{"id":"https://openalex.org/W3201342367","doi":"https://doi.org/10.1109/ase51524.2021.9678894","title":"ISPY: Automatic Issue-Solution Pair Extraction from Community Live Chats","display_name":"ISPY: Automatic Issue-Solution Pair Extraction from Community Live Chats","publication_year":2021,"publication_date":"2021-11-01","ids":{"openalex":"https://openalex.org/W3201342367","doi":"https://doi.org/10.1109/ase51524.2021.9678894","mag":"3201342367"},"language":"en","primary_location":{"id":"doi:10.1109/ase51524.2021.9678894","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ase51524.2021.9678894","pdf_url":null,"source":{"id":"https://openalex.org/S4363608212","display_name":"2021 36th IEEE/ACM International Conference on Automated Software Engineering (ASE)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2021 36th IEEE/ACM International Conference on Automated Software Engineering (ASE)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014381743","display_name":"Lin Shi","orcid":"https://orcid.org/0000-0003-1476-7213"},"institutions":[{"id":"https://openalex.org/I4210165038","display_name":"University of Chinese Academy of Sciences","ror":"https://ror.org/05qbk4x57","country_code":"CN","type":"education","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210165038"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Lin Shi","raw_affiliation_strings":["Laboratory for Internet Software Technologies","University of Chinese Academy of Sciences, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Laboratory for Internet Software Technologies","institution_ids":[]},{"raw_affiliation_string":"University of Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210165038"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011906857","display_name":"Ziyou Jiang","orcid":"https://orcid.org/0000-0003-1182-143X"},"institutions":[{"id":"https://openalex.org/I4210165038","display_name":"University of Chinese Academy of Sciences","ror":"https://ror.org/05qbk4x57","country_code":"CN","type":"education","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210165038"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Ziyou Jiang","raw_affiliation_strings":["Laboratory for Internet Software Technologies","University of Chinese Academy of Sciences, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Laboratory for Internet Software Technologies","institution_ids":[]},{"raw_affiliation_string":"University of Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210165038"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101925551","display_name":"Ye Yang","orcid":"https://orcid.org/0000-0002-5571-9747"},"institutions":[{"id":"https://openalex.org/I108468826","display_name":"Stevens Institute of Technology","ror":"https://ror.org/02z43xh36","country_code":"US","type":"education","lineage":["https://openalex.org/I108468826"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ye Yang","raw_affiliation_strings":["School of Systems and Enterprises, Stevens Institute of Technology, Hoboken, NJ, USA"],"affiliations":[{"raw_affiliation_string":"School of Systems and Enterprises, Stevens Institute of Technology, Hoboken, NJ, USA","institution_ids":["https://openalex.org/I108468826"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100373723","display_name":"Xiao Chen","orcid":"https://orcid.org/0000-0002-4224-6450"},"institutions":[{"id":"https://openalex.org/I4210165038","display_name":"University of Chinese Academy of Sciences","ror":"https://ror.org/05qbk4x57","country_code":"CN","type":"education","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210165038"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiao Chen","raw_affiliation_strings":["Laboratory for Internet Software Technologies","University of Chinese Academy of Sciences, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Laboratory for Internet Software Technologies","institution_ids":[]},{"raw_affiliation_string":"University of Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210165038"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100423548","display_name":"Yumin Zhang","orcid":"https://orcid.org/0000-0003-0767-1221"},"institutions":[{"id":"https://openalex.org/I4210165038","display_name":"University of Chinese Academy of Sciences","ror":"https://ror.org/05qbk4x57","country_code":"CN","type":"education","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210165038"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yumin Zhang","raw_affiliation_strings":["Laboratory for Internet Software Technologies","University of Chinese Academy of Sciences, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Laboratory for Internet Software Technologies","institution_ids":[]},{"raw_affiliation_string":"University of Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210165038"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028315053","display_name":"Fangwen Mu","orcid":"https://orcid.org/0000-0001-8577-7932"},"institutions":[{"id":"https://openalex.org/I4210165038","display_name":"University of Chinese Academy of Sciences","ror":"https://ror.org/05qbk4x57","country_code":"CN","type":"education","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210165038"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Fangwen Mu","raw_affiliation_strings":["Laboratory for Internet Software Technologies","University of Chinese Academy of Sciences, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Laboratory for Internet Software Technologies","institution_ids":[]},{"raw_affiliation_string":"University of Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210165038"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072747401","display_name":"Hanzhi Jiang","orcid":"https://orcid.org/0000-0002-3017-9983"},"institutions":[{"id":"https://openalex.org/I4210165038","display_name":"University of Chinese Academy of Sciences","ror":"https://ror.org/05qbk4x57","country_code":"CN","type":"education","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210165038"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Hanzhi Jiang","raw_affiliation_strings":["Laboratory for Internet Software Technologies","University of Chinese Academy of Sciences, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Laboratory for Internet Software Technologies","institution_ids":[]},{"raw_affiliation_string":"University of Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210165038"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100434820","display_name":"Qing Wang","orcid":"https://orcid.org/0000-0002-2618-5694"},"institutions":[{"id":"https://openalex.org/I4210128818","display_name":"Institute of Software","ror":"https://ror.org/033dfsn42","country_code":"CN","type":"facility","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210128818"]},{"id":"https://openalex.org/I4391767820","display_name":"State Key Laboratory of Computer Science","ror":"https://ror.org/01hsx4r68","country_code":null,"type":"facility","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210128818","https://openalex.org/I4391767820"]},{"id":"https://openalex.org/I4210165038","display_name":"University of Chinese Academy of Sciences","ror":"https://ror.org/05qbk4x57","country_code":"CN","type":"education","lineage":["https://openalex.org/I19820366","https://openalex.org/I4210165038"]},{"id":"https://openalex.org/I19820366","display_name":"Chinese Academy of Sciences","ror":"https://ror.org/034t30j35","country_code":"CN","type":"funder","lineage":["https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qing Wang","raw_affiliation_strings":["Laboratory for Internet Software Technologies","Science&Technology on Integrated Information System Laboratory, Institute of Software Chinese Academy of Sciences, Beijing, China","State Key Laboratory of Computer Sciences","University of Chinese Academy of Sciences, Beijing, China","Science&#x0026","Technology on Integrated Information System Laboratory, Institute of Software Chinese Academy of Sciences, Beijing, China"],"affiliations":[{"raw_affiliation_string":"Laboratory for Internet Software Technologies","institution_ids":[]},{"raw_affiliation_string":"Science&Technology on Integrated Information System Laboratory, Institute of Software Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210128818"]},{"raw_affiliation_string":"State Key Laboratory of Computer Sciences","institution_ids":["https://openalex.org/I4391767820"]},{"raw_affiliation_string":"University of Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210165038"]},{"raw_affiliation_string":"Science&#x0026","institution_ids":[]},{"raw_affiliation_string":"Technology on Integrated Information System Laboratory, Institute of Software Chinese Academy of Sciences, Beijing, China","institution_ids":["https://openalex.org/I4210128818","https://openalex.org/I19820366"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":8,"corresponding_author_ids":["https://openalex.org/A5014381743"],"corresponding_institution_ids":["https://openalex.org/I4210165038"],"apc_list":null,"apc_paid":null,"fwci":2.5526,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.90778804,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"142","last_page":"154"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12478","display_name":"Wikis in Education and Collaboration","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8883851170539856},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5427887439727783},{"id":"https://openalex.org/keywords/embedding","display_name":"Embedding","score":0.5392599701881409},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.5053525567054749},{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.4964523911476135},{"id":"https://openalex.org/keywords/popularity","display_name":"Popularity","score":0.47081953287124634},{"id":"https://openalex.org/keywords/utterance","display_name":"Utterance","score":0.46143507957458496},{"id":"https://openalex.org/keywords/convolutional-neural-network","display_name":"Convolutional neural network","score":0.4473966360092163},{"id":"https://openalex.org/keywords/reuse","display_name":"Reuse","score":0.4437270760536194},{"id":"https://openalex.org/keywords/layer","display_name":"Layer (electronics)","score":0.4265245199203491},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.4155625104904175},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.40961650013923645},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.35702550411224365},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.34150272607803345}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8883851170539856},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5427887439727783},{"id":"https://openalex.org/C41608201","wikidata":"https://www.wikidata.org/wiki/Q980509","display_name":"Embedding","level":2,"score":0.5392599701881409},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5053525567054749},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.4964523911476135},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.47081953287124634},{"id":"https://openalex.org/C2775852435","wikidata":"https://www.wikidata.org/wiki/Q258403","display_name":"Utterance","level":2,"score":0.46143507957458496},{"id":"https://openalex.org/C81363708","wikidata":"https://www.wikidata.org/wiki/Q17084460","display_name":"Convolutional neural network","level":2,"score":0.4473966360092163},{"id":"https://openalex.org/C206588197","wikidata":"https://www.wikidata.org/wiki/Q846574","display_name":"Reuse","level":2,"score":0.4437270760536194},{"id":"https://openalex.org/C2779227376","wikidata":"https://www.wikidata.org/wiki/Q6505497","display_name":"Layer (electronics)","level":2,"score":0.4265245199203491},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.4155625104904175},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.40961650013923645},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.35702550411224365},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.34150272607803345},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C178790620","wikidata":"https://www.wikidata.org/wiki/Q11351","display_name":"Organic chemistry","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/ase51524.2021.9678894","is_oa":false,"landing_page_url":"https://doi.org/10.1109/ase51524.2021.9678894","pdf_url":null,"source":{"id":"https://openalex.org/S4363608212","display_name":"2021 36th IEEE/ACM International Conference on Automated Software Engineering (ASE)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2021 36th IEEE/ACM International Conference on Automated Software Engineering (ASE)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"},{"id":"https://openalex.org/F4320321133","display_name":"Chinese Academy of Sciences","ror":"https://ror.org/034t30j35"},{"id":"https://openalex.org/F4320335777","display_name":"National Key Research and Development Program of China","ror":null}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":81,"referenced_works":["https://openalex.org/W85881369","https://openalex.org/W189967632","https://openalex.org/W273955616","https://openalex.org/W658020064","https://openalex.org/W1529522905","https://openalex.org/W1542026696","https://openalex.org/W1550206324","https://openalex.org/W1580899267","https://openalex.org/W1832693441","https://openalex.org/W1887369574","https://openalex.org/W1923803818","https://openalex.org/W1964079213","https://openalex.org/W1978394996","https://openalex.org/W1991705476","https://openalex.org/W2113463782","https://openalex.org/W2120294318","https://openalex.org/W2121832034","https://openalex.org/W2133564696","https://openalex.org/W2135118157","https://openalex.org/W2163605009","https://openalex.org/W2199736351","https://openalex.org/W2247907802","https://openalex.org/W2250539671","https://openalex.org/W2259472270","https://openalex.org/W2295687471","https://openalex.org/W2344367508","https://openalex.org/W2512602240","https://openalex.org/W2610548220","https://openalex.org/W2619636279","https://openalex.org/W2768348081","https://openalex.org/W2773782067","https://openalex.org/W2794720137","https://openalex.org/W2795506204","https://openalex.org/W2799195065","https://openalex.org/W2896373185","https://openalex.org/W2896457183","https://openalex.org/W2908673792","https://openalex.org/W2949541494","https://openalex.org/W2949600515","https://openalex.org/W2955411938","https://openalex.org/W2955864041","https://openalex.org/W2963341956","https://openalex.org/W2963403868","https://openalex.org/W2964308564","https://openalex.org/W2982364419","https://openalex.org/W2986191653","https://openalex.org/W2989464093","https://openalex.org/W2997200074","https://openalex.org/W3009063482","https://openalex.org/W3015297483","https://openalex.org/W3034545352","https://openalex.org/W3082153776","https://openalex.org/W3083624967","https://openalex.org/W3089437400","https://openalex.org/W3091053523","https://openalex.org/W3091053693","https://openalex.org/W3102777668","https://openalex.org/W3102971065","https://openalex.org/W3103398753","https://openalex.org/W3104997146","https://openalex.org/W3115599191","https://openalex.org/W3117161066","https://openalex.org/W3121027264","https://openalex.org/W3127480902","https://openalex.org/W3149154678","https://openalex.org/W3162938296","https://openalex.org/W3195539779","https://openalex.org/W4230896626","https://openalex.org/W4385245566","https://openalex.org/W6610017368","https://openalex.org/W6621906925","https://openalex.org/W6632865047","https://openalex.org/W6678546348","https://openalex.org/W6679434410","https://openalex.org/W6684191040","https://openalex.org/W6739901393","https://openalex.org/W6745609711","https://openalex.org/W6746474373","https://openalex.org/W6755192976","https://openalex.org/W6755207826","https://openalex.org/W6775409111"],"related_works":["https://openalex.org/W2368605798","https://openalex.org/W2098987383","https://openalex.org/W2348524959","https://openalex.org/W2518037665","https://openalex.org/W2795961259","https://openalex.org/W2368049389","https://openalex.org/W2384861574","https://openalex.org/W2063157598","https://openalex.org/W2013809956","https://openalex.org/W2097043665"],"abstract_inverted_index":{"Collaborative":[0],"live":[1,13,38,87,104,137],"chats":[2,39],"are":[3,16],"gaining":[4],"popularity":[5],"as":[6,190],"a":[7,141,147,160,169,174,214],"development":[8,298],"communication":[9],"tool.":[10],"In":[11,90],"community":[12,37],"chatting,":[14],"developers":[15,31],"likely":[17],"to":[18,73,79,126,145,273],"post":[19],"issues":[20,25,47],"they":[21],"encountered":[22],"(e.g.,":[23],"setup":[24],"and":[26,29,48,60,65,107,119,179,187,223,244,259,303],"compile":[27],"issues),":[28],"other":[30],"respond":[32],"with":[33,123,200,210,216],"possible":[34],"solutions.":[35],"Therefore,":[36],"contain":[40],"rich":[41],"sets":[42],"of":[43,83,98,168,242,255],"information":[44],"for":[45,57,235,257],"reported":[46],"their":[49],"corresponding":[50,191],"solutions,":[51,192],"which":[52,166],"can":[53,294],"be":[54],"quite":[55],"useful":[56],"knowledge":[58,77,301],"sharing":[59,302],"future":[61],"reuse":[62],"if":[63],"extracted":[64,286],"restored":[66],"in":[67,86],"time.":[68],"However,":[69],"it":[70,209],"remains":[71],"challenging":[72],"accurately":[74],"mine":[75],"such":[76],"due":[78],"the":[80,96,128,195,240,253,261,305],"noisy":[81],"nature":[82],"interleaved":[84],"dialogs":[85,152,156,218],"chat":[88,105,138],"data.":[89],"this":[91],"paper,":[92],"we":[93,207,266,280],"first":[94],"formulate":[95],"problem":[97],"issue-solution":[99,221,284],"pair":[100],"extraction":[101],"from":[102,226,287],"developer":[103],"data,":[106],"propose":[108],"an":[109,180],"automated":[110],"approach,":[111],"named":[112],"ISPY,":[113,206],"based":[114,193],"on":[115,194,269],"natural":[116],"language":[117],"processing":[118],"deep":[120],"learning":[121],"techniques":[122],"customized":[124],"enhancements,":[125],"address":[127],"problem.":[129],"Specifically,":[130],"ISPY":[131,225,268,293],"automates":[132],"three":[133,270],"tasks:":[134],"1)":[135],"Disentangle":[136],"logs,":[139],"employing":[140],"feedforward":[142],"neural":[143,163],"network":[144,164],"disentangle":[146],"conversation":[148],"history":[149],"into":[150],"separate":[151],"automatically;":[153],"2)":[154],"Detect":[155],"discussing":[157],"issues,":[158],"using":[159],"novel":[161],"convolutional":[162],"(CNN),":[165],"consists":[167],"BERT-based":[170],"utterance":[171],"embedding":[172,177],"layer,":[173,178],"context-aware":[175],"dialog":[176],"output":[181],"layer;":[182],"3)":[183],"Extract":[184],"appropriate":[185],"utterances":[186],"combine":[188],"them":[189],"same":[196],"CNN":[197],"structure":[198],"but":[199],"different":[201],"feeding":[202],"inputs.":[203],"To":[204],"evaluate":[205,224,275],"compare":[208],"six":[211],"baselines,":[212],"utilizing":[213],"dataset":[215],"750":[217],"including":[219],"171":[220],"pairs":[222,285],"eight":[227],"open":[228],"source":[229],"communities.":[230,289],"The":[231],"results":[232],"show":[233],"that,":[234],"issue-detection,":[236],"our":[237],"approach":[238,251],"achieves":[239,252],"F1":[241,254],"76%,":[243],"outperforms":[245,260],"all":[246],"baselines":[247,262],"by":[248,263,299],"30%.":[249],"Our":[250],"63%":[256],"solution-extraction":[258],"20%.":[264],"Furthermore,":[265],"apply":[267],"new":[271],"communities":[272],"extensively":[274],"ISPY’s":[276],"practical":[277],"usage.":[278],"Moreover,":[279],"publish":[281],"over":[282],"30K":[283],"11":[288],"We":[290],"believe":[291],"that":[292],"facilitate":[295],"community-based":[296],"software":[297],"promoting":[300],"shortening":[304],"issue-resolving":[306],"process.":[307]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}