{"id":"https://openalex.org/W2136748802","doi":"https://doi.org/10.1109/hicss.2003.1174632","title":"IT: what's it good for?","display_name":"IT: what's it good for?","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W2136748802","doi":"https://doi.org/10.1109/hicss.2003.1174632","mag":"2136748802"},"language":"en","primary_location":{"id":"doi:10.1109/hicss.2003.1174632","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174632","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057173372","display_name":"H. James Nelson","orcid":"https://orcid.org/0000-0002-1246-5417"},"institutions":[{"id":"https://openalex.org/I52357470","display_name":"The Ohio State University","ror":"https://ror.org/00rs6vg23","country_code":"US","type":"education","lineage":["https://openalex.org/I52357470"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"H.J. Nelson","raw_affiliation_strings":["Ohio State Uinversity, USA","Ohio State University; Columbus OH USA"],"affiliations":[{"raw_affiliation_string":"Ohio State Uinversity, USA","institution_ids":[]},{"raw_affiliation_string":"Ohio State University; Columbus OH USA","institution_ids":["https://openalex.org/I52357470"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5087566251","display_name":"Katherine Nelson","orcid":"https://orcid.org/0000-0001-9242-246X"},"institutions":[{"id":"https://openalex.org/I52357470","display_name":"The Ohio State University","ror":"https://ror.org/00rs6vg23","country_code":"US","type":"education","lineage":["https://openalex.org/I52357470"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"K.M. Nelson","raw_affiliation_strings":["Ohio State Uinversity, USA","Ohio State University; Columbus OH USA"],"affiliations":[{"raw_affiliation_string":"Ohio State Uinversity, USA","institution_ids":[]},{"raw_affiliation_string":"Ohio State University; Columbus OH USA","institution_ids":["https://openalex.org/I52357470"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5057173372"],"corresponding_institution_ids":["https://openalex.org/I52357470"],"apc_list":null,"apc_paid":null,"fwci":0.4249,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.69124392,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"75","issue":null,"first_page":"10 pp.","last_page":"10 pp."},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9929999709129333,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9929999709129333,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9836999773979187,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9370999932289124,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/data-envelopment-analysis","display_name":"Data envelopment analysis","score":0.6816609501838684},{"id":"https://openalex.org/keywords/asset","display_name":"Asset (computer security)","score":0.5978417992591858},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.4845994710922241},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4536608159542084},{"id":"https://openalex.org/keywords/business-value","display_name":"Business value","score":0.4521203637123108},{"id":"https://openalex.org/keywords/investment","display_name":"Investment (military)","score":0.44292333722114563},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4309825599193573},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4071533679962158},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.3243141770362854},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.25769340991973877},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.25070202350616455},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.1366938054561615},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.11772266030311584},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.08878013491630554}],"concepts":[{"id":"https://openalex.org/C22088475","wikidata":"https://www.wikidata.org/wiki/Q647974","display_name":"Data envelopment analysis","level":2,"score":0.6816609501838684},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.5978417992591858},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.4845994710922241},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4536608159542084},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.4521203637123108},{"id":"https://openalex.org/C27548731","wikidata":"https://www.wikidata.org/wiki/Q88272","display_name":"Investment (military)","level":3,"score":0.44292333722114563},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4309825599193573},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4071533679962158},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3243141770362854},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.25769340991973877},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.25070202350616455},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.1366938054561615},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.11772266030311584},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08878013491630554},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/hicss.2003.1174632","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174632","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W238412231","https://openalex.org/W1487725643","https://openalex.org/W1491802172","https://openalex.org/W1531726359","https://openalex.org/W1568013845","https://openalex.org/W1574500313","https://openalex.org/W1882909841","https://openalex.org/W1971015838","https://openalex.org/W1999393969","https://openalex.org/W2016243644","https://openalex.org/W2021231415","https://openalex.org/W2022676289","https://openalex.org/W2023985334","https://openalex.org/W2024595577","https://openalex.org/W2027328151","https://openalex.org/W2045449564","https://openalex.org/W2052683470","https://openalex.org/W2064101520","https://openalex.org/W2076452041","https://openalex.org/W2105823940","https://openalex.org/W2115867134","https://openalex.org/W2122224612","https://openalex.org/W2124370456","https://openalex.org/W2129763896","https://openalex.org/W2130457181","https://openalex.org/W2133864799","https://openalex.org/W2141954228","https://openalex.org/W2142947888","https://openalex.org/W2146366565","https://openalex.org/W2162180338","https://openalex.org/W2162745390","https://openalex.org/W2165577199","https://openalex.org/W2171635164","https://openalex.org/W2247317475","https://openalex.org/W3109664536","https://openalex.org/W3124170885","https://openalex.org/W3125523013","https://openalex.org/W4388150299","https://openalex.org/W6634528544","https://openalex.org/W6786701584","https://openalex.org/W6805926963"],"related_works":["https://openalex.org/W2801360836","https://openalex.org/W2770234245","https://openalex.org/W96612179","https://openalex.org/W2120745168","https://openalex.org/W4229499248","https://openalex.org/W2566006169","https://openalex.org/W1567818861","https://openalex.org/W2987774938","https://openalex.org/W4256492088","https://openalex.org/W2736559621"],"abstract_inverted_index":{"Demonstrating":[0],"the":[1,27,31,37,46,57,141,199],"business":[2,49,59,74,213],"value":[3,60,75],"of":[4,30,48,84,88,143,203,215],"information":[5],"technology":[6],"(IT)":[7],"strategies":[8,71,97],"is":[9,217],"a":[10,53,85,181,212],"major":[11],"concern":[12],"for":[13],"most":[14],"organizations.":[15],"Previous":[16],"research":[17],"in":[18,41,109,183,192],"this":[19],"area":[20],"has":[21,34],"yielded":[22],"mixed":[23],"results,":[24],"further":[25],"confounding":[26],"issue.":[28],"Much":[29],"previous":[32],"literature":[33],"focused":[35],"on":[36,39],"return":[38],"investment":[40],"hardware":[42],"and":[43,122,150,194],"software":[44],"as":[45],"definition":[47],"value.":[50],"We":[51],"take":[52],"different":[54,94,201],"approach":[55],"to":[56,91,129],"IT":[58,68,95,216],"problem":[61],"by":[62,117],"examining":[63],"whether":[64],"organizations":[65],"that":[66,136,211],"deploy":[67],"with":[69,156,164],"differing":[70],"enjoy":[72],"better":[73],"efficiencies.":[76],"This":[77,206],"paper":[78],"describes":[79],"an":[80],"eight-year":[81],"longitudinal":[82],"study":[83],"homogeneous":[86],"set":[87],"credit":[89,111,137,154,204],"unions":[90,138,155,163],"determine":[92],"if":[93],"deployment":[96],"(interactive":[98],"Web":[99,102,106,145,160,166,175],"site,":[100,103],"informational":[101,157,165],"or":[104,158],"no":[105,159,189],"site)":[107],"result":[108,207],"greater":[110,148,169],"union":[112],"efficiency.":[113,185],"Data":[114],"envelopment":[115],"analysis":[116,187],"Cooper":[118],"et":[119,124],"al.":[120,125],"(2000)":[121],"Charnes":[123],"(1978)":[126],"was":[127],"used":[128],"calculate":[130],"efficiency":[131,152,171],"scores.":[132],"Our":[133,186],"results":[134],"indicate":[135],"who":[139],"use":[140],"strategy":[142],"interactive":[144],"sites":[146,167],"have":[147,168],"overall":[149,184],"asset":[151,170],"than":[153,172],"sites.":[161],"Credit":[162],"those":[173],"without":[174],"sites,":[176],"but":[177],"do":[178],"not":[179],"show":[180],"difference":[182,191],"shows":[188],"statistical":[190],"personnel":[193],"operational":[195],"cost":[196,218],"efficiencies":[197],"between":[198],"three":[200],"groups":[202],"unions.":[205],"contradicts":[208],"conventional":[209],"wisdom":[210],"benefit":[214],"reduction.":[219]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
