{"id":"https://openalex.org/W4400489207","doi":"https://doi.org/10.1109/cscwd61410.2024.10580641","title":"PsyChat: A Client-Centric Dialogue System for Mental Health Support","display_name":"PsyChat: A Client-Centric Dialogue System for Mental Health Support","publication_year":2024,"publication_date":"2024-05-08","ids":{"openalex":"https://openalex.org/W4400489207","doi":"https://doi.org/10.1109/cscwd61410.2024.10580641"},"language":"en","primary_location":{"id":"doi:10.1109/cscwd61410.2024.10580641","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cscwd61410.2024.10580641","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 27th International Conference on Computer Supported Cooperative Work in Design (CSCWD)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032525718","display_name":"Huachuan Qiu","orcid":null},"institutions":[{"id":"https://openalex.org/I76130692","display_name":"Zhejiang University","ror":"https://ror.org/00a2xv884","country_code":"CN","type":"education","lineage":["https://openalex.org/I76130692"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Huachuan Qiu","raw_affiliation_strings":["Zhejiang University,Hangzhou,China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Zhejiang University,Hangzhou,China","institution_ids":["https://openalex.org/I76130692"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100402759","display_name":"Anqi Li","orcid":"https://orcid.org/0000-0003-4352-5635"},"institutions":[{"id":"https://openalex.org/I76130692","display_name":"Zhejiang University","ror":"https://ror.org/00a2xv884","country_code":"CN","type":"education","lineage":["https://openalex.org/I76130692"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Anqi Li","raw_affiliation_strings":["Zhejiang University,Hangzhou,China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Zhejiang University,Hangzhou,China","institution_ids":["https://openalex.org/I76130692"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065441452","display_name":"Lizhi Ma","orcid":"https://orcid.org/0000-0001-5528-8396"},"institutions":[{"id":"https://openalex.org/I3133055985","display_name":"Westlake University","ror":"https://ror.org/05hfa4n20","country_code":"CN","type":"education","lineage":["https://openalex.org/I3133055985"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Lizhi Ma","raw_affiliation_strings":["Westlake University,School of Engineering,Hangzhou,China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Westlake University,School of Engineering,Hangzhou,China","institution_ids":["https://openalex.org/I3133055985"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103239171","display_name":"Zhenzhong Lan","orcid":"https://orcid.org/0000-0003-4763-6148"},"institutions":[{"id":"https://openalex.org/I3133055985","display_name":"Westlake University","ror":"https://ror.org/05hfa4n20","country_code":"CN","type":"education","lineage":["https://openalex.org/I3133055985"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhenzhong Lan","raw_affiliation_strings":["Westlake University,School of Engineering,Hangzhou,China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Westlake University,School of Engineering,Hangzhou,China","institution_ids":["https://openalex.org/I3133055985"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"2979","last_page":"2984"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9902999997138977,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9902999997138977,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9275000095367432,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6130610108375549},{"id":"https://openalex.org/keywords/mental-health","display_name":"Mental health","score":0.5380411148071289},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.43260008096694946},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3689708709716797},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.30338728427886963},{"id":"https://openalex.org/keywords/psychotherapist","display_name":"Psychotherapist","score":0.1859913468360901}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6130610108375549},{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.5380411148071289},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.43260008096694946},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3689708709716797},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.30338728427886963},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.1859913468360901}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/cscwd61410.2024.10580641","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cscwd61410.2024.10580641","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 27th International Conference on Computer Supported Cooperative Work in Design (CSCWD)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W2058373514","https://openalex.org/W2144476887","https://openalex.org/W2154652894","https://openalex.org/W2475723535","https://openalex.org/W2600463316","https://openalex.org/W2963206148","https://openalex.org/W3021636956","https://openalex.org/W3102725307","https://openalex.org/W3168867926","https://openalex.org/W3173209146","https://openalex.org/W3174116563","https://openalex.org/W4303443398","https://openalex.org/W4385572095","https://openalex.org/W4387158222","https://openalex.org/W4389519275","https://openalex.org/W4404783465","https://openalex.org/W6678262379","https://openalex.org/W6682631176","https://openalex.org/W6898505805"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052","https://openalex.org/W2382290278","https://openalex.org/W4395014643"],"abstract_inverted_index":{"Dialogue":[0],"systems":[1,39],"are":[2],"increasingly":[3],"integrated":[4],"into":[5],"mental":[6,43,132],"health":[7,44,133],"support":[8,45,91],"to":[9,63],"help":[10],"clients":[11],"facilitate":[12],"exploration,":[13],"gain":[14],"insight,":[15],"take":[16],"action,":[17],"and":[18,24,69,112,117,123,153,156],"ultimately":[19],"heal":[20],"themselves.":[21],"A":[22],"practical":[23],"user-friendly":[25],"dialogue":[26,38,75,86,97,128,142],"system":[27,87,98,129,143],"should":[28],"be":[29],"client-centric,":[30],"focusing":[31],"on":[32,49],"the":[33,50,55,74,121,136,141,146],"client\u2019s":[34,147],"behaviors.":[35],"However,":[36],"existing":[37],"publicly":[40],"available":[41],"for":[42,130],"often":[46],"concentrate":[47],"solely":[48],"counselor\u2019s":[51],"strategies":[52,68],"rather":[53],"than":[54],"behaviors":[56],"expressed":[57],"by":[58,73],"clients.":[59],"This":[60],"can":[61,144],"lead":[62],"unreasonable":[64],"or":[65],"inappropriate":[66],"counseling":[67],"corresponding":[70],"responses":[71],"generated":[72],"system.":[76],"To":[77],"address":[78],"this":[79],"issue,":[80],"we":[81],"propose":[82],"PsyChat,":[83],"a":[84],"client-centric":[85,96],"that":[88,140],"provides":[89],"psychological":[90],"through":[92],"online":[93],"chat.":[94],"The":[95],"comprises":[99],"five":[100],"modules:":[101],"client":[102],"behavior":[103],"recognition,":[104],"counselor":[105,151],"strategy":[106],"selection,":[107],"input":[108],"packer,":[109],"response":[110,113],"generator,":[111],"selection.":[114],"Both":[115],"automatic":[116],"human":[118],"evaluations":[119],"demonstrate":[120],"effectiveness":[122],"practicality":[124],"of":[125],"our":[126],"proposed":[127],"real-life":[131],"support.":[134],"Furthermore,":[135],"case":[137],"study":[138],"demonstrates":[139],"predict":[145],"behaviors,":[148],"select":[149],"appropriate":[150],"strategies,":[152],"generate":[154],"accurate":[155],"suitable":[157],"responses.":[158]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":15},{"year":2024,"cited_by_count":1}],"updated_date":"2026-07-17T09:13:05.818461","created_date":"2025-10-10T00:00:00"}
