{"id":"https://openalex.org/W4416366482","doi":"https://doi.org/10.1109/access.2025.3634554","title":"A Systematic Literature Review on Machine Learning for Network Reliability in Telecommunications Industry","display_name":"A Systematic Literature Review on Machine Learning for Network Reliability in Telecommunications Industry","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4416366482","doi":"https://doi.org/10.1109/access.2025.3634554"},"language":"en","primary_location":{"id":"doi:10.1109/access.2025.3634554","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3634554","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"review","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2025.3634554","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029380407","display_name":"Himawan Nurcahyanto","orcid":"https://orcid.org/0000-0002-0426-3049"},"institutions":[{"id":"https://openalex.org/I3129663072","display_name":"Jakarta Theological Seminary","ror":"https://ror.org/05p29gb14","country_code":"ID","type":"education","lineage":["https://openalex.org/I3129663072"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Himawan Nurcahyanto","raw_affiliation_strings":["PT Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","PT. Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia"],"raw_orcid":"https://orcid.org/0000-0002-0426-3049","affiliations":[{"raw_affiliation_string":"PT Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","institution_ids":["https://openalex.org/I3129663072"]},{"raw_affiliation_string":"PT. Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","institution_ids":["https://openalex.org/I3129663072"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043426809","display_name":"Indrarini Dyah Irawati","orcid":"https://orcid.org/0000-0002-4829-3266"},"institutions":[{"id":"https://openalex.org/I862893732","display_name":"Telkom University","ror":"https://ror.org/0004wsx81","country_code":"ID","type":"education","lineage":["https://openalex.org/I862893732"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Indrarini Dyah Irawati","raw_affiliation_strings":["Telkom University, Bandung, West Java, Indonesia"],"raw_orcid":"https://orcid.org/0000-0002-4829-3266","affiliations":[{"raw_affiliation_string":"Telkom University, Bandung, West Java, Indonesia","institution_ids":["https://openalex.org/I862893732"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044948275","display_name":"Gunadi Dwi Hantoro","orcid":"https://orcid.org/0000-0002-5673-2855"},"institutions":[{"id":"https://openalex.org/I3129663072","display_name":"Jakarta Theological Seminary","ror":"https://ror.org/05p29gb14","country_code":"ID","type":"education","lineage":["https://openalex.org/I3129663072"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Gunadi Dwi Hantoro","raw_affiliation_strings":["PT Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","PT. Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"PT Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","institution_ids":["https://openalex.org/I3129663072"]},{"raw_affiliation_string":"PT. Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","institution_ids":["https://openalex.org/I3129663072"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001384156","display_name":"Yudha Purwanto","orcid":"https://orcid.org/0000-0001-5608-4723"},"institutions":[{"id":"https://openalex.org/I862893732","display_name":"Telkom University","ror":"https://ror.org/0004wsx81","country_code":"ID","type":"education","lineage":["https://openalex.org/I862893732"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Yudha Purwanto","raw_affiliation_strings":["Telkom University, Bandung, West Java, Indonesia"],"raw_orcid":"https://orcid.org/0000-0001-5608-4723","affiliations":[{"raw_affiliation_string":"Telkom University, Bandung, West Java, Indonesia","institution_ids":["https://openalex.org/I862893732"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5034408778","display_name":"Muhammad Awaluddin","orcid":"https://orcid.org/0000-0003-1142-4346"},"institutions":[{"id":"https://openalex.org/I3129663072","display_name":"Jakarta Theological Seminary","ror":"https://ror.org/05p29gb14","country_code":"ID","type":"education","lineage":["https://openalex.org/I3129663072"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Muhammad Awaluddin","raw_affiliation_strings":["PT Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","PT. Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"PT Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","institution_ids":["https://openalex.org/I3129663072"]},{"raw_affiliation_string":"PT. Telkom Indonesia (Tbk), South Jakarta, Jakarta, Indonesia","institution_ids":["https://openalex.org/I3129663072"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.20186335,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"13","issue":null,"first_page":"201098","last_page":"201124"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.4072999954223633,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.4072999954223633,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13918","display_name":"Advanced Data and IoT Technologies","score":0.09220000356435776,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10847","display_name":"Advanced Optical Network Technologies","score":0.04490000009536743,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/systematic-review","display_name":"Systematic review","score":0.7020000219345093},{"id":"https://openalex.org/keywords/dependability","display_name":"Dependability","score":0.5770999789237976},{"id":"https://openalex.org/keywords/reliability","display_name":"Reliability (semiconductor)","score":0.5609999895095825},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.5375000238418579},{"id":"https://openalex.org/keywords/latent-dirichlet-allocation","display_name":"Latent Dirichlet allocation","score":0.5044999718666077},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.4652999937534332},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.35740000009536743}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7371000051498413},{"id":"https://openalex.org/C189708586","wikidata":"https://www.wikidata.org/wiki/Q1504425","display_name":"Systematic review","level":3,"score":0.7020000219345093},{"id":"https://openalex.org/C77019957","wikidata":"https://www.wikidata.org/wiki/Q2689057","display_name":"Dependability","level":2,"score":0.5770999789237976},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.5609999895095825},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.5375000238418579},{"id":"https://openalex.org/C500882744","wikidata":"https://www.wikidata.org/wiki/Q269236","display_name":"Latent Dirichlet allocation","level":3,"score":0.5044999718666077},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.4652999937534332},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.4108999967575073},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.37689998745918274},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.3698999881744385},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.35740000009536743},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.34540000557899475},{"id":"https://openalex.org/C58642233","wikidata":"https://www.wikidata.org/wiki/Q8269924","display_name":"Taxonomy (biology)","level":2,"score":0.3257000148296356},{"id":"https://openalex.org/C153646914","wikidata":"https://www.wikidata.org/wiki/Q535695","display_name":"Cellular network","level":2,"score":0.3163999915122986},{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.3133000135421753},{"id":"https://openalex.org/C192126672","wikidata":"https://www.wikidata.org/wiki/Q1068715","display_name":"Telecommunications network","level":2,"score":0.3091999888420105},{"id":"https://openalex.org/C33724603","wikidata":"https://www.wikidata.org/wiki/Q812540","display_name":"Bayesian network","level":2,"score":0.30570000410079956},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.26579999923706055},{"id":"https://openalex.org/C202532154","wikidata":"https://www.wikidata.org/wiki/Q4374193","display_name":"Problem statement","level":2,"score":0.2624000012874603},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.25699999928474426},{"id":"https://openalex.org/C187191949","wikidata":"https://www.wikidata.org/wiki/Q1138496","display_name":"Profiling (computer programming)","level":2,"score":0.25060001015663147}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2025.3634554","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3634554","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:c2488bd933e046f58a7c3ea994383f76","is_oa":true,"landing_page_url":"https://doaj.org/article/c2488bd933e046f58a7c3ea994383f76","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 13, Pp 201098-201124 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2025.3634554","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3634554","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320330150","display_name":"Universitas Telkom","ror":"https://ror.org/0004wsx81"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"System":[0],"reliability":[1,32,99],"is":[2,81],"essential":[3],"for":[4,52,233,242],"improving":[5],"operational":[6],"efficiency":[7],"and":[8,30,60,100,107,160,169,198,212,223,236,245],"increasing":[9],"revenue":[10],"in":[11,24,37,62,119,126,143,231],"the":[12,40,63,131,152,164,167,174,183],"telecommunications":[13],"sector.":[14],"Recently,":[15],"Machine":[16],"Learning":[17],"(ML)":[18],"methodologies":[19,222],"have":[20],"shown":[21],"significant":[22],"promise":[23],"addressing":[25],"system":[26,98,156,234],"failures,":[27],"network":[28,144,158,237],"interruptions,":[29],"overall":[31],"challenges.":[33],"Despite":[34],"growing":[35],"interest":[36],"this":[38,219],"area,":[39],"broad":[41],"scope":[42],"of":[43,166,226],"existing":[44],"research":[45,80,229],"can":[46],"be":[47],"overwhelming,":[48],"making":[49],"it":[50],"difficult":[51],"novice":[53],"researchers":[54],"to":[55,96,101,135,140,151,173],"identify":[56],"key":[57],"patterns,":[58],"techniques,":[59],"gaps":[61],"literature.":[64],"This":[65,128],"paper":[66,205,220],"presents":[67],"a":[68,115],"comprehensive":[69],"Systematic":[70,110],"Mapping":[71],"Study":[72],"(SMS),":[73],"covering":[74],"1,647":[75],"retrieved":[76],"articles,":[77],"revealed":[78],"that":[79,123],"heavily":[82],"concentrated":[83],"on":[84,93,208],"fiber-based":[85],"technologies":[86],"(FTTH,":[87],"PON,":[88],"broadband)":[89],"with":[90,137],"limited":[91],"focus":[92,207],"linking":[94],"ML":[95,141,232],"enhance":[97],"business":[102],"outcomes":[103],"such":[104],"as":[105],"churn":[106,145],"revenue.":[108],"The":[109,204,216],"Literature":[111],"Review":[112],"(SLR)":[113],"applied":[114],"PRISMA-guided":[116],"selection,":[117],"resulting":[118],"14":[120],"high-quality":[121],"studies":[122],"were":[124],"analyzed":[125],"depth.":[127],"review":[129],"covers":[130],"period":[132],"from":[133,218],"2019":[134],"2025,":[136],"particular":[138],"attention":[139],"applications":[142],"prediction,":[146],"fault":[147],"diagnosis,":[148],"FTTH":[149],"(Fiber":[150],"Home)":[153],"demand":[154],"forecasting,":[155],"dependability,":[157],"optimization,":[159],"predictive":[161],"maintenance.":[162],"From":[163],"results":[165],"SMS":[168],"SLR,":[170],"we":[171,181],"proceeded":[172],"Latent":[175],"Dirichlet":[176],"Allocation":[177],"(LDA)":[178],"stage,":[179],"where":[180],"categorized":[182],"findings":[184],"into":[185],"10":[186],"emerging":[187],"topics.":[188],"Among":[189],"these,":[190],"four":[191],"topics\u2014Topic":[192],"2,":[193],"Topic":[194,196,199],"3,":[195],"6,":[197],"10\u2014show":[200],"notable":[201],"upward":[202],"trends.":[203],"concludes":[206],"High-Performance":[209],"PON":[210],"Systems":[211],"User-Centric":[213],"Optical":[214],"Networks.":[215],"taxonomy":[217],"identified":[221],"an":[224],"exploration":[225],"promising":[227],"future":[228],"directions":[230],"dependability":[235],"development,":[238],"providing":[239],"valuable":[240],"insights":[241],"both":[243],"scholars":[244],"practitioners.":[246]},"counts_by_year":[],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-11-19T00:00:00"}
