{"id":"https://openalex.org/W4367280974","doi":"https://doi.org/10.1109/access.2023.3271138","title":"Improvement and Implementation of Sustainable Key Performance Indicators in Supply Chain Management: The Case of a Furniture Firm","display_name":"Improvement and Implementation of Sustainable Key Performance Indicators in Supply Chain Management: The Case of a Furniture Firm","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4367280974","doi":"https://doi.org/10.1109/access.2023.3271138"},"language":"en","primary_location":{"id":"doi:10.1109/access.2023.3271138","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3271138","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10109804.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10109804.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044226609","display_name":"Y\u00fcksel Yurtay","orcid":"https://orcid.org/0000-0003-1814-3432"},"institutions":[{"id":"https://openalex.org/I103703290","display_name":"Sakarya University","ror":"https://ror.org/04ttnw109","country_code":"TR","type":"education","lineage":["https://openalex.org/I103703290"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Y\u00fcksel Yurtay","raw_affiliation_strings":["Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey","Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey"],"raw_orcid":"https://orcid.org/0000-0003-1814-3432","affiliations":[{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]},{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066874421","display_name":"Nil\u00fcfer Yurtay","orcid":"https://orcid.org/0000-0002-7577-7506"},"institutions":[{"id":"https://openalex.org/I103703290","display_name":"Sakarya University","ror":"https://ror.org/04ttnw109","country_code":"TR","type":"education","lineage":["https://openalex.org/I103703290"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Nil\u00fcfer Yurtay","raw_affiliation_strings":["Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081904857","display_name":"H\u00fcseyin Demirci","orcid":"https://orcid.org/0000-0002-5784-0786"},"institutions":[{"id":"https://openalex.org/I103703290","display_name":"Sakarya University","ror":"https://ror.org/04ttnw109","country_code":"TR","type":"education","lineage":["https://openalex.org/I103703290"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"H\u00fcseyin Demirci","raw_affiliation_strings":["Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey","Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey"],"raw_orcid":"https://orcid.org/0000-0002-5784-0786","affiliations":[{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]},{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083863118","display_name":"Esin Ay\u015fe Zaimo\u011flu","orcid":"https://orcid.org/0000-0001-9688-9868"},"institutions":[{"id":"https://openalex.org/I103703290","display_name":"Sakarya University","ror":"https://ror.org/04ttnw109","country_code":"TR","type":"education","lineage":["https://openalex.org/I103703290"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Esin Ayse Zaimoglu","raw_affiliation_strings":["Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey","Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey"],"raw_orcid":"https://orcid.org/0000-0001-9688-9868","affiliations":[{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]},{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090481025","display_name":"Alper G\u00f6ksu","orcid":null},"institutions":[{"id":"https://openalex.org/I103703290","display_name":"Sakarya University","ror":"https://ror.org/04ttnw109","country_code":"TR","type":"education","lineage":["https://openalex.org/I103703290"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Alper G\u00f6ksu","raw_affiliation_strings":["Department of Industrial Engineering, Faculty of Engineering, Sakarya University, Sakarya, Turkey","Department of Industrial Engineering, Faculty of Engineering, Sakarya University, 54050 Sakarya, Turkey","Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Faculty of Engineering, Sakarya University, Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]},{"raw_affiliation_string":"Department of Industrial Engineering, Faculty of Engineering, Sakarya University, 54050 Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]},{"raw_affiliation_string":"Department of Computer Engineering, Faculty of Computer and Information Sciences, Sakarya University, 54050 Sakarya, Turkey","institution_ids":["https://openalex.org/I103703290"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5081904857"],"corresponding_institution_ids":["https://openalex.org/I103703290"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":2.2753,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.89038879,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"11","issue":null,"first_page":"41913","last_page":"41927"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9769999980926514,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/performance-indicator","display_name":"Performance indicator","score":0.8937804102897644},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.7462154030799866},{"id":"https://openalex.org/keywords/performance-management","display_name":"Performance management","score":0.5883166193962097},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.5675113201141357},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.488032728433609},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.48624125123023987},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.47392305731773376},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4650118947029114},{"id":"https://openalex.org/keywords/critical-success-factor","display_name":"Critical success factor","score":0.4362131953239441},{"id":"https://openalex.org/keywords/performance-measurement","display_name":"Performance measurement","score":0.4348739981651306},{"id":"https://openalex.org/keywords/strategic-management","display_name":"Strategic management","score":0.41454654932022095},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.13306957483291626},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.12705877423286438}],"concepts":[{"id":"https://openalex.org/C135510737","wikidata":"https://www.wikidata.org/wiki/Q860554","display_name":"Performance indicator","level":2,"score":0.8937804102897644},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.7462154030799866},{"id":"https://openalex.org/C12532035","wikidata":"https://www.wikidata.org/wiki/Q1399956","display_name":"Performance management","level":2,"score":0.5883166193962097},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.5675113201141357},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.488032728433609},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.48624125123023987},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.47392305731773376},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4650118947029114},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.4362131953239441},{"id":"https://openalex.org/C141571065","wikidata":"https://www.wikidata.org/wiki/Q1771949","display_name":"Performance measurement","level":2,"score":0.4348739981651306},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.41454654932022095},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13306957483291626},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.12705877423286438}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2023.3271138","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3271138","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10109804.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:df1c86fea9b841f1a9263c00d5e3f129","is_oa":true,"landing_page_url":"https://doaj.org/article/df1c86fea9b841f1a9263c00d5e3f129","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 11, Pp 41913-41927 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2023.3271138","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3271138","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/10005208/10109804.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4300000071525574,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4367280974.pdf","grobid_xml":"https://content.openalex.org/works/W4367280974.grobid-xml"},"referenced_works_count":54,"referenced_works":["https://openalex.org/W114887335","https://openalex.org/W134660157","https://openalex.org/W359330698","https://openalex.org/W1541176885","https://openalex.org/W1545004419","https://openalex.org/W1579972629","https://openalex.org/W1600801266","https://openalex.org/W1822004825","https://openalex.org/W1955934323","https://openalex.org/W1964614255","https://openalex.org/W1972184727","https://openalex.org/W1973059234","https://openalex.org/W1975004645","https://openalex.org/W1986431800","https://openalex.org/W1986719771","https://openalex.org/W2021509391","https://openalex.org/W2025883194","https://openalex.org/W2034814749","https://openalex.org/W2041968086","https://openalex.org/W2044204635","https://openalex.org/W2046202466","https://openalex.org/W2059103696","https://openalex.org/W2065611367","https://openalex.org/W2070418451","https://openalex.org/W2074965761","https://openalex.org/W2080995815","https://openalex.org/W2091284096","https://openalex.org/W2091522059","https://openalex.org/W2093111169","https://openalex.org/W2095628261","https://openalex.org/W2164683131","https://openalex.org/W2170866269","https://openalex.org/W2536129848","https://openalex.org/W2585206336","https://openalex.org/W2592017566","https://openalex.org/W2771157281","https://openalex.org/W2803563907","https://openalex.org/W2905906936","https://openalex.org/W3014109933","https://openalex.org/W3126134481","https://openalex.org/W3137237731","https://openalex.org/W3172748470","https://openalex.org/W3183301120","https://openalex.org/W3209636050","https://openalex.org/W4200201179","https://openalex.org/W4206081367","https://openalex.org/W4221017381","https://openalex.org/W4225116140","https://openalex.org/W4255083918","https://openalex.org/W4292334557","https://openalex.org/W4301118033","https://openalex.org/W4322765484","https://openalex.org/W4403349390","https://openalex.org/W6604668616"],"related_works":["https://openalex.org/W2612730104","https://openalex.org/W2922743585","https://openalex.org/W2552993916","https://openalex.org/W2006488524","https://openalex.org/W4220952831","https://openalex.org/W2504945331","https://openalex.org/W3216473211","https://openalex.org/W1591115862","https://openalex.org/W3208598253","https://openalex.org/W4250448119"],"abstract_inverted_index":{"Businesses":[0],"today":[1],"recognize":[2],"the":[3,26,69,73,76,121,134,143,147,152,161,164,178],"importance":[4],"of":[5,72,100,136,146,183],"business":[6,13,48,84,127],"performance":[7,49,53,85,92,157,174,187],"management":[8,23,54,114,158,175,188],"(BPM)":[9],"as":[10],"an":[11],"effective":[12],"strategy":[14],"and":[15,60,82,107,125,132,155,176],"practical":[16],"solution":[17],"to":[18,31,38,51,67,79,104],"a":[19,88,97,101,170],"robust":[20],"supply":[21,112],"chain":[22,113],"process.":[24],"At":[25],"same":[27],"time,":[28],"businesses":[29],"seek":[30],"deepen":[32],"their":[33],"footprints":[34],"in":[35,47,91,149,163],"global":[36],"markets,":[37],"actively":[39],"use":[40],"critical":[41,89],"metrics,":[42],"KPIs":[43,62,77,109,184],"(Key":[44],"Performance":[45],"Indicators),":[46],"management,":[50],"make":[52],"compatible":[55],"with":[56,151,181],"strategic":[57,70,153],"goals,":[58],"up-to-date":[59],"sustainable.":[61],"are":[63],"priority":[64],"indicators":[65],"determined":[66],"achieve":[68],"objectives":[71],"enterprise.":[74],"Updating":[75],"used":[78],"measure,":[80],"monitor":[81],"analyze":[83],"also":[86,168],"has":[87],"place":[90],"management.":[93],"This":[94],"article":[95],"presents":[96],"case":[98,179],"study":[99,130,180],"novel":[102],"approach":[103,119],"real-time":[105],"updating":[106],"monitoring":[108],"integrated":[110],"into":[111],"(SCM)":[115],"software.":[116],"The":[117,129],"proposed":[118],"bridges":[120],"gap":[122],"between":[123],"measuring":[124],"implementing":[126],"performance.":[128],"analyzes":[131],"aligns":[133],"relationships":[135],"duplicate":[137],"KPIs.":[138],"It":[139,167],"systematically":[140],"carries":[141],"out":[142],"KPI":[144,165],"weights":[145],"managers":[148],"line":[150],"goals":[154],"improves":[156],"by":[159],"eliminating":[160],"weakness":[162],"change.":[166],"provides":[169],"framework":[171],"for":[172],"sustainable":[173],"discusses":[177],"implications":[182],"that":[185],"affect":[186],"success.":[189]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
