{"id":"https://openalex.org/W4407169690","doi":"https://doi.org/10.1109/chiuxid64022.2024.10860382","title":"User Interface and User Experience Optimization in E-commerce: Exploring Factors to Increase Purchase Intention","display_name":"User Interface and User Experience Optimization in E-commerce: Exploring Factors to Increase Purchase Intention","publication_year":2024,"publication_date":"2024-11-15","ids":{"openalex":"https://openalex.org/W4407169690","doi":"https://doi.org/10.1109/chiuxid64022.2024.10860382"},"language":"en","primary_location":{"id":"doi:10.1109/chiuxid64022.2024.10860382","is_oa":false,"landing_page_url":"https://doi.org/10.1109/chiuxid64022.2024.10860382","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 10th International HCI and UX Conference in Indonesia (CHIuXiD)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Andy","orcid":null},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Andy","raw_affiliation_strings":["Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480","institution_ids":["https://openalex.org/I166073570"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111824260","display_name":"A. Razaq","orcid":null},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ahmad Razaq","raw_affiliation_strings":["Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480","institution_ids":["https://openalex.org/I166073570"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100678665","display_name":"Erwin Erwin","orcid":"https://orcid.org/0000-0001-7050-7243"},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Erwin","raw_affiliation_strings":["Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480","institution_ids":["https://openalex.org/I166073570"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013621970","display_name":"Desi Maya Kristin","orcid":null},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Desi Maya Kristin","raw_affiliation_strings":["Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bina Nusantara University,School of Information Systems,Information Systems Department,Jakarta,Indonesia,11480","institution_ids":["https://openalex.org/I166073570"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I166073570"],"apc_list":null,"apc_paid":null,"fwci":1.778,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.91491797,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.8561999797821045,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.8561999797821045,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13169","display_name":"Consumer Perception and Purchasing Behavior","score":0.8345999717712402,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.7258999943733215,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6756381988525391},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.6236802339553833},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.5925254821777344},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5893087983131409},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.5667822957038879},{"id":"https://openalex.org/keywords/user-interface-design","display_name":"User interface design","score":0.5318294167518616},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.4237118363380432},{"id":"https://openalex.org/keywords/interface-metaphor","display_name":"Interface metaphor","score":0.4140256345272064},{"id":"https://openalex.org/keywords/natural-user-interface","display_name":"Natural user interface","score":0.34233659505844116},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.32642555236816406}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6756381988525391},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.6236802339553833},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.5925254821777344},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5893087983131409},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.5667822957038879},{"id":"https://openalex.org/C149229913","wikidata":"https://www.wikidata.org/wiki/Q135707","display_name":"User interface design","level":3,"score":0.5318294167518616},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.4237118363380432},{"id":"https://openalex.org/C130858515","wikidata":"https://www.wikidata.org/wiki/Q3333480","display_name":"Interface metaphor","level":5,"score":0.4140256345272064},{"id":"https://openalex.org/C187482481","wikidata":"https://www.wikidata.org/wiki/Q1851756","display_name":"Natural user interface","level":4,"score":0.34233659505844116},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.32642555236816406},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/chiuxid64022.2024.10860382","is_oa":false,"landing_page_url":"https://doi.org/10.1109/chiuxid64022.2024.10860382","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 10th International HCI and UX Conference in Indonesia (CHIuXiD)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":49,"referenced_works":["https://openalex.org/W1535271175","https://openalex.org/W1968368027","https://openalex.org/W1978564988","https://openalex.org/W2025013988","https://openalex.org/W2094760913","https://openalex.org/W2099078684","https://openalex.org/W2100267791","https://openalex.org/W2151694441","https://openalex.org/W2284534261","https://openalex.org/W2312233113","https://openalex.org/W2548284508","https://openalex.org/W2602182765","https://openalex.org/W2743086073","https://openalex.org/W2755209284","https://openalex.org/W2758067497","https://openalex.org/W2900319398","https://openalex.org/W2915917556","https://openalex.org/W2958441827","https://openalex.org/W2964568813","https://openalex.org/W3005836565","https://openalex.org/W3007650245","https://openalex.org/W3008511258","https://openalex.org/W3014912797","https://openalex.org/W3015983793","https://openalex.org/W3021137813","https://openalex.org/W3082288310","https://openalex.org/W3089532725","https://openalex.org/W3091910317","https://openalex.org/W3092508781","https://openalex.org/W3094190730","https://openalex.org/W3096638896","https://openalex.org/W3124624899","https://openalex.org/W3192182640","https://openalex.org/W3198225841","https://openalex.org/W3211862385","https://openalex.org/W4226435755","https://openalex.org/W4308865903","https://openalex.org/W4311785326","https://openalex.org/W4321602729","https://openalex.org/W4378418425","https://openalex.org/W4382311418","https://openalex.org/W4386688134","https://openalex.org/W4387185626","https://openalex.org/W4393131662","https://openalex.org/W4394912464","https://openalex.org/W6735158146","https://openalex.org/W6770503568","https://openalex.org/W6810498830","https://openalex.org/W7001463696"],"related_works":["https://openalex.org/W2075580082","https://openalex.org/W3048212026","https://openalex.org/W2367556405","https://openalex.org/W2893969762","https://openalex.org/W2751424329","https://openalex.org/W4375935421","https://openalex.org/W4224032630","https://openalex.org/W2387394533","https://openalex.org/W3216880090","https://openalex.org/W4366777903"],"abstract_inverted_index":{"In":[0],"today\u2019s":[1],"digital":[2],"era,":[3],"e-commerce":[4,29,72,133,202],"has":[5,93],"become":[6],"a":[7,82,110,116,229],"crucial":[8],"part":[9],"of":[10,24,36,42,60,71,156,163,196],"global":[11],"retail,":[12],"changing":[13],"how":[14],"consumers":[15,37],"shop,":[16],"and":[17,22,64,130,134,184,199,213,222,225,231],"businesses":[18],"operate.":[19],"The":[20,141,187],"convenience":[21],"accessibility":[23],"online":[25],"shopping":[26,76],"have":[27],"made":[28],"platforms":[30,44],"the":[31,40,57,125,148,154,157,193,209],"preferred":[32],"choice":[33],"for":[34,181],"millions":[35],"worldwide.":[38],"However,":[39],"success":[41],"these":[43],"depends":[45],"on":[46,137],"more":[47],"than":[48],"just":[49],"product":[50],"availability;":[51],"it":[52],"is":[53,211],"deeply":[54],"tied":[55],"to":[56,103,123,203],"seamless":[58],"integration":[59],"user":[61,65,89,97,226],"interface":[62],"(UI)":[63],"experience":[66],"(UX)":[67],"design.":[68],"Nearly":[69],"60%":[70],"users":[73],"abandon":[74],"their":[75,80,135],"carts":[77],"without":[78],"completing":[79],"purchases,":[81],"problem":[83],"caused":[84],"by":[85,218],"various":[86],"factors,":[87],"including":[88],"experience.":[90,233],"Previous":[91],"research":[92,152,160,167,178],"indicated":[94],"that":[95],"positive":[96],"experiences":[98],"can":[99],"increase":[100],"society\u2019s":[101],"willingness":[102],"make":[104],"purchases.":[105],"This":[106],"article,":[107],"which":[108],"employs":[109],"qualitative":[111],"descriptive":[112],"approach":[113],"along":[114],"with":[115],"systematic":[117],"literature":[118],"review":[119],"(SLR)":[120],"methodology,":[121],"aims":[122],"identify":[124],"key":[126],"factors":[127],"influencing":[128],"UI":[129,198],"UX":[131,200],"in":[132,201],"impact":[136],"consumers\u2019":[138],"purchase":[139,205],"intentions.":[140],"information":[142,223],"extracted":[143],"from":[144,189],"each":[145],"study":[146],"includes":[147],"researcher\u2019s":[149],"background,":[150],"problem,":[151],"gap,":[153],"purpose":[155],"study,":[158],"methodologies,":[159],"sector,":[161],"country":[162],"publication,":[164],"interviewee":[165],"size,":[166],"model,":[168],"framework,":[169],"data":[170],"analysis":[171],"methods,":[172],"variables":[173],"tested,":[174],"hypothesis":[175],"test":[176],"findings,":[177],"limitations,":[179],"suggestions":[180],"future":[182],"research,":[183],"recommended":[185],"measures.":[186],"findings":[188],"this":[190],"SLR":[191],"highlight":[192],"complex":[194],"nature":[195],"optimizing":[197],"boost":[204],"intention.":[206],"Ergonomics":[207],"ensures":[208],"platform":[210],"user-friendly":[212],"intuitive,":[214],"quality":[215],"builds":[216],"trust":[217],"maintaining":[219],"high":[220],"service":[221],"standards,":[224],"preference":[227],"creates":[228],"personalized":[230],"engaging":[232]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}
