{"id":"https://openalex.org/W2129831308","doi":"https://doi.org/10.1109/hicss.2003.1174617","title":"Evaluating offshore IT outsourcing in India: supplier and customer","display_name":"Evaluating offshore IT outsourcing in India: supplier and customer","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W2129831308","doi":"https://doi.org/10.1109/hicss.2003.1174617","mag":"2129831308"},"language":"en","primary_location":{"id":"doi:10.1109/hicss.2003.1174617","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174617","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089338692","display_name":"Naureen Khan","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"N. Khan","raw_affiliation_strings":["Brunei University, UK","Brunel University, Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Brunei University, UK","institution_ids":[]},{"raw_affiliation_string":"Brunel University, Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078186360","display_name":"Wendy L. Currie","orcid":"https://orcid.org/0000-0001-9198-6933"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"W.L. Currie","raw_affiliation_strings":["Brunei University, UK","Brunel University, Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Brunei University, UK","institution_ids":[]},{"raw_affiliation_string":"Brunel University, Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5105889778","display_name":"Vishanth Weerakkody","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"V. Weerakkody","raw_affiliation_strings":["Brunei University, UK","Brunel University, Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Brunei University, UK","institution_ids":[]},{"raw_affiliation_string":"Brunel University, Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5107429506","display_name":"Bhavna N. Desai","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"B. Desai","raw_affiliation_strings":["Brunei University, UK","Brunel University, Middlesex, UK"],"affiliations":[{"raw_affiliation_string":"Brunei University, UK","institution_ids":[]},{"raw_affiliation_string":"Brunel University, Middlesex, UK","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5089338692"],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":6.8767,"has_fulltext":false,"cited_by_count":83,"citation_normalized_percentile":{"value":0.9692463,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"10 pp.","last_page":"10 pp."},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12779","display_name":"Public Procurement and Policy","score":0.9749000072479248,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14180","display_name":"Law, logistics, and international trade","score":0.9211999773979187,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.9359057545661926},{"id":"https://openalex.org/keywords/offshore-outsourcing","display_name":"Offshore outsourcing","score":0.7913196086883545},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7894729971885681},{"id":"https://openalex.org/keywords/knowledge-process-outsourcing","display_name":"Knowledge process outsourcing","score":0.7392020225524902},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.7148382067680359},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.6359502673149109},{"id":"https://openalex.org/keywords/offshoring","display_name":"Offshoring","score":0.5426973700523376},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.52793949842453},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.41746118664741516},{"id":"https://openalex.org/keywords/commerce","display_name":"Commerce","score":0.3338204026222229},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3099473714828491},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.13288724422454834},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10909491777420044}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.9359057545661926},{"id":"https://openalex.org/C2778330380","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Offshore outsourcing","level":4,"score":0.7913196086883545},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7894729971885681},{"id":"https://openalex.org/C108474776","wikidata":"https://www.wikidata.org/wiki/Q2917279","display_name":"Knowledge process outsourcing","level":3,"score":0.7392020225524902},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.7148382067680359},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.6359502673149109},{"id":"https://openalex.org/C39302471","wikidata":"https://www.wikidata.org/wiki/Q9051832","display_name":"Offshoring","level":3,"score":0.5426973700523376},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.52793949842453},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.41746118664741516},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.3338204026222229},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3099473714828491},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13288724422454834},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10909491777420044},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/hicss.2003.1174617","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.2003.1174617","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4699999988079071}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":31,"referenced_works":["https://openalex.org/W315293","https://openalex.org/W37331395","https://openalex.org/W600145565","https://openalex.org/W1487725643","https://openalex.org/W1525394556","https://openalex.org/W1527311855","https://openalex.org/W1535110649","https://openalex.org/W1567411073","https://openalex.org/W1995415491","https://openalex.org/W1999585223","https://openalex.org/W1999671460","https://openalex.org/W2004707846","https://openalex.org/W2017540776","https://openalex.org/W2037802710","https://openalex.org/W2057441674","https://openalex.org/W2066968565","https://openalex.org/W2086923235","https://openalex.org/W2093030710","https://openalex.org/W2129308214","https://openalex.org/W2156958265","https://openalex.org/W2163652291","https://openalex.org/W2395696662","https://openalex.org/W3170664049","https://openalex.org/W4237047932","https://openalex.org/W4302081949","https://openalex.org/W6618025653","https://openalex.org/W6631382006","https://openalex.org/W6633969268","https://openalex.org/W6711985875","https://openalex.org/W6797240863","https://openalex.org/W6996230417"],"related_works":["https://openalex.org/W2051978093","https://openalex.org/W21892006","https://openalex.org/W1990136783","https://openalex.org/W2375611471","https://openalex.org/W4385221767","https://openalex.org/W2000112172","https://openalex.org/W4233065988","https://openalex.org/W2353556762","https://openalex.org/W2522294848","https://openalex.org/W762815457"],"abstract_inverted_index":{"This":[0],"paper":[1],"presents":[2],"the":[3,23,27,55,86],"findings":[4,71],"from":[5,62,109],"an":[6],"ongoing":[7],"research":[8],"study":[9],"on":[10],"offshore":[11,56,75],"IT":[12,82],"outsourcing.":[13],"Field":[14],"work":[15,88,111],"was":[16],"carried":[17],"out":[18],"in":[19,22,39,43,49,54],"India":[20,44],"and":[21,29,35,45,60,64,67,94],"UK":[24],"to":[25,90,104,107,112],"evaluate":[26],"scale":[28],"scope":[30],"of":[31,85],"outsourcing":[32,57,76,100],"activities.":[33],"CEOs":[34],"CIOs":[36],"were":[37],"interviewed":[38],"fifteen":[40],"supplier":[41],"firms":[42,48],"two":[46],"customer":[47],"UK,":[50],"about":[51],"strategic":[52],"positioning":[53],"market;":[58],"benefits":[59],"risks":[61],"outsourcing;":[63],"other":[65],"demand":[66],"supply-side":[68],"issues.":[69],"The":[70,97],"suggest":[72],"that,":[73],"though":[74],"offers":[77],"new":[78],"business":[79],"opportunities":[80],"for":[81,99],"suppliers,":[83],"much":[84],"outsourced":[87],"continues":[89],"be":[91],"low":[92,95,113],"risk":[93],"value.":[96],"challenge":[98],"suppliers":[101],"is":[102],"therefore":[103],"devise":[105],"strategies":[106],"move":[108],"body-shopping":[110],"cost,":[114],"high":[115],"value":[116],"contracts,":[117],"without":[118],"incurring":[119],"additional":[120],"risk.":[121]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":9},{"year":2013,"cited_by_count":8},{"year":2012,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}