalex.org/W6690965295"],"related_works":["https://openalex.org/W3143293048","https://openalex.org/W2385906330","https://openalex.org/W2342566624","https://openalex.org/W3156088849","https://openalex.org/W2197844739","https://openalex.org/W2918166564","https://openalex.org/W2317859520","https://openalex.org/W2896745018","https://openalex.org/W178119181","https://openalex.org/W2739801030","https://openalex.org/W1493546383","https://openalex.org/W1543749156","https://openalex.org/W2385908180","https://openalex.org/W2187317655","https://openalex.org/W2618957627","https://openalex.org/W2903300159","https://openalex.org/W2234266850","https://openalex.org/W2898131154","https://openalex.org/W1584021695","https://openalex.org/W3084613876"],"abstract_inverted_index":{"Mobile":[0],"banking":[1,7,16,41,58,96,109],"is":[2,80,87],"a":[3,47,88],"subset":[4],"of":[5,14,23,50,76,84,91,102,106,114],"electronic":[6],"which":[8],"underlies":[9],"not":[10],"only":[11],"the":[12,15,20,34,40,74,85,98],"determinants":[13],"business":[17],"but":[18],"also":[19],"special":[21],"conditions":[22],"mobile":[24,35,57,95,108],"commerce.":[25],"This":[26],"paper":[27,86],"analyzes":[28],"customer":[29,92],"needs":[30],"and":[31,38,73,100,111],"expectations":[32],"from":[33,39],"applications\u2019":[36],"view":[37,42],"in":[43],"order":[44],"to":[45,94],"derive":[46],"defined":[48,89],"set":[49,90],"requirements.":[51],"Based":[52],"on":[53],"these":[54],"results,":[55],"existing":[56],"applications":[59,110],"are":[60,65,71],"assessed.":[61],"Their":[62],"major":[63,115],"shortcomings":[64],"explained,":[66],"opportunities":[67,120],"for":[68,121],"their":[69,122],"improvement":[70],"shown":[72],"impact":[75],"upcoming":[77],"new":[78],"technology":[79],"discussed.":[81],"The":[82],"outcome":[83],"requirements":[93],"applications,":[97],"identification":[99],"assessment":[101],"four":[103],"standard":[104],"types":[105],"current":[107],"an":[112],"explanation":[113],"failure":[116],"reasons":[117],"along":[118],"with":[119],"improvement.":[123]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2014,"cited_by_count":2}],"updated_date":"2026-02-09T09:26:11.010843","created_date":"2025-10-10T00:00:00"}