{"id":"https://openalex.org/W2117665356","doi":"https://doi.org/10.1109/hicss.2003.1174621","title":"Planning for 'drift'?: implementation process of enterprise resource planning systems","display_name":"Planning for 'drift'?: implementation process of enterprise resource planning systems","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W2117665356","doi":"https://doi.org/10.1109/hicss.2003.1174621","mag":"2117665356"},"language":"en","primary_location":{"id":"doi:10.1109/hicss.2003.1174621","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174621","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054827955","display_name":"Joe Nandhakumar","orcid":"https://orcid.org/0000-0002-2890-5405"},"institutions":[{"id":"https://openalex.org/I51601045","display_name":"University of Bath","ror":"https://ror.org/002h8g185","country_code":"GB","type":"education","lineage":["https://openalex.org/I51601045"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"J. Nandhakumar","raw_affiliation_strings":["School of Management, University of Bath, Bath, UK","Sch. of Manage., Bath Univ., , UK"],"affiliations":[{"raw_affiliation_string":"School of Management, University of Bath, Bath, UK","institution_ids":["https://openalex.org/I51601045"]},{"raw_affiliation_string":"Sch. of Manage., Bath Univ., , UK","institution_ids":["https://openalex.org/I51601045"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054990285","display_name":"Matti Rossi","orcid":"https://orcid.org/0000-0001-8913-3747"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"M. Rossi","raw_affiliation_strings":["Helsinki School of Economics, Helsinki, Finland","Helsinki School of Economics"],"affiliations":[{"raw_affiliation_string":"Helsinki School of Economics, Helsinki, Finland","institution_ids":[]},{"raw_affiliation_string":"Helsinki School of Economics","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054615385","display_name":"Jari Talvinen","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"J. Talvinen","raw_affiliation_strings":["Helsinki School of Economics, Helsinki, Finland","Helsinki School of Economics"],"affiliations":[{"raw_affiliation_string":"Helsinki School of Economics, Helsinki, Finland","institution_ids":[]},{"raw_affiliation_string":"Helsinki School of Economics","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5054827955"],"corresponding_institution_ids":["https://openalex.org/I51601045"],"apc_list":null,"apc_paid":null,"fwci":3.2879,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.91714235,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"10 pp.","last_page":"10 pp."},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9955000281333923,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9832000136375427,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.8990111947059631},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.7095538377761841},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6887557506561279},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6542251706123352},{"id":"https://openalex.org/keywords/multinational-corporation","display_name":"Multinational corporation","score":0.5764790773391724},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.5307483673095703},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4752759039402008},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4483800530433655},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4457022249698639},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.444132000207901},{"id":"https://openalex.org/keywords/enterprise-system","display_name":"Enterprise system","score":0.43092548847198486},{"id":"https://openalex.org/keywords/business-system-planning","display_name":"Business system planning","score":0.41314437985420227},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.2653510570526123},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.11341223120689392}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.8990111947059631},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.7095538377761841},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6887557506561279},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6542251706123352},{"id":"https://openalex.org/C158016649","wikidata":"https://www.wikidata.org/wiki/Q161726","display_name":"Multinational corporation","level":2,"score":0.5764790773391724},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.5307483673095703},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4752759039402008},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4483800530433655},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4457022249698639},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.444132000207901},{"id":"https://openalex.org/C67571701","wikidata":"https://www.wikidata.org/wiki/Q1318054","display_name":"Enterprise system","level":2,"score":0.43092548847198486},{"id":"https://openalex.org/C18465707","wikidata":"https://www.wikidata.org/wiki/Q5001797","display_name":"Business system planning","level":2,"score":0.41314437985420227},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.2653510570526123},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11341223120689392},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/hicss.2003.1174621","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174621","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.102.3297","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.102.3297","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://csdl.computer.org/comp/proceedings/hicss/2003/1874/08/187480240b.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.4300000071525574}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W128946553","https://openalex.org/W1482374913","https://openalex.org/W1487725643","https://openalex.org/W1505428009","https://openalex.org/W1520382131","https://openalex.org/W1524237663","https://openalex.org/W1541854927","https://openalex.org/W1980211269","https://openalex.org/W1999893321","https://openalex.org/W2046823563","https://openalex.org/W2061614483","https://openalex.org/W2078860536","https://openalex.org/W2101105436","https://openalex.org/W2105871195","https://openalex.org/W2108827772","https://openalex.org/W2117150313","https://openalex.org/W2135201765","https://openalex.org/W2164025126","https://openalex.org/W2317230414","https://openalex.org/W2318735428","https://openalex.org/W2744802343","https://openalex.org/W2799186889","https://openalex.org/W2992717623","https://openalex.org/W3021413731","https://openalex.org/W3122378574","https://openalex.org/W3136030621","https://openalex.org/W4237688284","https://openalex.org/W6630268350","https://openalex.org/W6631327592","https://openalex.org/W6675663956","https://openalex.org/W6680001131","https://openalex.org/W6770942325","https://openalex.org/W6832670723","https://openalex.org/W7018957814"],"related_works":["https://openalex.org/W2744244477","https://openalex.org/W1963779131","https://openalex.org/W2586991868","https://openalex.org/W2359054867","https://openalex.org/W2264835701","https://openalex.org/W2106869986","https://openalex.org/W78838563","https://openalex.org/W32385709","https://openalex.org/W2568190017","https://openalex.org/W3124324445"],"abstract_inverted_index":{"This":[0],"paper":[1,126],"reports":[2],"the":[3,23,48,54,57,68,72,83,92,99,129],"findings":[4,63],"of":[5,10,50,56,67,85,108,122,131,140,146],"a":[6,18,138,141,144],"large-scale":[7],"case":[8],"study":[9,46],"implementing":[11],"enterprise":[12],"resource":[13],"planning":[14],"systems":[15],"(ERP)":[16],"in":[17,91,98],"long-established":[19],"multinational":[20],"company":[21,27],"within":[22],"telecommunication":[24],"sector.":[25],"The":[26,45,62,103,125],"has":[28],"recently":[29],"streamlined":[30],"its":[31],"operations":[32],"through":[33],"an":[34,42,119],"ambitious":[35],"business":[36],"process":[37,49,121,130],"redesign":[38],"initiative":[39],"and":[40,80,97,111],"introduced":[41],"ERP":[43,58,100],"system.":[44],"examines":[47],"change":[51,133],"enacted":[52],"during":[53],"implementation":[55],"system":[59,101],"over":[60],"time.":[61],"indicate":[64],"that":[65,128],"much":[66],"changes":[69,81,117],"emerged":[70],"as":[71,118,137],"project":[73,123],"team":[74,104],"sought":[75],"to":[76,82,87,114],"improvise":[77],"technological":[78],"features":[79],"context":[84,96],"use":[86],"overcome":[88],"embedded":[89],"constraints":[90],"existing":[93],"system,":[94],"organizational":[95],"itself.":[102],"also":[105],"took":[106],"advantage":[107],"evolving":[109],"capabilities":[110],"emerging":[112],"opportunities":[113],"continuously":[115],"enact":[116],"ongoing":[120],"life.":[124],"argues":[127],"technology-related":[132],"may":[134],"be":[135],"seen":[136],"form":[139],"'drift'":[142],"involving":[143],"series":[145],"purposeful":[147],"actions":[148],"with":[149],"unplanned":[150],"outcomes.":[151]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
