{"id":"https://openalex.org/W4405488211","doi":"https://doi.org/10.1109/access.2024.3519418","title":"Implementing and Evaluating Automated Bug Triage in Industrial Projects","display_name":"Implementing and Evaluating Automated Bug Triage in Industrial Projects","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4405488211","doi":"https://doi.org/10.1109/access.2024.3519418"},"language":"en","primary_location":{"id":"doi:10.1109/access.2024.3519418","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2024.3519418","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2024.3519418","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042702417","display_name":"Hyung-Gil Hong","orcid":"https://orcid.org/0009-0006-0802-8499"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Hyun-Taek Hong","raw_affiliation_strings":["Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0009-0006-0802-8499","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]},{"raw_affiliation_string":"Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054802962","display_name":"Dae-Sung Wang","orcid":"https://orcid.org/0000-0002-4119-3625"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Dae-Sung Wang","raw_affiliation_strings":["Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0000-0002-4119-3625","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]},{"raw_affiliation_string":"Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Se-Jin Kim","orcid":"https://orcid.org/0009-0000-1900-9994"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Se-Jin Kim","raw_affiliation_strings":["Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0009-0000-1900-9994","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]},{"raw_affiliation_string":"Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115513178","display_name":"Hoon Sung","orcid":null},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Hoon Sung","raw_affiliation_strings":["Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]},{"raw_affiliation_string":"Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112528603","display_name":"Chang-won Park","orcid":null},"institutions":[{"id":"https://openalex.org/I4210131320","display_name":"LG (South Korea)","ror":"https://ror.org/03ddh2c27","country_code":"KR","type":"company","lineage":["https://openalex.org/I4210131320"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Chang-Won Park","raw_affiliation_strings":["Vehicle Solution Company, LG Electronics, Seoul, South Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Vehicle Solution Company, LG Electronics, Seoul, South Korea","institution_ids":["https://openalex.org/I4210131320"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026178235","display_name":"Ho\u2010Hyun Park","orcid":"https://orcid.org/0000-0003-0322-8660"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Ho-Hyun Park","raw_affiliation_strings":["School of Electrical and Electronics Engineering, Chung-Ang University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0000-0003-0322-8660","affiliations":[{"raw_affiliation_string":"School of Electrical and Electronics Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019735658","display_name":"Chan-Gun Lee","orcid":"https://orcid.org/0000-0001-9734-4456"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Chan-Gun Lee","raw_affiliation_strings":["Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0000-0001-9734-4456","affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]},{"raw_affiliation_string":"Dept. of Computer Science and Engineering, Chung-Ang University, Seoul, South Korea","institution_ids":["https://openalex.org/I67900169"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":0.9364,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.80779221,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":97},"biblio":{"volume":"12","issue":null,"first_page":"193717","last_page":"193730"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12423","display_name":"Software Reliability and Analysis Research","score":0.9593999981880188,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12423","display_name":"Software Reliability and Analysis Research","score":0.9593999981880188,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9510999917984009,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/triage","display_name":"Triage","score":0.6561947464942932},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6497033834457397},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.33448225259780884},{"id":"https://openalex.org/keywords/medical-emergency","display_name":"Medical emergency","score":0.1447969377040863}],"concepts":[{"id":"https://openalex.org/C2777120189","wikidata":"https://www.wikidata.org/wiki/Q780067","display_name":"Triage","level":2,"score":0.6561947464942932},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6497033834457397},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.33448225259780884},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.1447969377040863},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2024.3519418","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2024.3519418","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:34885d266dca49098d472d1efb590935","is_oa":true,"landing_page_url":"https://doaj.org/article/34885d266dca49098d472d1efb590935","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 12, Pp 193717-193730 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2024.3519418","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2024.3519418","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5}],"awards":[{"id":"https://openalex.org/G3588460845","display_name":null,"funder_award_id":"RS-2024-00342059","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"}],"funders":[{"id":"https://openalex.org/F4320321202","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98"},{"id":"https://openalex.org/F4320322120","display_name":"National Research Foundation of Korea","ror":"https://ror.org/013aysd81"},{"id":"https://openalex.org/F4320329803","display_name":"LG Electronics","ror":"https://ror.org/03ddh2c27"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W1912151884","https://openalex.org/W2012888557","https://openalex.org/W2018871545","https://openalex.org/W2079317829","https://openalex.org/W2081891767","https://openalex.org/W2090094826","https://openalex.org/W2102193394","https://openalex.org/W2105786287","https://openalex.org/W2113351233","https://openalex.org/W2137267962","https://openalex.org/W2139410856","https://openalex.org/W2143786659","https://openalex.org/W2158133897","https://openalex.org/W2160517961","https://openalex.org/W2532117349","https://openalex.org/W2738866524","https://openalex.org/W2740861372","https://openalex.org/W2963035373","https://openalex.org/W2965373594","https://openalex.org/W2968874391","https://openalex.org/W2994598966","https://openalex.org/W3041986466","https://openalex.org/W3094847939","https://openalex.org/W3178709966","https://openalex.org/W4226334468","https://openalex.org/W4235786516","https://openalex.org/W4309440953","https://openalex.org/W4312658847","https://openalex.org/W6755207826","https://openalex.org/W6757817989","https://openalex.org/W6776992302","https://openalex.org/W6857173650"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4394761728","https://openalex.org/W1975091423","https://openalex.org/W2144451503","https://openalex.org/W2033023095","https://openalex.org/W125325933","https://openalex.org/W2941176721","https://openalex.org/W2051773733"],"abstract_inverted_index":{"Resolving":[0],"bugs":[1],"on":[2,47,52,129,226],"time":[3],"is":[4,10,63,118],"essential":[5],"for":[6,205,216,240],"software":[7,28],"development":[8],"and":[9,30,124,153,181,234,242],"critical":[11],"in":[12,60,73,94,187,219],"industrial":[13,53,74,102,109,122,179,220],"projects":[14,54,75,103,123,180],"because":[15],"it":[16],"directly":[17,68],"affects":[18],"businesses.":[19],"Automatic":[20],"bug":[21,99],"triage":[22,100,138,155,170,204],"has":[23,32,45,67,125,147],"been":[24],"investigated":[25],"to":[26,101,121,137,162],"increase":[27],"productivity,":[29],"research":[31,44,58,66,93,223],"become":[33],"more":[34],"active":[35],"as":[36],"machine":[37],"learning":[38],"techniques":[39],"have":[40],"improved.":[41],"However,":[42],"most":[43],"focused":[46],"open-source":[48],"projects,":[49],"whereas":[50],"studies":[51,62],"remain":[55],"limited.":[56],"The":[57,92,172,192],"gap":[59],"previous":[61],"that":[64,117,209],"the":[65,106,154,158,166,176,183,196,228],"triaged":[69],"developers,":[70,152,168],"reducing":[71],"accuracy":[72],"where":[76],"organizational":[77],"structures":[78],"frequently":[79],"change.":[80],"Moreover,":[81],"developers":[82,139],"often":[83],"move":[84],"between":[85],"teams,":[86],"making":[87],"this":[88,95,130,210],"approach":[89,116,136,174,194,211],"less":[90],"effective.":[91],"article":[96],"applies":[97],"automatic":[98],"by":[104,198],"adapting":[105],"characteristics":[107,177],"of":[108,151,157,178],"projects.":[110],"Addressing":[111],"these":[112],"limitations":[113],"establishes":[114],"an":[115,148],"better":[119],"suited":[120],"enhanced":[126],"accuracy.":[127,171],"Based":[128],"background,":[131],"we":[132],"propose":[133],"a":[134,188,237],"novel":[135],"associated":[140,149],"with":[141,231,236],"component-based":[142,189],"developer":[143],"lists.":[144],"Each":[145],"component":[146],"list":[150],"results":[156,197],"model":[159],"are":[160],"limited":[161],"selecting":[163],"from":[164],"among":[165],"listed":[167],"enhancing":[169],"proposed":[173,193,229],"reflects":[175],"addresses":[182],"dynamic":[184],"workload":[185],"adjustments":[186],"team":[190],"structure.":[191],"improves":[195],"6.2":[199],"percentage":[200],"points":[201],"over":[202],"human":[203],"top-1":[206],"results,":[207],"suggesting":[208],"could":[212],"be":[213],"further":[214],"expanded":[215],"broader":[217,238],"application":[218],"contexts.":[221],"Future":[222],"should":[224],"focus":[225],"refining":[227],"method":[230],"real-time":[232],"feedback":[233],"experiment":[235],"dataset":[239],"generalizability":[241],"scalability.":[243]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2026-07-15T18:14:33.161393","created_date":"2025-10-10T00:00:00"}
