{"id":"https://openalex.org/W2139520155","doi":"https://doi.org/10.1109/dsn.2004.1311910","title":"Experience with evaluating human-assisted recovery processes","display_name":"Experience with evaluating human-assisted recovery processes","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W2139520155","doi":"https://doi.org/10.1109/dsn.2004.1311910","mag":"2139520155"},"language":"en","primary_location":{"id":"doi:10.1109/dsn.2004.1311910","is_oa":false,"landing_page_url":"https://doi.org/10.1109/dsn.2004.1311910","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Dependable Systems and Networks, 2004","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103374450","display_name":"Aaron Brown","orcid":null},"institutions":[{"id":"https://openalex.org/I95457486","display_name":"University of California, Berkeley","ror":"https://ror.org/01an7q238","country_code":"US","type":"education","lineage":["https://openalex.org/I95457486"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"A.B. Brown","raw_affiliation_strings":["EECS Computer Science Division, University of California, Berkeley, USA","Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"EECS Computer Science Division, University of California, Berkeley, USA","institution_ids":["https://openalex.org/I95457486"]},{"raw_affiliation_string":"Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#","institution_ids":["https://openalex.org/I95457486"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110241762","display_name":"Long-yung Ivan Chung","orcid":null},"institutions":[{"id":"https://openalex.org/I95457486","display_name":"University of California, Berkeley","ror":"https://ror.org/01an7q238","country_code":"US","type":"education","lineage":["https://openalex.org/I95457486"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"L. Chung","raw_affiliation_strings":["EECS Computer Science Division, University of California, Berkeley, USA","Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"EECS Computer Science Division, University of California, Berkeley, USA","institution_ids":["https://openalex.org/I95457486"]},{"raw_affiliation_string":"Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#","institution_ids":["https://openalex.org/I95457486"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019153853","display_name":"W. Kakes","orcid":null},"institutions":[{"id":"https://openalex.org/I95457486","display_name":"University of California, Berkeley","ror":"https://ror.org/01an7q238","country_code":"US","type":"education","lineage":["https://openalex.org/I95457486"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"W. Kakes","raw_affiliation_strings":["EECS Computer Science Division, University of California, Berkeley, USA","Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"EECS Computer Science Division, University of California, Berkeley, USA","institution_ids":["https://openalex.org/I95457486"]},{"raw_affiliation_string":"Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#","institution_ids":["https://openalex.org/I95457486"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113682440","display_name":"Chi\u2010Hai Ling","orcid":null},"institutions":[{"id":"https://openalex.org/I95457486","display_name":"University of California, Berkeley","ror":"https://ror.org/01an7q238","country_code":"US","type":"education","lineage":["https://openalex.org/I95457486"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"C. Ling","raw_affiliation_strings":["EECS Computer Science Division, University of California, Berkeley, USA","Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"EECS Computer Science Division, University of California, Berkeley, USA","institution_ids":["https://openalex.org/I95457486"]},{"raw_affiliation_string":"Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#","institution_ids":["https://openalex.org/I95457486"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5077202069","display_name":"David A. Patterson","orcid":"https://orcid.org/0000-0003-0902-7093"},"institutions":[{"id":"https://openalex.org/I95457486","display_name":"University of California, Berkeley","ror":"https://ror.org/01an7q238","country_code":"US","type":"education","lineage":["https://openalex.org/I95457486"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"D.A. Patterson","raw_affiliation_strings":["EECS Computer Science Division, University of California, Berkeley, USA","Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"EECS Computer Science Division, University of California, Berkeley, USA","institution_ids":["https://openalex.org/I95457486"]},{"raw_affiliation_string":"Div. of Comput. Sci., California Univ., Berkeley, CA, USA#TAB#","institution_ids":["https://openalex.org/I95457486"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5103374450"],"corresponding_institution_ids":["https://openalex.org/I95457486"],"apc_list":null,"apc_paid":null,"fwci":3.2174,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.91147951,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"405","last_page":"410"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13471","display_name":"Cognitive Functions and Memory","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13471","display_name":"Cognitive Functions and Memory","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10639","display_name":"Advanced Software Engineering Methodologies","score":0.9937999844551086,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dependability","display_name":"Dependability","score":0.9798539876937866},{"id":"https://openalex.org/keywords/undo","display_name":"Undo","score":0.9138293862342834},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7716708183288574},{"id":"https://openalex.org/keywords/benchmarking","display_name":"Benchmarking","score":0.7131770849227905},{"id":"https://openalex.org/keywords/point","display_name":"Point (geometry)","score":0.4923347234725952},{"id":"https://openalex.org/keywords/class","display_name":"Class (philosophy)","score":0.4896441102027893},{"id":"https://openalex.org/keywords/reliability-engineering","display_name":"Reliability engineering","score":0.35436609387397766},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.3197682797908783},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.20815551280975342},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.15091818571090698},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.10086977481842041}],"concepts":[{"id":"https://openalex.org/C77019957","wikidata":"https://www.wikidata.org/wiki/Q2689057","display_name":"Dependability","level":2,"score":0.9798539876937866},{"id":"https://openalex.org/C2780154230","wikidata":"https://www.wikidata.org/wiki/Q513420","display_name":"Undo","level":2,"score":0.9138293862342834},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7716708183288574},{"id":"https://openalex.org/C86251818","wikidata":"https://www.wikidata.org/wiki/Q816754","display_name":"Benchmarking","level":2,"score":0.7131770849227905},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.4923347234725952},{"id":"https://openalex.org/C2777212361","wikidata":"https://www.wikidata.org/wiki/Q5127848","display_name":"Class (philosophy)","level":2,"score":0.4896441102027893},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.35436609387397766},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.3197682797908783},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.20815551280975342},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15091818571090698},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10086977481842041},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/dsn.2004.1311910","is_oa":false,"landing_page_url":"https://doi.org/10.1109/dsn.2004.1311910","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Conference on Dependable Systems and Networks, 2004","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1938052","https://openalex.org/W104553443","https://openalex.org/W176967344","https://openalex.org/W179580200","https://openalex.org/W275316050","https://openalex.org/W1485200701","https://openalex.org/W1523265213","https://openalex.org/W1952901498","https://openalex.org/W1983804562","https://openalex.org/W1990911977","https://openalex.org/W2105297890","https://openalex.org/W2117747363","https://openalex.org/W2135921689","https://openalex.org/W2138509363","https://openalex.org/W2156743150","https://openalex.org/W2166432683","https://openalex.org/W4236296299","https://openalex.org/W6600079931","https://openalex.org/W6607144868","https://openalex.org/W6607204639","https://openalex.org/W6610064218","https://openalex.org/W6628996700","https://openalex.org/W6631258671","https://openalex.org/W6680456895"],"related_works":["https://openalex.org/W79743612","https://openalex.org/W2115968517","https://openalex.org/W2575202322","https://openalex.org/W4244323118","https://openalex.org/W2158967736","https://openalex.org/W1038420441","https://openalex.org/W2114343912","https://openalex.org/W1603050071","https://openalex.org/W2139520155","https://openalex.org/W2080951167"],"abstract_inverted_index":{"We":[0,67],"describe":[1],"an":[2],"approach":[3,22,42,85],"to":[4,88],"quantitatively":[5],"evaluating":[6],"human-assisted":[7],"failure-recovery":[8],"tools":[9],"and":[10,33],"processes":[11],"in":[12,55],"the":[13,25,56,90,94],"environment":[14],"of":[15,28,45,75,93],"modern":[16],"Internetand":[17],"enterprise-class":[18],"server":[19],"systems.":[20],"Our":[21],"can":[23],"quantify":[24],"dependability":[26,46,91],"impact":[27],"a":[29,72,76],"single":[30],"recovery":[31,39,79],"system,":[32],"also":[34],"enables":[35],"comparisons":[36],"between":[37],"different":[38],"approaches.":[40],"The":[41],"combines":[43],"aspects":[44],"benchmarking":[47],"with":[48],"human":[49,53],"user":[50],"studies,":[51],"incorporating":[52],"participants":[54],"system":[57],"evaluations":[58],"yet":[59],"still":[60],"producing":[61],"typical":[62],"dependability-related":[63],"metrics":[64],"as":[65,96,98],"results.":[66],"illustrate":[68],"our":[69,84],"methodology":[70],"via":[71],"case":[73],"study":[74],"system-wide":[77],"undo/redo":[78],"tool":[80,95],"for":[81],"e-mail":[82],"services;":[83],"is":[86],"able":[87],"expose":[89],"benefits":[92],"well":[97],"point":[99],"out":[100],"areas":[101],"where":[102],"its":[103],"behavior":[104],"could":[105],"use":[106],"improvement.":[107]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}