{"id":"https://openalex.org/W4380785284","doi":"https://doi.org/10.1109/access.2023.3286570","title":"Intelligent Attributes of Voice Assistants and User\u2019s Love for AI: A SEM-Based Study","display_name":"Intelligent Attributes of Voice Assistants and User\u2019s Love for AI: A SEM-Based Study","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4380785284","doi":"https://doi.org/10.1109/access.2023.3286570"},"language":"en","primary_location":{"id":"doi:10.1109/access.2023.3286570","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3286570","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10153608.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10153608.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046949056","display_name":"Debajyoti Pal","orcid":"https://orcid.org/0000-0002-7305-1015"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Debajyoti Pal","raw_affiliation_strings":["Innovative Cognitive Computing Research Center, King Mongkut&#x2019;s University of Technology, Bangkok, Thailand"],"raw_orcid":"https://orcid.org/0000-0002-7305-1015","affiliations":[{"raw_affiliation_string":"Innovative Cognitive Computing Research Center, King Mongkut&#x2019;s University of Technology, Bangkok, Thailand","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070567713","display_name":"Mohammad Dawood Babakerkhell","orcid":null},"institutions":[{"id":"https://openalex.org/I4210109130","display_name":"Khost University","ror":"https://ror.org/016jrh007","country_code":"AF","type":"education","lineage":["https://openalex.org/I4210109130"]}],"countries":["AF"],"is_corresponding":false,"raw_author_name":"Mohammad Dawood Babakerkhell","raw_affiliation_strings":["Department of Information Technology, Shaikh Zayed University (Khost), Khost, Afghanistan"],"raw_orcid":"https://orcid.org/0000-0001-5295-5886","affiliations":[{"raw_affiliation_string":"Department of Information Technology, Shaikh Zayed University (Khost), Khost, Afghanistan","institution_ids":["https://openalex.org/I4210109130"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018183180","display_name":"Borworn Papasratorn","orcid":"https://orcid.org/0000-0002-2238-4290"},"institutions":[{"id":"https://openalex.org/I60837268","display_name":"King Mongkut's University of Technology Thonburi","ror":"https://ror.org/0057ax056","country_code":"TH","type":"education","lineage":["https://openalex.org/I60837268"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Borworn Papasratorn","raw_affiliation_strings":["School of Information Technology, King Mongkut&#x2019;s University of Technology Thonburi, Bangkok, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Information Technology, King Mongkut&#x2019;s University of Technology Thonburi, Bangkok, Thailand","institution_ids":["https://openalex.org/I60837268"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5024169757","display_name":"Suree Funilkul","orcid":"https://orcid.org/0000-0003-0352-8647"},"institutions":[{"id":"https://openalex.org/I60837268","display_name":"King Mongkut's University of Technology Thonburi","ror":"https://ror.org/0057ax056","country_code":"TH","type":"education","lineage":["https://openalex.org/I60837268"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Suree Funilkul","raw_affiliation_strings":["School of Information Technology, King Mongkut&#x2019;s University of Technology Thonburi, Bangkok, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Information Technology, King Mongkut&#x2019;s University of Technology Thonburi, Bangkok, Thailand","institution_ids":["https://openalex.org/I60837268"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":3.5895,"has_fulltext":true,"cited_by_count":22,"citation_normalized_percentile":{"value":0.94192848,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"11","issue":null,"first_page":"60889","last_page":"60903"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9812999963760376,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/autonomy","display_name":"Autonomy","score":0.6583166718482971},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6036810874938965},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5806722640991211},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.5422888398170471},{"id":"https://openalex.org/keywords/interpersonal-communication","display_name":"Interpersonal communication","score":0.5284143686294556},{"id":"https://openalex.org/keywords/intelligent-agent","display_name":"Intelligent agent","score":0.477245569229126},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.33252567052841187},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.28432852029800415}],"concepts":[{"id":"https://openalex.org/C65414064","wikidata":"https://www.wikidata.org/wiki/Q484105","display_name":"Autonomy","level":2,"score":0.6583166718482971},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6036810874938965},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5806722640991211},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5422888398170471},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.5284143686294556},{"id":"https://openalex.org/C74072328","wikidata":"https://www.wikidata.org/wiki/Q1142726","display_name":"Intelligent agent","level":2,"score":0.477245569229126},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.33252567052841187},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.28432852029800415},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2023.3286570","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3286570","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10153608.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:33016812b5fd43d9b3a117756748e545","is_oa":true,"landing_page_url":"https://doaj.org/article/33016812b5fd43d9b3a117756748e545","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 11, Pp 60889-60903 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2023.3286570","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3286570","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10153608.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.4300000071525574,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320309996","display_name":"Asahi Glass Foundation","ror":"https://ror.org/02nnhbq91"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4380785284.pdf","grobid_xml":"https://content.openalex.org/works/W4380785284.grobid-xml"},"referenced_works_count":73,"referenced_works":["https://openalex.org/W1614992295","https://openalex.org/W1911469587","https://openalex.org/W1970380220","https://openalex.org/W1979422830","https://openalex.org/W1998581510","https://openalex.org/W2000380427","https://openalex.org/W2013744893","https://openalex.org/W2013849778","https://openalex.org/W2015041537","https://openalex.org/W2034890640","https://openalex.org/W2051292336","https://openalex.org/W2100379340","https://openalex.org/W2105846236","https://openalex.org/W2106096361","https://openalex.org/W2109135966","https://openalex.org/W2122912498","https://openalex.org/W2128291680","https://openalex.org/W2129241134","https://openalex.org/W2175764802","https://openalex.org/W2265443573","https://openalex.org/W2327036399","https://openalex.org/W2473285586","https://openalex.org/W2500781493","https://openalex.org/W2550865791","https://openalex.org/W2602050702","https://openalex.org/W2786522954","https://openalex.org/W2788781842","https://openalex.org/W2791890170","https://openalex.org/W2793000014","https://openalex.org/W2885406257","https://openalex.org/W2896893982","https://openalex.org/W2914565986","https://openalex.org/W2934302500","https://openalex.org/W2942966180","https://openalex.org/W2942968409","https://openalex.org/W2955853369","https://openalex.org/W2974697830","https://openalex.org/W2995260901","https://openalex.org/W3014479273","https://openalex.org/W3024079173","https://openalex.org/W3044845607","https://openalex.org/W3048710890","https://openalex.org/W3080348755","https://openalex.org/W3082827059","https://openalex.org/W3084860615","https://openalex.org/W3092788160","https://openalex.org/W3117629582","https://openalex.org/W3121501521","https://openalex.org/W3124255990","https://openalex.org/W3130890352","https://openalex.org/W3134155506","https://openalex.org/W3153072488","https://openalex.org/W3155533627","https://openalex.org/W3175883460","https://openalex.org/W3194729176","https://openalex.org/W3194871362","https://openalex.org/W4200192528","https://openalex.org/W4205264916","https://openalex.org/W4205736032","https://openalex.org/W4214761766","https://openalex.org/W4223915263","https://openalex.org/W4225324931","https://openalex.org/W4225890167","https://openalex.org/W4243667233","https://openalex.org/W4255798239","https://openalex.org/W4285269544","https://openalex.org/W4295364725","https://openalex.org/W4297828576","https://openalex.org/W4312754549","https://openalex.org/W4321010095","https://openalex.org/W4322123801","https://openalex.org/W4328142324","https://openalex.org/W4366285999"],"related_works":["https://openalex.org/W2505675537","https://openalex.org/W3120435769","https://openalex.org/W4399042091","https://openalex.org/W3209220495","https://openalex.org/W2913706598","https://openalex.org/W1967684283","https://openalex.org/W2919172900","https://openalex.org/W2087011440","https://openalex.org/W2122867552","https://openalex.org/W1568872483"],"abstract_inverted_index":{"Adoption":[0],"of":[1,10,34,51,84,95,104,112,139,149,157,162,187,191,204,214,233],"Voice":[2],"Assistants":[3],"(VA)":[4],"has":[5,55,133],"been":[6,134],"a":[7],"hot":[8],"topic":[9],"research":[11],"currently.":[12],"However,":[13],"the":[14,23,42,48,56,93,102,137,147,154,160,183,188,212,231],"existing":[15],"studies":[16],"are":[17,196],"based":[18,107,128],"on":[19,80,108,152],"traditional":[20],"models":[21,44],"like":[22,37],"Technology":[24],"Acceptance":[25],"Model":[26],"that":[27,54],"is":[28,40,115,172],"less":[29],"suitable":[30],"for":[31,136,169,229],"investigating":[32],"adoption":[33],"AI-based":[35,52],"technologies":[36,53],"VAs.":[38,235],"This":[39],"because":[41],"conventional":[43],"do":[45],"not":[46],"consider":[47],"anthropomorphic":[49],"nature":[50],"potential":[57],"to":[58],"form":[59],"emotional":[60],"bonds":[61],"between":[62],"man":[63],"and":[64,87,98,142,194,211],"machines.":[65],"Therefore,":[66],"in":[67,101,182,216],"this":[68,199],"work":[69],"we":[70,91],"propose":[71],"artificial":[72,150,205],"autonomy":[73,151,206],"as":[74,207],"an":[75,208],"intelligent":[76,209],"AI\u2014based":[77],"attribute":[78],"founded":[79],"three":[81,155],"task":[82],"primitives":[83],"sensing,":[85],"thinking,":[86],"action":[88],"autonomy.":[89],"Further,":[90],"use":[92],"concept":[94],"interpersonal":[96],"love":[97,189,215],"apply":[99],"it":[100],"context":[103],"human-AI":[105],"relationship":[106],"Sternberg\u2019s":[109],"Triangular":[110],"Theory":[111],"love.":[113,164],"Data":[114],"collected":[116],"from":[117,174],"607":[118],"participants":[119],"across":[120],"two":[121],"Asian":[122],"countries.":[123],"Partial":[124],"Least":[125],"Squares":[126],"(PLS)":[127],"Structural":[129],"Equation":[130],"Modelling":[131],"(SEM)":[132],"used":[135],"purpose":[138],"model":[140],"building":[141],"testing.":[143],"The":[144,220],"results":[145],"highlight":[146],"importance":[148],"all":[153],"aspects":[156,190],"love,":[158],"indicating":[159],"presence":[161],"consummate":[163],"\u201c":[165,175],"<italic":[166,176],"xmlns:mml=\"http://www.w3.org/1998/Math/MathML\"":[167,177],"xmlns:xlink=\"http://www.w3.org/1999/xlink\">Love":[168],"AI</i>":[170],"\u201d":[171,180],"different":[173],"xmlns:xlink=\"http://www.w3.org/1999/xlink\">brand":[178],"love</i>":[179],"since":[181],"later":[184],"case":[185],"some":[186],"passion,":[192],"intimacy,":[193],"commitment":[195],"missing.":[197],"Theoretically,":[198],"study":[200],"improves":[201],"our":[202],"understanding":[203],"AI-attribute":[210],"perceptions":[213],"Information":[217],"Systems":[218],"research.":[219],"findings":[221],"can":[222],"help":[223],"technology":[224],"companies":[225],"develop":[226],"novel":[227],"strategies":[228],"improving":[230],"human-likeliness":[232],"these":[234]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}