{"id":"https://openalex.org/W2995726009","doi":"https://doi.org/10.1109/acii.2019.8925526","title":"Evaluating Cognitive and Affective Intelligent Agent Explanations in a Long-Term Health-Support Application for Children with Type 1 Diabetes","display_name":"Evaluating Cognitive and Affective Intelligent Agent Explanations in a Long-Term Health-Support Application for Children with Type 1 Diabetes","publication_year":2019,"publication_date":"2019-09-01","ids":{"openalex":"https://openalex.org/W2995726009","doi":"https://doi.org/10.1109/acii.2019.8925526","mag":"2995726009"},"language":"en","primary_location":{"id":"doi:10.1109/acii.2019.8925526","is_oa":false,"landing_page_url":"https://doi.org/10.1109/acii.2019.8925526","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 8th International Conference on Affective Computing and Intelligent Interaction (ACII)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028611243","display_name":"Frank Kaptein","orcid":null},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Frank Kaptein","raw_affiliation_strings":["TU Delft, Van Mourik Broekmanweg 6, Delft, XE, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"TU Delft, Van Mourik Broekmanweg 6, Delft, XE, The Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027253360","display_name":"Joost Broekens","orcid":"https://orcid.org/0000-0001-9198-898X"},"institutions":[{"id":"https://openalex.org/I121797337","display_name":"Leiden University","ror":"https://ror.org/027bh9e22","country_code":"NL","type":"education","lineage":["https://openalex.org/I121797337"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Joost Broekens","raw_affiliation_strings":["Leiden University, LIACS, Niels Bohrweg 1, Leiden, CA, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Leiden University, LIACS, Niels Bohrweg 1, Leiden, CA, The Netherlands","institution_ids":["https://openalex.org/I121797337"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071518251","display_name":"Koen V. Hindriks","orcid":"https://orcid.org/0000-0002-5707-5236"},"institutions":[{"id":"https://openalex.org/I865915315","display_name":"Vrije Universiteit Amsterdam","ror":"https://ror.org/008xxew50","country_code":"NL","type":"education","lineage":["https://openalex.org/I865915315"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Koen Hindriks","raw_affiliation_strings":["VU, De Boelelaan 1105, Amsterdam, HV, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"VU, De Boelelaan 1105, Amsterdam, HV, The Netherlands","institution_ids":["https://openalex.org/I865915315"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5052182362","display_name":"Mark A. Neerincx","orcid":"https://orcid.org/0000-0002-8161-5722"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mark Neerincx","raw_affiliation_strings":["TNO, Postbus 23, Soesterberg, ZG, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"TNO, Postbus 23, Soesterberg, ZG, The Netherlands","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.8373,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.77020246,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.6895051002502441},{"id":"https://openalex.org/keywords/term","display_name":"Term (time)","score":0.5904242992401123},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5414744019508362},{"id":"https://openalex.org/keywords/cognition","display_name":"Cognition","score":0.5322337746620178},{"id":"https://openalex.org/keywords/intelligent-agent","display_name":"Intelligent agent","score":0.531446635723114},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.5264039039611816},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.43870699405670166},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.3993583917617798},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3620385229587555},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.33373159170150757},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1912689507007599},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10639142990112305},{"id":"https://openalex.org/keywords/psychiatry","display_name":"Psychiatry","score":0.10376307368278503}],"concepts":[{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.6895051002502441},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.5904242992401123},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5414744019508362},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.5322337746620178},{"id":"https://openalex.org/C74072328","wikidata":"https://www.wikidata.org/wiki/Q1142726","display_name":"Intelligent agent","level":2,"score":0.531446635723114},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.5264039039611816},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.43870699405670166},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.3993583917617798},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3620385229587555},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.33373159170150757},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1912689507007599},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10639142990112305},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.10376307368278503},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1109/acii.2019.8925526","is_oa":false,"landing_page_url":"https://doi.org/10.1109/acii.2019.8925526","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 8th International Conference on Affective Computing and Intelligent Interaction (ACII)","raw_type":"proceedings-article"},{"id":"pmh:oai:research.vu.nl:publications/7d692136-8dff-4b2f-9b0e-ee2f8b0d4e3d","is_oa":false,"landing_page_url":"https://research.vu.nl/en/publications/7d692136-8dff-4b2f-9b0e-ee2f8b0d4e3d","pdf_url":null,"source":{"id":"https://openalex.org/S4306401107","display_name":"VU Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:oai-pmh.tno.nl:50833","is_oa":false,"landing_page_url":"https://resolver.tno.nl/uuid:361066c0-dd3a-4a6e-9c10-7ffbbb7abbd8","pdf_url":null,"source":{"id":"https://openalex.org/S7407055233","display_name":"TNO Repository","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2019 8th International Conference on Affective Computing and Intelligent Interaction (ACII), pp. 1-7.","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:research.vu.nl:openaire_cris_publications/7d692136-8dff-4b2f-9b0e-ee2f8b0d4e3d","is_oa":false,"landing_page_url":"https://hdl.handle.net/1871.1/7d692136-8dff-4b2f-9b0e-ee2f8b0d4e3d","pdf_url":null,"source":{"id":"https://openalex.org/S4306401107","display_name":"VU Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I865915315","host_organization_name":"Vrije Universiteit Amsterdam","host_organization_lineage":["https://openalex.org/I865915315"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"pmh:oai:tudelft.nl:uuid:361066c0-dd3a-4a6e-9c10-7ffbbb7abbd8","is_oa":false,"landing_page_url":"http://resolver.tudelft.nl/uuid:361066c0-dd3a-4a6e-9c10-7ffbbb7abbd8","pdf_url":null,"source":{"id":"https://openalex.org/S4306402238","display_name":"Repository hosted by TU Delft Library (TU Delft)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2019 8th International Conference on Affective Computing and Intelligent Interaction (ACII), 1-7","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W10317616","https://openalex.org/W1581658097","https://openalex.org/W1606676795","https://openalex.org/W1751198022","https://openalex.org/W1987734072","https://openalex.org/W2020253165","https://openalex.org/W2032426551","https://openalex.org/W2071388157","https://openalex.org/W2110171129","https://openalex.org/W2111040806","https://openalex.org/W2113362740","https://openalex.org/W2118364426","https://openalex.org/W2119858020","https://openalex.org/W2122889832","https://openalex.org/W2140410665","https://openalex.org/W2151215842","https://openalex.org/W2154157725","https://openalex.org/W2155701175","https://openalex.org/W2157595025","https://openalex.org/W2325594263","https://openalex.org/W2592799411","https://openalex.org/W2594227402","https://openalex.org/W2772522814","https://openalex.org/W2786513456","https://openalex.org/W2809134166","https://openalex.org/W2944850799","https://openalex.org/W3145449537","https://openalex.org/W3158253141","https://openalex.org/W4238869533","https://openalex.org/W4242404971","https://openalex.org/W4243342770","https://openalex.org/W4244819262","https://openalex.org/W6600412051","https://openalex.org/W6734760725","https://openalex.org/W6762157219","https://openalex.org/W6792823471"],"related_works":["https://openalex.org/W4382930947","https://openalex.org/W3081288631","https://openalex.org/W3152382318","https://openalex.org/W3004686567","https://openalex.org/W2738656338","https://openalex.org/W2603787370","https://openalex.org/W2555400967","https://openalex.org/W3214759741","https://openalex.org/W3174876210","https://openalex.org/W2388458847"],"abstract_inverted_index":{"Explanation":[0],"of":[1,13,36,58,99,104,131,138],"actions":[2],"is":[3,259],"important":[4],"for":[5,50,64,222,271],"transparency":[6],"of-,":[7],"and":[8,20,28,44,79,102,226],"trust":[9],"in":[10,24,33,40,81,93],"the":[11,48,59,76,97,132,146,155,160,168,181,208,218,235,263,277,282],"decisions":[12],"smart":[14],"systems.":[15],"Literature":[16],"suggests":[17],"that":[18,151],"emotions":[19],"emotion":[21],"words":[22],"-":[23,30,140],"addition":[25],"to":[26,109,154,216,240,260,267,280],"beliefs":[27,78],"goals":[29,80],"are":[31],"used":[32],"human":[34],"explanations":[35,105],"behaviour.":[37],"Furthermore,":[38],"research":[39],"e-health":[41,112,133],"support":[42,113],"systems":[43],"human-robot":[45],"interaction":[46,53],"stresses":[47],"need":[49],"studying":[51],"long-term":[52,91],"with":[54,125],"users.":[55],"However,":[56],"state":[57],"art":[60],"explainable":[61],"artificial":[62],"intelligence":[63],"intelligent":[65],"agents":[66],"focuses":[67],"mainly":[68],"on":[69,75,89,106],"explaining":[70],"an":[71,111,223,232,272],"agent's":[72,209],"behaviour":[73],"based":[74],"underlying":[77,283],"short-term":[82],"experiments.":[83],"In":[84],"this":[85],"paper,":[86],"we":[87,95],"report":[88,268],"a":[90,126,136,163,171,184,189,193],"experiment":[92],"which":[94],"tested":[96],"effect":[98],"cognitive,":[100],"affective":[101],"lack":[103],"children's":[107],"motivation":[108,198],"use":[110],"system.":[114,236],"Children":[115,143],"(aged":[116],"6-14)":[117],"suffering":[118],"from":[119,234],"type":[120],"1":[121],"diabetes":[122],"mellitus":[123],"interacted":[124],"virtual":[127],"robot":[128],"as":[129],"part":[130],"system":[134],"over":[135],"period":[137],"2.5":[139],"3":[141],"months.":[142],"alternated":[144],"between":[145],"three":[147],"conditions.":[148],"Agent":[149],"behaviours":[150],"were":[152],"explained":[153],"children":[156,205,238],"included":[157],"why":[158],"1)":[159],"agent":[161,169,182,273],"asks":[162],"certain":[164],"quiz":[165,219],"question;":[166],"2)":[167],"provides":[170,183],"specific":[172],"tip":[173],"(a":[174],"short":[175],"instruction)":[176],"about":[177,195],"diabetes;":[178],"or,":[179,191],"3)":[180],"task":[185,242],"suggestion,":[186,210],"e.g.,":[187],"play":[188,217],"quiz,":[190],"watch":[192],"video":[194],"diabetes.":[196],"Their":[197],"was":[199,249],"measured":[200],"by":[201],"counting":[202],"how":[203,211,227],"often":[204,212,228,245],"would":[206,214,230],"follow":[207,241],"they":[213,229],"continue":[215],"or":[220],"ask":[221],"additional":[224],"tip,":[225],"request":[231],"explanation":[233,248,253,274],"Surprisingly,":[237],"proved":[239],"suggestions":[243],"more":[244],"when":[246],"no":[247],"given,":[250],"while":[251],"other":[252],"effects":[254],"did":[255],"not":[256],"appear.":[257],"This":[258],"our":[261],"knowledge":[262],"first":[264],"longterm":[265],"study":[266],"empirical":[269],"evidence":[270],"effect,":[275],"challenging":[276],"next":[278],"studies":[279],"uncover":[281],"mechanism.":[284]},"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2}],"updated_date":"2026-08-26T07:47:46.906454","created_date":"2025-10-10T00:00:00"}