{"id":"https://openalex.org/W4387143407","doi":"https://doi.org/10.1109/case56687.2023.10260461","title":"Technician Scheduling and Staffing for Medical Procedures in Heart Rhythm Services","display_name":"Technician Scheduling and Staffing for Medical Procedures in Heart Rhythm Services","publication_year":2023,"publication_date":"2023-08-26","ids":{"openalex":"https://openalex.org/W4387143407","doi":"https://doi.org/10.1109/case56687.2023.10260461"},"language":"en","primary_location":{"id":"doi:10.1109/case56687.2023.10260461","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/case56687.2023.10260461","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 IEEE 19th International Conference on Automation Science and Engineering (CASE)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100628012","display_name":"Feifan Wang","orcid":"https://orcid.org/0000-0002-8204-8758"},"institutions":[{"id":"https://openalex.org/I4210125099","display_name":"Mayo Clinic in Arizona","ror":"https://ror.org/03jp40720","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210125099"]},{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN","US"],"is_corresponding":false,"raw_author_name":"Feifan Wang","raw_affiliation_strings":["Kern Center for the Science of Health Care Delivery, Mayo Clinic,Rochester,MN,USA","Department of Industrial Engineering, Tsinghua University, Beijing, China","Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kern Center for the Science of Health Care Delivery, Mayo Clinic,Rochester,MN,USA","institution_ids":["https://openalex.org/I4210125099"]},{"raw_affiliation_string":"Department of Industrial Engineering, Tsinghua University, Beijing, China","institution_ids":["https://openalex.org/I99065089"]},{"raw_affiliation_string":"Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN, USA","institution_ids":["https://openalex.org/I4210125099"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033164357","display_name":"Yu-Li Huang","orcid":"https://orcid.org/0000-0002-3575-3446"},"institutions":[{"id":"https://openalex.org/I4210125099","display_name":"Mayo Clinic in Arizona","ror":"https://ror.org/03jp40720","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210125099"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yu-Li Huang","raw_affiliation_strings":["Kern Center for the Science of Health Care Delivery, Mayo Clinic,Rochester,MN,USA","Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kern Center for the Science of Health Care Delivery, Mayo Clinic,Rochester,MN,USA","institution_ids":["https://openalex.org/I4210125099"]},{"raw_affiliation_string":"Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN, USA","institution_ids":["https://openalex.org/I4210125099"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5104175451","display_name":"Susan Graff","orcid":null},"institutions":[{"id":"https://openalex.org/I1330342723","display_name":"Mayo Clinic","ror":"https://ror.org/02qp3tb03","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723"]},{"id":"https://openalex.org/I4210125099","display_name":"Mayo Clinic in Arizona","ror":"https://ror.org/03jp40720","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210125099"]},{"id":"https://openalex.org/I4210146710","display_name":"Mayo Clinic in Florida","ror":"https://ror.org/03zzw1w08","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210146710"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Susan Graff","raw_affiliation_strings":["Mayo Clinic,Department of Cardiovascular Medicine,Rochester,MN,USA","Department of Cardiovascular Medicine, Mayo Clinic, Rochester, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mayo Clinic,Department of Cardiovascular Medicine,Rochester,MN,USA","institution_ids":["https://openalex.org/I1330342723","https://openalex.org/I4210125099","https://openalex.org/I4210146710"]},{"raw_affiliation_string":"Department of Cardiovascular Medicine, Mayo Clinic, Rochester, MN, USA","institution_ids":["https://openalex.org/I4210125099"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5114086236","display_name":"Joshua Peterson","orcid":null},"institutions":[{"id":"https://openalex.org/I1330342723","display_name":"Mayo Clinic","ror":"https://ror.org/02qp3tb03","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723"]},{"id":"https://openalex.org/I4210125099","display_name":"Mayo Clinic in Arizona","ror":"https://ror.org/03jp40720","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210125099"]},{"id":"https://openalex.org/I4210146710","display_name":"Mayo Clinic in Florida","ror":"https://ror.org/03zzw1w08","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210146710"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joshua Peterson","raw_affiliation_strings":["Mayo Clinic,Department of Cardiovascular Medicine,Rochester,MN,USA","Department of Cardiovascular Medicine, Mayo Clinic, Rochester, MN, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mayo Clinic,Department of Cardiovascular Medicine,Rochester,MN,USA","institution_ids":["https://openalex.org/I1330342723","https://openalex.org/I4210125099","https://openalex.org/I4210146710"]},{"raw_affiliation_string":"Department of Cardiovascular Medicine, Mayo Clinic, Rochester, MN, USA","institution_ids":["https://openalex.org/I4210125099"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12401","display_name":"Scheduling and Timetabling Solutions","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12174","display_name":"Hospital Admissions and Outcomes","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/2711","display_name":"Emergency Medicine"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/technician","display_name":"Technician","score":0.9491697549819946},{"id":"https://openalex.org/keywords/staffing","display_name":"Staffing","score":0.7968886494636536},{"id":"https://openalex.org/keywords/overtime","display_name":"Overtime","score":0.7647379040718079},{"id":"https://openalex.org/keywords/schedule","display_name":"Schedule","score":0.5187582969665527},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4458085000514984},{"id":"https://openalex.org/keywords/economic-shortage","display_name":"Economic shortage","score":0.4385327696800232},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.3550519645214081},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3089601993560791},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.2020663619041443},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.1573115885257721},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.0785476565361023}],"concepts":[{"id":"https://openalex.org/C2776229289","wikidata":"https://www.wikidata.org/wiki/Q5352191","display_name":"Technician","level":2,"score":0.9491697549819946},{"id":"https://openalex.org/C2777512617","wikidata":"https://www.wikidata.org/wiki/Q1783605","display_name":"Staffing","level":2,"score":0.7968886494636536},{"id":"https://openalex.org/C2780407378","wikidata":"https://www.wikidata.org/wiki/Q667022","display_name":"Overtime","level":2,"score":0.7647379040718079},{"id":"https://openalex.org/C68387754","wikidata":"https://www.wikidata.org/wiki/Q7271585","display_name":"Schedule","level":2,"score":0.5187582969665527},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4458085000514984},{"id":"https://openalex.org/C194051981","wikidata":"https://www.wikidata.org/wiki/Q1337691","display_name":"Economic shortage","level":3,"score":0.4385327696800232},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3550519645214081},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3089601993560791},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2020663619041443},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.1573115885257721},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0785476565361023},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/case56687.2023.10260461","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/case56687.2023.10260461","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 IEEE 19th International Conference on Automation Science and Engineering (CASE)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4399999976158142}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1987530194","https://openalex.org/W1988708431","https://openalex.org/W2067799000","https://openalex.org/W2090888613","https://openalex.org/W2094910189","https://openalex.org/W2131699994","https://openalex.org/W2137914002","https://openalex.org/W2337604023","https://openalex.org/W2414541196","https://openalex.org/W2744387062","https://openalex.org/W2789307319","https://openalex.org/W2806805620","https://openalex.org/W2891000611","https://openalex.org/W2985481051","https://openalex.org/W2987482945","https://openalex.org/W2998945763","https://openalex.org/W3007020835","https://openalex.org/W3123266901","https://openalex.org/W3124397511","https://openalex.org/W3193503281","https://openalex.org/W4211046760","https://openalex.org/W6715376908","https://openalex.org/W6772461036","https://openalex.org/W6799700578"],"related_works":["https://openalex.org/W4388536026","https://openalex.org/W3124149305","https://openalex.org/W2128854221","https://openalex.org/W2494554749","https://openalex.org/W4235406906","https://openalex.org/W2912990475","https://openalex.org/W2470929004","https://openalex.org/W50941706","https://openalex.org/W2737454554","https://openalex.org/W1522822627"],"abstract_inverted_index":{"Technician":[0],"is":[1,12,59,122,136,140],"an":[2],"essential":[3],"role":[4],"in":[5,68,88,98,164],"a":[6,16,34,62,96,102,128,133],"medical":[7,76,85],"procedure.":[8],"A":[9],"technician":[10,31,47,52,55,63,91,116,129,147,166,170],"team":[11,171],"often":[13],"faced":[14],"with":[15,33,132],"high":[17,82],"workload":[18],"variability":[19],"due":[20],"to":[21,41,46,124,142,145],"uncertain":[22],"procedure":[23],"case":[24,27],"number":[25,110],"and":[26,54,65,80,101,127,149,168],"duration.":[28],"Traditional":[29],"manual":[30],"schedule":[32,125],"fixed":[35],"shift":[36],"may":[37,107],"not":[38],"be":[39,143],"able":[40,144],"address":[42],"the":[43,69,89,99,151,159,162],"variability,":[44],"leading":[45],"shortage,":[48],"extra":[49],"cost":[50],"on":[51],"overtime":[53],"dissatisfaction.":[56],"This":[57],"paper":[58],"motivated":[60],"by":[61],"scheduling":[64,130],"staffing":[66,167],"problem":[67],"Heart":[70],"Rhythm":[71],"Services.":[72],"Historical":[73],"data":[74],"of":[75,84,111,153,161],"procedures":[77],"are":[78],"evaluated":[79],"show":[81],"uncertainty":[83],"procedures,":[86],"resulting":[87],"daily":[90],"demand":[92],"distribution":[93],"that":[94],"has":[95],"peak":[97],"morning":[100],"long":[103],"right":[104],"tail.":[105],"Hospital":[106],"employ":[108],"excessive":[109],"technicians":[112],"but":[113],"still":[114],"experience":[115],"shortage.":[117],"An":[118],"integer":[119],"programming":[120],"model":[121],"proposed":[123],"technicians,":[126],"tool":[131,139,163],"user-friendly":[134],"interface":[135],"developed.":[137],"The":[138],"shown":[141],"improve":[146],"coverage":[148],"reduce":[150],"use":[152],"overtime.":[154],"Besides,":[155],"we":[156],"also":[157],"present":[158],"capability":[160],"supporting":[165],"determining":[169],"configuration.":[172]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-07-27T08:26:11.824852","created_date":"2025-10-10T00:00:00"}