{"id":"https://openalex.org/W4411798891","doi":"https://doi.org/10.1109/access.2025.3584456","title":"Shaping Empathy and Trust Toward Agents: The Role of Agent Behavior Modification and Attitude","display_name":"Shaping Empathy and Trust Toward Agents: The Role of Agent Behavior Modification and Attitude","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4411798891","doi":"https://doi.org/10.1109/access.2025.3584456"},"language":"en","primary_location":{"id":"doi:10.1109/access.2025.3584456","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3584456","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2025.3584456","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027608010","display_name":"Takahiro Tsumura","orcid":"https://orcid.org/0000-0002-3145-3120"},"institutions":[{"id":"https://openalex.org/I158123994","display_name":"Toyo University","ror":"https://ror.org/059d6yn51","country_code":"JP","type":"education","lineage":["https://openalex.org/I158123994"]},{"id":"https://openalex.org/I153327471","display_name":"Bunkyo University","ror":"https://ror.org/053h75930","country_code":"JP","type":"education","lineage":["https://openalex.org/I153327471"]}],"countries":["JP"],"is_corresponding":true,"raw_author_name":"Takahiro Tsumura","raw_affiliation_strings":["Faculty of Information Networking for Innovation and Design, Toyo University, Bunkyo City, Tokyo, Japan","Toyo University, Faculty of Information Networking for Innovation and Design, Tokyo, Japan"],"affiliations":[{"raw_affiliation_string":"Faculty of Information Networking for Innovation and Design, Toyo University, Bunkyo City, Tokyo, Japan","institution_ids":["https://openalex.org/I158123994","https://openalex.org/I153327471"]},{"raw_affiliation_string":"Toyo University, Faculty of Information Networking for Innovation and Design, Tokyo, Japan","institution_ids":["https://openalex.org/I158123994"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101954161","display_name":"Seiji Yamada","orcid":"https://orcid.org/0000-0002-5907-7382"},"institutions":[{"id":"https://openalex.org/I184597095","display_name":"National Institute of Informatics","ror":"https://ror.org/04ksd4g47","country_code":"JP","type":"facility","lineage":["https://openalex.org/I1319490839","https://openalex.org/I184597095","https://openalex.org/I4210158934"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Seiji Yamada","raw_affiliation_strings":["National Institute of Informatics, Chiyoda City, Tokyo, Japan","National Institute of Informatics, Tokyo, Japan"],"affiliations":[{"raw_affiliation_string":"National Institute of Informatics, Chiyoda City, Tokyo, Japan","institution_ids":["https://openalex.org/I184597095"]},{"raw_affiliation_string":"National Institute of Informatics, Tokyo, Japan","institution_ids":["https://openalex.org/I184597095"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5027608010"],"corresponding_institution_ids":["https://openalex.org/I153327471","https://openalex.org/I158123994"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":7.5665,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.97051539,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":97},"biblio":{"volume":"13","issue":null,"first_page":"116908","last_page":"116923"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10646","display_name":"Experimental Behavioral Economics Studies","score":0.8519999980926514,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10646","display_name":"Experimental Behavioral Economics Studies","score":0.8519999980926514,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11252","display_name":"Evolutionary Game Theory and Cooperation","score":0.8169999718666077,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/empathy","display_name":"Empathy","score":0.6943581104278564},{"id":"https://openalex.org/keywords/multi-agent-system","display_name":"Multi-agent system","score":0.4655590355396271},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44461682438850403},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3530837297439575},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.29863718152046204},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1438056230545044}],"concepts":[{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.6943581104278564},{"id":"https://openalex.org/C41550386","wikidata":"https://www.wikidata.org/wiki/Q529909","display_name":"Multi-agent system","level":2,"score":0.4655590355396271},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44461682438850403},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3530837297439575},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.29863718152046204},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1438056230545044}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2025.3584456","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3584456","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:e1930489f79e441095166488de609657","is_oa":true,"landing_page_url":"https://doaj.org/article/e1930489f79e441095166488de609657","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 13, Pp 116908-116923 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2025.3584456","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3584456","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.4300000071525574,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"},{"score":0.4300000071525574,"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":59,"referenced_works":["https://openalex.org/W605667585","https://openalex.org/W1976410419","https://openalex.org/W2097726984","https://openalex.org/W2121533105","https://openalex.org/W2153480757","https://openalex.org/W2499526086","https://openalex.org/W2512709794","https://openalex.org/W2595857079","https://openalex.org/W2735835184","https://openalex.org/W2754425142","https://openalex.org/W2933035648","https://openalex.org/W2970165057","https://openalex.org/W2992944139","https://openalex.org/W3014446442","https://openalex.org/W3030172318","https://openalex.org/W3036458852","https://openalex.org/W3092406976","https://openalex.org/W3093987005","https://openalex.org/W3142628408","https://openalex.org/W3144406692","https://openalex.org/W3163582547","https://openalex.org/W3165767308","https://openalex.org/W3182019214","https://openalex.org/W3188651044","https://openalex.org/W4206763276","https://openalex.org/W4225930696","https://openalex.org/W4281259984","https://openalex.org/W4282946048","https://openalex.org/W4283314790","https://openalex.org/W4286492764","https://openalex.org/W4288068127","https://openalex.org/W4290617519","https://openalex.org/W4292731246","https://openalex.org/W4293027534","https://openalex.org/W4294147137","https://openalex.org/W4307741972","https://openalex.org/W4312703586","https://openalex.org/W4315473645","https://openalex.org/W4318344230","https://openalex.org/W4318819658","https://openalex.org/W4319831057","https://openalex.org/W4360991382","https://openalex.org/W4366547597","https://openalex.org/W4366722149","https://openalex.org/W4376131036","https://openalex.org/W4378757532","https://openalex.org/W4385135972","https://openalex.org/W4386390709","https://openalex.org/W4387421665","https://openalex.org/W4389142418","https://openalex.org/W4392618193","https://openalex.org/W4393115173","https://openalex.org/W4403716437","https://openalex.org/W4404084906","https://openalex.org/W4405021766","https://openalex.org/W4406250108","https://openalex.org/W4407184431","https://openalex.org/W6638906802","https://openalex.org/W6771596875"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2022249999","https://openalex.org/W2790197180","https://openalex.org/W2321298859","https://openalex.org/W2020597600","https://openalex.org/W2623239735","https://openalex.org/W2914237138","https://openalex.org/W2049690772"],"abstract_inverted_index":{"As":[0],"AI":[1],"technology":[2],"continues":[3],"to":[4,53,60,110,136,204],"evolve,":[5],"ensuring":[6,185],"seamless":[7],"and":[8,16,26,41,46,89,103,115,127,138,141,154,177,190,196,210],"productive":[9],"human-agent":[10,214],"interactions":[11],"becomes":[12],"increasingly":[13],"crucial.":[14],"Empathy":[15],"trust":[17,116,155],"are":[18],"fundamental":[19],"components":[20],"in":[21,113,166,182],"fostering":[22,194],"user":[23,206],"engagement,":[24],"collaboration,":[25],"the":[27,35,101,161,175],"ethical":[28,176],"acceptance":[29],"of":[30,37,96,163,180],"agents.":[31],"This":[32,71],"study":[33,72],"examines":[34],"impact":[36],"an":[38,68],"agent\u2019s":[39],"attitude":[40,80,149],"behavioral":[42,133],"modifications":[43],"on":[44],"empathy":[45,114,140,153],"trust,":[47,207],"exploring":[48],"how":[49],"these":[50],"elements":[51],"interact":[52],"shape":[54],"human":[55,183],"perceptions.":[56],"An":[57],"agent":[58,79,167],"designed":[59],"promote":[61],"traffic":[62],"safety":[63],"reflection":[64],"was":[65],"employed":[66],"as":[67,188],"experimental":[69],"stimulus.":[70],"implemented":[73],"a":[74,121,146],"three-factor":[75],"mixed":[76],"design,":[77],"evaluating":[78],"(positive":[81],"or":[82,87],"neutral),":[83],"behavior":[84,125],"modification":[85,126],"(present":[86],"absent),":[88],"temporal":[90,128],"effects":[91],"(before/after":[92],"modification).":[93],"A":[94],"total":[95],"582":[97],"participants":[98],"engaged":[99],"with":[100],"agent,":[102],"their":[104,186],"responses":[105],"were":[106],"analyzed":[107],"using":[108],"ANOVA":[109],"examine":[111],"fluctuations":[112],"levels.":[117],"The":[118],"findings":[119,170],"revealed":[120],"significant":[122],"interaction":[123],"between":[124],"factors,":[129],"demonstrating":[130],"that":[131],"positive":[132,148],"adjustments":[134],"contribute":[135],"maintaining":[137],"enhancing":[139],"trust.":[142],"Moreover,":[143],"agents":[144,181],"exhibiting":[145],"consistently":[147],"received":[150],"significantly":[151],"higher":[152],"ratings":[156],"than":[157],"neutral":[158],"ones,":[159],"highlighting":[160],"importance":[162],"affective":[164],"expressiveness":[165],"design.":[168],"These":[169],"offer":[171],"valuable":[172],"insights":[173],"into":[174],"strategic":[178],"deployment":[179],"environments,":[184],"perception":[187],"reliable":[189],"cooperative":[191],"partners.":[192],"By":[193],"adaptive":[195],"emotionally":[197],"aware":[198],"intelligent":[199],"systems,":[200],"this":[201],"research":[202],"contributes":[203],"strengthening":[205],"reducing":[208],"biases,":[209],"facilitating":[211],"more":[212],"effective":[213],"collaboration.":[215]},"counts_by_year":[{"year":2025,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}