{"id":"https://openalex.org/W4392905203","doi":"https://doi.org/10.1109/ccnc51664.2024.10454634","title":"From Frustration to Function: A Study on Usability Challenges in Smart Home IoT Devices","display_name":"From Frustration to Function: A Study on Usability Challenges in Smart Home IoT Devices","publication_year":2024,"publication_date":"2024-01-06","ids":{"openalex":"https://openalex.org/W4392905203","doi":"https://doi.org/10.1109/ccnc51664.2024.10454634"},"language":"en","primary_location":{"id":"doi:10.1109/ccnc51664.2024.10454634","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ccnc51664.2024.10454634","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 IEEE 21st Consumer Communications &amp; Networking Conference (CCNC)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5094179141","display_name":"Vignay Chanda","orcid":null},"institutions":[{"id":"https://openalex.org/I78577930","display_name":"Columbia University","ror":"https://ror.org/00hj8s172","country_code":"US","type":"education","lineage":["https://openalex.org/I78577930"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Vignay Chanda","raw_affiliation_strings":["Columbia University,Department of Computer Science,New York,NY,USA","Department of Computer Science, Columbia University, New York, NY, USA"],"affiliations":[{"raw_affiliation_string":"Columbia University,Department of Computer Science,New York,NY,USA","institution_ids":["https://openalex.org/I78577930"]},{"raw_affiliation_string":"Department of Computer Science, Columbia University, New York, NY, USA","institution_ids":["https://openalex.org/I78577930"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032162714","display_name":"Luoyao Hao","orcid":"https://orcid.org/0000-0003-3014-8949"},"institutions":[{"id":"https://openalex.org/I78577930","display_name":"Columbia University","ror":"https://ror.org/00hj8s172","country_code":"US","type":"education","lineage":["https://openalex.org/I78577930"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Luoyao Hao","raw_affiliation_strings":["Columbia University,Department of Computer Science,New York,NY,USA","Department of Computer Science, Columbia University, New York, NY, USA"],"affiliations":[{"raw_affiliation_string":"Columbia University,Department of Computer Science,New York,NY,USA","institution_ids":["https://openalex.org/I78577930"]},{"raw_affiliation_string":"Department of Computer Science, Columbia University, New York, NY, USA","institution_ids":["https://openalex.org/I78577930"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010850094","display_name":"Henning Schulzrinne","orcid":"https://orcid.org/0000-0001-7604-1122"},"institutions":[{"id":"https://openalex.org/I78577930","display_name":"Columbia University","ror":"https://ror.org/00hj8s172","country_code":"US","type":"education","lineage":["https://openalex.org/I78577930"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Henning Schulzrinne","raw_affiliation_strings":["Columbia University,Department of Computer Science,New York,NY,USA","Department of Computer Science, Columbia University, New York, NY, USA"],"affiliations":[{"raw_affiliation_string":"Columbia University,Department of Computer Science,New York,NY,USA","institution_ids":["https://openalex.org/I78577930"]},{"raw_affiliation_string":"Department of Computer Science, Columbia University, New York, NY, USA","institution_ids":["https://openalex.org/I78577930"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5094179141"],"corresponding_institution_ids":["https://openalex.org/I78577930"],"apc_list":null,"apc_paid":null,"fwci":2.2502,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.87889496,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11241","display_name":"Advanced Malware Detection Techniques","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1711","display_name":"Signal Processing"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11241","display_name":"Advanced Malware Detection Techniques","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1711","display_name":"Signal Processing"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.9787999987602234,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10400","display_name":"Network Security and Intrusion Detection","score":0.9573000073432922,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8492591381072998},{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.7639337778091431},{"id":"https://openalex.org/keywords/frustration","display_name":"Frustration","score":0.7488229274749756},{"id":"https://openalex.org/keywords/home-automation","display_name":"Home automation","score":0.6960428953170776},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6069319248199463},{"id":"https://openalex.org/keywords/function","display_name":"Function (biology)","score":0.4802441895008087},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4332577586174011},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3701978325843811},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.2300216257572174},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.220966637134552},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.08260425925254822}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8492591381072998},{"id":"https://openalex.org/C81860439","wikidata":"https://www.wikidata.org/wiki/Q251212","display_name":"Internet of Things","level":2,"score":0.7639337778091431},{"id":"https://openalex.org/C38710091","wikidata":"https://www.wikidata.org/wiki/Q192242","display_name":"Frustration","level":2,"score":0.7488229274749756},{"id":"https://openalex.org/C507571656","wikidata":"https://www.wikidata.org/wiki/Q848436","display_name":"Home automation","level":2,"score":0.6960428953170776},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6069319248199463},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.4802441895008087},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4332577586174011},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3701978325843811},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.2300216257572174},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.220966637134552},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.08260425925254822},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ccnc51664.2024.10454634","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ccnc51664.2024.10454634","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 IEEE 21st Consumer Communications &amp; Networking Conference (CCNC)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1957394422","display_name":null,"funder_award_id":"CNS-1932418,EEC-2133516","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W2033811191","https://openalex.org/W2610622432","https://openalex.org/W2746178097","https://openalex.org/W2918264881","https://openalex.org/W3001796748","https://openalex.org/W3097792217","https://openalex.org/W3153380250","https://openalex.org/W4210540236","https://openalex.org/W4283210406","https://openalex.org/W4299301436","https://openalex.org/W6766492497"],"related_works":["https://openalex.org/W2380568010","https://openalex.org/W2370937237","https://openalex.org/W921996089","https://openalex.org/W2364246437","https://openalex.org/W2386183613","https://openalex.org/W2348739292","https://openalex.org/W2100120627","https://openalex.org/W2374204729","https://openalex.org/W3161928361","https://openalex.org/W3111735654"],"abstract_inverted_index":{"IoT":[0,78],"devices":[1,67],"have":[2],"significantly":[3],"altered":[4],"the":[5,27,37,45,56,60],"methods":[6],"of":[7,63,73,112],"interaction,":[8],"operation,":[9],"and":[10,68,91,109,121],"functionality":[11],"within":[12],"home":[13,66,77],"environments.":[14],"However,":[15],"individuals,":[16],"particularly":[17],"those":[18],"with":[19,44],"limited":[20],"technical":[21],"proficiency":[22],"who":[23],"stand":[24],"to":[25,47,94],"gain":[26],"most":[28],"from":[29,36,118],"these":[30,123],"advancements,":[31],"likely":[32],"encounter":[33],"challenges":[34],"stemming":[35],"intricate":[38],"setup":[39,61,84],"processes,":[40,85],"a":[41,110],"critical":[42],"stage":[43],"potential":[46],"limit":[48],"their":[49,83],"widespread":[50],"adoption.":[51],"Thus,":[52],"we":[53],"focus":[54],"on":[55],"user":[57,92],"experience":[58],"during":[59],"phase":[62],"mainstream":[64],"smart":[65,76],"conduct":[69],"an":[70],"empirical":[71],"study":[72],"15":[74],"representative":[75],"devices.":[79,124],"We":[80],"scrupulously":[81],"examine":[82],"as":[86,88],"well":[87],"accompanying":[89],"instructions":[90],"manuals,":[93],"assess":[95],"multi-faceted":[96],"usability":[97,103],"concerns.":[98],"Our":[99],"findings":[100],"reveal":[101],"19":[102],"issues,":[104],"indicating":[105],"notable":[106],"barriers,":[107],"inconsistencies,":[108],"lack":[111],"intuitiveness,":[113],"which":[114],"may":[115],"deter":[116],"consumers":[117],"successfully":[119],"configuring":[120],"using":[122]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
