{"id":"https://openalex.org/W4360765036","doi":"https://doi.org/10.1109/asonam55673.2022.10068664","title":"Understanding the Impact of Culture in Assessing Helpfulness of Online Reviews","display_name":"Understanding the Impact of Culture in Assessing Helpfulness of Online Reviews","publication_year":2022,"publication_date":"2022-11-10","ids":{"openalex":"https://openalex.org/W4360765036","doi":"https://doi.org/10.1109/asonam55673.2022.10068664"},"language":"en","primary_location":{"id":"doi:10.1109/asonam55673.2022.10068664","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/asonam55673.2022.10068664","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM)","raw_type":"proceedings-article"},"type":"article","indexed_in":["arxiv","crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/2305.04836","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103177367","display_name":"Khaled Alanezi","orcid":"https://orcid.org/0000-0001-9493-6288"},"institutions":[{"id":"https://openalex.org/I143601524","display_name":"Public Authority for Applied Education and Training","ror":"https://ror.org/024242h31","country_code":"KW","type":"education","lineage":["https://openalex.org/I143601524"]}],"countries":["KW"],"is_corresponding":true,"raw_author_name":"Khaled Alanezi","raw_affiliation_strings":["College of Basic Education, PAAET,Computer Department,Kuwait","Computer Department, College of Basic Education, PAAET, Kuwait"],"affiliations":[{"raw_affiliation_string":"College of Basic Education, PAAET,Computer Department,Kuwait","institution_ids":["https://openalex.org/I143601524"]},{"raw_affiliation_string":"Computer Department, College of Basic Education, PAAET, Kuwait","institution_ids":["https://openalex.org/I143601524"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027427849","display_name":"Nuha Albadi","orcid":"https://orcid.org/0000-0003-1273-8371"},"institutions":[{"id":"https://openalex.org/I188538660","display_name":"University of Colorado Boulder","ror":"https://ror.org/02ttsq026","country_code":"US","type":"education","lineage":["https://openalex.org/I188538660"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nuha Albadi","raw_affiliation_strings":["University of Colorado,Department of Computer Science,Boulder,CO,USA","Department of Computer Science, University of Colorado, Boulder, CO, USA"],"affiliations":[{"raw_affiliation_string":"University of Colorado,Department of Computer Science,Boulder,CO,USA","institution_ids":["https://openalex.org/I188538660"]},{"raw_affiliation_string":"Department of Computer Science, University of Colorado, Boulder, CO, USA","institution_ids":["https://openalex.org/I188538660"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090946257","display_name":"Omar Hammad","orcid":"https://orcid.org/0009-0009-5581-2843"},"institutions":[{"id":"https://openalex.org/I188538660","display_name":"University of Colorado Boulder","ror":"https://ror.org/02ttsq026","country_code":"US","type":"education","lineage":["https://openalex.org/I188538660"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Omar Hammad","raw_affiliation_strings":["University of Colorado,Department of Computer Science,Boulder,CO,USA","Department of Computer Science, University of Colorado, Boulder, CO, USA"],"affiliations":[{"raw_affiliation_string":"University of Colorado,Department of Computer Science,Boulder,CO,USA","institution_ids":["https://openalex.org/I188538660"]},{"raw_affiliation_string":"Department of Computer Science, University of Colorado, Boulder, CO, USA","institution_ids":["https://openalex.org/I188538660"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017956142","display_name":"Maram Kurdi","orcid":"https://orcid.org/0000-0002-2136-7683"},"institutions":[{"id":"https://openalex.org/I188538660","display_name":"University of Colorado Boulder","ror":"https://ror.org/02ttsq026","country_code":"US","type":"education","lineage":["https://openalex.org/I188538660"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Maram Kurdi","raw_affiliation_strings":["University of Colorado,Department of Computer Science,Boulder,CO,USA","Department of Computer Science, University of Colorado, Boulder, CO, USA"],"affiliations":[{"raw_affiliation_string":"University of Colorado,Department of Computer Science,Boulder,CO,USA","institution_ids":["https://openalex.org/I188538660"]},{"raw_affiliation_string":"Department of Computer Science, University of Colorado, Boulder, CO, USA","institution_ids":["https://openalex.org/I188538660"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5112395873","display_name":"Shivakant Mishra","orcid":null},"institutions":[{"id":"https://openalex.org/I188538660","display_name":"University of Colorado Boulder","ror":"https://ror.org/02ttsq026","country_code":"US","type":"education","lineage":["https://openalex.org/I188538660"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Shivakant Mishra","raw_affiliation_strings":["University of Colorado,Department of Computer Science,Boulder,CO,USA","Department of Computer Science, University of Colorado, Boulder, CO, USA"],"affiliations":[{"raw_affiliation_string":"University of Colorado,Department of Computer Science,Boulder,CO,USA","institution_ids":["https://openalex.org/I188538660"]},{"raw_affiliation_string":"Department of Computer Science, University of Colorado, Boulder, CO, USA","institution_ids":["https://openalex.org/I188538660"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5103177367"],"corresponding_institution_ids":["https://openalex.org/I143601524"],"apc_list":null,"apc_paid":null,"fwci":0.138,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.57954677,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"13","issue":null,"first_page":"308","last_page":"315"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9641000032424927,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/helpfulness","display_name":"Helpfulness","score":0.9940675497055054},{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.6627975106239319},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5816883444786072},{"id":"https://openalex.org/keywords/feature","display_name":"Feature (linguistics)","score":0.544287919998169},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5435459613800049},{"id":"https://openalex.org/keywords/arabic","display_name":"Arabic","score":0.4193606674671173},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3440402150154114},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2735477089881897},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.22228622436523438},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.14496856927871704},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.1403028964996338}],"concepts":[{"id":"https://openalex.org/C2781265381","wikidata":"https://www.wikidata.org/wiki/Q5710255","display_name":"Helpfulness","level":2,"score":0.9940675497055054},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.6627975106239319},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5816883444786072},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.544287919998169},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5435459613800049},{"id":"https://openalex.org/C96455323","wikidata":"https://www.wikidata.org/wiki/Q13955","display_name":"Arabic","level":2,"score":0.4193606674671173},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3440402150154114},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2735477089881897},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22228622436523438},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.14496856927871704},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1403028964996338},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/asonam55673.2022.10068664","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/asonam55673.2022.10068664","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM)","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:2305.04836","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2305.04836","pdf_url":"https://arxiv.org/pdf/2305.04836","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:arXiv.org:2305.04836","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2305.04836","pdf_url":"https://arxiv.org/pdf/2305.04836","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[{"score":0.550000011920929,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4360765036.pdf"},"referenced_works_count":43,"referenced_works":["https://openalex.org/W391506055","https://openalex.org/W1484459762","https://openalex.org/W2016401887","https://openalex.org/W2030387474","https://openalex.org/W2065572399","https://openalex.org/W2072566632","https://openalex.org/W2076342060","https://openalex.org/W2079823081","https://openalex.org/W2083680523","https://openalex.org/W2087294982","https://openalex.org/W2099813784","https://openalex.org/W2099934438","https://openalex.org/W2101234009","https://openalex.org/W2102998034","https://openalex.org/W2138923868","https://openalex.org/W2215051657","https://openalex.org/W2250790948","https://openalex.org/W2274912527","https://openalex.org/W2337266384","https://openalex.org/W2346265432","https://openalex.org/W2489406233","https://openalex.org/W2514950294","https://openalex.org/W2587968774","https://openalex.org/W2601994823","https://openalex.org/W2739296578","https://openalex.org/W2743243997","https://openalex.org/W2765304619","https://openalex.org/W2770803436","https://openalex.org/W2810630910","https://openalex.org/W2893359107","https://openalex.org/W2898468768","https://openalex.org/W2965774715","https://openalex.org/W3055342297","https://openalex.org/W3093603380","https://openalex.org/W3101072120","https://openalex.org/W3104608975","https://openalex.org/W3118756018","https://openalex.org/W3118864867","https://openalex.org/W3119615630","https://openalex.org/W3122614398","https://openalex.org/W4288086170","https://openalex.org/W6680762825","https://openalex.org/W6736575291"],"related_works":["https://openalex.org/W2613921548","https://openalex.org/W4285360723","https://openalex.org/W2002563848","https://openalex.org/W4281847990","https://openalex.org/W4313650933","https://openalex.org/W2068874688","https://openalex.org/W3207460402","https://openalex.org/W3112178369","https://openalex.org/W3094185001","https://openalex.org/W2806431135"],"abstract_inverted_index":{"Online":[0],"reviews":[1,32,51,100,127,153],"have":[2,177],"become":[3],"essential":[4],"for":[5,47,139],"users":[6,103,156],"to":[7,19,117,193],"make":[8],"informed":[9],"decisions":[10],"in":[11,29,83,98],"everyday":[12],"tasks":[13],"ranging":[14],"from":[15,104,129],"planning":[16],"summer":[17],"vacations":[18],"purchasing":[20],"groceries":[21],"and":[22,76,108,136,144,163],"making":[23],"financial":[24],"investments.":[25],"A":[26],"key":[27],"problem":[28],"using":[30],"online":[31,37,88,99,126],"is":[33,61],"the":[34,40,67,74,85,150,170],"overabundance":[35],"of":[36,50,69,87,96,152],"that":[38,58,65,149,164,185,187],"overwhelms":[39],"users.":[41],"As":[42],"a":[43,70,81,113],"result,":[44],"recommendation":[45,183],"systems":[46],"providing":[48],"helpfulness":[49,86,120,182],"are":[52],"being":[53,173],"developed.":[54],"This":[55],"paper":[56,91],"argues":[57],"cultural":[59,106,132,161],"background":[60],"an":[62,93],"important":[63],"feature":[64,82,114],"impacts":[66],"nature":[68,151],"review":[71,119,181],"written":[72,101,154],"by":[73,102,155],"user,":[75],"must":[77],"be":[78],"considered":[79],"as":[80,112],"assessing":[84],"reviews.":[89],"The":[90],"provides":[92],"in-depth":[94],"study":[95],"differences":[97],"different":[105,141,180],"backgrounds":[107,162],"how":[109],"incorporating":[110],"culture":[111,189],"can":[115],"lead":[116],"better":[118,194],"recommendations.":[121,195],"In":[122],"particular,":[123],"we":[124,176],"analyze":[125],"originating":[128],"two":[130,140],"distinct":[131],"spheres,":[133],"namely":[134],"Arabic":[135],"Western":[137],"cultures,":[138],"products,":[142],"hotels":[143],"books.":[145],"Our":[146],"analysis":[147],"demonstrates":[148],"differs":[157],"based":[158,168],"on":[159,169],"their":[160],"this":[165],"difference":[166],"varies":[167],"specific":[171],"product":[172],"reviewed.":[174],"Finally,":[175],"developed":[178],"six":[179],"models":[184],"demonstrate":[186],"taking":[188],"into":[190],"account":[191],"leads":[192]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2023-03-25T00:00:00"}