{"id":"https://openalex.org/W2061603400","doi":"https://doi.org/10.1109/grc.2013.6740424","title":"A study on the relationship mechanism between institutionalized management and employee satisfaction in hotel companies","display_name":"A study on the relationship mechanism between institutionalized management and employee satisfaction in hotel companies","publication_year":2013,"publication_date":"2013-12-01","ids":{"openalex":"https://openalex.org/W2061603400","doi":"https://doi.org/10.1109/grc.2013.6740424","mag":"2061603400"},"language":"en","primary_location":{"id":"doi:10.1109/grc.2013.6740424","is_oa":false,"landing_page_url":"https://doi.org/10.1109/grc.2013.6740424","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2013 IEEE International Conference on Granular Computing (GrC)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5052573902","display_name":"Xiaolong Tao","orcid":"https://orcid.org/0000-0002-9671-1725"},"institutions":[{"id":"https://openalex.org/I24943067","display_name":"Fudan University","ror":"https://ror.org/013q1eq08","country_code":"CN","type":"education","lineage":["https://openalex.org/I24943067"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Xiaolong Tao","raw_affiliation_strings":["Postdoctoral of Sch. of Manage., Fudan Univ., Shanghai, China"],"affiliations":[{"raw_affiliation_string":"Postdoctoral of Sch. of Manage., Fudan Univ., Shanghai, China","institution_ids":["https://openalex.org/I24943067"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5016749678","display_name":"W. Wang","orcid":null},"institutions":[{"id":"https://openalex.org/I189210763","display_name":"Yunnan University","ror":"https://ror.org/0040axw97","country_code":"CN","type":"education","lineage":["https://openalex.org/I189210763"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wanqing Lv Qiaoran Wang","raw_affiliation_strings":["Sch. of Bus. & Tourism Adm., Yunnan Univ., Kunming, China"],"affiliations":[{"raw_affiliation_string":"Sch. of Bus. & Tourism Adm., Yunnan Univ., Kunming, China","institution_ids":["https://openalex.org/I189210763"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5052573902"],"corresponding_institution_ids":["https://openalex.org/I24943067"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.1629063,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"291","last_page":"296"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9700999855995178,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9700999855995178,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.965399980545044,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.9445000290870667,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.72174072265625},{"id":"https://openalex.org/keywords/standardization","display_name":"Standardization","score":0.611890971660614},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.5931299328804016},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"Job satisfaction","score":0.5449212789535522},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5329566597938538},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"Customer satisfaction","score":0.5145489573478699},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.4876936376094818},{"id":"https://openalex.org/keywords/employee-research","display_name":"Employee research","score":0.4437623620033264},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"Organizational culture","score":0.4370734393596649},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4335167407989502},{"id":"https://openalex.org/keywords/mechanism","display_name":"Mechanism (biology)","score":0.4314138889312744},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3800392150878906},{"id":"https://openalex.org/keywords/business-administration","display_name":"Business administration","score":0.3337680697441101},{"id":"https://openalex.org/keywords/employee-engagement","display_name":"Employee engagement","score":0.2962113320827484},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.2348155975341797},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.08514454960823059},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.08402225375175476}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.72174072265625},{"id":"https://openalex.org/C188087704","wikidata":"https://www.wikidata.org/wiki/Q369577","display_name":"Standardization","level":2,"score":0.611890971660614},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.5931299328804016},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.5449212789535522},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5329566597938538},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.5145489573478699},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.4876936376094818},{"id":"https://openalex.org/C182021174","wikidata":"https://www.wikidata.org/wiki/Q5374295","display_name":"Employee research","level":3,"score":0.4437623620033264},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.4370734393596649},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4335167407989502},{"id":"https://openalex.org/C89611455","wikidata":"https://www.wikidata.org/wiki/Q6804646","display_name":"Mechanism (biology)","level":2,"score":0.4314138889312744},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3800392150878906},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.3337680697441101},{"id":"https://openalex.org/C99753626","wikidata":"https://www.wikidata.org/wiki/Q14937678","display_name":"Employee engagement","level":2,"score":0.2962113320827484},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.2348155975341797},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08514454960823059},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.08402225375175476},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/grc.2013.6740424","is_oa":false,"landing_page_url":"https://doi.org/10.1109/grc.2013.6740424","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2013 IEEE International Conference on Granular Computing (GrC)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W1999759002","https://openalex.org/W2024380042","https://openalex.org/W2045424581","https://openalex.org/W2140499304","https://openalex.org/W2163314154","https://openalex.org/W2309191911","https://openalex.org/W6680825085","https://openalex.org/W6698446849"],"related_works":["https://openalex.org/W2378767206","https://openalex.org/W1540871478","https://openalex.org/W328308450","https://openalex.org/W282641168","https://openalex.org/W2376963063","https://openalex.org/W2066396794","https://openalex.org/W3210819911","https://openalex.org/W3160246333","https://openalex.org/W2767872075","https://openalex.org/W4385233999"],"abstract_inverted_index":{"Improving":[0],"employee":[1,23,36,53,83,115,136,149],"satisfaction":[2,37,150],"is":[3,19],"the":[4,29,58,73,87,91,127],"key":[5],"to":[6,21,51,147],"building":[7],"competitive":[8,153],"advantages":[9],"in":[10,46,98],"hotel":[11,44,64,99,139],"companies,":[12],"while":[13],"strengthening":[14],"institutionalized":[15,33,61,76,96,143],"management":[16,34,62,78,97,108,124,144],"of":[17,28,40,60,63,72,106,111,123,129],"hotels":[18],"conducive":[20],"improving":[22],"satisfaction.":[24,54,84,116,137],"A":[25],"deep":[26],"analysis":[27],"relationship":[30,74],"mechanism":[31],"between":[32],"and":[35,82,114,126,151],"will":[38],"be":[39],"great":[41],"value":[42],"for":[43],"companies":[45,100,140],"seeking":[47],"out":[48],"effective":[49],"measures":[50],"improve":[52,148],"Starting":[55],"from":[56],"raising":[57],"level":[59],"enterprises,":[65],"this":[66],"paper":[67],"constructs":[68],"a":[69],"theoretic":[70],"model":[71],"among":[75],"management,":[77],"behavior,":[79,109],"organizational":[80,112,130],"culture":[81,113,131],"Based":[85],"on":[86],"structural":[88],"equation":[89],"model,":[90],"empirical":[92],"research":[93],"indicates":[94,119],"that":[95,120],"has":[101],"positive":[102,133],"correlations":[103,134],"with":[104,135],"standardization":[105,122],"internal":[107],"construction":[110,128],"It":[117],"also":[118],"both":[121],"behavior":[125],"have":[132],"Consequently,":[138],"should":[141],"strengthen":[142],"so":[145],"as":[146],"build":[152],"advantages.":[154]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}