{"id":"https://openalex.org/W4407690917","doi":"https://doi.org/10.1109/access.2025.3543304","title":"Enhancing User Experience in Free and Open-Source Software: An Integrated Maturity Model Framework","display_name":"Enhancing User Experience in Free and Open-Source Software: An Integrated Maturity Model Framework","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4407690917","doi":"https://doi.org/10.1109/access.2025.3543304"},"language":"en","primary_location":{"id":"doi:10.1109/access.2025.3543304","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3543304","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2025.3543304","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001623411","display_name":"Eli Zamir","orcid":"https://orcid.org/0000-0001-8226-5480"},"institutions":[{"id":"https://openalex.org/I16076960","display_name":"COMSATS University Islamabad","ror":"https://ror.org/00nqqvk19","country_code":"PK","type":"education","lineage":["https://openalex.org/I16076960"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Elif Zamir","raw_affiliation_strings":["Department of Computer Science, Comsats University Islamabad, Islamabad, Pakistan","Department of Computer Science, Comsats University, Islamabad, Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Comsats University Islamabad, Islamabad, Pakistan","institution_ids":["https://openalex.org/I16076960"]},{"raw_affiliation_string":"Department of Computer Science, Comsats University, Islamabad, Pakistan","institution_ids":["https://openalex.org/I16076960"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024805800","display_name":"Abdul Rehman","orcid":"https://orcid.org/0000-0002-9343-7652"},"institutions":[{"id":"https://openalex.org/I31419693","display_name":"Kyungpook National University","ror":"https://ror.org/040c17130","country_code":"KR","type":"education","lineage":["https://openalex.org/I31419693"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Abdul Rehman","raw_affiliation_strings":["School of Computer Science and Engineering, Kyungpook National University, Daegu, South Korea"],"raw_orcid":"https://orcid.org/0000-0002-9343-7652","affiliations":[{"raw_affiliation_string":"School of Computer Science and Engineering, Kyungpook National University, Daegu, South Korea","institution_ids":["https://openalex.org/I31419693"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109144570","display_name":"Shahid Ibni Zamir","orcid":null},"institutions":[{"id":"https://openalex.org/I16076960","display_name":"COMSATS University Islamabad","ror":"https://ror.org/00nqqvk19","country_code":"PK","type":"education","lineage":["https://openalex.org/I16076960"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Sara Zamir","raw_affiliation_strings":["Department of Computer Science, Comsats University Islamabad, Islamabad, Pakistan","Department of Computer Science, Comsats University, Islamabad, Pakistan"],"raw_orcid":"https://orcid.org/0009-0006-3774-4646","affiliations":[{"raw_affiliation_string":"Department of Computer Science, Comsats University Islamabad, Islamabad, Pakistan","institution_ids":["https://openalex.org/I16076960"]},{"raw_affiliation_string":"Department of Computer Science, Comsats University, Islamabad, Pakistan","institution_ids":["https://openalex.org/I16076960"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048298205","display_name":"Fuad A. M. Al\u2010Yarimi","orcid":"https://orcid.org/0000-0002-2615-6340"},"institutions":[{"id":"https://openalex.org/I82952536","display_name":"King Khalid University","ror":"https://ror.org/052kwzs30","country_code":"SA","type":"education","lineage":["https://openalex.org/I82952536"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Fuad A. M. Al-Yarimi","raw_affiliation_strings":["Department of Computer Science, Muhayel Aseer, King Khalid University, Abha, Saudi Arabia","Department of Computer Science, Muhayel Aseer, King Khalid University, KSA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Muhayel Aseer, King Khalid University, Abha, Saudi Arabia","institution_ids":["https://openalex.org/I82952536"]},{"raw_affiliation_string":"Department of Computer Science, Muhayel Aseer, King Khalid University, KSA","institution_ids":["https://openalex.org/I82952536"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059175047","display_name":"Assad Abbas","orcid":"https://orcid.org/0000-0002-4233-053X"},"institutions":[{"id":"https://openalex.org/I16076960","display_name":"COMSATS University Islamabad","ror":"https://ror.org/00nqqvk19","country_code":"PK","type":"education","lineage":["https://openalex.org/I16076960"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Assad Abbas","raw_affiliation_strings":["Department of Computer Science, Comsats University Islamabad, Islamabad, Pakistan","Department of Computer Science, Comsats University, Islamabad, Pakistan"],"raw_orcid":"https://orcid.org/0000-0002-4233-053X","affiliations":[{"raw_affiliation_string":"Department of Computer Science, Comsats University Islamabad, Islamabad, Pakistan","institution_ids":["https://openalex.org/I16076960"]},{"raw_affiliation_string":"Department of Computer Science, Comsats University, Islamabad, Pakistan","institution_ids":["https://openalex.org/I16076960"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.02219427,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"13","issue":null,"first_page":"34563","last_page":"34583"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9261000156402588,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9261000156402588,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6843222975730896},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.6789535880088806},{"id":"https://openalex.org/keywords/open-source-software","display_name":"Open source software","score":0.5805405974388123},{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.4990556240081787},{"id":"https://openalex.org/keywords/open-source","display_name":"Open source","score":0.46516919136047363},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4186818301677704},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.38813960552215576},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3288372755050659},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3272929787635803},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.1375064253807068},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13221123814582825}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6843222975730896},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.6789535880088806},{"id":"https://openalex.org/C2988343187","wikidata":"https://www.wikidata.org/wiki/Q1130645","display_name":"Open source software","level":3,"score":0.5805405974388123},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.4990556240081787},{"id":"https://openalex.org/C3018397939","wikidata":"https://www.wikidata.org/wiki/Q3644502","display_name":"Open source","level":3,"score":0.46516919136047363},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4186818301677704},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.38813960552215576},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3288372755050659},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3272929787635803},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.1375064253807068},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13221123814582825},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2025.3543304","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3543304","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:75511f2d58cb4d588f7f84c71c1e1312","is_oa":true,"landing_page_url":"https://doaj.org/article/75511f2d58cb4d588f7f84c71c1e1312","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 13, Pp 34563-34583 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2025.3543304","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2025.3543304","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":77,"referenced_works":["https://openalex.org/W177590637","https://openalex.org/W199197192","https://openalex.org/W1542965943","https://openalex.org/W1966276021","https://openalex.org/W1995576301","https://openalex.org/W2014504716","https://openalex.org/W2060883876","https://openalex.org/W2062299969","https://openalex.org/W2098799070","https://openalex.org/W2110473454","https://openalex.org/W2115917521","https://openalex.org/W2115991646","https://openalex.org/W2122982975","https://openalex.org/W2127568529","https://openalex.org/W2145886191","https://openalex.org/W2153376863","https://openalex.org/W2183877827","https://openalex.org/W2216286021","https://openalex.org/W2235274272","https://openalex.org/W2239306219","https://openalex.org/W2481396697","https://openalex.org/W2509235769","https://openalex.org/W2541560079","https://openalex.org/W2542179116","https://openalex.org/W2550961655","https://openalex.org/W2605253740","https://openalex.org/W2613057133","https://openalex.org/W2626325959","https://openalex.org/W2750323319","https://openalex.org/W2752781279","https://openalex.org/W2766951256","https://openalex.org/W2775723233","https://openalex.org/W2778768826","https://openalex.org/W2785571275","https://openalex.org/W2887620330","https://openalex.org/W2919703838","https://openalex.org/W2927442996","https://openalex.org/W2942700173","https://openalex.org/W2961257846","https://openalex.org/W2977710998","https://openalex.org/W2986120679","https://openalex.org/W2996257833","https://openalex.org/W3018760686","https://openalex.org/W3036063864","https://openalex.org/W3036153985","https://openalex.org/W3042738544","https://openalex.org/W3045861369","https://openalex.org/W3094333043","https://openalex.org/W3160299324","https://openalex.org/W3164153237","https://openalex.org/W3196160165","https://openalex.org/W3214148621","https://openalex.org/W3216880090","https://openalex.org/W4210865524","https://openalex.org/W4251387974","https://openalex.org/W4285184944","https://openalex.org/W4289838654","https://openalex.org/W4293103978","https://openalex.org/W4294148191","https://openalex.org/W4318815123","https://openalex.org/W4318954082","https://openalex.org/W4377699813","https://openalex.org/W4380591336","https://openalex.org/W4387259562","https://openalex.org/W4387713215","https://openalex.org/W4387713234","https://openalex.org/W4387713295","https://openalex.org/W4388085286","https://openalex.org/W4388798975","https://openalex.org/W4389080875","https://openalex.org/W4389242807","https://openalex.org/W4389302061","https://openalex.org/W4391856377","https://openalex.org/W4392255002","https://openalex.org/W4392905601","https://openalex.org/W4392910048","https://openalex.org/W6771036816"],"related_works":["https://openalex.org/W4283172224","https://openalex.org/W2992877076","https://openalex.org/W2563825355","https://openalex.org/W4382725623","https://openalex.org/W2888066950","https://openalex.org/W2889844859","https://openalex.org/W3217511980","https://openalex.org/W2806063704","https://openalex.org/W4384822944","https://openalex.org/W2912268755"],"abstract_inverted_index":{"Free":[0,22],"and":[1,7,18,23,91,100,139,163,180,214,274],"open-source":[2,101,272],"software":[3],"has":[4],"rapidly":[5],"grown":[6],"garnered":[8],"considerable":[9],"attention":[10],"in":[11,32,69,98,120,197,245],"recent":[12],"years.":[13],"However,":[14],"the":[15,34,47,64,67,75,143,148,170,191,200,227,230,237,263,267],"design":[16],"complexities":[17],"guidelines":[19],"inherent":[20],"to":[21,46,85,94,132,173,188,190],"Open":[24],"Source":[25],"Software":[26],"(FOSS)":[27],"pose":[28],"a":[29,60,78,128,218,250,259,276],"challenging":[30],"task":[31],"enhancing":[33],"User":[35],"Experience":[36],"(UX)":[37],"of":[38,50,66,107,150,177,194,211,269,279],"FOSS.":[39,70],"Several":[40],"pre-existing":[41],"models":[42],"have":[43],"significantly":[44],"contributed":[45],"existing":[48],"body":[49],"knowledge,":[51],"yet":[52],"they":[53,185],"often":[54],"overlook":[55],"FOSS-specific":[56],"attributes":[57],"that":[58,156,226,236],"establish":[59],"direct":[61],"correlation":[62],"with":[63,87,110],"efficiency":[65],"UX":[68,80,114,151,178,195,239,244,255,280],"To":[71],"address":[72],"this":[73],"gap,":[74],"study":[76,145],"proposes":[77],"FOSS":[79,89,161,171,205,238,246,264,286],"enhancement":[81],"model":[82,105,202,240],"(FUEM)":[83],"designed":[84],"align":[86],"current":[88],"practices":[90,282],"guidelines,":[92],"aiming":[93],"improve":[95],"user":[96],"experience":[97],"free":[99],"software.":[102],"The":[103,222],"proposed":[104],"consists":[106],"six":[108],"levels,":[109],"each":[111],"level":[112,176],"encompassing":[113],"maturity":[115,179,196,281],"influencing":[116],"factors":[117,124,158],"(UMXIF)":[118],"identified":[119],"prior":[121],"research.":[122],"These":[123],"are":[125],"re-evaluated":[126],"through":[127,208],"Likert":[129],"scale":[130],"questionnaire":[131],"gather":[133],"feedback":[134,209],"from":[135],"developers,":[136],"project":[137],"managers,":[138],"UI/UX":[140],"designers,":[141],"as":[142,258],"previous":[144],"solely":[146],"included":[147],"perspectives":[149],"experts.":[152],"Our":[153],"findings":[154],"reveal":[155],"these":[157],"positively":[159],"impact":[160],"projects,":[162],"integrating":[164],"them":[165],"into":[166],"FUEM":[167],"will":[168],"enable":[169],"community":[172],"ascertain":[174],"their":[175],"identify":[181],"which":[182],"missing":[183],"UMXIF":[184],"must":[186],"adopt":[187],"progress":[189],"next":[192],"stage":[193],"FUEM.":[198],"Furthermore,":[199],"tailored":[201,284],"developed":[203],"for":[204,253,262,285],"is":[206],"validated":[207],"analysis":[210,216],"expert":[212],"reviews":[213],"quantitative":[215],"employing":[217],"one-way":[219],"ANOVA":[220,223],"test.":[221],"test":[224],"indicates":[225],"p-value":[228],"exceeds":[229],"significant":[231],"threshold":[232],"of.":[233],"05,":[234],"suggesting":[235],"can":[241],"considerably":[242],"enhance":[243],"projects":[247],"by":[248],"providing":[249],"structured":[251],"pathway":[252],"improving":[254],"maturity,":[256],"serving":[257],"valuable":[260],"resource":[261],"community,":[265],"guiding":[266],"development":[268],"more":[270],"user-centric":[271],"software,":[273],"fostering":[275],"deeper":[277],"understanding":[278],"explicitly":[283],"environments.":[287]},"counts_by_year":[],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}