{"id":"https://openalex.org/W7170759008","doi":"https://doi.org/10.1109/ecai69016.2026.11613811","title":"A Multi-Source Integration Architecture for Intelligent Enterprise Resource Planning and Customer Relationship Management Systems in Electronic Commerce","display_name":"A Multi-Source Integration Architecture for Intelligent Enterprise Resource Planning and Customer Relationship Management Systems in Electronic Commerce","publication_year":2026,"publication_date":"2026-07-01","ids":{"openalex":"https://openalex.org/W7170759008","doi":"https://doi.org/10.1109/ecai69016.2026.11613811"},"language":null,"primary_location":{"id":"doi:10.1109/ecai69016.2026.11613811","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ecai69016.2026.11613811","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2026 18th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5143582403","display_name":"Cynthia-Andreea Delea","orcid":null},"institutions":[{"id":"https://openalex.org/I118692353","display_name":"University of Science and Technology","ror":"https://ror.org/05bj7sh33","country_code":"YE","type":"education","lineage":["https://openalex.org/I118692353"]},{"id":"https://openalex.org/I61641377","display_name":"Universitatea Na\u021bional\u0103 de \u0218tiin\u021b\u0103 \u0219i Tehnologie Politehnica Bucure\u0219ti","ror":"https://ror.org/0558j5q12","country_code":"RO","type":"education","lineage":["https://openalex.org/I61641377"]}],"countries":["RO","YE"],"is_corresponding":false,"raw_author_name":"Cynthia-Andreea Delea","raw_affiliation_strings":["National University of Science and Technology POLITEHNICA Bucharest"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National University of Science and Technology POLITEHNICA Bucharest","institution_ids":["https://openalex.org/I118692353","https://openalex.org/I61641377"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011524976","display_name":"Eugen Pop","orcid":"https://orcid.org/0000-0002-6052-9200"},"institutions":[{"id":"https://openalex.org/I118692353","display_name":"University of Science and Technology","ror":"https://ror.org/05bj7sh33","country_code":"YE","type":"education","lineage":["https://openalex.org/I118692353"]},{"id":"https://openalex.org/I61641377","display_name":"Universitatea Na\u021bional\u0103 de \u0218tiin\u021b\u0103 \u0219i Tehnologie Politehnica Bucure\u0219ti","ror":"https://ror.org/0558j5q12","country_code":"RO","type":"education","lineage":["https://openalex.org/I61641377"]}],"countries":["RO","YE"],"is_corresponding":false,"raw_author_name":"Eugen Pop","raw_affiliation_strings":["National University of Science and Technology POLITEHNICA Bucharest"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National University of Science and Technology POLITEHNICA Bucharest","institution_ids":["https://openalex.org/I118692353","https://openalex.org/I61641377"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5128336169","display_name":"MIHNEA-ALEXANDRU MOISESCU","orcid":null},"institutions":[{"id":"https://openalex.org/I118692353","display_name":"University of Science and Technology","ror":"https://ror.org/05bj7sh33","country_code":"YE","type":"education","lineage":["https://openalex.org/I118692353"]},{"id":"https://openalex.org/I61641377","display_name":"Universitatea Na\u021bional\u0103 de \u0218tiin\u021b\u0103 \u0219i Tehnologie Politehnica Bucure\u0219ti","ror":"https://ror.org/0558j5q12","country_code":"RO","type":"education","lineage":["https://openalex.org/I61641377"]}],"countries":["RO","YE"],"is_corresponding":false,"raw_author_name":"Mihnea-Alexandru Moisescu","raw_affiliation_strings":["National University of Science and Technology POLITEHNICA Bucharest"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National University of Science and Technology POLITEHNICA Bucharest","institution_ids":["https://openalex.org/I118692353","https://openalex.org/I61641377"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5143581422","display_name":"Miruna Elena Iliuta","orcid":null},"institutions":[{"id":"https://openalex.org/I118692353","display_name":"University of Science and Technology","ror":"https://ror.org/05bj7sh33","country_code":"YE","type":"education","lineage":["https://openalex.org/I118692353"]},{"id":"https://openalex.org/I61641377","display_name":"Universitatea Na\u021bional\u0103 de \u0218tiin\u021b\u0103 \u0219i Tehnologie Politehnica Bucure\u0219ti","ror":"https://ror.org/0558j5q12","country_code":"RO","type":"education","lineage":["https://openalex.org/I61641377"]}],"countries":["RO","YE"],"is_corresponding":false,"raw_author_name":"Miruna Elena Iliuta","raw_affiliation_strings":["National University of Science and Technology POLITEHNICA Bucharest"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National University of Science and Technology POLITEHNICA Bucharest","institution_ids":["https://openalex.org/I118692353","https://openalex.org/I61641377"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":null,"topics":[],"keywords":[{"id":"https://openalex.org/keywords/customer-relationship-management","display_name":"Customer relationship management","score":0.6044999957084656},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.6022999882698059},{"id":"https://openalex.org/keywords/enterprise-architecture","display_name":"Enterprise architecture","score":0.43790000677108765},{"id":"https://openalex.org/keywords/architecture","display_name":"Architecture","score":0.40939998626708984},{"id":"https://openalex.org/keywords/enterprise-relationship-management","display_name":"Enterprise relationship management","score":0.40720000863075256},{"id":"https://openalex.org/keywords/human-resource-management-system","display_name":"Human resource management system","score":0.4016999900341034},{"id":"https://openalex.org/keywords/enterprise-information-system","display_name":"Enterprise information system","score":0.4009999930858612},{"id":"https://openalex.org/keywords/enterprise-planning-system","display_name":"Enterprise planning system","score":0.3840999901294708},{"id":"https://openalex.org/keywords/enterprise-integration","display_name":"Enterprise integration","score":0.3734999895095825}],"concepts":[{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.6044999957084656},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.6022999882698059},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5852000117301941},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.53329998254776},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49549999833106995},{"id":"https://openalex.org/C10590034","wikidata":"https://www.wikidata.org/wiki/Q1048431","display_name":"Enterprise architecture","level":3,"score":0.43790000677108765},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.40939998626708984},{"id":"https://openalex.org/C27850374","wikidata":"https://www.wikidata.org/wiki/Q5380405","display_name":"Enterprise relationship management","level":5,"score":0.40720000863075256},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40299999713897705},{"id":"https://openalex.org/C176165272","wikidata":"https://www.wikidata.org/wiki/Q2072225","display_name":"Human resource management system","level":3,"score":0.4016999900341034},{"id":"https://openalex.org/C27295321","wikidata":"https://www.wikidata.org/wiki/Q831795","display_name":"Enterprise information system","level":2,"score":0.4009999930858612},{"id":"https://openalex.org/C184062371","wikidata":"https://www.wikidata.org/wiki/Q5380399","display_name":"Enterprise planning system","level":2,"score":0.3840999901294708},{"id":"https://openalex.org/C53996427","wikidata":"https://www.wikidata.org/wiki/Q5380387","display_name":"Enterprise integration","level":3,"score":0.3734999895095825},{"id":"https://openalex.org/C82419060","wikidata":"https://www.wikidata.org/wiki/Q5380394","display_name":"Enterprise life cycle","level":2,"score":0.3693999946117401},{"id":"https://openalex.org/C171141877","wikidata":"https://www.wikidata.org/wiki/Q5276085","display_name":"Digital firm","level":3,"score":0.35280001163482666},{"id":"https://openalex.org/C163352659","wikidata":"https://www.wikidata.org/wiki/Q5380367","display_name":"Enterprise architecture management","level":4,"score":0.34610000252723694},{"id":"https://openalex.org/C185765463","wikidata":"https://www.wikidata.org/wiki/Q1318054","display_name":"Enterprise software","level":2,"score":0.3418999910354614},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.34040001034736633},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.3327000141143799},{"id":"https://openalex.org/C57660159","wikidata":"https://www.wikidata.org/wiki/Q5196460","display_name":"Customer intelligence","level":5,"score":0.3310000002384186},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.288100004196167},{"id":"https://openalex.org/C98025372","wikidata":"https://www.wikidata.org/wiki/Q477538","display_name":"Systems architecture","level":3,"score":0.28769999742507935},{"id":"https://openalex.org/C63207073","wikidata":"https://www.wikidata.org/wiki/Q1076010","display_name":"Customer to customer","level":5,"score":0.2831000089645386},{"id":"https://openalex.org/C31367271","wikidata":"https://www.wikidata.org/wiki/Q5196444","display_name":"Customer advocacy","level":4,"score":0.2651999890804291},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.26489999890327454},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.26330000162124634},{"id":"https://openalex.org/C2780609101","wikidata":"https://www.wikidata.org/wiki/Q17156588","display_name":"Resource management (computing)","level":2,"score":0.26089999079704285},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.2583000063896179}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ecai69016.2026.11613811","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ecai69016.2026.11613811","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2026 18th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W3025637241","https://openalex.org/W3124957586","https://openalex.org/W4226050904","https://openalex.org/W4229015798","https://openalex.org/W4285108239","https://openalex.org/W4289132387","https://openalex.org/W4381622506","https://openalex.org/W4403371879","https://openalex.org/W4409346681","https://openalex.org/W4411053472","https://openalex.org/W4413382384","https://openalex.org/W4414428470","https://openalex.org/W7106275975"],"related_works":[],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-08-11T07:18:39.950985","created_date":"2026-07-25T00:00:00"}
