{"id":"https://openalex.org/W4362513537","doi":"https://doi.org/10.1109/access.2023.3263859","title":"Cyber-Physical Customer Management for Internet of Robotic Things-Enabled Banking","display_name":"Cyber-Physical Customer Management for Internet of Robotic Things-Enabled Banking","publication_year":2023,"publication_date":"2023-01-01","ids":{"openalex":"https://openalex.org/W4362513537","doi":"https://doi.org/10.1109/access.2023.3263859"},"language":"en","primary_location":{"id":"doi:10.1109/access.2023.3263859","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3263859","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/6514899/10091116.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://ieeexplore.ieee.org/ielx7/6287639/6514899/10091116.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102826296","display_name":"Milad Hajiabbasi","orcid":"https://orcid.org/0000-0001-9202-8155"},"institutions":[{"id":"https://openalex.org/I4210109871","display_name":"Khatam University","ror":"https://ror.org/016tr2g85","country_code":"IR","type":"education","lineage":["https://openalex.org/I4210109871"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Milad Hajiabbasi","raw_affiliation_strings":["Department of Computer Engineering, Khatam University, Tehran, Iran"],"raw_orcid":"https://orcid.org/0000-0001-9202-8155","affiliations":[{"raw_affiliation_string":"Department of Computer Engineering, Khatam University, Tehran, Iran","institution_ids":["https://openalex.org/I4210109871"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082721247","display_name":"Ehsan Akhtarkavan","orcid":"https://orcid.org/0000-0003-2468-8359"},"institutions":[{"id":"https://openalex.org/I4210109871","display_name":"Khatam University","ror":"https://ror.org/016tr2g85","country_code":"IR","type":"education","lineage":["https://openalex.org/I4210109871"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Ehsan Akhtarkavan","raw_affiliation_strings":["Department of Computer Engineering, Khatam University, Tehran, Iran"],"raw_orcid":"https://orcid.org/0000-0003-2468-8359","affiliations":[{"raw_affiliation_string":"Department of Computer Engineering, Khatam University, Tehran, Iran","institution_ids":["https://openalex.org/I4210109871"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5034492145","display_name":"Babak Majidi","orcid":"https://orcid.org/0000-0001-6309-6407"},"institutions":[{"id":"https://openalex.org/I4210109871","display_name":"Khatam University","ror":"https://ror.org/016tr2g85","country_code":"IR","type":"education","lineage":["https://openalex.org/I4210109871"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Babak Majidi","raw_affiliation_strings":["Department of Computer Engineering, Khatam University, Tehran, Iran"],"raw_orcid":"https://orcid.org/0000-0001-6309-6407","affiliations":[{"raw_affiliation_string":"Department of Computer Engineering, Khatam University, Tehran, Iran","institution_ids":["https://openalex.org/I4210109871"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210109871"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":7.8699,"has_fulltext":true,"cited_by_count":18,"citation_normalized_percentile":{"value":0.97199909,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"11","issue":null,"first_page":"34062","last_page":"34079"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9876000285148621,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9876000285148621,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10273","display_name":"IoT and Edge/Fog Computing","score":0.9509999752044678,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14319","display_name":"Currency Recognition and Detection","score":0.9284999966621399,"subfield":{"id":"https://openalex.org/subfields/1707","display_name":"Computer Vision and Pattern Recognition"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.6077775359153748},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5534543991088867},{"id":"https://openalex.org/keywords/cyber-physical-system","display_name":"Cyber-physical system","score":0.5093370676040649},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.4203546643257141},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.3422827124595642},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.22308388352394104}],"concepts":[{"id":"https://openalex.org/C81860439","wikidata":"https://www.wikidata.org/wiki/Q251212","display_name":"Internet of Things","level":2,"score":0.6077775359153748},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5534543991088867},{"id":"https://openalex.org/C179768478","wikidata":"https://www.wikidata.org/wiki/Q1120057","display_name":"Cyber-physical system","level":2,"score":0.5093370676040649},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4203546643257141},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3422827124595642},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.22308388352394104},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2023.3263859","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3263859","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/6514899/10091116.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:dd22f612cd6f43f6ad91eb0cf0b9b54a","is_oa":true,"landing_page_url":"https://doaj.org/article/dd22f612cd6f43f6ad91eb0cf0b9b54a","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 11, Pp 34062-34079 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2023.3263859","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2023.3263859","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/6514899/10091116.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4362513537.pdf","grobid_xml":"https://content.openalex.org/works/W4362513537.grobid-xml"},"referenced_works_count":55,"referenced_works":["https://openalex.org/W2011074127","https://openalex.org/W2046448991","https://openalex.org/W2054621758","https://openalex.org/W2090301255","https://openalex.org/W2119352491","https://openalex.org/W2126870276","https://openalex.org/W2339430579","https://openalex.org/W2765757111","https://openalex.org/W2797104929","https://openalex.org/W2889118022","https://openalex.org/W2890330465","https://openalex.org/W2890940478","https://openalex.org/W2899151226","https://openalex.org/W2899381463","https://openalex.org/W2938472842","https://openalex.org/W2940625251","https://openalex.org/W2947588335","https://openalex.org/W2949936125","https://openalex.org/W2950965506","https://openalex.org/W2961897281","https://openalex.org/W2963150697","https://openalex.org/W2964898309","https://openalex.org/W2979718284","https://openalex.org/W2980605997","https://openalex.org/W2987181454","https://openalex.org/W3004035338","https://openalex.org/W3006595875","https://openalex.org/W3007123488","https://openalex.org/W3010569461","https://openalex.org/W3011459728","https://openalex.org/W3012131273","https://openalex.org/W3013682338","https://openalex.org/W3017285889","https://openalex.org/W3018119127","https://openalex.org/W3026769520","https://openalex.org/W3036052815","https://openalex.org/W3037881509","https://openalex.org/W3047300278","https://openalex.org/W3082466435","https://openalex.org/W3087035274","https://openalex.org/W3089180664","https://openalex.org/W3093742691","https://openalex.org/W3094735906","https://openalex.org/W3106981148","https://openalex.org/W3120383396","https://openalex.org/W3133976361","https://openalex.org/W3177247870","https://openalex.org/W3188104828","https://openalex.org/W3196796127","https://openalex.org/W3201815253","https://openalex.org/W4206222107","https://openalex.org/W4214851787","https://openalex.org/W4220990249","https://openalex.org/W4251491041","https://openalex.org/W4285740281"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4245926026","https://openalex.org/W3004173571","https://openalex.org/W4311097251","https://openalex.org/W2586548817","https://openalex.org/W2390279801","https://openalex.org/W2625093826","https://openalex.org/W4391913857"],"abstract_inverted_index":{"In-person":[0],"banking":[1,50,126,268,276],"is":[2,31,51,128,171,215],"still":[3],"an":[4,39],"important":[5],"part":[6],"of":[7,94,124,148,163,210,237,249],"financial":[8],"services":[9],"around":[10],"the":[11,61,66,72,82,95,105,113,119,144,177,182,189,208,211,225,235,246,250,253,272],"world.":[12],"Hybrid":[13],"bank":[14,150,164,179,200,213],"branches":[15],"with":[16,112,204,220],"service":[17],"robots":[18,243],"can":[19,194,244,256],"improve":[20],"efficiency":[21],"and":[22,64,89,92,122,136,169,230,261,275],"reduce":[23],"operating":[24],"costs.":[25],"An":[26],"efficient":[27],"autonomous":[28],"Know-Your-Customer":[29],"(KYC)":[30],"required":[32],"for":[33,44,87,118,143,265],"hybrid":[34],"banking.":[35],"In":[36],"this":[37],"paper,":[38],"automated":[40,145],"deep":[41,54],"learning-based":[42],"framework":[43,133,193,255],"interbank":[45],"KYC":[46,63],"in":[47,79,110,176,199,202,218,239],"robot-based":[48],"cyber-physical":[49],"proposed.":[52,130],"A":[53,98],"biometric":[55,96,161,197],"architecture":[56],"was":[57,85,134],"used":[58,86],"to":[59,70,81,155,271],"model":[60],"customer\u2019s":[62,73],"anonymise":[65],"collected":[67,241],"visual":[68,227],"data":[69,198],"ensure":[71],"privacy.":[74],"The":[75,131,160,185],"symmetric-asymmetric":[76],"encryption-decryption":[77],"module":[78,232],"addition":[80],"blockchain":[83],"network":[84],"secure":[88,120],"decentralized":[90],"transmission":[91,121],"validation":[93],"information.":[97],"high-capacity":[99],"fragile":[100],"watermarking":[101],"algorithm":[102],"based":[103],"on":[104],"integer-to-integer":[106],"discrete":[107],"wavelet":[108],"transform":[109],"combination":[111],"Z6and":[114],"A6lattice":[115],"vector":[116],"quantization":[117],"storage":[123,231],"in-person":[125,267],"documents":[127,180,201,214],"also":[129],"proposed":[132,183,190,222,254],"simulated":[135],"validated":[137],"using":[138,181],"a":[139,174,258],"Pepper":[140],"humanoid":[141],"robot":[142],"biometric-based":[146],"collection":[147],"handwritten":[149],"checks":[151],"from":[152],"customers":[153,165],"adhering":[154,270],"COVID-19":[156],"pandemic":[157],"safety":[158],"guidelines.":[159],"information":[162,228],"such":[166],"as":[167,173],"fingerprint":[168],"name":[170],"embedded":[172],"watermark":[175],"related":[178],"framework.":[184],"results":[186],"show":[187],"that":[188,233],"security":[191,273],"protection":[192],"embed":[195],"more":[196],"comparison":[203,219],"similar":[205],"algorithms.":[206,223],"Furthermore,":[207],"quality":[209],"secured":[212],"20%":[216],"higher":[217],"other":[221],"Also,":[224],"hierarchal":[226],"communication":[229],"anonymizes":[234],"identity":[236],"people":[238],"videos":[240],"by":[242],"satisfy":[245],"privacy":[247],"requirements":[248,274],"banks.":[251],"Overall,":[252],"provide":[257],"rapid,":[259],"efficient,":[260],"cost-effective":[262],"inter-bank":[263],"solution":[264],"future":[266],"while":[269],"regulations.":[277]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":10},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":1}],"updated_date":"2026-07-29T09:40:50.615796","created_date":"2025-10-10T00:00:00"}
