{"id":"https://openalex.org/W7133827482","doi":"https://doi.org/10.1109/access.2026.3671083","title":"Aspect-Based Sentiment Analysis in Ho Chi Minh City Hotel Reviews Using Aspect-Conditioned BiLSTM With Cross-Aspect Attention and Ordinal Regression","display_name":"Aspect-Based Sentiment Analysis in Ho Chi Minh City Hotel Reviews Using Aspect-Conditioned BiLSTM With Cross-Aspect Attention and Ordinal Regression","publication_year":2026,"publication_date":"2026-01-01","ids":{"openalex":"https://openalex.org/W7133827482","doi":"https://doi.org/10.1109/access.2026.3671083"},"language":"en","primary_location":{"id":"doi:10.1109/access.2026.3671083","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2026.3671083","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2026.3671083","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5124441777","display_name":"Tam Khoi Tran","orcid":null},"institutions":[{"id":"https://openalex.org/I141445968","display_name":"Ton Duc Thang University","ror":"https://ror.org/01drq0835","country_code":"VN","type":"education","lineage":["https://openalex.org/I141445968"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Tam Khoi Tran","raw_affiliation_strings":["Natural Language Processing and Knowledge Discovery Research Group, Faculty of Information Technology, Ton Duc Thang University, Ho Chi Minh City, Vietnam"],"raw_orcid":"https://orcid.org/0009-0009-3940-2369","affiliations":[{"raw_affiliation_string":"Natural Language Processing and Knowledge Discovery Research Group, Faculty of Information Technology, Ton Duc Thang University, Ho Chi Minh City, Vietnam","institution_ids":["https://openalex.org/I141445968"]}]},{"author_position":"last","author":{"id":null,"display_name":"Phuoc Tran","orcid":"https://orcid.org/0000-0003-0793-9590"},"institutions":[{"id":"https://openalex.org/I141445968","display_name":"Ton Duc Thang University","ror":"https://ror.org/01drq0835","country_code":"VN","type":"education","lineage":["https://openalex.org/I141445968"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Phuoc Tran","raw_affiliation_strings":["Natural Language Processing and Knowledge Discovery Research Group, Faculty of Information Technology, Ton Duc Thang University, Ho Chi Minh City, Vietnam"],"raw_orcid":"https://orcid.org/0000-0003-0793-9590","affiliations":[{"raw_affiliation_string":"Natural Language Processing and Knowledge Discovery Research Group, Faculty of Information Technology, Ton Duc Thang University, Ho Chi Minh City, Vietnam","institution_ids":["https://openalex.org/I141445968"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I141445968"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.26113014,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"14","issue":null,"first_page":"39979","last_page":"39994"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.5807999968528748,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.5807999968528748,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.039900001138448715,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.03350000083446503,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ho-chi-minh","display_name":"Ho chi minh","score":0.8187000155448914},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.7634000182151794},{"id":"https://openalex.org/keywords/ordinal-regression","display_name":"Ordinal regression","score":0.7422000169754028},{"id":"https://openalex.org/keywords/regression-analysis","display_name":"Regression analysis","score":0.43299999833106995},{"id":"https://openalex.org/keywords/ordinal-data","display_name":"Ordinal data","score":0.3763999938964844}],"concepts":[{"id":"https://openalex.org/C3018695995","wikidata":"https://www.wikidata.org/wiki/Q36014","display_name":"Ho chi minh","level":3,"score":0.8187000155448914},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.7634000182151794},{"id":"https://openalex.org/C110313322","wikidata":"https://www.wikidata.org/wiki/Q7100793","display_name":"Ordinal regression","level":2,"score":0.7422000169754028},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5020999908447266},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.46309998631477356},{"id":"https://openalex.org/C152877465","wikidata":"https://www.wikidata.org/wiki/Q208042","display_name":"Regression analysis","level":2,"score":0.43299999833106995},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.4153999984264374},{"id":"https://openalex.org/C85461838","wikidata":"https://www.wikidata.org/wiki/Q7100785","display_name":"Ordinal data","level":2,"score":0.3763999938964844},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3474000096321106},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.3456000089645386},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3418999910354614},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.2847999930381775},{"id":"https://openalex.org/C83546350","wikidata":"https://www.wikidata.org/wiki/Q1139051","display_name":"Regression","level":2,"score":0.26499998569488525}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2026.3671083","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2026.3671083","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:772ed341c13445f29174841ed60c4a84","is_oa":true,"landing_page_url":"https://doaj.org/article/772ed341c13445f29174841ed60c4a84","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 14, Pp 39979-39994 (2026)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2026.3671083","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2026.3671083","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.4949117600917816,"id":"https://metadata.un.org/sdg/11","display_name":"Sustainable cities and communities"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W2251648804","https://openalex.org/W2465978385","https://openalex.org/W2782238183","https://openalex.org/W2794259165","https://openalex.org/W2905450608","https://openalex.org/W2971220558","https://openalex.org/W3109575922","https://openalex.org/W3129702347","https://openalex.org/W3198028918","https://openalex.org/W3198174453","https://openalex.org/W3217696222","https://openalex.org/W4213072767","https://openalex.org/W4220738400","https://openalex.org/W4223591627","https://openalex.org/W4281689302","https://openalex.org/W4297971002","https://openalex.org/W4311134591","https://openalex.org/W4382774695","https://openalex.org/W4397023345","https://openalex.org/W4402601975","https://openalex.org/W4403046924","https://openalex.org/W4404140516","https://openalex.org/W4410949639","https://openalex.org/W4413867040","https://openalex.org/W4415172089","https://openalex.org/W7131794395"],"related_works":[],"abstract_inverted_index":{"The":[0,60,145],"rapid":[1],"growth":[2],"of":[3,15,36,119,122,125,129,141],"tourism":[4,76],"in":[5],"Ho":[6,72],"Chi":[7,73],"Minh":[8,74],"City":[9],"has":[10],"generated":[11],"a":[12,32,84,116],"huge":[13],"volume":[14],"Vietnamese":[16,156],"hotel":[17,50],"reviews,":[18],"creating":[19],"an":[20],"urgent":[21],"demand":[22],"for":[23],"effective":[24],"aspect-based":[25],"sentiment":[26,55],"analysis":[27,135],"(ABSA).":[28],"This":[29],"paper":[30],"introduces":[31],"newlarge-scale":[33],"benchmark":[34],"dataset":[35,61,146],"20,290":[37],"manually":[38],"annotated":[39],"reviews":[40],"collected":[41],"from":[42],"Agoda,":[43],"Google":[44],"Reviews,":[45],"and":[46,70,101,127,133,139],"Traveloka,":[47],"covering":[48],"ten":[49],"aspects":[51],"with":[52,91],"5-point":[53],"ordinal":[54,102],"labels":[56],"(-2":[57],"to":[58,79,150],"+2).":[59],"is":[62],"publicly":[63,148],"available":[64],"at":[65],"https://github.com/tamkhojj/AC-BiLSTM":[66],"represents":[67],"the":[68,137,142],"large":[69],"comprehensive":[71],"city":[75],"ABSA":[77],"resource":[78],"date.We":[80],"further":[81],"propose":[82],"AC-BiLSTM,":[83],"novel":[85],"model":[86],"that":[87,108],"combines":[88],"PhoBERT":[89],"embeddings":[90],"aspect-conditioned":[92,99],"BiLSTM,":[93],"multi-head":[94],"aspect":[95],"attention,":[96,98],"cross-aspect":[97],"gating,":[100],"regression":[103],"loss.":[104],"Extensive":[105],"experiments":[106],"show":[107],"AC-BiLSTM":[109],"significantly":[110],"outperforms":[111],"strong":[112],"LSTM-based":[113],"baselines,":[114],"achieving":[115],"macro":[117],"F1-score":[118],"0.8899,":[120],"Precision":[121],"0.8921,":[123],"Recall":[124],"0.8880,":[126],"Accuracy":[128],"0.9456.":[130],"Ablation":[131],"studies":[132],"error":[134],"confirm":[136],"effectiveness":[138],"robustness":[140],"proposed":[143],"components.":[144],"are":[147],"released":[149],"facilitate":[151],"future":[152],"research":[153],"on":[154],"low-resource":[155],"ABSA.":[157]},"counts_by_year":[],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2026-03-06T00:00:00"}