{"id":"https://openalex.org/W7162989370","doi":"https://doi.org/10.1109/arso68304.2026.11536122","title":"Perception of Gendered Voice and Expressed Apology in Warehouse Robots","display_name":"Perception of Gendered Voice and Expressed Apology in Warehouse Robots","publication_year":2026,"publication_date":"2026-06-01","ids":{"openalex":"https://openalex.org/W7162989370","doi":"https://doi.org/10.1109/arso68304.2026.11536122"},"language":null,"primary_location":{"id":"doi:10.1109/arso68304.2026.11536122","is_oa":false,"landing_page_url":"https://doi.org/10.1109/arso68304.2026.11536122","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2026 IEEE International Conference on Advanced Robotics and its Social Impacts (ARSO)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5092998425","display_name":"Ava Megyeri","orcid":null},"institutions":[{"id":"https://openalex.org/I19648265","display_name":"Wright State University","ror":"https://ror.org/04qk6pt94","country_code":"US","type":"education","lineage":["https://openalex.org/I19648265"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ava Megyeri","raw_affiliation_strings":["Wright State University,Department of Computer Science and Engineering,Dayton,OH,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wright State University,Department of Computer Science and Engineering,Dayton,OH,USA","institution_ids":["https://openalex.org/I19648265"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059487972","display_name":"Maria Kyrarini","orcid":"https://orcid.org/0000-0003-0968-2477"},"institutions":[{"id":"https://openalex.org/I16269868","display_name":"Santa Clara University","ror":"https://ror.org/03ypqe447","country_code":"US","type":"education","lineage":["https://openalex.org/I16269868"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Maria Kyrarini","raw_affiliation_strings":["Santa Clara University,Department of Electrical and Computer Engineering,Santa Clara,CA,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Santa Clara University,Department of Electrical and Computer Engineering,Santa Clara,CA,USA","institution_ids":["https://openalex.org/I16269868"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068814840","display_name":"Natasha Kholgade Banerjee","orcid":"https://orcid.org/0000-0001-7730-7754"},"institutions":[{"id":"https://openalex.org/I19648265","display_name":"Wright State University","ror":"https://ror.org/04qk6pt94","country_code":"US","type":"education","lineage":["https://openalex.org/I19648265"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Natasha Kholgade Banerjee","raw_affiliation_strings":["Wright State University,Department of Computer Science and Engineering,Dayton,OH,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wright State University,Department of Computer Science and Engineering,Dayton,OH,USA","institution_ids":["https://openalex.org/I19648265"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5137609955","display_name":"Sean Banerjee","orcid":null},"institutions":[{"id":"https://openalex.org/I19648265","display_name":"Wright State University","ror":"https://ror.org/04qk6pt94","country_code":"US","type":"education","lineage":["https://openalex.org/I19648265"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sean Banerjee","raw_affiliation_strings":["Wright State University,Department of Computer Science and Engineering,Dayton,OH,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wright State University,Department of Computer Science and Engineering,Dayton,OH,USA","institution_ids":["https://openalex.org/I19648265"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.89634043,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"17","last_page":"24"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.7702000141143799,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.7702000141143799,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.1281999945640564,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.011900000274181366,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6247000098228455},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.5164999961853027},{"id":"https://openalex.org/keywords/data-warehouse","display_name":"Data warehouse","score":0.32829999923706055},{"id":"https://openalex.org/keywords/warehouse","display_name":"Warehouse","score":0.2759000062942505},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.26579999923706055}],"concepts":[{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6247000098228455},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.5164999961853027},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44679999351501465},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3682999908924103},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3402000069618225},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.3330000042915344},{"id":"https://openalex.org/C135572916","wikidata":"https://www.wikidata.org/wiki/Q193351","display_name":"Data warehouse","level":2,"score":0.32829999923706055},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3244999945163727},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.31150001287460327},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3061999976634979},{"id":"https://openalex.org/C50416739","wikidata":"https://www.wikidata.org/wiki/Q181623","display_name":"Warehouse","level":2,"score":0.2759000062942505},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.26579999923706055},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.2515000104904175},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.2502000033855438}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/arso68304.2026.11536122","is_oa":false,"landing_page_url":"https://doi.org/10.1109/arso68304.2026.11536122","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2026 IEEE International Conference on Advanced Robotics and its Social Impacts (ARSO)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/5","score":0.8095062375068665,"display_name":"Gender equality"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W54595850","https://openalex.org/W2032568497","https://openalex.org/W2036719037","https://openalex.org/W2157289187","https://openalex.org/W2592721812","https://openalex.org/W2599377479","https://openalex.org/W2599796687","https://openalex.org/W2611881801","https://openalex.org/W2743723307","https://openalex.org/W2766435501","https://openalex.org/W2776596091","https://openalex.org/W2782892168","https://openalex.org/W2929884532","https://openalex.org/W2935088330","https://openalex.org/W2955669146","https://openalex.org/W2968059168","https://openalex.org/W2984754495","https://openalex.org/W3020718517","https://openalex.org/W3042300370","https://openalex.org/W3094508869","https://openalex.org/W3103916431","https://openalex.org/W3126538950","https://openalex.org/W3175185878","https://openalex.org/W3205413005","https://openalex.org/W3210507352","https://openalex.org/W4200275422","https://openalex.org/W4210362314","https://openalex.org/W4223979379","https://openalex.org/W4243354616","https://openalex.org/W4298112106","https://openalex.org/W4312211088","https://openalex.org/W4313477087","https://openalex.org/W4318833652","https://openalex.org/W4377704938","https://openalex.org/W4380480138","https://openalex.org/W4380884472","https://openalex.org/W4385257671","https://openalex.org/W4386997397","https://openalex.org/W4388623320","https://openalex.org/W4388624218","https://openalex.org/W4392248075","https://openalex.org/W4392293114","https://openalex.org/W4396219121","https://openalex.org/W4400037433","https://openalex.org/W4403140965","https://openalex.org/W4407950104","https://openalex.org/W4415821503"],"related_works":[],"abstract_inverted_index":{"When":[0],"industrial":[1,39],"collaborative":[2],"robotic":[3],"assistants":[4],"make":[5],"mistakes,":[6],"trust":[7],"between":[8,209],"the":[9,19,56,78,93,97,109,113,116,147,190,197],"human":[10,117,165],"and":[11,55,73,144,152,180,193,206,212,222,235],"robot":[12,20,110,122,129,148],"is":[13],"likely":[14],"to":[15,66,86,92,112,132,155,183],"be":[16],"enhanced":[17],"if":[18],"issues":[21],"an":[22,38],"apology":[23,195,237],"when":[24],"it":[25],"makes":[26],"a":[27,43,50,53,59,70,100,119,126,128,141,159,164],"mistake":[28],"in":[29,99,203,225,229,238],"its":[30],"assigned":[31],"task.":[32],"To":[33],"evaluate":[34,105],"user":[35],"perceptions":[36,186],"toward":[37],"robot,":[40],"we":[41],"design":[42],"virtual":[44],"reality":[45],"(VR)":[46],"digital":[47],"twin":[48,57],"of":[49,58,95,108,146],"warehouse":[51,98],"where":[52],"worker":[54],"Universal":[60],"Robots":[61],"UR10":[62],"manipulator":[63],"arm":[64],"collaborate":[65],"lift":[67,133],"boxes":[68,135],"from":[69,196],"conveyor":[71],"belt":[72],"sort":[74],"them":[75],"based":[76,188],"on":[77,189],"adhesive":[79],"tape":[80],"color.":[81],"Using":[82],"VR":[83],"enables":[84],"us":[85],"collect":[87],"data":[88],"at":[89],"scale":[90],"due":[91],"challenges":[94],"replicating":[96],"typical":[101],"lab":[102],"setting.":[103],"We":[104,162,199,217],"four":[106],"versions":[107,145],"responding":[111],"event":[114],"that":[115,123,130,214,219],"misses":[118],"box\u2014an":[120],"idle":[121,210],"never":[124],"lifts":[125],"box,":[127,143],"attempts":[131],"human-missed":[134],"but":[136],"does":[137],"not":[138],"apologize":[139],"for":[140,158],"missed":[142,160],"embodied":[149],"with":[150,168],"female":[151],"male":[153,182],"voices":[154],"issue":[156,215],"apologies":[157],"box.":[161],"conduct":[163],"subject":[166],"study":[167],"32":[169],"participants,":[170],"including":[171],"7":[172],"identifying":[173],"as":[174],"female,":[175],"1":[176,178],"Nonbinary,":[177],"Man,":[179],"23":[181],"understand":[184],"how":[185,230],"change":[187],"gendered":[191,233],"voice":[192,234],"expressed":[194,236],"robot.":[198],"show":[200,218],"significant":[201],"differences":[202],"likeability,":[204],"animacy,":[205],"perceived":[207],"intelligence":[208],"robots":[211,213],"apologies.":[216],"self-identified":[220],"gender":[221],"prior":[223],"experience":[224],"warehousing":[226],"play":[227],"roles":[228],"participants":[231],"perceive":[232],"robots.":[239]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2026-06-02T00:00:00"}