{"id":"https://openalex.org/W3195625007","doi":"https://doi.org/10.1109/ecai52376.2021.9515065","title":"AI And Web-Based Interactive College Enquiry Chatbot","display_name":"AI And Web-Based Interactive College Enquiry Chatbot","publication_year":2021,"publication_date":"2021-07-01","ids":{"openalex":"https://openalex.org/W3195625007","doi":"https://doi.org/10.1109/ecai52376.2021.9515065","mag":"3195625007"},"language":"en","primary_location":{"id":"doi:10.1109/ecai52376.2021.9515065","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ecai52376.2021.9515065","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2021 13th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032221067","display_name":"Rohan Parkar","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Rohan Parkar","raw_affiliation_strings":["Computer Engineering, A. P. Shah Institute of Technology, Thane, India"],"affiliations":[{"raw_affiliation_string":"Computer Engineering, A. P. Shah Institute of Technology, Thane, India","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002645609","display_name":"Yash Payare","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yash Payare","raw_affiliation_strings":["Computer Engineering, A. P. Shah Institute of Technology, Thane, India"],"affiliations":[{"raw_affiliation_string":"Computer Engineering, A. P. Shah Institute of Technology, Thane, India","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070337506","display_name":"Keyur Mithari","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Keyur Mithari","raw_affiliation_strings":["Computer Engineering, A. P. Shah Institute of Technology, Thane, India"],"affiliations":[{"raw_affiliation_string":"Computer Engineering, A. P. Shah Institute of Technology, Thane, India","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035614125","display_name":"Jitesh Nambiar","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jitesh Nambiar","raw_affiliation_strings":["Computer Engineering, A. P. Shah Institute of Technology, Thane, India"],"affiliations":[{"raw_affiliation_string":"Computer Engineering, A. P. Shah Institute of Technology, Thane, India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5075275780","display_name":"Jaya Gupta","orcid":"https://orcid.org/0000-0002-2908-2762"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jaya Gupta","raw_affiliation_strings":["Computer Engineering, A. P. Shah Institute of Technology, Thane, India"],"affiliations":[{"raw_affiliation_string":"Computer Engineering, A. P. Shah Institute of Technology, Thane, India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5032221067"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.2634,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.93292789,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"5"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9519000053405762,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9947278499603271},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6639281511306763},{"id":"https://openalex.org/keywords/terminology","display_name":"Terminology","score":0.6322100758552551},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.6169495582580566},{"id":"https://openalex.org/keywords/web-application","display_name":"Web application","score":0.44248875975608826},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.32643917202949524},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.09937974810600281}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9947278499603271},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6639281511306763},{"id":"https://openalex.org/C547195049","wikidata":"https://www.wikidata.org/wiki/Q1725664","display_name":"Terminology","level":2,"score":0.6322100758552551},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.6169495582580566},{"id":"https://openalex.org/C118643609","wikidata":"https://www.wikidata.org/wiki/Q189210","display_name":"Web application","level":2,"score":0.44248875975608826},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.32643917202949524},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.09937974810600281},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ecai52376.2021.9515065","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ecai52376.2021.9515065","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2021 13th International Conference on Electronics, Computers and Artificial Intelligence (ECAI)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education","score":0.5699999928474426}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W2471693841","https://openalex.org/W2772103329","https://openalex.org/W2799342175","https://openalex.org/W2889751192","https://openalex.org/W2939728130","https://openalex.org/W2971384949","https://openalex.org/W2979130828","https://openalex.org/W3003167222","https://openalex.org/W3016356367","https://openalex.org/W3107933966","https://openalex.org/W4285719527","https://openalex.org/W6768444463"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4387007686","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425"],"abstract_inverted_index":{"AI":[0,34],"and":[1,33,42,67,77,140,157,172],"web-based":[2,26],"interactive":[3],"College":[4,55],"Enquiry":[5,56],"Chatbot":[6,57],"is":[7,87,201],"a":[8,25,71,91,113,153,174],"straightforward":[9],"web":[10],"application":[11,27],"that":[12,28,48,115],"aims":[13],"to":[14,36,64,73,93,98,103,134,163,203],"supply":[15],"knowledge":[16],"regarding":[17],"college.":[18],"The":[19,54],"chatbot":[20,92,110,165,193],"created":[21,50],"here":[22],"may":[23,111,116],"be":[24,94,112],"uses":[29],"tongue":[30],"Processing":[31],"Libraries":[32],"terminology":[35],"possess":[37],"conversations":[38,119,187],"with":[39,120,188],"humans.":[40],"\u201cEliza\u201d":[41],"\u201cCleverbot\u201d":[43],"are":[44,49,144],"several":[45],"online":[46],"applications":[47],"within":[51],"the":[52,65,74,106,164,170],"past.":[53],"will":[58],"engage":[59],"in":[60,89,150],"friendly":[61],"conversations,":[62],"respond":[63,133],"course":[66],"college":[68,107],"information,":[69],"provide":[70],"link":[72],"tutorial":[75],"calendar,":[76],"answer":[78],"frequently":[79],"asked":[80],"questions,":[81],"among":[82],"other":[83],"things.":[84],"This":[85],"project":[86],"specialized":[88],"creating":[90],"employed":[95],"by":[96,146],"students":[97],"urge":[99],"their":[100,138],"queries":[101],"responded":[102],"easily":[104],"from":[105],"website.":[108],"A":[109,192],"program":[114],"do":[117],"real":[118],"textual":[121],"and/or":[122],"auditory":[123],"methods.":[124],"Using":[125],"AI,":[126],"chatbots":[127,143,183],"can":[128,160,184,194],"simulate":[129],"human":[130],"conversations.":[131],"Humans":[132],"others":[135],"depending":[136],"on":[137],"mood":[139],"emotions.":[141],"Whereas":[142],"bound":[145],"some":[147],"rules,":[148],"resulting":[149],"them":[151],"treating":[152],"customer":[154],"most":[155],"politely":[156],"perfectly.":[158],"Students":[159],"ask":[161],"questions":[162],"at":[166],"any":[167,179],"time":[168,180],"of":[169,181,190],"day":[171],"get":[173],"reply":[175],"very":[176],"quickly.":[177],"At":[178],"day,":[182],"have":[185],"simultaneous":[186],"thousands":[189],"people.":[191],"work":[195],"24x7":[196],"without":[197],"getting":[198],"tired.":[199],"It":[200],"subjected":[202],"minimal":[204],"errors":[205],"thus":[206],"increasing":[207],"productivity.":[208]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}