{"id":"https://openalex.org/W4411551817","doi":"https://doi.org/10.1109/cscwd64889.2025.11033352","title":"A Novel Sentiment Lexicon for Evaluating the Priority of Electrical Service Work Order","display_name":"A Novel Sentiment Lexicon for Evaluating the Priority of Electrical Service Work Order","publication_year":2025,"publication_date":"2025-05-05","ids":{"openalex":"https://openalex.org/W4411551817","doi":"https://doi.org/10.1109/cscwd64889.2025.11033352"},"language":"en","primary_location":{"id":"doi:10.1109/cscwd64889.2025.11033352","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cscwd64889.2025.11033352","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 28th International Conference on Computer Supported Cooperative Work in Design (CSCWD)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082279217","display_name":"Fanqi Meng","orcid":"https://orcid.org/0000-0001-9921-089X"},"institutions":[{"id":"https://openalex.org/I179060312","display_name":"Northeast Electric Power University","ror":"https://ror.org/00zqaxa34","country_code":"CN","type":"education","lineage":["https://openalex.org/I179060312"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Fanqi Meng","raw_affiliation_strings":["School of Computer Science, Northeast Electric Power University,Jilin,China"],"affiliations":[{"raw_affiliation_string":"School of Computer Science, Northeast Electric Power University,Jilin,China","institution_ids":["https://openalex.org/I179060312"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113107740","display_name":"Jiehui Gao","orcid":null},"institutions":[{"id":"https://openalex.org/I179060312","display_name":"Northeast Electric Power University","ror":"https://ror.org/00zqaxa34","country_code":"CN","type":"education","lineage":["https://openalex.org/I179060312"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jiehui Gao","raw_affiliation_strings":["School of Computer Science, Northeast Electric Power University,Jilin,China"],"affiliations":[{"raw_affiliation_string":"School of Computer Science, Northeast Electric Power University,Jilin,China","institution_ids":["https://openalex.org/I179060312"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027220012","display_name":"Songbin Bao","orcid":null},"institutions":[{"id":"https://openalex.org/I179060312","display_name":"Northeast Electric Power University","ror":"https://ror.org/00zqaxa34","country_code":"CN","type":"education","lineage":["https://openalex.org/I179060312"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Songbin Bao","raw_affiliation_strings":["School of Computer Science, Northeast Electric Power University,Jilin,China"],"affiliations":[{"raw_affiliation_string":"School of Computer Science, Northeast Electric Power University,Jilin,China","institution_ids":["https://openalex.org/I179060312"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5082279217"],"corresponding_institution_ids":["https://openalex.org/I179060312"],"apc_list":null,"apc_paid":null,"fwci":2.8599,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.91522675,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"1271","last_page":"1276"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.8203999996185303,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.8203999996185303,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12451","display_name":"Smart Grid and Power Systems","score":0.7563999891281128,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14042","display_name":"Technology and Security Systems","score":0.7174999713897705,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/lexicon","display_name":"Lexicon","score":0.9187873005867004},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7063625454902649},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.576045036315918},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5559694766998291},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5218640565872192},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.44634222984313965},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3975009620189667},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11709779500961304},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.07369056344032288},{"id":"https://openalex.org/keywords/mechanical-engineering","display_name":"Mechanical engineering","score":0.0660170316696167}],"concepts":[{"id":"https://openalex.org/C2778121359","wikidata":"https://www.wikidata.org/wiki/Q8096","display_name":"Lexicon","level":2,"score":0.9187873005867004},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7063625454902649},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.576045036315918},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5559694766998291},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5218640565872192},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.44634222984313965},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3975009620189667},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11709779500961304},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.07369056344032288},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0660170316696167},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/cscwd64889.2025.11033352","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cscwd64889.2025.11033352","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 28th International Conference on Computer Supported Cooperative Work in Design (CSCWD)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W2068515881","https://openalex.org/W2155328222","https://openalex.org/W2510425099","https://openalex.org/W2842462677","https://openalex.org/W3031273498","https://openalex.org/W3196324893","https://openalex.org/W4224296121","https://openalex.org/W4226162106","https://openalex.org/W4281689302","https://openalex.org/W4386624063","https://openalex.org/W4394987896","https://openalex.org/W4396922029","https://openalex.org/W4401886883","https://openalex.org/W4408716096","https://openalex.org/W6791094157","https://openalex.org/W6865781788"],"related_works":["https://openalex.org/W2140536630","https://openalex.org/W3195005284","https://openalex.org/W2391730868","https://openalex.org/W4394659737","https://openalex.org/W2759814045","https://openalex.org/W2118055728","https://openalex.org/W4399756845","https://openalex.org/W2736760277","https://openalex.org/W1831473261","https://openalex.org/W4293870971"],"abstract_inverted_index":{"Various":[0],"service":[1,16,52,70,128,154,168],"requests":[2,129],"from":[3],"power":[4,61,95,114],"consumers,":[5],"including":[6],"maintenance,":[7],"consultations,":[8],"complaints,":[9],"etc.,":[10],"will":[11],"be":[12],"converted":[13],"into":[14],"electrical":[15,69,153,167],"work":[17,37,47,71,134,155,169],"orders":[18,38],"and":[19,45,53,60,97,116,165],"assigned":[20],"to":[21,41],"relevant":[22],"departments":[23],"for":[24,43,57,162],"processing.":[25,136],"Although":[26],"the":[27,86,111,117,124,131,150,160],"traditional":[28],"first-come-first-served":[29],"strategy":[30],"is":[31,80],"fair,":[32],"a":[33,89,102],"large":[34],"number":[35],"of":[36,88,113,120,126,133,152],"often":[39],"lead":[40],"delays":[42],"important":[44],"urgent":[46],"orders,":[48],"resulting":[49],"in":[50,85,148],"inefficient":[51],"causing":[54],"significant":[55],"losses":[56],"both":[58,94],"users":[59],"supply":[62],"companies.":[63],"To":[64],"address":[65],"this":[66,141],"challenge,":[67],"an":[68],"order":[72,135,170],"priority":[73,132,151],"evaluation":[74],"method":[75],"based":[76],"on":[77],"sentiment":[78,143],"analysis":[79],"proposed.":[81],"Its":[82],"innovation":[83],"lies":[84],"creation":[87],"dedicated":[90],"lexicon":[91,144],"that":[92,140],"integrates":[93],"features":[96],"user":[98,127],"emotions.":[99],"Combined":[100],"with":[101,130],"weighted":[103],"word":[104],"vector":[105],"model,":[106],"it":[107],"can":[108],"effectively":[109],"capture":[110],"severity":[112],"issues":[115],"emotional":[118],"intensity":[119],"users,":[121],"thereby":[122],"aligning":[123],"urgency":[125],"Experimental":[137],"results":[138,147],"show":[139],"new":[142],"achieves":[145],"satisfactory":[146],"evaluating":[149],"orders.":[156],"This":[157],"study":[158],"lays":[159],"foundation":[161],"enabling":[163],"efficient":[164],"automated":[166],"dispatch.":[171]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
