{"id":"https://openalex.org/W4412445853","doi":"https://doi.org/10.1109/eurocon64445.2025.11073254","title":"Conversational Intelligence of ChatGPT in Healthcare and is Impact on Adoption: an Empirical Study from Physicians and Patient\u2019s Perspectives","display_name":"Conversational Intelligence of ChatGPT in Healthcare and is Impact on Adoption: an Empirical Study from Physicians and Patient\u2019s Perspectives","publication_year":2025,"publication_date":"2025-06-04","ids":{"openalex":"https://openalex.org/W4412445853","doi":"https://doi.org/10.1109/eurocon64445.2025.11073254"},"language":"en","primary_location":{"id":"doi:10.1109/eurocon64445.2025.11073254","is_oa":false,"landing_page_url":"https://doi.org/10.1109/eurocon64445.2025.11073254","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE EUROCON 2025 - 21st International Conference on Smart Technologies","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010526917","display_name":"Abdullah Alsharif","orcid":"https://orcid.org/0000-0001-8280-8190"},"institutions":[{"id":"https://openalex.org/I23075662","display_name":"Taibah University","ror":"https://ror.org/01xv1nn60","country_code":"SA","type":"education","lineage":["https://openalex.org/I23075662"]}],"countries":["SA"],"is_corresponding":true,"raw_author_name":"Abdullah H Alsharif","raw_affiliation_strings":["Taibah University,College of Business Administration-Yanbu,Department of Management Information Systems,Medina,Saudi Arabia,42353"],"affiliations":[{"raw_affiliation_string":"Taibah University,College of Business Administration-Yanbu,Department of Management Information Systems,Medina,Saudi Arabia,42353","institution_ids":["https://openalex.org/I23075662"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5010526917"],"corresponding_institution_ids":["https://openalex.org/I23075662"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.09472805,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.9944999814033508,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.9442999958992004,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.6492099165916443},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.532107949256897},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.44472891092300415},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4089335501194},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.39829695224761963},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.12114748358726501},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.09594470262527466}],"concepts":[{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.6492099165916443},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.532107949256897},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.44472891092300415},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4089335501194},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.39829695224761963},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.12114748358726501},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09594470262527466},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/eurocon64445.2025.11073254","is_oa":false,"landing_page_url":"https://doi.org/10.1109/eurocon64445.2025.11073254","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE EUROCON 2025 - 21st International Conference on Smart Technologies","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5299999713897705,"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W1936883342","https://openalex.org/W2030648697","https://openalex.org/W2135556254","https://openalex.org/W2623703952","https://openalex.org/W2888214130","https://openalex.org/W2998024276","https://openalex.org/W2998189882","https://openalex.org/W3013109186","https://openalex.org/W3034723486","https://openalex.org/W3034863548","https://openalex.org/W3092764289","https://openalex.org/W3101433089","https://openalex.org/W3113541070","https://openalex.org/W3148271110","https://openalex.org/W3152936485","https://openalex.org/W3159655746","https://openalex.org/W3162919936","https://openalex.org/W3174469738","https://openalex.org/W3194305391","https://openalex.org/W3197802679","https://openalex.org/W4286253093","https://openalex.org/W4294071702","https://openalex.org/W4321153003","https://openalex.org/W4361002760","https://openalex.org/W4378214315","https://openalex.org/W4378715452","https://openalex.org/W4384664003","https://openalex.org/W4385071300","https://openalex.org/W4385487091","https://openalex.org/W4386110564","https://openalex.org/W4387363029","https://openalex.org/W4387728656","https://openalex.org/W4391559941","https://openalex.org/W4393278147","https://openalex.org/W4394010255","https://openalex.org/W4395463052","https://openalex.org/W4396653598","https://openalex.org/W6797834610","https://openalex.org/W6849998897","https://openalex.org/W6944632703"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"This":[0],"empirical":[1],"study":[2,28,111],"investigates":[3],"the":[4,27,120],"conversational":[5,94],"intelligence":[6,73],"of":[7,31,50,93],"ChatGPT":[8],"in":[9,71],"healthcare":[10,117],"and":[11,21,25,36,53,62,74,105,129],"its":[12],"impact":[13],"on":[14],"AI":[15,95],"adoption,":[16,96],"drawing":[17],"insights":[18],"from":[19],"physicians":[20],"patients.":[22],"Utilizing":[23],"surveys":[24],"interviews,":[26],"explores":[29],"perceptions":[30],"ChatGPT\u2019s":[32,113],"effectiveness,":[33],"user":[34,51],"acceptance,":[35],"areas":[37],"for":[38,69,102,122],"improvement.":[39],"Findings":[40],"reveal":[41],"generally":[42],"positive":[43],"attitudes":[44],"toward":[45],"ChatGPT,":[46],"with":[47],"high":[48],"levels":[49],"engagement":[52],"satisfaction.":[54],"While":[55],"certain":[56],"aspects":[57],"such":[58],"as":[59],"adaptive":[60],"learning":[61],"context":[63],"awareness":[64],"received":[65],"favorable":[66],"evaluations,":[67],"opportunities":[68,101],"enhancement":[70],"emotional":[72],"empathy":[75],"were":[76],"identified.":[77],"Demographic":[78],"differences":[79],"did":[80],"not":[81],"significantly":[82],"influence":[83],"perceptions,":[84],"indicating":[85],"universal":[86],"acceptance.":[87],"Theoretical":[88],"implications":[89,99],"advance":[90],"our":[91],"understanding":[92],"while":[97],"practical":[98],"highlight":[100],"personalized":[103],"care":[104],"streamlined":[106],"administrative":[107],"tasks.":[108],"Overall,":[109],"this":[110],"underscores":[112],"potential":[114],"to":[115,125],"revolutionize":[116],"delivery,":[118],"emphasizing":[119],"need":[121],"ongoing":[123],"refinement":[124],"ensure":[126],"empathetic,":[127],"efficient,":[128],"universally":[130],"accessible":[131],"interactions.":[132]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
