{"id":"https://openalex.org/W4413211758","doi":"https://doi.org/10.1109/access.2025.3597304","title":"A Survey on Integration of Empathy Cues Into Empathetic Text Generation","display_name":"A Survey on Integration of Empathy Cues Into Empathetic Text Generation","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4413211758","doi":"https://doi.org/10.1109/access.2025.3597304"},"language":"en","primary_location":{"id":"doi:10.1109/access.2025.3597304","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3597304","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2025.3597304","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027514237","display_name":"Edwin C. Montiel-V\u00e1zquez","orcid":"https://orcid.org/0000-0002-2547-9535"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":true,"raw_author_name":"Edwin C. Montiel-V\u00e1zquez","raw_affiliation_strings":["School of Engineering and Sciences, Tecnologico de Monterrey, Monterrey, Mexico","School of Engineering and Sciences, Tecnologico de Monterrey, Ave. Eugenio Garza Sada 2501, Monterrey, N.L., M&#x00E9;xico"],"affiliations":[{"raw_affiliation_string":"School of Engineering and Sciences, Tecnologico de Monterrey, Monterrey, Mexico","institution_ids":["https://openalex.org/I98461037"]},{"raw_affiliation_string":"School of Engineering and Sciences, Tecnologico de Monterrey, Ave. Eugenio Garza Sada 2501, Monterrey, N.L., M&#x00E9;xico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028316887","display_name":"Christian Arzate Cruz","orcid":null},"institutions":[{"id":"https://openalex.org/I1283473643","display_name":"Honda (Japan)","ror":"https://ror.org/03jzay846","country_code":"JP","type":"company","lineage":["https://openalex.org/I1283473643"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Christian Arzate Cruz","raw_affiliation_strings":["Honda Research Institute Japan Company Ltd., Wako, Japan","Honda Research Institute Japan Co., Ltd., 8-1 Honcho, Wako, Japan"],"affiliations":[{"raw_affiliation_string":"Honda Research Institute Japan Company Ltd., Wako, Japan","institution_ids":["https://openalex.org/I1283473643"]},{"raw_affiliation_string":"Honda Research Institute Japan Co., Ltd., 8-1 Honcho, Wako, Japan","institution_ids":["https://openalex.org/I1283473643"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057322615","display_name":"Jorge Adolfo Ram\u00edrez Uresti","orcid":"https://orcid.org/0000-0003-0996-9910"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Jorge Adolfo Ram\u00edrez Uresti","raw_affiliation_strings":["School of Engineering and Sciences, Tecnologico de Monterrey, Monterrey, Mexico","School of Engineering and Sciences, Tecnologico de Monterrey, Ave. Eugenio Garza Sada 2501, Monterrey, N.L., M&#x00E9;xico"],"affiliations":[{"raw_affiliation_string":"School of Engineering and Sciences, Tecnologico de Monterrey, Monterrey, Mexico","institution_ids":["https://openalex.org/I98461037"]},{"raw_affiliation_string":"School of Engineering and Sciences, Tecnologico de Monterrey, Ave. Eugenio Garza Sada 2501, Monterrey, N.L., M&#x00E9;xico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033024566","display_name":"Miguel Gonz\u00e1lez-Mendoza","orcid":"https://orcid.org/0000-0001-6451-9109"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Miguel Gonz\u00e1lez Mendoza","raw_affiliation_strings":["School of Engineering and Sciences, Tecnologico de Monterrey, Monterrey, Mexico","School of Engineering and Sciences, Tecnologico de Monterrey, Ave. Eugenio Garza Sada 2501, Monterrey, N.L., M&#x00E9;xico"],"affiliations":[{"raw_affiliation_string":"School of Engineering and Sciences, Tecnologico de Monterrey, Monterrey, Mexico","institution_ids":["https://openalex.org/I98461037"]},{"raw_affiliation_string":"School of Engineering and Sciences, Tecnologico de Monterrey, Ave. Eugenio Garza Sada 2501, Monterrey, N.L., M&#x00E9;xico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5052470310","display_name":"Randy G\u00f3mez","orcid":"https://orcid.org/0000-0002-3191-6818"},"institutions":[{"id":"https://openalex.org/I1283473643","display_name":"Honda (Japan)","ror":"https://ror.org/03jzay846","country_code":"JP","type":"company","lineage":["https://openalex.org/I1283473643"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Randy Gomez","raw_affiliation_strings":["Honda Research Institute Japan Company Ltd., Wako, Japan","Honda Research Institute Japan Co., Ltd., 8-1 Honcho, Wako, Japan"],"affiliations":[{"raw_affiliation_string":"Honda Research Institute Japan Company Ltd., Wako, Japan","institution_ids":["https://openalex.org/I1283473643"]},{"raw_affiliation_string":"Honda Research Institute Japan Co., Ltd., 8-1 Honcho, Wako, Japan","institution_ids":["https://openalex.org/I1283473643"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5027514237"],"corresponding_institution_ids":["https://openalex.org/I98461037"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.11913776,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"13","issue":null,"first_page":"140791","last_page":"140815"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.8385000228881836,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.8385000228881836,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10731","display_name":"Educational Games and Gamification","score":0.815500020980835,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13071","display_name":"Digital Storytelling and Education","score":0.8007000088691711,"subfield":{"id":"https://openalex.org/subfields/3616","display_name":"Speech and Hearing"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/empathy","display_name":"Empathy","score":0.6496352553367615},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6141436100006104},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3576323688030243},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.357174813747406},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2560674846172333},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.1215440034866333}],"concepts":[{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.6496352553367615},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6141436100006104},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3576323688030243},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.357174813747406},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2560674846172333},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1215440034866333}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2025.3597304","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3597304","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:67b8f1b711864a578bcf0d3f73003634","is_oa":true,"landing_page_url":"https://doaj.org/article/67b8f1b711864a578bcf0d3f73003634","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 13, Pp 140791-140815 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2025.3597304","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3597304","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities","score":0.49000000953674316}],"awards":[{"id":"https://openalex.org/G2865142187","display_name":null,"funder_award_id":"CVU 1049928","funder_id":"https://openalex.org/F4320321739","funder_display_name":"Consejo Nacional de Ciencia y Tecnolog\u00eda"}],"funders":[{"id":"https://openalex.org/F4320321739","display_name":"Consejo Nacional de Ciencia y Tecnolog\u00eda","ror":"https://ror.org/059ex5q34"},{"id":"https://openalex.org/F4320323037","display_name":"Instituto Tecnol\u00f3gico y de Estudios Superiores de Monterrey","ror":"https://ror.org/03ayjn504"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":144,"referenced_works":["https://openalex.org/W2019242682","https://openalex.org/W2020299617","https://openalex.org/W2040467972","https://openalex.org/W2133286915","https://openalex.org/W2325035506","https://openalex.org/W2502209121","https://openalex.org/W2504390817","https://openalex.org/W2561529111","https://openalex.org/W2584561145","https://openalex.org/W2623779865","https://openalex.org/W2754425142","https://openalex.org/W2897690397","https://openalex.org/W2906913181","https://openalex.org/W2950339735","https://openalex.org/W2962796276","https://openalex.org/W2963427815","https://openalex.org/W2963825865","https://openalex.org/W2964309167","https://openalex.org/W2965373594","https://openalex.org/W2969402372","https://openalex.org/W2970303069","https://openalex.org/W2988937804","https://openalex.org/W3000415709","https://openalex.org/W3015593963","https://openalex.org/W3034600233","https://openalex.org/W3037611961","https://openalex.org/W3039116038","https://openalex.org/W3042250753","https://openalex.org/W3093956460","https://openalex.org/W3105906861","https://openalex.org/W3116376974","https://openalex.org/W3147106146","https://openalex.org/W3153622894","https://openalex.org/W3155584966","https://openalex.org/W3157200701","https://openalex.org/W3165373184","https://openalex.org/W3174116563","https://openalex.org/W3174464510","https://openalex.org/W3176162574","https://openalex.org/W3200833038","https://openalex.org/W3201162576","https://openalex.org/W3213635351","https://openalex.org/W4205119860","https://openalex.org/W4205679356","https://openalex.org/W4213296098","https://openalex.org/W4220887861","https://openalex.org/W4225013530","https://openalex.org/W4229458408","https://openalex.org/W4283798957","https://openalex.org/W4284966012","https://openalex.org/W4285160818","https://openalex.org/W4285238888","https://openalex.org/W4285271394","https://openalex.org/W4296467093","https://openalex.org/W4312933868","https://openalex.org/W4313179575","https://openalex.org/W4323811358","https://openalex.org/W4353016766","https://openalex.org/W4361987099","https://openalex.org/W4365802783","https://openalex.org/W4367310920","https://openalex.org/W4372260047","https://openalex.org/W4377016522","https://openalex.org/W4377016554","https://openalex.org/W4378470708","https://openalex.org/W4380291947","https://openalex.org/W4385245566","https://openalex.org/W4385570649","https://openalex.org/W4386076522","https://openalex.org/W4391168916","https://openalex.org/W4392020011","https://openalex.org/W4392928544","https://openalex.org/W4399457368","https://openalex.org/W4402435405","https://openalex.org/W4402671597","https://openalex.org/W4403583423","https://openalex.org/W4404294257","https://openalex.org/W4405600225","https://openalex.org/W4410297078","https://openalex.org/W4412972652","https://openalex.org/W6640842352","https://openalex.org/W6670595800","https://openalex.org/W6674701899","https://openalex.org/W6675143072","https://openalex.org/W6677337689","https://openalex.org/W6682631176","https://openalex.org/W6685322675","https://openalex.org/W6687500345","https://openalex.org/W6694165500","https://openalex.org/W6701827745","https://openalex.org/W6729856301","https://openalex.org/W6732196124","https://openalex.org/W6745297980","https://openalex.org/W6750532223","https://openalex.org/W6752136759","https://openalex.org/W6752228777","https://openalex.org/W6752689386","https://openalex.org/W6755007375","https://openalex.org/W6755207826","https://openalex.org/W6758737392","https://openalex.org/W6762122294","https://openalex.org/W6763512501","https://openalex.org/W6764777764","https://openalex.org/W6765807869","https://openalex.org/W6766604849","https://openalex.org/W6769311223","https://openalex.org/W6769627184","https://openalex.org/W6769898449","https://openalex.org/W6774660848","https://openalex.org/W6776511796","https://openalex.org/W6783568939","https://openalex.org/W6783600531","https://openalex.org/W6787274030","https://openalex.org/W6791107470","https://openalex.org/W6795169505","https://openalex.org/W6797992182","https://openalex.org/W6801504173","https://openalex.org/W6801812709","https://openalex.org/W6802385415","https://openalex.org/W6803884856","https://openalex.org/W6805551864","https://openalex.org/W6805704303","https://openalex.org/W6811468858","https://openalex.org/W6838129983","https://openalex.org/W6839469050","https://openalex.org/W6842377688","https://openalex.org/W6843114694","https://openalex.org/W6845337486","https://openalex.org/W6846002521","https://openalex.org/W6846063256","https://openalex.org/W6846176957","https://openalex.org/W6849177959","https://openalex.org/W6849379965","https://openalex.org/W6849562990","https://openalex.org/W6852791587","https://openalex.org/W6853709233","https://openalex.org/W6859259753","https://openalex.org/W6859386692","https://openalex.org/W6860962451","https://openalex.org/W6863154477","https://openalex.org/W6870552208","https://openalex.org/W6876161291","https://openalex.org/W6877090148","https://openalex.org/W6898505805"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2022249999","https://openalex.org/W2790197180","https://openalex.org/W2321298859","https://openalex.org/W2020597600","https://openalex.org/W2623239735","https://openalex.org/W2914237138","https://openalex.org/W2049690772"],"abstract_inverted_index":{"In":[0,46],"recent":[1],"years,":[2],"affective":[3],"computing":[4],"has":[5],"seen":[6],"a":[7,113],"surge":[8],"in":[9],"empathetic":[10],"response":[11],"generation":[12,94],"algorithms.":[13],"These":[14],"incorporate":[15,88],"different":[16],"empathy-related":[17],"concepts":[18],"to":[19,28,37,61,87],"increase":[20],"their":[21,109],"perceived":[22],"behavioral":[23],"empathy.":[24,65],"This":[25],"survey":[26],"aims":[27],"define":[29],"the":[30,38,41,51,62,68,92,99,103,120],"predominant":[31],"research":[32],"directions":[33],"and":[34,54,111],"offer":[35],"structure":[36],"field":[39],"through":[40],"lens":[42],"of":[43,56,64,117,126],"empathy":[44,75],"cues.":[45],"this":[47],"definition,":[48],"we":[49,81,97,123],"include":[50],"concepts,":[52],"factors,":[53],"components":[55],"interpersonal":[57],"communication":[58],"that":[59],"relate":[60],"expression":[63],"We":[66],"describe":[67],"four":[69],"general":[70],"methods":[71,100],"taken":[72],"for":[73,107,128],"extracting":[74],"cues":[76,90],"from":[77],"multiple":[78],"sources.":[79],"Subsequently,":[80],"explore":[82],"three":[83],"major":[84],"strategies":[85],"used":[86,101],"these":[89],"into":[91],"text":[93],"pipeline.":[95],"Then,":[96],"present":[98,112,124],"by":[102],"most":[104],"prominent":[105],"algorithms":[106],"evaluating":[108],"results":[110],"novel":[114,129],"hierarchical":[115],"view":[116],"performance":[118],"across":[119],"field.":[121],"Finally,":[122],"areas":[125],"opportunity":[127],"approaches.":[130]},"counts_by_year":[],"updated_date":"2025-12-23T23:11:35.936235","created_date":"2025-10-10T00:00:00"}
