{"id":"https://openalex.org/W4393407168","doi":"https://doi.org/10.1109/aiccsa59173.2023.10479249","title":"A Medical Chatbot for Tunisian Dialect using a Rule-Based and Machine Learning Approach","display_name":"A Medical Chatbot for Tunisian Dialect using a Rule-Based and Machine Learning Approach","publication_year":2023,"publication_date":"2023-12-04","ids":{"openalex":"https://openalex.org/W4393407168","doi":"https://doi.org/10.1109/aiccsa59173.2023.10479249"},"language":"en","primary_location":{"id":"doi:10.1109/aiccsa59173.2023.10479249","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/aiccsa59173.2023.10479249","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 20th ACS/IEEE International Conference on Computer Systems and Applications (AICCSA)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101992922","display_name":"Sonda Rekik","orcid":"https://orcid.org/0009-0007-3963-3699"},"institutions":[{"id":"https://openalex.org/I142899784","display_name":"University of Sfax","ror":"https://ror.org/04d4sd432","country_code":"TN","type":"education","lineage":["https://openalex.org/I142899784"]}],"countries":["TN"],"is_corresponding":false,"raw_author_name":"Sonda Rekik","raw_affiliation_strings":["University of Sfax,Faculty of Economics and Management of Sfax, MIRACL Laboratory","Faculty of Economics and Management of Sfax, MIRACL Laboratory, University of Sfax"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Sfax,Faculty of Economics and Management of Sfax, MIRACL Laboratory","institution_ids":["https://openalex.org/I142899784"]},{"raw_affiliation_string":"Faculty of Economics and Management of Sfax, MIRACL Laboratory, University of Sfax","institution_ids":["https://openalex.org/I142899784"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011012445","display_name":"Maryam Elamine","orcid":"https://orcid.org/0000-0001-7272-0224"},"institutions":[{"id":"https://openalex.org/I142899784","display_name":"University of Sfax","ror":"https://ror.org/04d4sd432","country_code":"TN","type":"education","lineage":["https://openalex.org/I142899784"]}],"countries":["TN"],"is_corresponding":false,"raw_author_name":"Maryam Elamine","raw_affiliation_strings":["University of Sfax,Faculty of Economics and Management of Sfax, MIRACL Laboratory","Faculty of Economics and Management of Sfax, MIRACL Laboratory, University of Sfax"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Sfax,Faculty of Economics and Management of Sfax, MIRACL Laboratory","institution_ids":["https://openalex.org/I142899784"]},{"raw_affiliation_string":"Faculty of Economics and Management of Sfax, MIRACL Laboratory, University of Sfax","institution_ids":["https://openalex.org/I142899784"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001984598","display_name":"Lamia Hadrich Belguith","orcid":"https://orcid.org/0000-0002-4868-657X"},"institutions":[{"id":"https://openalex.org/I142899784","display_name":"University of Sfax","ror":"https://ror.org/04d4sd432","country_code":"TN","type":"education","lineage":["https://openalex.org/I142899784"]}],"countries":["TN"],"is_corresponding":false,"raw_author_name":"Lamia Hadrich Belguith","raw_affiliation_strings":["University of Sfax,Faculty of Economics and Management of Sfax, MIRACL Laboratory","Faculty of Economics and Management of Sfax, MIRACL Laboratory, University of Sfax"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Sfax,Faculty of Economics and Management of Sfax, MIRACL Laboratory","institution_ids":["https://openalex.org/I142899784"]},{"raw_affiliation_string":"Faculty of Economics and Management of Sfax, MIRACL Laboratory, University of Sfax","institution_ids":["https://openalex.org/I142899784"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I142899784"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9498999714851379,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9498999714851379,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9465000033378601,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9508085250854492},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7036037445068359},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.49997401237487793},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.4712817072868347},{"id":"https://openalex.org/keywords/speech-recognition","display_name":"Speech recognition","score":0.32222849130630493}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9508085250854492},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7036037445068359},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.49997401237487793},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.4712817072868347},{"id":"https://openalex.org/C28490314","wikidata":"https://www.wikidata.org/wiki/Q189436","display_name":"Speech recognition","level":1,"score":0.32222849130630493}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/aiccsa59173.2023.10479249","is_oa":false,"landing_page_url":"http://dx.doi.org/10.1109/aiccsa59173.2023.10479249","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 20th ACS/IEEE International Conference on Computer Systems and Applications (AICCSA)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.6399999856948853,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W2800106282","https://openalex.org/W4214888637","https://openalex.org/W4224307474","https://openalex.org/W4283722107","https://openalex.org/W4285045211","https://openalex.org/W4285162129","https://openalex.org/W4289865839","https://openalex.org/W4294686044","https://openalex.org/W4309263419","https://openalex.org/W6810072978"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4387007686","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W3204019825"],"abstract_inverted_index":{"People":[0],"nowadays":[1],"have":[2],"hectic":[3],"schedules,":[4],"so":[5],"they":[6],"tend":[7],"to":[8,14,51,63,75,142],"neglect":[9],"their":[10],"health":[11],"because":[12],"traveling":[13],"and":[15,46,84,118,124,140],"from":[16,31,95,112],"a":[17,20,32,36,39,58,73,77,97,119],"hospital":[18],"takes":[19],"significant":[21],"amount":[22],"of":[23,43,99,102,108,131,149],"time.":[24],"Many":[25],"people":[26],"would":[27],"rather":[28],"buy":[29],"medications":[30],"pharmacy":[33],"than":[34],"see":[35],"doctor.":[37],"As":[38],"result,":[40],"in":[41,104],"terms":[42],"time,":[44],"cost,":[45],"convenience,":[47],"interacting":[48],"with":[49,151],"chatbots":[50],"obtain":[52],"useful":[53],"medical":[54,78],"information":[55],"could":[56],"be":[57],"viable":[59],"solution":[60],"for":[61,80,128],"them":[62],"overcome":[64],"the":[65,81,87,129,152],"aforementioned":[66],"issues.":[67],"In":[68],"this":[69],"paper,":[70],"we":[71,93],"propose":[72],"method":[74],"build":[76],"chatbot":[79],"Arabic":[82],"language":[83],"more":[85],"specifically":[86],"Tunisian":[88],"Dialect":[89],"(TD).":[90],"For":[91],"that":[92],"collected,":[94],"patients,":[96],"set":[98],"356":[100],"pairs":[101],"question/responses":[103],"TD.":[105],"A":[106],"variety":[107],"heterogeneous":[109],"methods":[110],"developed":[111],"standard":[113],"machine":[114],"learning":[115],"were":[116],"trained":[117],"combination":[120],"between":[121],"Machine":[122,137],"Learning":[123,138],"Rule-based":[125],"was":[126],"proposed":[127],"implementation":[130],"our":[132],"chatbot.":[133],"We":[134],"experimented":[135],"various":[136],"models":[139],"managed":[141],"achieve":[143],"good":[144],"results,":[145],"scoring":[146],"an":[147],"F1-score":[148],"98.60%":[150],"Random":[153],"Forest":[154],"algorithm.":[155]},"counts_by_year":[{"year":2025,"cited_by_count":5}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}