{"id":"https://openalex.org/W2104005701","doi":"https://doi.org/10.1109/cbms.2012.6266397","title":"HCMM - a maturity model for measuring and assessing the quality of cooperation between and within hospitals","display_name":"HCMM - a maturity model for measuring and assessing the quality of cooperation between and within hospitals","publication_year":2012,"publication_date":"2012-06-01","ids":{"openalex":"https://openalex.org/W2104005701","doi":"https://doi.org/10.1109/cbms.2012.6266397","mag":"2104005701"},"language":"en","primary_location":{"id":"doi:10.1109/cbms.2012.6266397","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cbms.2012.6266397","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 25th IEEE International Symposium on Computer-Based Medical Systems (CBMS)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082487494","display_name":"Tobias Mettler","orcid":"https://orcid.org/0000-0002-7895-7545"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Tobias Mettler","raw_affiliation_strings":["Institute of Information Management, University of Saint Gallen, Switzerland","Institute of Information Management, University of St. Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management, University of Saint Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]},{"raw_affiliation_string":"Institute of Information Management, University of St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054071893","display_name":"Andr\u00e9 Blondiau","orcid":null},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Andre Blondiau","raw_affiliation_strings":["Institute of Information Management, University of Saint Gallen, Switzerland","Institute of Information Management, University of St. Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management, University of Saint Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]},{"raw_affiliation_string":"Institute of Information Management, University of St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.704,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.92663687,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9829999804496765,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/benchmarking","display_name":"Benchmarking","score":0.7964202165603638},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.7889328002929688},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.7509109377861023},{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.7394106388092041},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6318148374557495},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.5931713581085205},{"id":"https://openalex.org/keywords/service-integration-maturity-model","display_name":"Service Integration Maturity Model","score":0.5605096817016602},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5493016242980957},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5368950963020325},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5176509022712708},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.49536287784576416},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.4610741436481476},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.34586501121520996},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.31792590022087097},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1327240765094757},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.09466418623924255}],"concepts":[{"id":"https://openalex.org/C86251818","wikidata":"https://www.wikidata.org/wiki/Q816754","display_name":"Benchmarking","level":2,"score":0.7964202165603638},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.7889328002929688},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7509109377861023},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.7394106388092041},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6318148374557495},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.5931713581085205},{"id":"https://openalex.org/C73890322","wikidata":"https://www.wikidata.org/wiki/Q7455693","display_name":"Service Integration Maturity Model","level":4,"score":0.5605096817016602},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5493016242980957},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5368950963020325},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5176509022712708},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49536287784576416},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.4610741436481476},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.34586501121520996},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.31792590022087097},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1327240765094757},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.09466418623924255},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/cbms.2012.6266397","is_oa":false,"landing_page_url":"https://doi.org/10.1109/cbms.2012.6266397","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2012 25th IEEE International Symposium on Computer-Based Medical Systems (CBMS)","raw_type":"proceedings-article"},{"id":"pmh:oai:www.alexandria.unisg.ch:214632","is_oa":false,"landing_page_url":"http://www.alexandria.unisg.ch/214632/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400650","display_name":"Alexandria (UniSG) (University of St.Gallen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210158813","host_organization_name":"St.Gallen University of Teacher Education","host_organization_lineage":["https://openalex.org/I4210158813"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference or Workshop Item"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.5299999713897705}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W23329902","https://openalex.org/W1526380962","https://openalex.org/W1573757663","https://openalex.org/W1595934994","https://openalex.org/W1945221235","https://openalex.org/W1974613913","https://openalex.org/W1982844529","https://openalex.org/W1984198354","https://openalex.org/W1987795566","https://openalex.org/W2008476833","https://openalex.org/W2011365999","https://openalex.org/W2011720015","https://openalex.org/W2044689761","https://openalex.org/W2051334416","https://openalex.org/W2068945975","https://openalex.org/W2073275508","https://openalex.org/W2089924586","https://openalex.org/W2136249118","https://openalex.org/W2151461605","https://openalex.org/W3121584102","https://openalex.org/W4232986892","https://openalex.org/W6631431454"],"related_works":["https://openalex.org/W2806063704","https://openalex.org/W2889844859","https://openalex.org/W2530870121","https://openalex.org/W3175617745","https://openalex.org/W2912268755","https://openalex.org/W2992877076","https://openalex.org/W797518012","https://openalex.org/W2734763330","https://openalex.org/W2961659353","https://openalex.org/W4384822944"],"abstract_inverted_index":{"Increased":[0],"competition":[1],"and":[2,15,36,50,54,101,120,129,149],"market":[3],"dynamics":[4],"in":[5,30,39,133],"healthcare":[6,147],"force":[7],"hospitals":[8,29],"to":[9,79,125],"intensify":[10],"their":[11],"efforts":[12],"toward":[13],"specialization":[14],"cooperation":[16,96],"with":[17,144],"others.":[18],"In":[19,123],"this":[20],"paper,":[21],"a":[22,40,64,98,136],"maturity":[23],"model":[24],"is":[25,52,139],"discussed":[26],"that":[27,44],"assists":[28],"evolving":[31],"the":[32,45,77,82,93,106],"required":[33],"strategic,":[34],"organizational,":[35],"technical":[37],"capabilities":[38],"systematic":[41],"way":[42],"so":[43],"formation":[46],"of":[47,66,95,135],"collaborative":[48],"structures":[49],"processes":[51],"efficient":[53],"effective.":[55],"The":[56,141],"so-called":[57],"Hospital":[58],"Cooperation":[59],"Maturity":[60],"Model":[61],"(HCMM),":[62],"queries":[63],"total":[65],"36":[67],"reference":[68],"points":[69],"reflecting":[70],"3":[71],"distinct":[72],"organizational":[73],"dimensions":[74],"relevant":[75],"for":[76,91,117,146],"ability":[78],"cooperate.":[80],"On":[81],"one":[83],"hand":[84],"it":[85,109],"can":[86,110],"be":[87,112],"used":[88],"as":[89,114],"basis":[90],"benchmarking":[92],"quality":[94],"between":[97],"particular":[99],"hospital":[100],"its":[102,127],"business":[103],"partners;":[104],"on":[105],"other":[107],"hand,":[108],"also":[111],"applied":[113],"common":[115],"ground":[116],"shared":[118],"learning":[119],"improvement":[121],"initiatives.":[122],"order":[124],"demonstrate":[126],"usability":[128],"applicability,":[130],"an":[131],"instantiation":[132],"form":[134],"software":[137],"prototype":[138],"presented.":[140],"paper":[142],"ends":[143],"recommendations":[145],"practice":[148],"future":[150],"research.":[151]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}