{"id":"https://openalex.org/W4387951281","doi":"https://doi.org/10.1109/ccece58730.2023.10288713","title":"Statistical and Data Analytics Approaches to Parameter Tuning for Enhancing QoS of E-Banking Transactions: A Case Study of Sample Bank","display_name":"Statistical and Data Analytics Approaches to Parameter Tuning for Enhancing QoS of E-Banking Transactions: A Case Study of Sample Bank","publication_year":2023,"publication_date":"2023-09-24","ids":{"openalex":"https://openalex.org/W4387951281","doi":"https://doi.org/10.1109/ccece58730.2023.10288713"},"language":"en","primary_location":{"id":"doi:10.1109/ccece58730.2023.10288713","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ccece58730.2023.10288713","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 IEEE Canadian Conference on Electrical and Computer Engineering (CCECE)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005439464","display_name":"Hooman Razavi","orcid":"https://orcid.org/0009-0005-7944-672X"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":true,"raw_author_name":"Hooman Razavi","raw_affiliation_strings":["Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico"],"affiliations":[{"raw_affiliation_string":"Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","institution_ids":["https://openalex.org/I98461037"]},{"raw_affiliation_string":"School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055105821","display_name":"Mohammad Reza Jamali","orcid":"https://orcid.org/0000-0001-9858-1891"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mohammad Reza Jamali","raw_affiliation_strings":["Pulseware Co.,Tehran,Iran","Pulseware Co., Tehran, Iran"],"affiliations":[{"raw_affiliation_string":"Pulseware Co.,Tehran,Iran","institution_ids":[]},{"raw_affiliation_string":"Pulseware Co., Tehran, Iran","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093127286","display_name":"Morvaridsadat Emsaki","orcid":null},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Morvaridsadat Emsaki","raw_affiliation_strings":["Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico"],"affiliations":[{"raw_affiliation_string":"Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","institution_ids":["https://openalex.org/I98461037"]},{"raw_affiliation_string":"School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085704151","display_name":"Fatemeh Gholian-Jouybari","orcid":"https://orcid.org/0000-0002-5164-0644"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Fatemeh Gholian-Jouybari","raw_affiliation_strings":["Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico"],"affiliations":[{"raw_affiliation_string":"Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","institution_ids":["https://openalex.org/I98461037"]},{"raw_affiliation_string":"School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086247042","display_name":"Hossein Bonakdari","orcid":"https://orcid.org/0000-0001-6169-3654"},"institutions":[{"id":"https://openalex.org/I153718931","display_name":"University of Ottawa","ror":"https://ror.org/03c4mmv16","country_code":"CA","type":"education","lineage":["https://openalex.org/I153718931"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Hossein Bonakdari","raw_affiliation_strings":["University of Ottawa,Department of Civil Engineering,Ottawa,Canada,K1N 6N5"],"affiliations":[{"raw_affiliation_string":"University of Ottawa,Department of Civil Engineering,Ottawa,Canada,K1N 6N5","institution_ids":["https://openalex.org/I153718931"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089725678","display_name":"Mostafa Hajiaghaei\u2013Keshteli","orcid":"https://orcid.org/0000-0002-9988-2626"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Mostafa Hajiaghaei-Keshteli","raw_affiliation_strings":["Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico"],"affiliations":[{"raw_affiliation_string":"Tecnologico de Monterrey,School of Engineering and Science,Puebla,Mexico","institution_ids":["https://openalex.org/I98461037"]},{"raw_affiliation_string":"School of Engineering and Science, Tecnologico de Monterrey, Puebla, Mexico","institution_ids":["https://openalex.org/I98461037"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5005439464"],"corresponding_institution_ids":["https://openalex.org/I98461037"],"apc_list":null,"apc_paid":null,"fwci":2.0517,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.88172644,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"516","last_page":"521"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9768000245094299,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.9768000245094299,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.6922796368598938},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6348544359207153},{"id":"https://openalex.org/keywords/analytics","display_name":"Analytics","score":0.6177666783332825},{"id":"https://openalex.org/keywords/data-analysis","display_name":"Data analysis","score":0.4238939583301544},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3892554044723511},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.34724804759025574}],"concepts":[{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.6922796368598938},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6348544359207153},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.6177666783332825},{"id":"https://openalex.org/C175801342","wikidata":"https://www.wikidata.org/wiki/Q1988917","display_name":"Data analysis","level":2,"score":0.4238939583301544},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3892554044723511},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.34724804759025574},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ccece58730.2023.10288713","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ccece58730.2023.10288713","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 IEEE Canadian Conference on Electrical and Computer Engineering (CCECE)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W2766030714","https://openalex.org/W2767081553","https://openalex.org/W2893494242","https://openalex.org/W2949678561","https://openalex.org/W2964192535","https://openalex.org/W2979506351","https://openalex.org/W3126880121","https://openalex.org/W3131644998","https://openalex.org/W3203358377","https://openalex.org/W4200033524","https://openalex.org/W4205229935","https://openalex.org/W4210622739","https://openalex.org/W4210788822","https://openalex.org/W4212876013","https://openalex.org/W4221062824","https://openalex.org/W4224725425","https://openalex.org/W4311901921","https://openalex.org/W4362607464","https://openalex.org/W4382117990","https://openalex.org/W4403620702","https://openalex.org/W6745568432","https://openalex.org/W6873670200"],"related_works":["https://openalex.org/W4226266853","https://openalex.org/W4210252074","https://openalex.org/W3092201768","https://openalex.org/W2796632413","https://openalex.org/W2740083192","https://openalex.org/W2508885301","https://openalex.org/W2794907032","https://openalex.org/W4255802207","https://openalex.org/W4298181270","https://openalex.org/W4385267788"],"abstract_inverted_index":{"As":[0],"e-banking":[1],"networks":[2],"have":[3],"advanced":[4],"rapidly,":[5],"the":[6,14,33,39,45,49,66,90,116,128,147],"majority":[7],"of":[8,16,21,35,47,69,92],"financial":[9],"transactions":[10],"are":[11,30],"conducted":[12],"through":[13],"use":[15],"credit":[17],"cards.":[18],"A":[19],"number":[20],"qualitative":[22],"indices,":[23],"including":[24],"error":[25,129],"rate":[26],"and":[27,56,72,86,131,133,146],"response":[28],"time,":[29],"influenced":[31],"by":[32,143],"performance":[34,108],"each":[36],"node":[37],"in":[38,127,136],"transaction":[40,67],"process.":[41],"This":[42],"study":[43],"examines":[44],"issue":[46],"tuning":[48,76],"time-out":[50],"between":[51],"a":[52,60,124],"sample":[53],"bank's":[54],"switch":[55,138],"core":[57],"systems":[58,105],"using":[59],"statistical":[61,74,144],"data":[62,68],"analysis.":[63],"By":[64],"analyzing":[65,121],"three":[70],"years":[71],"applying":[73],"parameter":[75,117],"approach,":[77],"resources":[78],"can":[79,97],"be":[80,98],"allocated":[81],"effectively":[82],"to":[83,100,106],"prevent":[84],"errors":[85],"delays,":[87],"thereby":[88],"improving":[89],"QoS":[91],"e-banking.":[93],"Moreover,":[94],"this":[95],"approach":[96],"applied":[99],"other":[101],"banks":[102],"or":[103],"payment":[104],"enhance":[107],"without":[109],"requiring":[110],"significant":[111],"hardware":[112],"modifications.":[113],"Results":[114],"from":[115],"tuning,":[118],"based":[119],"on":[120],"data,":[122],"showed":[123],"considerable":[125],"improvement":[126],"average":[130],"variance":[132],"an":[134],"increase":[135],"bank":[137],"capacity,":[139],"which":[140],"was":[141],"confirmed":[142],"analysis":[145],"central":[148],"bank\u2019s":[149],"reports.":[150]},"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}