{"id":"https://openalex.org/W1598815132","doi":"https://doi.org/10.1109/hicss.2003.1174791","title":"Vendor strategies for business process and outsourcing: recent findings from field research","display_name":"Vendor strategies for business process and outsourcing: recent findings from field research","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W1598815132","doi":"https://doi.org/10.1109/hicss.2003.1174791","mag":"1598815132"},"language":"en","primary_location":{"id":"doi:10.1109/hicss.2003.1174791","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174791","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078186360","display_name":"Wendy L. Currie","orcid":"https://orcid.org/0000-0001-9198-6933"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"W.L. Currie","raw_affiliation_strings":["Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","Dept. of IS & Comput., Brunel Univ., Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","institution_ids":[]},{"raw_affiliation_string":"Dept. of IS & Comput., Brunel Univ., Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5107429506","display_name":"Bhavna N. Desai","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"B. Desai","raw_affiliation_strings":["Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","Dept. of IS & Comput., Brunel Univ., Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","institution_ids":[]},{"raw_affiliation_string":"Dept. of IS & Comput., Brunel Univ., Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089338692","display_name":"Naureen Khan","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"N. Khan","raw_affiliation_strings":["Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","Dept. of IS & Comput., Brunel Univ., Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","institution_ids":[]},{"raw_affiliation_string":"Dept. of IS & Comput., Brunel Univ., Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101947760","display_name":"Xinkun Wang","orcid":"https://orcid.org/0000-0001-9495-1840"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Xinkun Wang","raw_affiliation_strings":["Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","Dept. of IS & Comput., Brunel Univ., Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","institution_ids":[]},{"raw_affiliation_string":"Dept. of IS & Comput., Brunel Univ., Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089722731","display_name":"Vishanth Weerakkody","orcid":"https://orcid.org/0000-0001-5709-5272"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"V. Weerakkody","raw_affiliation_strings":["Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","Dept. of IS & Comput., Brunel Univ., Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Centre for Strategic Information Systems, Department of IS and Computing, Brunei University, Uxbridge, Middlesex, UK","institution_ids":[]},{"raw_affiliation_string":"Dept. of IS & Comput., Brunel Univ., Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5078186360"],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":6.8767,"has_fulltext":false,"cited_by_count":27,"citation_normalized_percentile":{"value":0.96649224,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"37","issue":null,"first_page":"12 pp.","last_page":"12 pp."},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9904000163078308,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.7897312045097351},{"id":"https://openalex.org/keywords/vendor","display_name":"Vendor","score":0.6693893074989319},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.6523622870445251},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5378467440605164},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4947039783000946},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4708302319049835},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.45273086428642273},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.42302364110946655},{"id":"https://openalex.org/keywords/provisioning","display_name":"Provisioning","score":0.4112604856491089},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.39956316351890564},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.33098480105400085},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2280254065990448},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.19848743081092834},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1474354863166809},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.12468799948692322}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.7897312045097351},{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.6693893074989319},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.6523622870445251},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5378467440605164},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4947039783000946},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4708302319049835},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.45273086428642273},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.42302364110946655},{"id":"https://openalex.org/C172191483","wikidata":"https://www.wikidata.org/wiki/Q1071806","display_name":"Provisioning","level":2,"score":0.4112604856491089},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39956316351890564},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33098480105400085},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2280254065990448},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.19848743081092834},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1474354863166809},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.12468799948692322},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/hicss.2003.1174791","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174791","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6100000143051147}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":37,"referenced_works":["https://openalex.org/W187387840","https://openalex.org/W232609891","https://openalex.org/W1487725643","https://openalex.org/W1522302384","https://openalex.org/W1525394556","https://openalex.org/W1528830218","https://openalex.org/W1545181001","https://openalex.org/W1546637313","https://openalex.org/W1549472903","https://openalex.org/W1557513749","https://openalex.org/W1567411073","https://openalex.org/W1927970539","https://openalex.org/W1967002998","https://openalex.org/W1972812506","https://openalex.org/W1978556006","https://openalex.org/W1988792951","https://openalex.org/W1994569060","https://openalex.org/W1995257029","https://openalex.org/W2005497495","https://openalex.org/W2006980358","https://openalex.org/W2013105103","https://openalex.org/W2017064451","https://openalex.org/W2050617188","https://openalex.org/W2057441674","https://openalex.org/W2061356392","https://openalex.org/W2077213667","https://openalex.org/W2122593986","https://openalex.org/W2129332601","https://openalex.org/W2140956556","https://openalex.org/W2165779496","https://openalex.org/W2172588809","https://openalex.org/W4251665639","https://openalex.org/W4302357597","https://openalex.org/W6631339861","https://openalex.org/W6632554369","https://openalex.org/W6633344319","https://openalex.org/W6647570793"],"related_works":["https://openalex.org/W2358200898","https://openalex.org/W2325765407","https://openalex.org/W2171633791","https://openalex.org/W2091937751","https://openalex.org/W2505329523","https://openalex.org/W2371282533","https://openalex.org/W2046466541","https://openalex.org/W1606781580","https://openalex.org/W2986069939","https://openalex.org/W2248905259"],"abstract_inverted_index":{"The":[0],"convergence":[1],"between":[2,55],"telecommunications":[3],"and":[4,14,20,43,47,66,86,130],"computing":[5],"industries":[6],"enabling":[7],"the":[8,18,23,34,59,62,71,80,103],"provision":[9],"of":[10,22,36,61,76,105],"Internet/net":[11],"centric":[12],"products":[13],"services":[15,27,107],"has":[16,51],"seen":[17],"emergence":[19],"collapse":[21],"first":[24],"phase":[25],"applications":[26,44,115],"provisioning":[28],"(ASP)":[29],"industry.":[30],"This":[31],"paper":[32,81],"discusses":[33],"findings":[35],"a":[37,53,74],"longitudinal":[38],"research":[39,50],"program":[40],"comparing":[41],"traditional":[42],"outsourcing":[45,116,122],"methods":[46],"practices.":[48],"Preliminary":[49],"uncovered":[52],"mismatch":[54],"vendor":[56],"hype":[57],"about":[58],"benefits":[60],"ASP":[63],"business":[64,100,120],"model,":[65],"customer":[67],"caution":[68],"in":[69,98],"adopting":[70],"solution.":[72],"Developing":[73],"taxonomy":[75],"net":[77],"sourcing":[78],"approaches,":[79],"argues":[82],"that":[83],"scale,":[84,128],"scope":[85,129],"integration":[87,131],"are":[88],"three":[89],"key":[90],"areas":[91],"which":[92],"must":[93],"be":[94,133],"addressed":[95],"by":[96],"vendors":[97],"their":[99],"plans.":[101],"With":[102],"advent":[104],"Web":[106],"as":[108,123],"an":[109],"IT":[110],"architecture,":[111],"it":[112],"is":[113],"suggested":[114],"will":[117,132],"extend":[118],"to":[119,127],"processes":[121],"important":[124],"challenges":[125],"relating":[126],"overcome.":[134]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}