{"id":"https://openalex.org/W4377224436","doi":"https://doi.org/10.1109/access.2023.3278590","title":"Role of Artificial Intelligence in Online Education: A Systematic Mapping Study","display_name":"Role of Artificial Intelligence in Online Education: A Systematic Mapping Study","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4377224436","doi":"https://doi.org/10.1109/access.2023.3278590"},"language":"en","primary_location":{"id":"doi:10.1109/access.2023.3278590","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3278590","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10129263.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10129263.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021598855","display_name":"Rahman Shafique","orcid":"https://orcid.org/0000-0001-7641-2835"},"institutions":[{"id":"https://openalex.org/I55240360","display_name":"Yeungnam University","ror":"https://ror.org/05yc6p159","country_code":"KR","type":"education","lineage":["https://openalex.org/I55240360"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Rahman Shafique","raw_affiliation_strings":["Department of Information and communication engineering Yeungnam University, South Korea","Department of Information and Communication Engineering, Yeungnam University, Gyeongsan, South Korea"],"raw_orcid":"https://orcid.org/0000-0001-7641-2835","affiliations":[{"raw_affiliation_string":"Department of Information and communication engineering Yeungnam University, South Korea","institution_ids":["https://openalex.org/I55240360"]},{"raw_affiliation_string":"Department of Information and Communication Engineering, Yeungnam University, Gyeongsan, South Korea","institution_ids":["https://openalex.org/I55240360"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057627035","display_name":"Wajdi Aljedaani","orcid":"https://orcid.org/0000-0002-6700-719X"},"institutions":[{"id":"https://openalex.org/I123534392","display_name":"University of North Texas","ror":"https://ror.org/00v97ad02","country_code":"US","type":"education","lineage":["https://openalex.org/I123534392"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Wajdi Aljedaani","raw_affiliation_strings":["University of North Texas, TX, USA","Department of Computer Science and Engineering, University of North Texas, Denton, TX, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of North Texas, TX, USA","institution_ids":["https://openalex.org/I123534392"]},{"raw_affiliation_string":"Department of Computer Science and Engineering, University of North Texas, Denton, TX, USA","institution_ids":["https://openalex.org/I123534392"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058941449","display_name":"Furqan Rustam","orcid":"https://orcid.org/0000-0001-8403-1047"},"institutions":[{"id":"https://openalex.org/I100930933","display_name":"University College Dublin","ror":"https://ror.org/05m7pjf47","country_code":"IE","type":"education","lineage":["https://openalex.org/I100930933"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Furqan Rustam","raw_affiliation_strings":["School of Computer Science, University College Dublin, Dublin, Ireland","School of Computer Science, University College Dublin, Dublin 4, Ireland"],"raw_orcid":"https://orcid.org/0000-0001-8403-1047","affiliations":[{"raw_affiliation_string":"School of Computer Science, University College Dublin, Dublin, Ireland","institution_ids":["https://openalex.org/I100930933"]},{"raw_affiliation_string":"School of Computer Science, University College Dublin, Dublin 4, Ireland","institution_ids":["https://openalex.org/I100930933"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023626139","display_name":"Ernesto Lee","orcid":"https://orcid.org/0000-0002-1209-8565"},"institutions":[{"id":"https://openalex.org/I166466826","display_name":"Miami Dade College","ror":"https://ror.org/00rgbr518","country_code":"US","type":"education","lineage":["https://openalex.org/I166466826"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ernesto Lee","raw_affiliation_strings":["College of Engineering and Technology, Miami Dade College, Miami, FL, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Engineering and Technology, Miami Dade College, Miami, FL, USA","institution_ids":["https://openalex.org/I166466826"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087270783","display_name":"Arif Mehmood","orcid":"https://orcid.org/0000-0001-5822-4005"},"institutions":[{"id":"https://openalex.org/I174731842","display_name":"Islamia University of Bahawalpur","ror":"https://ror.org/002rc4w13","country_code":"PK","type":"education","lineage":["https://openalex.org/I174731842"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Arif Mehmood","raw_affiliation_strings":["The Islamia University of Bahawalpur, Pakistan","Department of Information Technology, The Islamia University of Bahawalpur, Bahawalpur, Pakistan"],"raw_orcid":"https://orcid.org/0000-0001-5822-4005","affiliations":[{"raw_affiliation_string":"The Islamia University of Bahawalpur, Pakistan","institution_ids":["https://openalex.org/I174731842"]},{"raw_affiliation_string":"Department of Information Technology, The Islamia University of Bahawalpur, Bahawalpur, Pakistan","institution_ids":["https://openalex.org/I174731842"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044080887","display_name":"Gyu Sang Choi","orcid":"https://orcid.org/0000-0002-0854-768X"},"institutions":[{"id":"https://openalex.org/I55240360","display_name":"Yeungnam University","ror":"https://ror.org/05yc6p159","country_code":"KR","type":"education","lineage":["https://openalex.org/I55240360"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Gyu Sang Choi","raw_affiliation_strings":["Department of Information and communication engineering Yeungnam University, South Korea","Department of Information and Communication Engineering, Yeungnam University, Gyeongsan, South Korea"],"raw_orcid":"https://orcid.org/0000-0002-0854-768X","affiliations":[{"raw_affiliation_string":"Department of Information and communication engineering Yeungnam University, South Korea","institution_ids":["https://openalex.org/I55240360"]},{"raw_affiliation_string":"Department of Information and Communication Engineering, Yeungnam University, Gyeongsan, South Korea","institution_ids":["https://openalex.org/I55240360"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5021598855"],"corresponding_institution_ids":["https://openalex.org/I55240360"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":10.4804,"has_fulltext":true,"cited_by_count":39,"citation_normalized_percentile":{"value":0.98409175,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"1"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11652","display_name":"Imbalanced Data Classification Techniques","score":0.9900000095367432,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11396","display_name":"Artificial Intelligence in Healthcare","score":0.9448999762535095,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6942111253738403},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.4712677001953125},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3276451826095581},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.3206854462623596}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6942111253738403},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.4712677001953125},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3276451826095581},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.3206854462623596}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2023.3278590","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3278590","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10129263.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:f788ba5fa8b14e618745f72f07cb49a5","is_oa":true,"landing_page_url":"https://doaj.org/article/f788ba5fa8b14e618745f72f07cb49a5","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 11, Pp 52570-52584 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2023.3278590","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3278590","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10129263.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G1989376136","display_name":null,"funder_award_id":"NRF-2019R1A2C1006159","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"},{"id":"https://openalex.org/G284234960","display_name":null,"funder_award_id":"NRF-2021R1A6A1A03039493","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"},{"id":"https://openalex.org/G4682402912","display_name":null,"funder_award_id":"2021R1A6A1A03039493","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"},{"id":"https://openalex.org/G7875769530","display_name":null,"funder_award_id":"NRF-2021R1A6A1A03039493","funder_id":"https://openalex.org/F4320321380","funder_display_name":"Yeungnam University"}],"funders":[{"id":"https://openalex.org/F4320320671","display_name":"National Research Foundation","ror":"https://ror.org/05s0g1g46"},{"id":"https://openalex.org/F4320321380","display_name":"Yeungnam University","ror":"https://ror.org/05yc6p159"},{"id":"https://openalex.org/F4320322120","display_name":"National Research Foundation of Korea","ror":"https://ror.org/013aysd81"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4377224436.pdf","grobid_xml":"https://content.openalex.org/works/W4377224436.grobid-xml"},"referenced_works_count":83,"referenced_works":["https://openalex.org/W1565720884","https://openalex.org/W1993220166","https://openalex.org/W2018951189","https://openalex.org/W2027509896","https://openalex.org/W2053369376","https://openalex.org/W2088794999","https://openalex.org/W2096195258","https://openalex.org/W2150025428","https://openalex.org/W2152781587","https://openalex.org/W2167090521","https://openalex.org/W2174926952","https://openalex.org/W2206465922","https://openalex.org/W2295598076","https://openalex.org/W2497039038","https://openalex.org/W2550022464","https://openalex.org/W2594915022","https://openalex.org/W2821461286","https://openalex.org/W2862498250","https://openalex.org/W2890637277","https://openalex.org/W2905031825","https://openalex.org/W2905464284","https://openalex.org/W2913997948","https://openalex.org/W2917219285","https://openalex.org/W2944162469","https://openalex.org/W2945351762","https://openalex.org/W2955448083","https://openalex.org/W2955587577","https://openalex.org/W2968919339","https://openalex.org/W2977285514","https://openalex.org/W2999286548","https://openalex.org/W3006727660","https://openalex.org/W3012751723","https://openalex.org/W3030122515","https://openalex.org/W3035156651","https://openalex.org/W3035605851","https://openalex.org/W3036189325","https://openalex.org/W3036366327","https://openalex.org/W3084307352","https://openalex.org/W3089550832","https://openalex.org/W3089984678","https://openalex.org/W3091162684","https://openalex.org/W3107058614","https://openalex.org/W3118820303","https://openalex.org/W3120384685","https://openalex.org/W3128585438","https://openalex.org/W3128899242","https://openalex.org/W3145418392","https://openalex.org/W3159178830","https://openalex.org/W3160163934","https://openalex.org/W3162034259","https://openalex.org/W3168219777","https://openalex.org/W3169308512","https://openalex.org/W3176572490","https://openalex.org/W3191577674","https://openalex.org/W3197109085","https://openalex.org/W3201153983","https://openalex.org/W3205499305","https://openalex.org/W3213225042","https://openalex.org/W3214358703","https://openalex.org/W4200266487","https://openalex.org/W4205396007","https://openalex.org/W4205951200","https://openalex.org/W4205951982","https://openalex.org/W4206228306","https://openalex.org/W4207039276","https://openalex.org/W4210723308","https://openalex.org/W4221077167","https://openalex.org/W4225001678","https://openalex.org/W4226092623","https://openalex.org/W4229082993","https://openalex.org/W4285163656","https://openalex.org/W4285301876","https://openalex.org/W4285394123","https://openalex.org/W4287447981","https://openalex.org/W4290878342","https://openalex.org/W4294839358","https://openalex.org/W4295598792","https://openalex.org/W4296195955","https://openalex.org/W4304092348","https://openalex.org/W4321354288","https://openalex.org/W4366762681","https://openalex.org/W6775451230","https://openalex.org/W7067422617"],"related_works":["https://openalex.org/W2961085424","https://openalex.org/W4306674287","https://openalex.org/W3046775127","https://openalex.org/W4394896187","https://openalex.org/W3170094116","https://openalex.org/W4386462264","https://openalex.org/W3107602296","https://openalex.org/W4364306694","https://openalex.org/W4312192474","https://openalex.org/W4283697347"],"abstract_inverted_index":{"Artificial":[0],"intelligence":[1],"(AI)":[2],"comprises":[3],"various":[4,224],"sub-fields,":[5],"including":[6,24],"machine":[7,225],"learning":[8,12,29,191,226,230],"(ML)":[9,227],"and":[10,36,66,72,98,104,110,142,145,200,220,228,245,276],"deep":[11,229],"(DL)":[13,231],"perform":[14],"a":[15,159,264],"key":[16,196],"role":[17],"in":[18,56,92,168,271,299,303],"the":[19,41,54,81,93,120,127,163,175,186,195,202,215,240,250,268,273,290,296,304],"transformation":[20],"of":[21,46,123,132,162,165,204,242],"many":[22],"industries,":[23],"education.":[25,170],"It":[26],"changes":[27],"traditional":[28,76],"methods":[30,78,118],"by":[31],"using":[32],"its":[33,39,70],"Innovative":[34],"techniques":[35,244],"applications.":[37],"Using":[38],"applications,":[40],"teachers":[42],"may":[43],"keep":[44],"track":[45],"each":[47,84,88,114],"student\u2019s":[48],"development,":[49],"paying":[50],"close":[51],"attention":[52],"to":[53,68,157,189,236,249],"areas":[55],"which":[57,86],"they":[58],"struggle.":[59],"Many":[60],"researchers":[61],"are":[62,80,256],"working":[63],"with":[64],"ML":[65,97,166],"DL":[67],"exploit":[69],"discoveries":[71],"insights.":[73],"In":[74],"education,":[75,136],"education":[77],"(TEM)":[79],"same":[82,94],"for":[83,106,139,148,267,279],"student,":[85],"means":[87],"student":[89],"is":[90,235],"taught":[91],"way":[95,122],"as":[96,119],"DL,":[99],"making":[100,137],"this":[101,130,173],"process":[102],"flexible":[103],"creative":[105],"solving":[107],"complex":[108],"problems":[109],"enhancing":[111],"productivity.":[112],"Nowadays,":[113],"institution":[115],"adopts":[116],"E-learning":[117],"primary":[121],"learning,":[124],"especially":[125],"during":[126],"pandemic.":[128],"Despite":[129],"evolution":[131],"creativity,":[133],"delivering":[134],"quality":[135],"strategies":[138],"analyzing":[140],"performance":[141],"future":[143,301],"goals,":[144],"career":[146],"counseling":[147],"students":[149],"still":[150],"pose":[151],"challenges.":[152],"The":[153],"current":[154],"study":[155,176],"aims":[156],"offer":[158,246],"complete":[160,260],"overview":[161],"significance":[164],"approaches":[167],"online":[169],"To":[171],"accomplish":[172],"purpose,":[174],"synthesizes":[177],"information":[178,277],"from":[179],"multiple":[180],"scientific":[181],"papers":[182],"that":[183,258,293],"investigate":[184],"(a)":[185],"methodology":[187],"used":[188],"construct":[190],"analysis":[192],"tools,":[193],"(b)":[194],"data":[197,205],"resources":[198],"used,":[199],"(c)":[201],"scope\u00c2":[203],"sources":[206],"now":[207],"available.":[208],"This":[209],"systematic":[210],"literature":[211],"review":[212],"(SLR)":[213],"examines":[214],"research":[216,251,269,297],"conducted":[217],"between":[218],"1961":[219],"2022,":[221],"focusing":[222],"on":[223,289],"techniques.":[232],"Its":[233],"aim":[234],"provide":[237,286],"insights":[238,288],"into":[239],"applications":[241],"these":[243],"optimal":[247],"solutions":[248],"questions":[252],"at":[253],"hand.":[254],"We":[255],"convinced":[257],"our":[259,284],"assessment":[261],"will":[262],"be":[263],"dependable":[265],"resource":[266],"group":[270],"ascertainment":[272],"best":[274],"approach":[275],"source":[278],"their":[280,300],"unique":[281],"needs.":[282],"Moreover,":[283],"findings":[285],"valuable":[287],"subject":[291],"matter":[292],"could":[294],"aid":[295],"community":[298],"endeavors":[302],"related":[305],"field.":[306]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":20},{"year":2023,"cited_by_count":8}],"updated_date":"2026-05-06T08:25:59.206177","created_date":"2025-10-10T00:00:00"}